Call Center Business Analyst Jobs in New York

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21 New York Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 21
• Collect business requirements, create technical specifications, develop cost and resource estimates, and design robust fit for use / fit for purpose infrastructure and/or application solutions. • Collaborate data/ information from across the business to develop infrastructure and application solutions using new or developing technologies. • Validate solutions, test, develop training, and documen...
Available Position: Fluent Chinese Speaking Contact Center Quality Analyst Location:Carle Place, New York office Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of o...
Available Position: Fluent Japanese Speaking Contact Center Quality Analyst Location: Carle Place, New York office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core o...
Responsibilities include but not limited to the following: • Prepare reports and analyze data supporting the Customer Relations department. • Communicate directly with customers regarding issue resolution. • Review, analyze, and integrate data from multiple sources. • Create PowerPoint presentations and present to various levels of the organization. • Create, monitor reports and verify accuracy of...
Get referred to the job Schedule: Full-time Organization: Digital Interactive Delivery Location: New York, New Jersey Travel: 30% (Monday - Friday) The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and b...
Our direct client in Long Island, NY is seeking a Business Analyst with experience and SSID, Modems, Routers and Wifi. Cable experience would be a plus. Excellent communications-will be doing a lot of work with users The requirements are already gathered so the person will be working with the call center and provisioning groups/users to come up with the workflows....
QA Analyst Opportunity: 6 mont contract with possible Extension Media Experince Needed BASIC FUNCTION The primary responsibility of the Quality Assurance Test Analyst position includes the support of all Quality Assurance (QA) testing for projects that are handled by the Quality Assurance Unit. This includes both Employee Support Tools and Customer Facing Products and Services for all product line...
Company Confidential Mineola, NY, 11501
Job Purpose: The Database Marketing Analyst is responsible for delivering effective marketing analysis and business intelligence reports to the Marketing Director. These business intelligence reports are created for the purpose of identifying strategic marketing and business development opportunities. To create these reports, the database marketing analyst must use data mining techniques, statisti...
. Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate contract opportunity for an Communication Analyst with a leading company in New York. JOB SUMMARY: Review, analyze, evaluate and maintain telephone service for the organization. Coordinate necessary modifications and adjustments required to...
Available Position: Technical Quality Analyst Location:Carle Place, New York office Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of our business is providing Remo...
Are you driven by what's next? Become a Cablevisionary. We are looking for Cablevisionaries who always keep the customer first in mind, who insist on continuing to learn every day, who thrive in a highly collaborative work environment and who when presented with a challenge, don't quit until they find a solution. Senior Programmer Analyst The Senior Programmer Analyst designs, develops, leads and...
*This is a 6 month Right to Hire opportunity* *We are unable to sponsor at this time* NOC Analyst II Responsibilities: As an analyst in our Network Operations Center (NOC), you will play a pivotal role in ensuring a highly available/stable service delivery platform. As a member of the operations team, you will have enterprise-wide visibility and be the "front-line of defense in preventing, identif...
Montefiore Information Technology is a wholly owned subsidiary of Montefiore Medical Center. Montefiore IT, a healthcare IT consulting and professional services company, is a dynamic organization that provides hospitals and medical centers with world-class healthcare information solutions. We provide an exciting, fast-paced environment in which dedication and innovation are rewarded and where indi...
Manpower is seeking an experienced Programmer Analyst for a client in the Latham, NY area. This is a direct hire position with a well-established organization. Working hours are M-F 8:00am-5:30pm; salary will be commensurate with experience. Responsibilities will include: -Developing work plans for assigned projects -Maintaining new and existing software -Assisting in logical and physical database...
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. The University is a member of the prestigious Association of American Universities and co-manager of nearby Brookhaven...
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. The University is a member of the prestigious Association of American Universities and co-manager of nearby Brookhaven...
Are you a Senior Service Desk Analyst with a proven track record of providing excellent customer service within the financial services industry? Are you a Lead Service Desk Analyst who has experience with help desk and infrastructure within a highly sophisticated technology environment? If so, read on. With offices located throughout the globe, this financial institution is a leading alternative a...
Are you a military veteran with the drive to succeed in fast-paced technical environments? Do you possess excellent communication skills with a strong aptitude for working in teams? Launch Your civilian Information Technology Career in Application Support, Java Development, or Project / Business Analysis with us! FDM Group is an international IT services provider and an award-winning organization...
12 month Contract to Hire *Looking for strong hands on manual tester w/ advanced SQL. ALM/TOAD experience a plus. Automation experience a plus. * Has deep knowledge of multiple complex applications and provides subject matter expertise to set direction and create test strategies and test plans for one or more releases of an application. Participates in cross-functional discussions to review the im...
New York Career Fair on August 14, 2014 Click here to register - It's FREE National Career Fairs invites you to attend the New York Career Fair on Thursday, August 14, 2014. This is a great opportunity to interview with dozens of top employers hiring for positions in all types of industries. Candidates in all fields are encouraged to register to attend. *Registration is not required to attend. New...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in New York
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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