Customer Service Jobs in Hopkinton, Massachusetts

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157 Hopkinton, MA Customer Service jobs found on Monster.

Jobs 1 to 20 of 157
GENERAL SUMMARY Provides focus with EMC for all service issues to our internal and external customers. Acts as EMC''s ambassador/laision to the customer and as the customer''s representative within EMC. Applies technical expertise in order to resolve complex customer issues by coordinating the technical support between the field and Customer Service managers. Interfaces with Senior Management, Eng...
GENERAL SUMMARY Manages multiple highly complex technical programs, projects and initiatives affecting area goals and objectives. Drives the creation and management of cross-functional leadership teams. Oversees multiple cross-functional teams, defining priorities and allocation of resources. Maintains an awareness of industry trends, business conditions, and internal processes and practices to en...
PROGRAM MANAGER (Data Protection) EMC Sales Education & Enabelment ABOUT EMC SALES EDUCATION: EMC’s Sales Education manages the professional development of EMC’s global sales force. We develop and execute programs to accelerate our new Sales employees’ time to success and assist them in achieving their strategies and goals. For existing sales personal, we offer ongoing quarterly training programs...
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve highly complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Uses independent judgment to accomplish objectives. Accepts escalations...
GENERAL SUMMARY Applies advanced systems level technical expertise to resolve standard to complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Identifies and provides resolutions to a diverse range of complex t...
GENERAL SUMMARY Applies general systems level technical expertise to standard to moderately complex systems level customer issues. Customer issues may be received by Support Centers through automated dial-homes, voice initiated technical calls from EMC Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. Identifies and provides resolutions to an assortment of technical...
Summary This is a client support position, providing technical support for complex reagent products and reagent/instrument systems. This is an ideal role for an individual who enjoys working with people and has a natural ability to identify and resolve issues. Responsibilities: · Assist customers with technical product inquiries. · Provide scientific application support for the LST (Life Sciences...
We are a leading global manufacturer of metallic pigments that are sold to a variety of industries. Due to continued growth we are looking to expand our US sales and customer service team to service our new and existing customers. We are offering the following full time position: Inside Sales Representative Job Profile This position works closely with the VP of Sales and Marketing and the customer...
Serves the public and promotes good customer relations. Performs a wide variety of transactions to service customers in conformance with established Bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers Provides efficient, effective and courteous customer serv...
Serves the public and promotes good customer relations. Performs a wide variety of transactions to service customers in conformance with established Bank policies, procedures and objectives. Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers Provides efficient, effective and courteous customer serv...
Senior Member Technical Staff Job Summary: In your new role as the Automation Architect you will be Responsible for the planning, oversight and execution of Automation implementation delivery services to strategic customers. You will work closely with our customers to understand their functional and technical requirements as well as their organizational processes to help drive a successful project...
Office, Administrative, and Customer Support Cable Matters is a market leading provider of technological supplies and solutions in the field of Consumer Electronics. We are experiencing an exciting time of rapid growth. We hire with an eye on the future, seeking driven players who can grow along with us. Currently, we are seeking an Office, Administrative, and Customer Support. This role has gener...
Customer Order Management Representative. Our client in Milford, MA has a 3 month contract opportunity available for a Customer Order Management Representative, with shift hours of Monday through Friday 11am to 7:30pm. The candidate must also be available for 2 weeks of initial training, Monday through Friday 9am to 5:30pm. Responsibilities: • Demonstrates basic knowledge of business practices and...
Our client in Milford is seeking a full time Senior Customer Service Representative to join their team. This position is temp-to-hire paying $16.00-$19.00 an hour depending on experience. Prior experience as a supervisor in a customer service setting a plus. Responsibilities: -Interacts with customers via phone, fax and e-mail and receives orders, requests for quotations, pricing inquiries and ord...
A Customer Service candidate with relevant healthcare experience is needed immediately for a 3-4 month temporary assignment. According to the managers, they are looking for candidates with relevant healthcare experience, specifically, knowledge with fee for service and managed care insurance payers (including Medicare and Medicaid), certified EHR systems, medical billing (paper and electronic form...
About Us: The Herb Chambers Companies represent the greater metropolitan areas of Boston Massachusetts, Providence Rhode Island as well as Worcester Massachusetts with automotive sales, parts, service and financing. Herb Chambers also offers parts and service and runs four body shops. Owner and CEO Herb Chambers started his automotive empire with a Cadillac/Oldsmobile dealership in New London, Con...
About Us: The Herb Chambers Companies represent the greater metropolitan areas of Boston Massachusetts, Providence Rhode Island as well as Worcester Massachusetts with automotive sales, parts, service and financing. Herb Chambers also offers parts and service and runs four body shops. Owner and CEO Herb Chambers started his automotive empire with a Cadillac/Oldsmobile dealership in New London, Con...
Position Summary: The Application Support Analyst is the primary liaison for the CSG customers (internal and external). In this role, the Analyst will work with the customers, and the IS team who supports the software, to diagnose issues and assign priorities, triage issues, and provide follow-up on issues to guarantee excellent support to our customers. The Analyst must have a strong understandin...
Serves the public and promotes good customer relations. Sells products and services and provides customer service via telephone in conformance with established Bank policies, procedures and objectives.Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers. Provides efficient, effective and courteous cu...
Program Description: The Butler Center, a program of the Justice Resource Institute, is seeking a mature, experienced individual to work with adolescent boys in a secure facility. Job Descripton: Will be responsible for the direct supervision of residents within the milieu while maintaining all safety and security procedures, as outlined by agency and program policy and procedures. Lead by example...
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