Call Center Business Analyst Jobs in Pennsylvania

RSS

173 Pennsylvania Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 173
Overview: ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. The company is recognized as one of the "World's Most Ethical Companies" by the Ethisphere Institute, one of the "World's Most Admir...
General Overview: Primary accountability is to perform forecating and scheduling to call center teams and provide evaluation and assistance of problems/issues/concerns and/or real-time business activity monitoring. This position can be based out of any of the office locations for this business group such as Harrisburg or Williamsport. Essential Job Functions: * Forecast future Customer Service ...
AmerisourceBergen Chesterbrook, PA
Description POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results,and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of predefined standards to identify call center performance while identif...
AmerisourceBergen Corporation Chesterbrook, PA
Call Center, Quality Assurance Specialists - REMOTE - 000015FN Description POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results, and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of prede...
CardWorks Servicing’s State of the Art office facility is conveniently located in Station Square. CardWorks is the parent company of CardWorks Servicing and Merrick Bank. CardWorks is headquartered in Woodbury, NY with service centers in Woodbury, Pittsburgh, PA and Salt Lake City, UT. We arecommitted to providing superior service to our clients and their cardholders. This commitment is backed b...
Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries’ acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 65,000 people employed by UHS’ subsidiaries, UHS’ business strategy is to continue to grow by building or purchasing healthc...
Wawa employs 22,000 associates throughout portions of New Jersey, Pennsylvania, Delaware, Maryland, Virginia, and Florida. Wawa, Inc., a privately held company, began in 1803 as an Iron Foundry. Today, Wawa is your all day, every day stop for fresh, built-to-order foods, beverages, coffee, fuel services, and surcharge-free ATMs. A chain of more than 655 convenience retail stores (over 395 offering...
Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries’ acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 65,000 people employed by UHS’ subsidiaries, UHS’ business strategy is to continue to grow by building or purchasing healthc...
BI Analyst Philadelphia, PA Long Term Project - Potential Right to Hire The Business Intelligence Analyst will perform detailed quantitative analysis and prepare comprehensive reports to support business operations. Utilize SQL, QlikView, and PowerPivot to conduct complex querying, modeling, forecasting, trending, variance analysis, and other operational analysis. Develop and maintain dashboa...
Job Details: Salesforce Business Analyst / Workflow Specialist I am representing a client that is seeking for an experienced CRM and Reporting Analyst who can help manage and report from our highly customized relationship management system as well as other engagement tools. Our award-winning shopping platform and private exchange business relies on a complex CRM that offers our partners integrat...
Express Scripts Blue Bell, PA
Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most...
Express Scripts, Inc. Blue Bell, PA
Advance your career with the company that makes it easier for people to choose better health. Express Scripts is a leading healthcare company serving tens of millions of consumers. We are looking for individuals who are passionate, creative and committed to creating systems and service solutions that promote better health outcomes. Join the company that Fortune magazine ranked as one of the "Most...
Complaints Analyst II COMPLAINTS ANALYST II Employer Info- USTECH is an industry-leading, global firm providing a wide range of talent, technology and total workforce solutions to mid-market and enterprise clients, including more than 50 of the Fortune 150. We are currently seeking a highly driven candidate for a Call Center Representative opportunity with a leading retail company COMPLAINTS ANA...
Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries’ acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 65,000 people employed by UHS’ subsidiaries, UHS’ business strategy is to continue to grow by building or purchasing healthc...
Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries’ acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 65,000 people employed by UHS’ subsidiaries, UHS’ business strategy is to continue to grow by building or purchasing healthc...
Founded in 1978, Universal Health Services, Inc. (UHS)* is one of the nation’s largest and most respected healthcare management companies, operating through its subsidiaries’ acute care hospitals, behavioral health facilities and ambulatory centers nationwide. With more than 65,000 people employed by UHS’ subsidiaries, UHS’ business strategy is to continue to grow by building or purchasing healthc...
iQor US, Inc Bethlehem, PA
Overview: We are currently seeking an Operations – Junior Business Data Analyst (BDA) for our Bethlehem, Pennsylvania Center of Excellence. The BDA will be responsible for analysis, validation, cleansing, collection, and reporting, as well as the noted points below. Responsibilities: Responsibilities include but are not limited to: Create and analyze daily, weekly, monthly, quarterly, and year...
SEPTA is seeking a Sr. Programmer Analyst to be located in our center city headquarters. The ideal candidate will have a Bachelor's Degree in Information Technology, Computer Science, Business Administration or related field, with at least three (3) years of computer application programming, development and support experience required. Please include your resume with chronological employment exper...
Walgreen Co Carnegie, PA
Description At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has shaped the direction of our company since Charles R. Walgreen Sr. founded his first drugstore in 1901, and it still does today. Our team members make that purpose come to life in our more than 8,000 stores in all 50 states, the District...
At Walgreens, we help people get, stay and live well. That’s our core purpose and the difference we make in people’s lives every day. Our purpose has shaped the direction of our company since Charles R. Walgreen Sr. founded his first drugstore in 1901, and it still does today. Our team members make that purpose come to life in our more than 8,000 stores in all 50 states, the District of Columbia ...

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Pennsylvania
(357 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.3%
Some College Coursework Completed
19.2%
Master's
14%
Associates
10.9%
High School
4.4%
Certification
2.2%
(229 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Call Center Business Analyst Articles

Great Entry-Level Transportation Jobs for College Grads Article Rating
If you’re in your senior year and not sure what type of job you want after graduation, you might want to consider a job in the transportation industry.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.70.65-312
eTrustLogo