Customer Service Jobs in Charlotte, North Carolina

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925 Charlotte, NC Customer Service jobs found on Monster.

Jobs 1 to 20 of 925
Description: Position Description: With WESTMED Practice Partners people like you will find increasing levels of challenge, impact and professional success. We've built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or aid in guiding health and lifesty...
Description General Summary Provides supervision and technical leadership of Enterprise Repair Center NOC technicians in a 7x24x365 high stress environment, through planning, organizing, reporting and analyzing. Responsible for the day to day supervision and development of the ERC NOC team. Serves as a Customer Advocate with internal and external resources. Job Responsibilities > Supports the ...
Manpower is currently hiring a Call Center Rep position for one of our clients in Charlotte, NC! Job Responsibilities: • Successfully completing our client engagement training which includes product knowledge, salesmanship, and our software systems • Consistently perform on a variety of dimensions including exceeding performance goals and meeting quality assurance requirements • Increase clien...
We are seeking Contact Center Agents, Customer Care for our Charlotte Center of Excellence. Responsibilities: Ability to resolve the customer’s problem with first call resolution Deliver award winning customer service Sales and sales negotiation Data entry and document systems per customer requirements Multi-tasking speaking with customers with data entry Using multiple computer application...
Description JOB SUMMARY Provides supervision and technical leadership of Enterprise Repair Center NOC technicians in a 7x24x365 high stress environment, through planning, organizing, reporting and analyzing. Responsible for the day to day supervision and development of the ERC NOC team. Serves as a Customer Advocate with internal and external resources. ESSENTIAL DUTIES & RESPONSIBILITIES > Su...
Description I. Position Objective This position is responsible for tier 1 support of Windstream Wide Area Network (WAN) products and data services. II. Position Activities 1. Answer Incoming Calls from Enterprise Repair Answer team (Customer transfers or status updates), Field technicians, vendors, carriers. 2. Troubleshoot customer data service issues as identified by network monitoring sy...
Description General Summary The overall purpose and objective of this position is to provide Tier II support for customer trouble resolution for Windstream Voice product and services. Tier II Technicians diagnose, test, isolate, and repair Voice translations and routing, all service down, features, and voice mail related troubles. Tech will communicate and interface with customers, NOC Su...
Company:SnapAV Location: US – Charlotte, North Carolina Position: Customer Relationship Specialist Who We Are SnapAV is not your typical company. That’s because we don’t hire “typical” people. Our success is built around an amazing team of A-players who dream big and deliver results that are even bigger. We are passionate about what we do and we feed on the contagious enthusiasm of others. We ...
Job Location Charlotte, NC Virtual Location No Job Description As a Sr. Customer Service Associate- Annuities within MetLife’s Customer Solutions Center (CSC) you will be answering incoming calls from Financial Service Representatives and/or clients to research and respond to their inquiries, questions, and/or concerns related to annuity products and provisions. Start Date April 13th, 2015 ...
Company Confidential Charlotte, NC, 28202
Job Purpose: Improves operating efficiency by developing methods, procedures, and software solutions; helping users. Duties: * Desktop Support in a demanding legal environment. Strong customer service skills and ability to troubleshoot Windows IT issues to maintain operational efficiencies. * Identifies and supports operational objectives and procedures by studying functions and requirements; ...
Requisition ID: 12266BR Job Title: Customer Service Consultant Division: 4019: Regional Customer Support Cntr Location: 37038: Charlotte - 8303 University Ex City: Charlotte State: NC Position Type: Full-Time Exempt Status: Non-Exempt Position Summary: With an in-depth knowledge of the Company’s services and processes, a Customer Service Consultant delivers the highest level of quality se...
Requisition ID: 12267BR Job Title: Customer Service Associate Division: 4019: Regional Customer Support Cntr Location: 37038: Charlotte - 8303 University Ex City: Charlotte State: NC Position Type: Full-Time Exempt Status: Non-Exempt Position Summary: With appropriate knowledge of the Company’s services and processes, a Customer Service Associate works under the direct supervision of the ...
Customer Service Representative (Charlotte, NC) Is customer service in your blood? If so, and you’re looking for a significant role supporting Fortune 500 clients nationwide, Technekes is looking for you! Technekes Customer Service Representatives work in Charlotte, NC, reaching out to our clients customers across the U.S., sharing information to help influence decisions. You capture their feedb...
Description Do you have a background in pharmaceutical prior authorization? Technekes’ Reimbursement Specialists work directly with healthcare providers and insurance providers to administer patient reimbursement programs available from our newest pharmaceutical client. Simply put, you’ll work online and by phone to help patients get the medications they need. It’s a big responsibility, but if yo...
Sales Specialist - Retail Customer Service and Sales Transform Apple Store visitors into loyal Apple customers. When customers enter the store, you're also the person who guides them - advising, selling, and even setting up their new products. As an Apple Specialist, you help create the energy and excitement around Apple products, providing customer service solutions and getting products into cu...
At Movado Group, we are committed to building the strongest brands in the industry - and we are passionate about what we do. Our people are fueled by a creative spirit and a drive for excellence that are reflected in every aspect of our business. We offer the watch industry a compelling strategic vision and track record of sustained growth - and we offer our employees unparalleled opportunities fo...
About Us Wellness Counseling Center provides premiere services and the gold standard in couples therapy. We offer services in two convenient locations where people can stabilize, strengthen and heal their relationships. Responsibilities • Advise clients about services available • Assign clients to a service or therapist • Assign patients to a doctor or physician • Helps client determine the ...
Working Relationships The Customer Service Concierge reports to the Customer Service Supervisor. Key Tasks and Responsibilities · Help realize Corporation’s vision of White Glove Service · Research and respond to any questions from the clients · Use customer service skills and knowledge to problem solve, educate, and achieve one-call resolution · Foster a relationship with customers and buil...
Position/Job Description: Bilingual support for the Dealer, Distributor and Consumer Channels. Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services in a metrics driven multi-channel Customer Care Center Essential Duties: Deal directly with both internal and external customers via telephone or electronically Handl...
Unit/Department Description: The Technical Services Team supports our Dealer and Retail channels by resolving issues with our products and warranty. Position/Job Description: The Technical Product Specialist is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna manufactured products. The Primary responsibility is to provi...

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