Customer Service Jobs in Massachusetts

1000+ jobs

This position is with MAPFRE Insurance located in Webster, MA. Job Summary Completes back office work for the Enterprise Contact Center. Responsible for directly assisting agent and policyholder inquiries. Provides assistance and technical guidance as it relates to policy, billing inquiries, and status requests. Effectively relays information associated with company processes and procedures. Res...

The Phia Group, LLC is a thriving, service-oriented company representing health insurance carriers and third party administrators nationwide. We seek to provide our clients with innovative cost saving solutions, and are constantly expanding our service offerings. We continue to enjoy growth thanks to our passion, as well as a belief that our talented and committed team is our most valuable resourc...

Position Summary SUMMARY Assist customers to troubleshoot and resolve complex, critical and sensitive support issues involving Dassault Systemes supported products and partner products, including operation, maintenance, database management, operating system, custom code, and performance tuning. Successful candidate must be self-motivated and eager to learn continuously. Each team member must be...

Senior Member Service Representative Location: Worcester, MA Millbury Federal Credit Union is seeking an experienced, highly motivated, detail orientated Sr. MSR for the Greendale Office. This position reports directly to the Branch Manager, or in the absence of the Branch Manager, the position reports to the Assistant Manager. Areas of Responsibility: The position of Sr. MSR is responsible fo...

Responsibilities: The Customer Service Manager, will partner with the management team in driving a memorable customer experience through leadership, communication, integrity and passion for the brand. In partnership with the management team, S/he will provide guidance and direction to Front End associates and will facilitate ongoing training on the business model. The person in this position will...

EOS Services is a national Accounts Receivable Outsourcing (ARO) company headquartered in Norwell, Massachusetts with regional offices in Rochester (NY), Chicago (IL), Dallas (TX), Denver (CO) and Novato (CA). In total, EOS Services employs over 1200 employees across North America. EOS Services is a division of the EOS Group, one of Europe's largest ARO companies with over 40 subsidiaries, 4,000 e...

Description JOB PURPOSE: Provide the highest level of customer service through account management activities including, but not limited to these key responsibilities: KEY RESPONSIBILITIES: Customer Service: Perform premier customer service in respect to all customers both internal and external to the partnership store Complete customer service calls in a timely manner as assigned Relationshi...

DO YOU FILL THE BILL? Great With Numbers. Awesome With People. When XFINITY customers have a billing question, it’s up to you to help turn a potentially unhappy situation into an awesome, feel-good experience. This takes diplomacy, a reassuring tone, and sense of ownership over the problem and its resolution. And, of course a thorough understanding of the ins and outs of our billing systems, pr...

BE THE VOICE OF AWESOME. More Than a Call Center The Front Line to Customer Happiness When XFINITY customers call with a problem, it’s up to you to help set things right. Which means you’ll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who’s able to turn any situation around - and close the call with a smile. XFINITY’S Customer Ser...

YOU’RE A KEEPER Smart, intuitive and persuasive - you build relationships that last. For any number of reasons, customers may feel the need to make a change either to a lower level of XFINITY service or even a different carrier. Your job is to convince them that XFINITY can meet their changing needs better - and keep them in the "family.” Equal parts detective, ally, troubleshooter and negotia...

Join Monster's Ad Operations Team as a Campaign Manager! Current Responsibilities as Campaign Manager managing consumer display business include, but are not limited to: Partner with internal sales, editorial, and engineering departments as well as externally with advertisers and agencies to execute successful online advertising banner campaigns. Drive customer service throughout life time of c...

YOU’RE A KEEPER Smart, intuitive and persuasive - you build relationships that last. For any number of reasons, customers may feel the need to make a change either to a lower level of XFINITY service or even a different carrier. Your job is to convince them that XFINITY can meet their changing needs better - and keep them in the “family.” Equal parts detective, ally, troubleshooter and negotia...

Job Description POSITION OBJECTIVE The Solution Implementation Specialist (SIS) is the technical subject matter expert relative to the Solutions, and Professional Service strategies of the Konica Minolta Business Solutions - Direct division. The SIS is a dedicated professional committed to supporting solutions pre-sales technical activities, implementation and project management of solution off...

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our rema...

CUSTOMER SERVICE Rep / Service Writer, 2nd & 3rd Shifts, 24 Hour Emergency Road Service Call Center In Auburn MA. Seeks Experienced Customer Service Reps. Professional Pleasant Individuals with Call Center Experience, Knowledge of the Trucking & Auto Ind. And Strong Phone Skills Encouraged to Apply. Competitive Wages, Benefits. Resume to ***** Fax to 774-402-8040...

Assistant Property Manager ? Boston Seeking an enthusiastic assistant property manager, in the management of Public Housing Authority developments. Responsibilities include the full range of property management functions, but not limited to recertification, and tenant relations. The successful candidate will have a minimum of three years of property management experience - Certificate of Occupanc...

Property Manager United Housing Management LLC is seeking an experienced professional to manage a Section 8 Development. The successful candidate will have a minimum of 5 years of experience in managing at least 150 units with Project Based Section 8 and Low Income Housing Tax Credit, with the ability to interpret and analyze financial projections, experience and skills in team building and mot...

Award-winning INTERLOCKS Salon + Spa in Newburyport is seeking friendly and highly skilled individuals to join our winning team. Newly expanded and fully remodeled, we are hiring for positions in both full and part time including Receptionist, Esthetician, Massage Therapist, Hair Stylist, Salon Assistant. Must have flexibility to work some evenings and weekends, project a professional appearance, ...