Call Center Business Analyst Jobs in New York

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17 New York Call Center Business Analyst jobs found on Monster.

Jobs 1 to 17 of 17
• Collect business requirements, create technical specifications, develop cost and resource estimates, and design robust fit for use / fit for purpose infrastructure and/or application solutions. • Collaborate data/ information from across the business to develop infrastructure and application solutions using new or developing technologies. • Validate solutions, test, develop training, and documen...
Available Position: Fluent Chinese Speaking Contact Center Quality Analyst Location:Carle Place, New York office Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core of o...
Available Position: Fluent Japanese Speaking Contact Center Quality Analyst Location: Carle Place, New York office. Company Overview: BPA Quality is the world leader in providing Remote Call Quality Assurance solutions to the Call Center Industry. Our activities are focused on maximizing the potential of the vital contact between an organization and its customer through Contact Centers. The core o...
Get referred to the job Schedule: Full-time Organization: Digital Interactive Delivery Location: New York, New Jersey Travel: 30% (Monday - Friday) The digital revolution is changing everything. It’s everywhere – transforming how we work and play. Are you reacting to the disruption each day or are you leading the way as a digital disrupter? Accenture Digital is driving these exciting changes and b...
Our direct client in Long Island, NY is seeking a Business Analyst with experience and SSID, Modems, Routers and Wifi. Cable experience would be a plus. Excellent communications-will be doing a lot of work with users The requirements are already gathered so the person will be working with the call center and provisioning groups/users to come up with the workflows....
Job Description: Our Client is seeking a QA Test Analyst II. Summary: -Develop and execute software test plans and test cases to thoroughly test new software development and system enhancements. -Applications include AS400 ordering and billing, Salesforce, Sterling ordering and .net. Production release support is also required. -Application Life Cycle Management (HP Quality Center) is used for tes...
QA Analyst Opportunity: 6 mont contract with possible Extension Media Experince Needed BASIC FUNCTION The primary responsibility of the Quality Assurance Test Analyst position includes the support of all Quality Assurance (QA) testing for projects that are handled by the Quality Assurance Unit. This includes both Employee Support Tools and Customer Facing Products and Services for all product line...
Are you driven by what's next? Become a Cablevisionary. We are looking for Cablevisionaries who always keep the customer first in mind, who insist on continuing to learn every day, who thrive in a highly collaborative work environment and who when presented with a challenge, don't quit until they find a solution. Senior Programmer Analyst The Senior Programmer Analyst designs, develops, leads and...
Position Summary: Working with ConServe’s Operational and Compliance units, this analyst will serve to provide insight into compliance, business operations and process improvement actions through detailed analysis of recorded consumer interactions via speech analytics technology. The successful candidate will be responsible for system implementation and configuration, user testing, collection of d...
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. The University is a member of the prestigious Association of American Universities and co-manager of nearby Brookhaven...
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. The University is a member of the prestigious Association of American Universities and co-manager of nearby Brookhaven...
Are you a Senior Service Desk Analyst with a proven track record of providing excellent customer service within the financial services industry? Are you a Lead Service Desk Analyst who has experience with help desk and infrastructure within a highly sophisticated technology environment? If so, read on. With offices located throughout the globe, this financial institution is a leading alternative a...
Stony Brook University, home to many highly ranked graduate research programs, is located 60 miles from New York City on Long Island's scenic North Shore. Our 1,100-acre campus is home to 24,000 undergraduate, graduate, and doctoral students and more than 13,500 faculty and staff. The University is a member of the prestigious Association of American Universities and co-manager of nearby Brookhaven...
12 month Contract to Hire *Looking for strong hands on manual tester w/ advanced SQL. ALM/TOAD experience a plus. Automation experience a plus. * Has deep knowledge of multiple complex applications and provides subject matter expertise to set direction and create test strategies and test plans for one or more releases of an application. Participates in cross-functional discussions to review the im...
Join our growing international financial services organization, headquartered in up and coming Long Island City, Queens - NYC! Our IT group is seeking an experienced Developer to join the team. This position supports the organization’s business operations and growth by providing the organization’s online communications to members and employees. This position enhances, maintains, and administers th...
New York Career Fair on August 14, 2014 Click here to register - It's FREE National Career Fairs invites you to attend the New York Career Fair on Thursday, August 14, 2014. This is a great opportunity to interview with dozens of top employers hiring for positions in all types of industries. Candidates in all fields are encouraged to register to attend. *Registration is not required to attend. New...
Position Description The function of this position is to support our advisors in the field and continue to meet service levels. The responsibilities of the position include: As a Service Analyst you will be responsible for supporting our Advisors by answering inbound calls related to brokerage operations, paperwork requirements, system education and related questions, and explaining policies and p...
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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in New York
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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