Call Center Business Analyst Jobs in Ohio

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128 Ohio Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 128
We are currently searching for an experienced Call /Contact Center Operations professional whose database development experience, analytical ability, creativity, forward thinking and knowledge of Operational strategies will promote maximum optimization of our workforce. Validation and Maintenance of existing analytical databases including SQL, Crystal reporting and MS Access, Dashboard, etc. Par...
Kroger General Office Blue Ash, OH
Position Summary: Provide functional support for Pharmacy problems through existing resolution procedures. Provide assistance to store Pharmacists, Technicians and 3rd party companies. This position will escalate issues that cannot be resolved through the typical channels and documentation. Provide base information to SME's that can be used to document new issues or for root cause analysis positi...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
JPMorgan Chase & Co. Columbus, OH, 43216
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest ...
JPMorgan Chase & Co. Columbus, OH, 43216
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest ...
Adecco Staffing is currently recruiting for a Talent Acquisition Program Coordinator/ Administrator in Columbus, Ohio Our customer, a leader in the Financial industry is searching for a full time Business Analyst/Talent Acquisition Program Coordinator. The Business Analyst/Talent Acquisition Program Coordinator is a contract position, and a foot in the door that has the possibility to open addit...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
Internal Title Reference: Senior Resource Planning Analyst - Workforce Management Job Number: 123204 Join a place where innovation and creativity are a way of life- and love what you do. Why Progressive? We're a company that doesn't stop until a job is finished, with a goal to consistently test our limits and exceed expectations. As a Senior Resource Planning Analyst in the Workforce Managmen...
POSITION SUMMARY: The Credit Analyst will protect assets of the company through credit extension and collection for franchise distributor accounts receivable. While attaining planned sales targets ensure financial risk is kept to a minimum, adequate turnover of receivables is attained and minimize bad debt losses. KEY RESPONSIBILITIES: Make proper credit decisions assigning credit limits and re...
Molina Healthcare Columbus, OH, 43216
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers r...
Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Center Analyst is the initial customer contact for issues within the organization. Role model and demonstrate the compa...
Responsibilities The person in this position will be responsible for development and ongoing administration of the capacity planning models and reports, and will be called upon to produce data in order to answer inquiries regarding current and future staffing and productivity metrics. · Proactively suggest opportunities for process automation, forecasting methodologies, trending analysis, budget...
CONSUMER & COMMUNITY BANKING Westerville, OH
Job Description Responsibilities: · Develop interval level forecasts for multiple lines of business organized across several sites · Responsible for understanding/tracking historic contact volumes and influencing events · Works closely with various departments to stay informed about pending or current activities that may change the volume trends, and re-develop workforce forecasts to reflect t...
Schedules division’s deliveries, including transfers, to meet customer requirements Determines routing assignments using Route Optimization Tool for maximum route efficiency Maintains route / customer file data base accurately in routing tool Communicates with assigned division Logistics Managers to examine results and improvement opportunities Provides routing manifests, daily delivery report...
Signet Jewelers Akron, OH, 44301
Summary: This position provides leadership and on site management in the absence of the Business Continuity Program Manager. This position is primarily responsible for leading all business continuity and disaster recovery planning activities with all departments and teams across the enterprise in the completion of plans, contingencies and strategies. This position is also responsible for collabor...
Fiserv, Inc. Dublin, OH, 43016
Location: Dublin, OH Business Overview: Electronic Payments provides solutions for electronic billing and payments, online funds transfer, person-to-person payments and personal financial account aggregation services to the financial services industry. Our award-winning solutions are developed based on extensive user testing and are offered in multiple delivery models to serve more than 3,500 fin...
Fiserv, Inc. Dublin, OH, 43016
Business Unit: Electronic Payments – Customer Solutions Location: Dublin, OH About our Business: Electronic Payments provides solutions for electronic billing and payments, online funds transfer, person-to-person payments and personal financial account aggregation services to the financial services industry. Our award-winning solutions are developed based on extensive user testing and are offere...
JPMorgan Chase & Co. Dublin, OH, 43016
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in investment banking, financial services for consumers, small business and commercial banking, financial transaction processing, asset management, and private equity. Human Resources Technology (HRT) Human Resources Technology (HR...
JPMorgan Chase & Co. Columbus, OH, 43216
Chase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 countries We serve more than 50 million consumers and small businesses through more than 5,600 bank branches, 18,700 ATMs, credit cards, mortgage offices and online and mobile banking as well as through ...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Ohio
(356 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool

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