Call Center Business Analyst Jobs in Ohio

Currently, there are no Call Center Business Analyst jobs available in Ohio which match this search. You may wish to explore similar job titles on the Business jobs in Ohio page or view related jobs below.
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Kroger General Office Blue Ash, OH
Position Summary: Provide functional support for Pharmacy problems through existing resolution procedures. Provide assistance to store Pharmacists, Technicians and 3rd party companies. This position will escalate issues that cannot be resolved through the typical channels and documentation. Provide base information to SME's that can be used to document new issues or for root cause analysis positi...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
JPMorgan Chase & Co. Columbus, OH, 43216
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest ...
JPMorgan Chase & Co. Columbus, OH, 43216
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest ...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
CONSUMER & COMMUNITY BANKING Columbus, OH
Job Description Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the ...
InfoCision Management Corporation Boardman, OH
Job Title: Call Center Administrative Assistant Department: Call Center Operations Reports To: Manager, Call Center FLSA Status: Non Exempt/ Salaried Supervise the work of others: No Position Summary: Position is responsible for processing weekly payroll for assigned call center, which may include processing payroll for as many as 150 employees. Position also provides general administrative s...
University of Cincinnati Health Cincinnati, OH, 45201
Education: Bachelor's degree in related field or an equivalent combination of education and experience required. Years of Experience: 2 years of experience in database systems or data intensive environments preferred. Required Skills and Knowledge: Strong skills and experience with Microsoft SQL Server. This is a production support role that requires Database Administration skills and ETL devel...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
Internal Title Reference: Senior Resource Planning Analyst - Workforce Management Job Number: 123204 Join a place where innovation and creativity are a way of life- and love what you do. Why Progressive? We're a company that doesn't stop until a job is finished, with a goal to consistently test our limits and exceed expectations. As a Senior Resource Planning Analyst in the Workforce Managmen...
POSITION SUMMARY: The Credit Analyst will protect assets of the company through credit extension and collection for franchise distributor accounts receivable. While attaining planned sales targets ensure financial risk is kept to a minimum, adequate turnover of receivables is attained and minimize bad debt losses. KEY RESPONSIBILITIES: Make proper credit decisions assigning credit limits and re...
Molina Healthcare Inc Columbus, OH
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers ...
Molina Healthcare Columbus, OH, 43216
Job Summary This position will be instrumental in the successful development and deployment of workforce management strategy nationwide. The ideal candidate will have the ability maintain workforce management tools and systems for Molina Healthcare call centers. These tools will be used for planning and reporting purposes, all developed for actionable outcomes to ensure our members and providers r...
Position Type: Employee FLSA Status: Exempt Line of Business: Costumer Solutions Additional Technology Information: Position Summary: The Support Center Analyst provides remote technical support for various hardware and software applications across the enterprise. The Support Center Analyst is the initial customer contact for issues within the organization. Role model and demonstrate the compa...
Schedules division’s deliveries, including transfers, to meet customer requirements Determines routing assignments using Route Optimization Tool for maximum route efficiency Maintains route / customer file data base accurately in routing tool Communicates with assigned division Logistics Managers to examine results and improvement opportunities Provides routing manifests, daily delivery report...
Express Scripts Fairfield, OH
ABOUT EXPRESS SCRIPTS: Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ra...
Express Scripts Fairfield, OH, 45018
Position Summary Lead/own the capacity management process for a given business unit supported by RMG. Capacity process includes the strategic staffing plan and financial FTE based on long-range forecasts of claims, call volumes and other key operational metrics. The capacity manager is responsible for developing and executing the 3-24 month forward looking staff hiring plans, guiding the associat...
Responsibilities The person in this position will be responsible for development and ongoing administration of the capacity planning models and reports, and will be called upon to produce data in order to answer inquiries regarding current and future staffing and productivity metrics. · Proactively suggest opportunities for process automation, forecasting methodologies, trending analysis, budget...
CONSUMER & COMMUNITY BANKING Westerville, OH
Job Description Responsibilities: · Develop interval level forecasts for multiple lines of business organized across several sites · Responsible for understanding/tracking historic contact volumes and influencing events · Works closely with various departments to stay informed about pending or current activities that may change the volume trends, and re-develop workforce forecasts to reflect t...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Ohio
(356 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool

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