Call Center Business Analyst Jobs

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1000+ Call Center Business Analyst jobs found on Monster.

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Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Administer Territory Alignment and Merial Customer Account assignment efforts as th...
Job Title: Analyst, Call Center Metrics Job Order 7849/3 Positions! Location: Englewood, CO 80112 Duration: 6 months with possible extension *****PER HM: SQL experience is critical to this position! This person needs to be able to not only pull the data but be able to explain the data in detail. A finance background is a big plus. Interviews will be F2F, no phone screens. ********** Job Summa...
Data Analyst – Call Center - Territory and Account Alignment-00515102-55398 Description Responsible for maintaining Distribution Partner sales and inventory database, plus provide reporting analytics, subject matter expertise (SME), and operational support relating to data functionality, business process workflow, and business intelligence initiatives for Merial’s Customer Care function. Admini...
Title: Analyst, Call Center Metrics Location: Englewood, CO 80112 This client shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment,sports and news, communications and home management, theme parks, television and movies. This client brings...
Description: Here, your performance, your ideas, your unique analysis will combine with a rich assortment of contributors to understand and shape the health care system. At UnitedHealth Group, you'll work with a team that has the creativity and passion to help build new health care solutions that meet emerging market needs. You'll get the opportunity to work with an elite team that goes beyond th...
Sr. Technical Analyst – Cisco Call Center Cincinnati OH Our client in downtown Cincinnati is searching for a Senior Technical Analyst with experience working in a Cisco automatic call distributor (ACD) environment. This person will be the main liaison for technical communication between Call Center Management and the 3rd party Call Center Application Development vendor. This is a long-term cont...
Career Opportunity: Telecommunications Analyst The Telecommunications Analyst performs a variety of telecommunications, IT and center analytic, and project management functions. The Analyst plays a key role in the strategic and tactical performance of the MASCO Services Call Center and is responsible for creating the Center’s staffing requirements. The Analyst performs routine programming and adm...
This position is located in our DC, Washington facility Office of Cyber Security Call Center Analyst Position Description Position performs as a technical call center analyst that readily contributes to incident response activities as part of a larger team. These activities may include, but are not limited to, identifying, collecting, correlating and analyzing technical information related to ...
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...
Confidential Miami, FL
Aetna Senior Business Analyst - Call Center Operations in Miami Florida United States Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experien...
OnDeck Denver, CO
OnDeck (ONDK) uses data aggregation and electronic payment technology to evaluate the financial health of small and medium sized businesses to efficiently deliver capital to a market underserved by banks. Through the OnDeck platform, millions of small businesses can obtain affordable loans. We are changing the way small businesses borrow money by combining our passion for Main Street with cutting-...
Confidential Franklin, TN
Aetna Senior Business Analyst - Call Center Operations in Franklin Tennessee United States Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer exp...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...
Title: Senior Business Analyst - Call Center Operations COMPANY: Aetna Location ZipCode: 43201 Job Description: Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an ef...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...
Req ID: 24651BR POSITION SUMMARY The Sr. Business Analyst for Call Center Technology is a critical role for Aetna's technology enablement team. This position will require strong business knowledge of a Call/Contact Center environment along with the necessary technologies to support an effortless customer experience. This is an opportunity to join our rapidly growing consumer department and we are ...

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