Call Center Business Analyst Jobs in Texas

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38 Texas Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 38
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
Call Center Control Desk Analyst - $55K - $75k DOE Position Summary This is a great opportunity with Insphere Insurance a division of HealthMarkets located in North Richland Hills. Please email your resume immediately as we are interviewing now! The Control Desk Analyst monitors real time call volume of inbound call traffic by forecasting call volume, creating staff schedules and monitoring the re...
Business Analyst Your IT skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nations most respected companies. Making a strategic contribution, receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis knows how and where to get you where you want to go. Are you interested? The ideal Busi...
The Security Analyst opportunity allows for an exciting and challenging role with IBM's Cyber Security Command Center. This position requires critical thinking, analytical skills and adaptive flexibility with the ability to think fast on your feet. Previous experience with security operations and security threat analysis is a must. Candidates must be eligible to obtain a Top Secret Clearance. This...
POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results, and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of predefined standards to identify call center performance while identifying trends,...
Business Analyst Supervisor - Office of Information Resources job in Dallas Security This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information Salary Salary Negotiable Experience and Education Bachelor's degree in business administration, computer science, or other related field and seven (7) years...
Position overview: The 'Business Analyst – VoiceCom' will be responsible for designing, developing, maintaining, and implementing information and operations-based business solutions related to all aspects of Real Time Resolution's contact center environment. This position will provide analysis, guidance, system management, and process improvements to appropriate business areas specific to Real Tim...
Position Description The Business Analyst–Workforce Manager for the Global Service Desk is responsible for overall management of daily workforce tasks, ensuring service level goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitor service levels and direct real-time forecasting to meet Center requirements. Provide...
The PepsiCo Support Center's vision is to maintain a "World-Class" customer service support center for all Business + Information Solutions (BIS) deployed technologies and applications. Our commitment at the PepsiCo Support Center is focused on providing the highest quality technical support to all divisions of PepsiCo. We combine technical expertise, friendly staff, efficiency and consistency in...
WFM Real Time Analyst Description: Company Overview: C3 is a Customer Communications Conduit for corporations who view customer care as a strong component of their growth and brand development strategies. C3 builds solid partnerships with its clients based on mutually determined business objectives. Our service offering includes contact center services, web services, data analysis, back office sol...
Position Purpose The Workforce Scheduling Analyst is responsible for creating call volume forecasts, calculating staffing requirements, and organizing schedules for contact center operations. The Workforce Scheduling Analyst works directly with the operations team and the client to ensure that staffing levels are consistent on a real time basis and meet with business needs. Job Responsibilities Wo...
Reynolds and Reynolds is the industry leader of automobile dealership IT solutions. Our powerful systems run software exclusively for the business side of automobile dealerships. We are currently seeking applicants for an exciting Product Analyst position within our company! Job Description: As a Product Analyst, you are accountable for the development of design documents and act as liaison to cro...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We belie...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. We are seeking a Workforce Management & Quantitative Planning Analyst for our Sacramento or Austin Campus. This role is responsible for the coordination of the weekly, daily and interval staffing requirements for inte...
The PepsiCo Support Center's vision is to maintain a "World-Class" customer service support center for all Business + Information Solutions (BIS) deployed technologies and applications. Our commitment at the PepsiCo Support Center is focused on providing the highest quality technical support to all divisions of PepsiCo. We combine technical expertise, friendly staff, efficiency and consistency in...
If you’re an enthusiastic self-starter and a driven, creative, flexible problem-solver, then join Nissan as a Consumer Credit Analysts 2 at our Irving, TX automotive services financing arm. To better serve our customers and dealer network, Nissan is increasing the size of its Consumer Credit Team and we have multiple openings where you will have the opportunity to work with some of the most talent...
CAL FARLEY'S Strengthening Children and Families Since 1939 Boys Ranch, located 36 miles NW of Amarillo Campus Support Center seeks: * Technical Support Analyst Associate Degree in Business, Information Systems, Computer Science or related field is required. Equivalent experience may be substituted for a degree. Microsoft Desktop Support Technician Certification required or able to obtain within 6...
Frontline Source Group - temporary staffing and direct hire firm – is looking for a Developer/Analyst-Oracle BOM for our NW Dallas, TX client on a direct hire basis. Responsibilities: The Developer Analyst will work as a member of our client's ERP development team to implement, support and enhance the Oracle E-Business system and Product Configuration applications. This person will work with funct...
CAL FARLEY'S Strengthening Children and Families Since 1939 Boys Ranch, located 36 miles NW of Amarillo Campus Support Center seeks: * Technical Support Analyst Associate Degree in Business, Information Systems, Computer Science or related field is required. Equivalent experience may be substituted for a degree. Microsoft Desktop Support Technician Certification required or able to obtain within 6...
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Business Career Tools

Call Center Business Analyst

Salaries

$32,500.00 - $94,500.00
Typical Salary for Call Center Business Analyst in Texas
(355 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
46.5%
Some College Coursework Completed
19.3%
Master's
13.6%
Associates
11%
High School
4.4%
Certification
2.2%
(228 Respondents)
Source: Monster.com Careerbenchmarking Tool
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