Purchasing Specialist Help Desk Jobs in Iowa

2 jobs

Announcement Number: Court: U.S. District Court, Southern District of Iowa City, State: Des Moines, IA Court Website: http://www.iasd.uscourts.gov Permanent Position: Permanent Job Grade: CL 25 to CL 26 Minimum Salary: $38,704 Maximum Salary: $42,644 Closing Date: Open Until Filled: Yes Position Description UNITED STATES DISTRICT COURT– SOUTHERN DISTRICT OF IOWA POSITION: Case ...

Responsibilities: Respond to incoming telephone calls •Create Service Requests •Process returns, exchanges and parts requests •Resolve technical issues over the telephone and via remote trouble shooting with customer systems •Respond to customer inquiries related to imaging products •Assess customer support requirements •Collaborate with internal and external support partners and stakeholde...