Customer Service Jobs

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 1 to 20 of 175069
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
Description: Now accepting applications for future classes! You want more challenge. You want more opportunity. Even more, you want the chance to make an impact the lives of others. We want more people like you. When you join us as a Customer Service Advocate for UnitedHealthcare, you'll have the opportunity to make a difference in the lives of our health plan members each day as they look ...
Responsibilities: · Manages IT metrics and SLAs · Leads and supervises a team of IT specialists in delivery of desktop support services and incident response. · Plans and implements desktop support projects and requirements to meet operational needs as required · Coordinates with other IT support groups and experts (SMEs) teams and service providers · Manages as required BCP/DR tests, procedu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
TruGreen is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/ Affirmative Action Employer EOE of Minorities/Females/Vets/Disability TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in ...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) The Client Engagement Leader has primary accountabilit...
Job Description $1,000 Holiday Sign-on Bonus! Apply between 11/24/2014 and 1/2/2015 and get an extra $1,000.00 if youre hired! Join our collaborative team of dedicated individuals-and love what you do. Why Progressive? We're an organization that celebrates and rewards hard work each and every day, with a goal of being a company people can trust. Voted a Top Workplace five years in a row in Tam...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
Description: Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm) Energize your career with one of Healthcare's fastest growing companies. You dream of a gre...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
Part-Time & Full Time Positions Available Sales, Cashier, & Lumberyard Must have excellent people skills and be detail oriented. Retail experience preferred but not required. Flexible schedule and benefits available. Additional $2.50/hour for weekend hours. Apply in person at: 1301 Sand Lake Rd. Onalaska 223 Lang Dr. La Crosse...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
If you are looking at this ad then that means you are ready to make a CAREER CHANGE and find new OPPORTUNITIES. So many of our Sales Representatives were in the same situation as you and came from backgrounds such as: SALES / MILITARY / RETAIL / CUSTOMER SERVICE MANAGEMENT / COLLEGE STUDENT / BARTENDER / ATHLETES WORKING OUTDOORS / RESTAURANT BUSINESS As a fast-growing LEADER in the service indu...
Coach Customer Service, Waukehsa / Milwaukee, WI-CUS000671 Position Profile We believe our leaders provide the inspiration that ignites the passion our associates have for serving our customers. As a leader dedicated to inspiring success, you should look to U.S. Cellular for your next career move. As coach for a team of customer service representatives, your strong leadership and ability to com...

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