Customer Service Jobs in Franklin, Massachusetts

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264 Franklin, MA Customer Service jobs found on Monster.

Jobs 1 to 20 of 264
Job Responsibilities: Provide direct technical phone support for software and hardware components of our Endo-PAT and Watch-PAT equipment, troubleshooting of medical equipment, and associated software and computers. Provide first line clinical support to our end users in support of our equipment Report to customer support manager; escalate issues as needed internally for immediate customer respons...
CVS Caremark is seeking a Manager of Customer Service Operations for our CVS.com call center with the demonstrated experience and capabilities to manage a large scale call center operation. This is a leadership position within a fast-paced, collegial environment, providing the right individual with an opportunity to directly and positively impact CVS Caremark’s customer facing performance across a...
The Brickle Group Customer Service Representative The Brickle Group is a diversified group of private companies comprised of Hyman Brickle & Son, Inc., Bouckaert Industrial Textiles, Metcalf Brothers, Northwest Woolen Mills, and The Brickle Realty Group. A leader in the textileindustryfor over 75 years, we are a stable RI manufacturer of non-woven textiles, wool blankets, and a supplierof fabrics...
Requirements: Essential skills, qualifications and experience: Candidate must have excellent written and oral communication skills. Candidate must have a professional and courteous demeanor on the phone and in person. Candidate must be able to manage multiple timelines in a fast-paced, deadline oriented environment. Candidate must also be highly computer proficient and skilled working with MS Word...
When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. Join our Research Customer Service team as a Research Associate and assist our interior design customers by researching the Robert Allen product line utilizin...
Company Description: Technical Support International, Inc. (TSI) is a leading Network System Integrator and Managed Service Provider in the Northeast. The core of TSI is comprised of expert IT professionals offering superior quality of service for over 20 years. We specialize in providing Computer Networking and Support, Managed Services, Cloud Computing, Managed Security and IT Consulting. The or...
When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. The Robert Allen Group currently seeks a Customer Service/Fabric Research Supervisor to oversee our Fabric Research team. The qualified candidate supervises o...
Promotes good customer relations through the handling of a wide array of banking transactions. Utilizes knowledge of Bank products and services to proactively assist customers in expanding and deepening their financial relationship with the Bank. Also assists customers with questions and problem resolution, as requested. Performs functions, within scope of authority and expertise, in conformance w...
Join a team of passionate landscape professionals as we continue to grow a leading, high end residential landscape management firm in the Boston area. The Account Manager is an experienced professional self-directing the activities to achieve service goals of their clients. The Account Manager is the primary point of contact for an assigned book of business responsible for overall site quality, ac...
Join a terrific company that is proactive in planning for the future with capital investments in the latest technology, resulting in quality in our dies and related tooling. Our renowned level of service in tooling and contract cutting is known to our manufacturing customers. Principal Duties and Responsibilities: Quote customers, provide availability of products, and turn-around time, quality, an...
We are currently in search of an articulate, friendly, flexible, and experienced customer sales and service representative for a long-term temporary assignment with one of our premier clients in the Attleboro area. The successful candidate will possess solid math and cash handling skills, proficiency and competency in working with computer systems, and the ability to provide excellent customer ser...
Are you an experienced Customer Service representative with excellent communication skills and a drive to advance your career? Do you want a work/life balance? Take advantage of our globally-ranked training programs to help you transition into a rewarding Sales career! Our Sales Agents come from various backgrounds and we have many successful Agents that do not have sales or insurance experience,...
GENERAL SUMMARY Provides high-level technical expertise in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Technical emphasis is on hardware capabilities, software requirements and systems integration. Makes technical and sales presentations to customer's technical staff and senior management. Underst...
GENERAL SUMMARY Provides custom integration implementation support on EMC products involving software, at the customer site, including pre-site inspection, initial installation, implementation, customization, integration and outline orientation for the customer. Assists Customer Service in product implementation services. Works closely with EMC Sales, Customer Service, Project Managers and other T...
GENERAL SUMMARY Work with EMC’s Data Protection & Availability sales team in assigned territory to provide software solutions, develop new business and a “best in class” customer experience. Individual will be responsible for driving Data Protection software sales through volume purchase agreements and programs, including partnering with territory leaders to create purchase programs and solutions...
GENERAL SUMMARY Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. Assists in the analysis, design and development of fully integrated technology solutions. Acts as technical expert and consultant to develop and propose solutions that meet the technology a...
Position Description APJ Sales Finance DIrector – Information Intelligence Group of EMC General Summary This position is responsible for financial management and business support for the APJ theater sales organization of the Information Intelligence Group (IIG) within EMC. The individual will be the key financial business partner for the APJ theater sales lead, and will be an integral member of th...
GENERAL SUMMARY This position is a technical support position whose main role is technical customer support of GSSD (Global Services Software Delivery) applications and tools PRINCIPAL DUTIES AND RESPONSIBILITIES Applies technical expertise using standard operating and diagnostic protocols to resolve standard to moderately complex system and application level issues that are negatively impacting G...
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Uses independent judgment to accomplish objectives. Accepts escalations...
Our client, a well-known financial services company in Lincoln, RI is seeking customer service representatives for multiple contract opportunities. The successful individuals will need superior communication skills with the ability to multitask and work well in a fast paced environment. This is an excellent opportunity to get your foot in the door of a leading banking and financial services firm!...
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Answers for Customer Service Jobs

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Competency based interviews, typical questions for customer services / sales jobs?
I have an interview coming up and its a competency based interview, What typical questions for customer services / sales roles should I expect and how should I answer them?? Any help appreciate...
Any 20yr old customer service reps here?? what do u think about your job?
Im starting training 2 be a customer service rep next week..any advice? thanks I dont think ill be doing any cold calling, i was told i would be receiving the calls..where did u work at? Its a call ce...

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