Customer Service Jobs in Charlotte, North Carolina

904 jobs

Specialist I-ERC Data/Voice Technician-(15000580) Description I.Position Objective This position is responsible for tier 1 support of Windstream Wide Area Network (WAN) products and data services. II.Position Activities 1. Answer Incoming Calls from Enterprise Repair Answer team (Customer transfers or status updates), Field technicians, vendors, carriers. 2. Troubleshoot customer data serv...

Wells Fargo Are you looking for a job? Or a future? Let’s talk about building a rewarding career. You’ve got the passion. You’ve got the skills. Now you just need the right opportunity. At Wells Fargo, you’ll have the chance to join a team of smart and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance yo...

Inside Sales Consultant - Call Center ENTRY LEVEL-(15001986) Description COMPETITIVE HOURLY WAGE PLUS UNCAPPED COMMISSIONS NO COLD CALLING!!!! Start Date: May 2015 7 weeks paid training: Monday-Friday 9am-6pm 3 weeks nesting: Monday-Friday 9am-6pm Call Center Hours: 7am-8pm Monday-Friday / 8:30am-6:00 pm Sat / Closed Sun Set schedules (subject to business needs and shift bids) Anticipated...

Customer Care Specialist (RR)-(15002065) Description Handles inbound calls in a call center environment on a variety of subjects. Resolves customer inquiries, billing issues and product/service concerns. Explain and sell products and services to new and existing customers. Access and update customer accounts through computer based systems with the customer on the phone. Gains and maintains produ...

Manager-Enterprise Rpr Center-(14000362) Description General Summary Provides supervision and technical leadership of Enterprise Repair Center NOC technicians in a 7x24x365 high stress environment, through planning, organizing, reporting and analyzing. Responsible for the day to day supervision and development of the ERC NOC team. Serves as a Customer Advocate with internal and external resourc...

Sr Consultant-ERC-(15000075) Description General Summary: A Senior Consultant Enterprise Elite is responsible for working with the Enterprise Elite Management Team in supporting Windstream’s largest customers. The Elite customer base is made up of Fortune 500 businesses, State and Government Agencies, Hospitals, Educational Institutions and key Enterprise Customers. The Elite NOC mission is to ...

Manager-Enterprise Repair Center-(15001756) Description General Summary Provides supervision and technical leadership of Enterprise Repair Center NOC technicians in a 7x24x365 high stress environment, through planning, organizing, reporting and analyzing. Responsible for the day to day supervision and development of the ERC NOC team. Serves as a Customer Advocate with internal and external reso...

Spec I-ERC Transport Tech (RR)-(305325) Description General Summary: ERC Technician performs technical problem resolution, in a high stress environment, including analysis, trouble isolation and repair. Duties will include acting as a Customer Advocate in a 24x7x365 Network Operation Center for all Windstream internal and external, voice, data and VoIP services. A ERC Technician focuses on comp...

JOB DESCRIPTION Position:Client Relations AssociateStatus: Full Time Supervisor: Manger - Client ServicesExempt Status: Non-Exempt Summary: The Client Relations Associate serves as support for the Client Relations Counselors.Counselors are the initial point of contact for many Allen Tate Company customer inquiries. The Counselor’s primary role is to engage these leads, build rapport with the le...

Network Analyst I-Enterprise Repair-(15002260) Description Job Responsibilities: - Responsible for providing support to WINDSTREAM data customers. These data customers will primarily be small-to-medium businesses that purchase IP-based services, but will also include independent Internet Service Providers and key enterprise customers (e.g.- state governments, large businesses, hospital/medical ...

Spec II-ERC Data/Voice Tech-(14000333) Description General Summary The overall purpose and objective of this position is to provide Tier II support for customer trouble resolution for Windstream Voice product and services. Tier II Technicians diagnose, test, isolate, and repair Voice translations and routing, all service down, features, and voice mail related troubles. Tech will communica...

Business Sales and Service Representative (RR)-(15002419) Description Job Responsibilities: Handles inbound calls in a call center environment on a variety of subjects. Resolves customer inquiries, billing issues and product/service concerns. Explain and sell products and services to new and existing customers. Access and update customer accounts through computer based systems with the custo...

Staff Manager-ERC Voice-(15002374) Description General Summary Provides supervision and technical leadership of Enterprise Repair Center Managers and Technicians in a 7x24x365 high stress environment, through planning, organizing, reporting and analyzing. Responsible for the day to day supervision and development of the ERC team. Serves as a Customer Advocate with internal and external resource...

Join the career change movement. Individuals from the following career paths have had success: Retail Customer Service Account Management Relationship Managers Service Technicians An Outside Sales Rep position with Combined Insurance offers you a full-time, direct employee position where you’ll receive company support, comprehensive training, competitive compensation and benefits. No experien...

Customer Service Representative – Full time · Work with Market Merchandisers and ensure market database integrity · Answer phones promptly and assist customers on related problems · Assist with varying accounting functions · Assist drivers and warehouse with weekly inventory audits · Coordinate scheduling with service team members · Backup other Customer Service Representatives with time off...

Customer Service Representative Apex Consulting Solutions, Inc. is hiring for ENTRY LEVEL customer service, marketing, and sales positions. We will cross train in all areas of Sales and Marketing, Customer Service, Human Resources, Account Management, and Campaign Management. Success isn't something that just happens - success is learned, success is practiced and then it is shared. Here at APEX,...

Recruiter to contact: Nick Nichols Job Title: Construction Invoicing Specialist Job Number: 143800 Location: Charlotte, NC Compensation: $20-30/hr Assignment Length: Contract Description: Our client is looking for a Construction Invoicing Specialist to coordinate invoicing and payables between job sites. Field site travel may be required. Qualifications High School Diploma or GED require...

Customer Care and Customer Support Representative We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learni...

Job Description POSITION OBJECTIVE The Business Solution Architect (BSA) is the local branch subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The BSA is a dedicated pre-sales professional committed to seeking out new customers and partnering with existing ones, offering a variety of solutions to optim...

Senior Analyst-Financial Services Support-(15002384) Description Sr. Analyst – Job Description: The Senior Analyst will be responsible for a broad range of performance analytics, financial and root cause analysis and data base administration. Responsibilities included: Database creation and administrative management Proven experience with SQL, Toad, Benthic Golden, Access and Excel Providin...