Call Center Business Analyst Jobs in Ohio
17 Ohio Call Center Business Analyst jobs found on Monster.
Overview The Fraud Operations team is part of the Retail Operations function with in Consumer & Business Banking Business. The Fraud operations function is responsible for monitoring high risk suspicious transactions pertaining to Check Fraud, Electronic Money Movement and New Account Screening. In addition the Fraud Hotline call center handles calls from customers & the Chase Branches on all Frau...
Job Title: Business Operations Analyst Job ID: 17926 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity The Business Operations Analyst will partner closely with Business Leaders to support ad-hoc data and some analysis requests. This information will support business initiatives, drive performance enhancements, increa...
*Experis is looking for a Business Analyst for a 6+ month assignment in Strongsville, Ohio * PROJECT: Client is implementing a new Voice Response phone system for its Mortgage services business. The position will be responsible for eliciting the requirements and necessary call flows for this project. REQUIRED: - Experience on a previous IVR project is a strong plus. - MUST have 5+ years of proven...
Job Title: Manual Tester/Systems Analyst II Job ID: 17955 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity The Systems Analyst II is responsible for projects, supported by Systems Analyst I. The Systems Analyst II role is to ensure that projects are focused throughout the life cycle on achieving their objectives and...
Network Operations Center (NOC) Analyst The Network Operations Center (NOC) Analyst is responsible for receiving contacts from IT personnel and agency contacts as well as for monitoring servers, networks, web sites, and other systems utilizing CDS toolsets. Essential Functions and/or duties: . Answers all contacts in a professional, friendly and timely manner as requested through submittal mechani...
Job Title: Loyalty Solutions Analyst Job ID: 18033 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity Focused on Alliance Data Retail Services loyalty and rewards platform marketing capabilities. The Capability Specialist will contribute to and support the strategy, planning, development, enhancements of the loyalty bo...
Job Title: Workforce Analyst Job ID: 17576 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities Job Summary: This position in Workforce Management encompasses both the planning and real time phases of the work flow. The planning component coordinates associate schedules, including shift and skill set gap analysis. This position also c...
Title: Senior e-Business Web Development Analyst (Java, J2EE, SQL, Python) Location: Columbus Ohio TYPE: Full Time – Direct Hire Role: · The Senior Analyst, eBusiness will participate in the development, enhancement, maintenance, and testing of business applications and web sites for the eBusiness team. · Under the direction of the Manager, eBusiness and Call Center, the Senior Analyst will work w...
Position Summary: The IT Help Desk Technician is responsible for providing technical support to workers in pharmacies and business offices. This includes answering inbound support requests, making outbound follow-up phone calls, documenting issues prior to and after resolution, end-user PC support, and other IT tasks. It also includes ensuring Service Level Agreements are met for account requisiti...
MetLife, a leading provider of insurance and other financial services to individual and institutional customers, is seeking a Business Procedures Consultant in Dayton, OH, Tulsa, OK, or West Warwick, RI! Beyond meaningful and challenging work, MetLife provides a variety of flexible work arrangements, as well as a tuition reimbursement program, competitive benefits, and retirement and pension plans...
Responsibilities The MTS III Specialist is responsible for performing technical administration and/or analysis duties, as well as system design and development of methods to process information. The incumbent in this position is also responsible for producing specific deliverables relating to operations management. The Sr. Technical Analyst occasionally leads staff members and peers on projects. T...
GENERAL SUMMARY: Growth, Innovation & Digital (GID), a division of Gap Inc. is searching for an experienced Instructional Designer to lead the development and management of learning & development programs, including formal classes, eLearnings, online courses and self-study sessions for GID contact center agents and leadership. This role will create exempt level leadership and management facilitate...
The Marketing Analytics and Strategy Manager is responsible for using internal and external data analytics to unlock actionable insight to assist in making strategic business decisions. Leverage data into successful marketing campaigns: use information learned from data analysis to contribute to the development/creation of targeted marketing campaigns to ensure every dollar is spent in a more effi...
RPG Programmer Midwest Express, Inc. Midwest Express, Inc. was formed in 1987 to support the manufacturing of automobiles at the Honda plant in Marysville, Ohio. Clark Trucking was acquired by MEI to support MEI/HAM transportation needs. One World Logistics was established in 1999 to provide long haul transportation services. MEI utilizes the skills and knowledge of its associates to provide a ser...
RPG Programmer Midwest Express, Inc. Midwest Express, Inc. was formed in 1987 to support the manufacturing of automobiles at the Honda plant in Marysville, Ohio. Clark Trucking was acquired by MEI to support MEI/HAM transportation needs. One World Logistics was established in 1999 to provide long haul transportation services. MEI utilizes the skills and knowledge of its associates to provide a ser...
IntelliShop is a company, of exceptional, creative and interesting people who work really hard to provide valuable services that exceed our clients’ expectations every day, and hopefully, make them smile because they work with us. We help our clients to evaluate and understand their customers’ experiences, and how to make those better; doing so helps them to have happier and more loyal customers,...
PREMIERE MEDICAL RESOURCES JOB DESCRIPTION Reports To: Assistant VP, IT&S_____________________ Title: Network and Systems Administrator II, IT&S Position Summary: Responsible for daily management and routine maintenance of installed applications, servers, and networks, and all related peripheral equipment as well as helpdesk support for all clients and affiliated practices. Position Duties: · Part...
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Business Career Tools
Call Center Business Analyst
Salaries
$32,100.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Ohio
(352 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Bachelor's
46.2%
Some College Coursework Completed
19.6%
Master's
13.8%
Associates
11.1%
High School
4%
Certification
2.2%
(225 Respondents)
Source: Monster.com Careerbenchmarking Tool
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©2013 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2013.1.5.22-304