Customer Service Jobs in Medford, Massachusetts

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234 Medford, MA Customer Service jobs found on Monster.

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As the largest and leading provider of integrated vehicle and driver programs in North America, Agero provides roadside assistance, VIMS, motor clubs and telematics, technology services, marketing services, and more to 100+ leading corporations that support over 76 million of their loyal customers. Based in Medford, Agero is hiring for Customer Service/Claims Processor for its Service Delivery Tea...
Supervise the day-to-day operations of all aspects of the Customer Service Call Center. Train, manage and perform quality auditing on all staff. Demonstrate an in-depth understanding of the Call Center Statistical Phone Reporting Package including the relationship regarding staffing, call management and other performance metrics. Address performance-related issues with staff including disciplinary...
Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable business lines (i.e. consumer lending) Makes referrals to other bank business lines and third...
Customer Support Engineer – Evening Shift 3pm-12am Location: Cambridge, MA Compensation: Based on experience Benefits: Medical, Dental, 401K, Stock Options and other benefits Thinking Phone Networks is a highly entrepreneurial company transforming how organizations communicate and collaborate. Our cloud software suite is a market leader in cloud-based unified communications and we are experiencing...
ViaCord, a Division of PerkinElmer, provides umbilical cord blood preservation services for expectant families. Cord blood is a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new uses for u...
Our Client is Cambridge is seeking out bound call center reps for their call center, Seeking Candidates with prior out bound call center experience and the "gift of gab" !!!. This is a position that requires a large amount of outbound calls on a daily basis. The hours are 2 pm to 8 pm and the pay rate is $13.00/hr. if you have some call center experience and love to talk on the phone, this is a gr...
The Customer Service Associate greets customers and other business contacts principally by phone in a welcome, courteous and helpful manner; making each one happy to be dealing with ZipWall: as assigned assists with various administrative duties throughout the office. The position is scheduled 5 hours per day 5 days per week. Customer Service Associate is a part-time position. At this point there...
Philbin Insurance Group, a family owned and operated agency with locations in Lynnfield, Burlington and Everett, is currently seeking a full time Personal Lines Customer Service Representative. Working out of the Everett office, you will interact with clients to provide information in response to inquiries regarding the Agency’s products and services; handle and resolve client complaints and issue...
WESTAT, a national research firm, seeks individuals to interview respondents for a literacy study. Interviewers will collect information from scientifically selected people in their homes using a laptop computer. This is a part-time position, up to 25 hours/week, mostly evenings and weekends. Insured, reliable vehicle required; mileage reimbursed. You must be able to attend an out-of-town training...
Fund-raising Representative We are seeking an outgoing and upbeat professional who is interested in a great opportunity in fund-raising at a non profit center for a great cause. The only requirement for this position is a great attitude and a professional, polished phone demeanor. Candidates who have a knack for sales, customer service, or fund-raising can gain experience and a foot in the door at...
Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable business lines (i.e. consumer lending) Makes referrals to other bank business lines and third...
Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities: Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable business lines (i.e. consumer lending) Makes referrals to other bank business lines and third...
Company Confidential Cambridge, MA, 02138
Cambridge based, fast paced, growing delivery company is seeking to add to our customer service department. The ideal client will possess excellent communication and computer skills with the ability to multi task. Previous experience in the delivery industry is a plus. We offer competitive compensation and benefit packages and are convenient to public transportation. For immediate consideration pl...
Company Confidential Cambridge, MA, 02138
Fast paced Delivery Service is looking to add additional full time experienced Customer Service Reps. Must have excellent phone and computer skills. Ability to multi task and problem solve is a major plus Competitive compensation package Send resume to richl@cityexp.com...
Northern Light seeks an experienced Client Relationship Manager to support portal administrators from Fortune 500 companies from our office in Boston, MA. As Client Relationship Manager you must ensure that all commitments and obligations for the client are met and/or exceeded throughout their portal implementation The Client Relationship Manager has a broad understanding of the Northern Light's s...
Support Engineer Position Summary Assist customer(s) by providingtechnical support for their backup environment(s), including identification, research and problem resolution; providing high quality customer service by responding to telephone calls, email and personnel requests for managing and clearing customer support tickets. This position will be a training pathway to a field service engineerin...
Summary: ViaCord, a Division of PerkinElmer, provides umbilical cord blood preservation services for expectant families. Cord blood is a valuable source of non-controversial stem cells; the building blocks of our blood and immune systems. The value and benefits of stem cells found in umbilical cord blood are clear; cord blood collection saves lives today and medical researchers are exploring new u...
Posting date: February 18, 2013 Position Summary: Position that is focused primarily on the material handling aspects of Fisher Scientifics Managed Services core offerings such as: Product Receiving, product put away, product disbursement, inventory delivery, chemical handling, glass washing and other basic inventory management activities. This position will utilize the basic functionality of syst...
WANTED: Experienced Chauffers The ultimate in chauffeured transportation around the world Commonwealth Worldwide is committed to providing the finest luxury chauffeured transportation in the w orld. It is a commitment that is integral to how we think, how we operate every aspect of our business, and how we interact with our customers. We call it ?TheCommonwealth Way? Applicants Must Have: Excellen...
Building a sales career takes more than education … It takes opportunity. That’s exactly what you’ll have as part of the Enterprise Management Training Program. Ranked by BusinessWeek year-after-year as one of the “Best Places To Launch A Career”, this is the program where you can sharpen your customer service skills, your marketing know-how and your ability to manage a team. That’s because you’ll...

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How do you handle stress at work, especially customer service?
I work in a customer service job and there's a lot of stress, especially lately. Does anyone have suggestions how to handle the stress in customer service to keep from losing it
If customer service is so important then why are clerks paid so low?
I've worked several customer service jobs, usually you're not trained very well, its mostly sink or swim, and there is an extremely high turnover rate. Jobs that are valued in society usually do pay m...

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