Call Center Business Analyst Jobs in Texas

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470 Texas Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 470
JOB TITLE: Supervisor, Workforce Optimization - Call Center At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Workforce Optimization What Workforce Optimization contributes to Card...
Xerox Corporation San Antonio, TX
Description Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services,...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
Nationstar Mortgage Lewisville, TX, 75067
JOB SUMMARY The Call Center Analyst (Dialer Operations) shall be responsible for recommending, supporting, and implementing departmental initiatives for both the front and back end collection/loss mitigation operations. Responsible for the daily readiness of call center applications including, but not limited to, the implementation of collection strategies, creation and optimization of inbound and...
JP Morgan Austin, TX
140088821 Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent %2417 billion to small businesses in 2011 are one of the nati...
JP Morgan Austin, TX
140088847 Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent %2417 billion to small businesses in 2011 are one of the nati...
Experian Services Corp Allen, TX
Description The Call Center Reporting Manager leads a team of analysts that develop and systemically generate reports, quantifies and measures the impact of policy changes and site performance and can clearly articulate trends and potential areas for improvement. Additionally, this role collaborates with all call center functional areas, lines of business including the Corporate Leadership team t...
Health Care Service Corporation Fort Worth, TX
Description: We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran...
Description: Position Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite t...
Cardinal Health , Inc. Lewisville, TX
Description JOB TITLE: Supervisor, Workforce Optimization - Call Center At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Workforce Optimization What Workforce Optimization contri...
We are a supply chain management consulting company. Our services cover all aspects of supply chain management, logistics and business analytics; from the strategies all the way through to successful implementations. Our supply chain consultants are very experienced in supply chain management. This is combined with the sharpest mathematicians and analysts with the state of the art tools, who provi...
The Ritz-Carlton Hotel Company, L.L.C. Hollywood Park, TX
Marriott International offers you the opportunity to find the hospitality job and career journey that's right for you. With more than 1100 managed properties and 18 brands you'll find us in your neighborhood and in more than 74 countries across the globe. Find Your World™ at Marriott. JOB SUMMARY The Technical Analyst position will provide day-to-day management and technical oversight for the 52...
Cardinal Health Lewisville, TX, 75067
JOB TITLE: Supervisor, Workforce Optimization - Call Center At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Workforce Optimization What Workforce Optimization contributes to Card...
The Call Center Reporting Manager leads a team of analysts that develop and systemically generate reports, quantifies and measures the impact of policy changes and site performance and can clearly articulate trends and potential areas for improvement. Additionally, this role collaborates with all call center functional areas, lines of business including the Corporate Leadership team to frame opera...
MasTec Coppell, TX
Job Description: QA - Quality Control, Customer Service, General Business Working from our Coppell location, this position is responsible for monitoring agent calls and process adherence for the entire Contact Center, providing real time feedback to contact center agents and assisting with Quality Management analysis, metrics, and reporting. Job Responsibilities: • Monitor a select number of ag...
Capital Group Companies San Antonio, TX, 78245
The AFS IT team is looking for a BSA to participate in projects supporting contact center technologies. The associate will act as the liaison between the business, other IT teams, and developers. This role entails translating business requirements into detailed data requirements, data flows and integration, interface specifications, data quality and flow testing and providing support to business u...
Full Time Business Management / Business Administration Caneus Marketing Groupis hiring for an entry level full time business administration and business management training position. Developing skills in sales and marketing is a critical part of any career in business. This position is full time and involves responsibilities in entry level sales & marketing, entry level management training, sale...
Aetna Inc. San Antonio, TX
Job Description POSITION SUMMARY Under general supervision, analyzes call center trends, including call volumes, call patterns, staff productivity and resource allocation. Ensures customer service needs are met by coordinating and adjusting call volumes in a timely manner. Prior knowledge of workforce management procedures and call management systems (CMS/WFM) is preferred. Fundamental Componen...
POSITION SUMMARY Under general supervision, analyzes call center trends, including call volumes, call patterns, staff productivity and resource allocation. Ensures customer service needs are met by coordinating and adjusting call volumes in a timely manner. Prior knowledge of workforce management procedures and call management systems (CMS/WFM) is preferred. Fundamental Components: Assists with...
Job ID EPM-00008851 Emerson Company Process Systems & Solutions Country United States State/Province Texas City Austin Publish Start Date Oct 13 2014 Job Level Experienced (Non-Manager) Job Description Job Description: This position will leverage the business technology platform to achieve strategic objectives while delivering business value is the primary objective of Business Analyst – ...

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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Texas
(357 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.3%
Some College Coursework Completed
19.2%
Master's
14%
Associates
10.9%
High School
4.4%
Certification
2.2%
(229 Respondents)
Source: Monster.com Careerbenchmarking Tool

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