Call Center Business Analyst Jobs in Texas

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39 Texas Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 39
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: Serve 21 million households with consumer banking relationships Lent $17 billion to small businesses in 2011 Are one of the nation’s largest c...
Call Center Control Desk Analyst - $55K - $75k DOE Position Summary This is a great opportunity with Insphere Insurance a division of HealthMarkets located in North Richland Hills. Please email your resume immediately as we are interviewing now! The Control Desk Analyst monitors real time call volume of inbound call traffic by forecasting call volume, creating staff schedules and monitoring the re...
POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results, and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of predefined standards to identify call center performance while identifying trends,...
Position overview: The 'Business Analyst – VoiceCom' will be responsible for designing, developing, maintaining, and implementing information and operations-based business solutions related to all aspects of Real Time Resolution's contact center environment. This position will provide analysis, guidance, system management, and process improvements to appropriate business areas specific to Real Tim...
Position Description The Business Analyst–Workforce Manager for the Global Service Desk is responsible for overall management of daily workforce tasks, ensuring service level goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitor service levels and direct real-time forecasting to meet Center requirements. Provide...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We belie...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. We are seeking a Workforce Management & Quantitative Planning Analyst for our Sacramento or Austin Campus. This role is responsible for the coordination of the weekly, daily and interval staffing requirements for inte...
iSphere has been called upon to find 2 SAP Systems Analyst with CRM in Houston, TX for an 8+ month opportunity with a tech savvy, fast paced client that will would be a diamond on any resume! Job Description: - Facilitate the Preparation of Functional Specifications to map the Business requirements to CRM functionalities - Familiar with SAP Customer Relationship Management (CRM) experience include...
The PepsiCo Support Center's vision is to maintain a "World-Class" customer service support center for all Business + Information Solutions (BIS) deployed technologies and applications. Our commitment at the PepsiCo Support Center is focused on providing the highest quality technical support to all divisions of PepsiCo. We combine technical expertise, friendly staff, efficiency and consistency in...
The PepsiCo Support Center's vision is to maintain a "World-Class" customer service support center for all Business + Information Solutions (BIS) deployed technologies and applications. Our commitment at the PepsiCo Support Center is focused on providing the highest quality technical support to all divisions of PepsiCo. We combine technical expertise, friendly staff, efficiency and consistency in...
If you’re an enthusiastic self-starter and a driven, creative, flexible problem-solver, then join Nissan as a Consumer Credit Analysts 2 at our Irving, TX automotive services financing arm. To better serve our customers and dealer network, Nissan is increasing the size of its Consumer Credit Team and we have multiple openings where you will have the opportunity to work with some of the most talent...
TXU Energy, a subsidiary of Energy Future Holdings, formerly TXU Corp., is a market-leading competitive retail electricity provider. TXU Energy provides electricity and related services to millions of Texans across the state. The company offers a variety of innovative products and solutions, including 24/7 customer service, competitively priced service plans, energy efficiency options and renewabl...
Please respond to Sean Covington at ***** or 732-823-9488 if interested in this opportunity. Benefits Analyst Description · Inform, educate and enroll customers to successfully transition into the individual insurance market · Make outbound calls to customers, completing needs assessment and correctly qualifying participants' needs related to Medicare Health Insurance (Medicare A...
Reynolds and Reynolds is the industry leader of automobile dealership IT solutions. Our powerful systems run software exclusively for the business side of automobile dealerships. We are currently seeking applicants for an exciting Product Analyst position within our company! Job Description: As a Product Analyst, you are accountable for the development of design documents and act as liaison to cro...
Security Monitoring Analyst-Houston, TX-Contract to Hire You're covered with CompuCom. We offer our temporary employees full benefits. Always have. Always will. Join us! Responsibilities for this position may include but are not limited to: * Operational processes and workflow of IPS / IDS / SIEM security event monitoring and analysis of cyber threat activity for the identification of advanced per...
SENIOR ANALYST TECHNICAL SUPPORT - POS (Level 3) Zale Corporation is a leading specialty retailer of fine jewelry in North America, operating approximately 1,600 retail locations throughout the United States, Canada and Puerto Rico, as well as online. Zale Corporation’s family of brands includes Zales Jewelers, Zales Outlet, Gordon's Jewelers, Peoples Jewellers, Mappins Jewellers, and Piercing Pag...
Adecco Group has a current and immediate job opportunity for a Logistics Services Analyst/Customer Service Analyst, with a top client in the Austin ,TX area. Great opportunity! Apply today. Long term contract! Job Responsibilities: The Logistics Services Analyst will be responsible for managing all aspects of shipping investigations including interacting with carriers, Investigations may have vary...
Job Description Experience with Convergys ICOMS, Amdocs DDP and CSG billing systems in the Cable industry. DESCRIPTION Position Summary Responsible for participating in development and implementation of procedures within the various Cable billing platforms to support the company's objectives. Utilize all applications within billing system to provide internal customer support and resolve software i...
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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Texas
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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