Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. • Proficiency in Microsoft Office programs including Word, Excel and Access, e-mail applications, and have the ability to gain proficiency in company technical software such as SAP, CIS-Banner, TimeTrack, ServiceLink, Lawson and Powerplant.