Call Center Business Analyst Jobs

1000+ jobs

Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...

Requisition Number 15-0503 Post Date 2/26/2015 Title Call Center QA Programs Analyst/Sr. Part Time No City London State KY Description Responsibilities: • Develop, execute and maintain tests to ensure adequate controls and proper procedural adherence. Obtain approval from senior management and implement recommendations as appropriate. • Develop and maintain process maps for key functions w...

We currently have an exciting opportunity for an enthusiastic, motivated, dynamic individual to join our fast-paced company as a Workforce Analyst. This individual conducts research to effectively schedule resources based on call patterns, call queue monitoring, maintaining call routing plans and predictive dialer. Summary and Accountabilities • Coordinate and maintain the Workforce Management p...

N-Tier Solutions Inc. is seeking a Call Center Audit Analyst for our direct Fortune 100 Insurance Client in Farmington, Connecticut. This is for the Operations business function so the ideal candidate is someone who can learn multiple system applications, understand how they work together, is able to conduct phone audits on the customer service call center, provide constructive feedback to manage...

Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...

WHY CLEARCALL SOLUTIONS Do you want to be a part of team that is dedicated to your success and growth as a professional? Do you want to be part of building a company that inspires people to be great? COMPANY OVERVIEW ClearCall Solutions is recognized as a “Company to Watch" by Best Companies AZ and is an active Chandler, Arizona Top 50 Company award winner. We are a dynamic, fast-paced, nationa...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Support roles are critical to the success of every function at Verizon. Enjoy the challenge of bringing organization and efficiency to a variety of global, cross-functional projects. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned sale. Responsible for monitoring and analyzin...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Your challenge : Create long-term winning strategies against competition and translate these into concrete project proposals. We are a global support team working with hospitals and clinics around the world to provide products and solutions which help provide patient care. Our North America team is rapidly working toward a service desk model to support all SCS E.I.C.I. (Enterprise Imaging and Cli...

Job Preview: We are currently seeking talented Call Center Business Analyst for our San Antonio, TX facility. PURPOSE OF JOB The Contact Center Support Applications Specialist function is responsible for designing and maintaining business software applications supporting contact center workload management. Proactively addresses user needs and implements systems solutions to improve work efficie...

Ihr Umfeld Die Hanseatic Bank ist die Tochtergesellschaft zweier weltweit erfolgreicher Unternehmen, der Société Générale (75%) und der OTTO Gruppe (25%). Als Privatbank mit Sitz in Hamburg und rund zehn Filialen in Deutschland sind wir spezialisiert auf das Privatkundengeschäft. Mit mehr als 400 erfolgsorientierten Mitarbeitern erzielen wir ein Bilanzvolumen von rd. 1,8 Mrd. EUR. Unsere Stärke...

Business Analyst, Call Center (Foster City, CA) Your challenge: Create long-term winning strategies against competition and translate these into concrete project proposals. We are a global support team working with hospitals and clinics around the world to provide products and solutions which help provide patient care. Our North America team is rapidly working toward a service desk model to supp...

Shift: Monday, Tuesday, Wednesday 7:00am - 6:00pm & Every Saturday 8:00am - 5:00pm Responsible for Building the Consultant Experience. The Technical Support Representative (TSR) provides positive and proactive responses to escalated incoming calls or e-mails from our Consultants. The TSR works collaboratively between our Consultants, Customers, Business Analysts, and IT Department to troubleshoot...

The Middle Office Team supports Registered Investment Advisors (RIAs), Banks, Money Managers and the SEI Wealth Network by providing exceptional administrative services to high-net-worth clients. The Middle Office Service Console Analyst must have a strong client oriented approach and should possess an understanding of the mutual fund and securities business and have a strong willingness to learn ...

Summary: THIS IS A CONTRACT ROLE AND IS NOT FOR FULL-TIME, PERMANENT EMPLOYMENT!!! The Analyst, Knowledge Management II, will support the planning, implementation and execution of process improvement initiatives. This position will assist in evaluating existing processes and facilitating the documentation of policies and procedures through collaboration and interfacing with subject matter expert...

The Software Engineer analyzes, designs, programs, debugs, and modifies software. He/she utilizes programming languages and technologies to develop new computer applications or enhancements for commercial or end-user applications. The Software Engineer provides outstanding client service and contributes to the organization’s mission of utilizing information technology to improve patient care. In ...