Call Center Business Analyst Jobs

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1000+ Call Center Business Analyst jobs found on Monster.

Jobs 1 to 20 of 5564
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Administer Territory Alignment and Merial Customer Account assignment efforts as th...
WHY CLEARCALL SOLUTIONS Do you want to be a part of team that is dedicated to your success and growth as a professional? Do you want to be part of building a company that inspires people to be great? COMPANY OVERVIEW ClearCall Solutions is recognized as a “Company to Watch" by Best Companies AZ and is an active Chandler, Arizona Top 50 Company award winner. We are a dynamic, fast-paced, nationa...
Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond th...
Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond th...
TXU Energy, a subsidiary of Energy Future Holdings, formerly TXU Corp., is a market-leading competitive retail electricity provider. TXU Energy provides electricity and related services to millions of Texans across the state. The company offers a variety of innovative products and solutions, including 24/7 customer service, competitively priced service plans, energy efficiency options and renewabl...
POSITION DESCRIPTION Oversee and analyze provider service operations issues and identify provider service opportunity areas in order to maintain the quality of services. Identify and implement additional provider service technological tools, in coordination with the MIS Department, to improve service and operations within the department. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Responsible of e...
What Drives You? The encouragement of other top performers and strong leaders? A culture of success with unique challenges and rewards? Career paths that prepare you for new roles and growth? An environment where helping others really matters? We share your drive. DriveTime is more than a company. We're a true team of strong, highly motivated performers that is committed to ensuring the succe...
OnDeck (ONDK) uses data aggregation and electronic payment technology to evaluate the financial health of small and medium sized businesses to efficiently deliver capital to a market underserved by banks. Through the OnDeck platform, millions of small businesses can obtain affordable loans. We are changing the way small businesses borrow money by combining our passion for Main Street with cutting-...
Marten Transport Jacksonville, FL
**__Company Overview:__**The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of cus...
Join our growing organization and our mission to improve health! At HealthPartners, you will find a culture of ownership, pride, service and most importantly, partnership. By working together in the spirit of partnership, we have a workplace that makes positive changes in our community. Be a part of our many passions such as creating sustainability (green) programs to cut back on waste across our ...
Healthpartners Bloomington, MN
Call Center Senior Business Systems Analyst Job ID:: 31708 Department:: Call Center Admin City:: Bloomington, MN Location:: HP - Bloomington 8170 Office Bldg Position Type:: Full-Time Anticipated Work Schedule:: Monday - Friday; Business Hours Hrs/Pay Period:: 80 Job Description:: Join our growing organization and our mission to improve health! At HealthPartners, you will find a culture o...
Business Analyst - IVR / Call Center Atlanta, GA
Apply Now ? Apply to this Job Attach your resume By providing us with your information, you agree to become a Bullhorn Reach User, and to our use and disclosure of your information as described by our Privacy Policy. Job Description Remote work is an option. Skills: Requires ability to analyze complex business problems, propose effective solutions and understand and apply business vision a...
Department: Operations Analytics, Customer Service Reports To: Director of Customer Service Location: Tampa, 33634 Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies. Essential Functions: Develop,...
Department: Operations Analytics, Customer Service Reports To: Director of Customer Service Level: 15 (Salary, Exempt) Identifies and recommends operational improvement opportunities through reporting, process and trend analysis. Develops ad-hoc reports for data analysis to support initiatives. Interacts with Management to recommend next-level operational strategies. Essential Functions: Deve...
Wellcare Health Plans Inc Tampa, FL
Business Analyst (Call Center Operations)-1409831 About WellCare: WellCare Health Plans, Inc. is a Fortune 500 company traded on the New York Stock Exchange (symbol: WCG). It provides managed care services targeted to government-sponsored health care programs, including Medicaid, Medicare, Prescription Drug Plans and the Health Insurance Marketplace. Headquartered in Tampa, Fla., WellCare offers ...
Genesys Call Center Platform Business Analyst Farmington, CT
Apply Now ? Apply to this Job Attach your resume By providing us with your information, you agree to become a Bullhorn Reach User, and to our use and disclosure of your information as described by our Privacy Policy. Job Description Genesys Business Analyst Healthcare Client, Farmington, CT - Some flexibility for remote work Initial Contract Duration: 6 – 12 months Catalyst Solutions is l...
Ascendo Resources Burwell, NE
Job Description: My client is a successful established Miami based business for more than 30 years and a leader in the entertainment/equipment service & manufacturing industry. With a brand new product scheduled to launch this year my client has the immediate need for a senior Business Analyst/Project Manager with Call Center experience. -Establish, document and implement support processes and e...
ADT Security
Sr. Business Systems Analyst – (Sales & Call Center Systems)(Job Number: 1510166) Description Company Overview: The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pu...
Banner Health Phoenix, AZ
--- This position is located in Mesa, AZ at our Country Club and Brown location. Shift 8:00am-4:30pm --- About Banner Health (Corporate) Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. With locations in Phoenix and Mesa, we offer stimulating and rewarding careers in a wide arra...

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