Call Center Business Analyst Jobs in Ohio
JPMorgan Chase creates lifelong, engaged relationships with our customers by being a trusted provider of financial services. Our employees embrace our values of Integrity, Collaboration, Service, Ownership and Innovation. Fraud Risk Operations Analyst's Have excellent attention to detail and concern for all aspects of the job Are able to evaluate and analyze data from multiple sources in a fast-pa...
JPMorgan Chase creates lifelong, engaged relationships with our customers by being a trusted provider of financial services. Our employees embrace our values of Integrity, Collaboration, Service, Ownership and Innovation. Risk Ops Analysts Are focused on the customer Are able to evaluate and analyze data from multiple sources in a fast-paced environment Have excellent attention to detail and conce...
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest cre...
Launch your career today with the largest utility company in the nation as a Telecom Network Analyst . ettain group has an immediate need for a Telecom Network Analyst to work on a 6 month contract, (W2 ONLY), contract in Cincinnati, OH! Please review the requirements listed below for the Telecom Network Analyst . As a Telecom Network Analyst you will be responsible for: Telecom Network Analyst Da...
APC is seeking a Senior Telecom Network Analyst for a position in Cincinnati, OH Data Network Support monitors, manages, and maintains the client's enterprise data network. This position is for a network analyst with strong problem solving skills. The successful candidate will work in a dedicated group that configures, installs and maintains Cisco LAN and Wireless products. The team also fulfills...
Position: 190545- Sr. Telecom Network Analyst Duration: 12+ month renewable contract Location: 4th & Main St. Building - Cincinnati, OH Hourly Rate: $45-$50 per hour/W2 If you are interested in being considered please respond to Abbie at ***** with a current MSWord version of your resume and the best times to reach you. Position Description: Data Network Support monitors, manages, a...
IT Service Desk Analyst: ASK Chemicals is one of the world’s largest providers of comprehensive solutions and tailored consulting services in the castings industry. Formed by some of the most influential and respected brands in the castings world (Ashland Castings Solutions, Süd-Chemie Foundry Products and Specialty Resins, as well as Ashland-Südchemie-Kernfest), ASK Chemicals was designed to deli...
Company Confidential Lancaster, OH, 43130
Lancaster, Ohio employer has an immediate opening for a Network & Communications Analyst. Responsibilities include assisting in planning, developing and implementing the company's network and communications infrastructure, including security. This involves installing, configuring, maintaining, supporting and optimizing all telephone systems and services, voicemail and PBX communications systems an...
Company Information Atos is an international information technology services company with annual revenues of EUR 8.6 billion and 74,000 employees in 42 countries. Serving a global client base, we deliver hi-tech transactional services, consulting and technology services, systems integration and managed services. With deep technology expertise and industry knowledge, we work with clients across the...
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: • serve 21 million households with consumer banking relationships • lent $17 billion to small businesses in 2011 • are one of the nation's large...
Summit Advantage is looking for an excellent, career driven I.T. Professional with an Entrepreneurial spirit who wants to grow with our company. Are you someone who wants to work with the latest Call Center technology in a fast-paced environment? Do you want excellent benefits anda great compensation package? If so, apply to join our team! Position Title: IT Systems Manager Reports To: VP, Informa...
American Modern Insurance Group is nationally recognized in specialty insurance, and currently serves more than 1.7 million policyholders throughout the country. Based in Cincinnati, Ohio, American Modern is rated A+ (Superior) by the A.M. Best Company, an independent analyst of the insurance industry. The company is licensed in all 50 states, and offers insurance products through a number of prop...
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I work for a government helpline and every day my call times are through the roof. I never meet the call time targets for the centre and I am worreid about losing my job. Unfortunitly Due to the bus...
Business Career Tools
Call Center Business Analyst
$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Ohio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Business Analyst
Maintains call center performance by determining business requirements; developing business applications and human resources strategies; monitoring and improving performance.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Prepares applications reports by collecting, analyzing, and summarizing data and trends; developing recommendations.
Develops call center business applications by researching other call center applications; designing and evaluating call center processes; preparing policies and procedures; researching and evaluating staffing models, and evaluating impact of various models on business objectives; developing staff scheduling systems and software; preparing resource plans and budgets.