Customer Service Jobs

Customer Service Employment Information


Customer Service Industry Overview


Customer service is a core function critical to the success of many business sectors, from retail to banking to healthcare. The call-center industry, a key sector for jobs in customer service, comprises approximately 4,200 companies with combined annual revenue of about $16 billion, according to Hoovers. Some of the largest employers offering customer service jobs are Convergys, Sitel, TeleTech and West.

The industry is concentrated: The 50 largest companies pull in more than 50 percent of revenue.

Customer Service Job Market


Customer service representative (CSR) is the most common position in the field. CSRs held nearly 2.2 million jobs in 2010, according to the Bureau of Labor Statistics (BLS). CSR jobs in client support and other functions are projected to grow by 15 percent from 2010 to 2020, about as fast as the average for all occupations, the BLS reports. More than 338,000 customer service job opportunities are expected to open up over the projection decade.

Customer service work is available with in-house departments as well as with companies that serve as third-party providers. In lean times, companies are willing to pay for additional customer help only when it’s justified by potential additional sales, or when required to prevent dissatisfied customers from defecting.Knowledge of customer relationship management systems is a requirement of more and more customer service careers. CSRs must be prepared to have their every move monitored and measured, all with the goal of providing more efficient service.

Employment in customer service encompasses a range of occupations, including customer service representative, customer service coordinator, customer service manager, computer support specialist and sales associate.

Customer Service Salaries


Median annual wages for customer service representatives in May 2011 were $30,610, according to the BLS. The middle 50 percent of CSRs earned between $24,220 and $39,010. The top 10 percent earned nearly $50,000.
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1000+ Customer Service jobs found on Monster.

Jobs 1 to 20 of 14425
Our company's website: ProfessionalLi.com We are looking for two to three surveyors to join our team. Primarily you would be calling people who are interested in starting an online business and conducting a fifteen to twenty minute scripted survey to determine if they qualify for our services. You would never have to ask for money or close deals yourself. If they do qualify, the call is transferre...
A.R.C. Marketing, Inc. is now filling entry level positions with no experience necessary. Applicants must be highly motivated, well organized, ambitious, and "people first" oriented. A.R.C. Marketing handles some of the biggest names in home entertainment while working side-by-side with America's biggest retailers. We conduct all the marketing, promotions, and sales for these clients while improvi...
Medieval Collectibles is an online retailer selling unique Period themed replicas, home decor, clothing, and much more. We are currently hiring office positions due to company growth. Customer Service Rep Duties Provide excellent customer service via Phone, Email and Live Chat. Take and process orders. Work with vendors. Must be knowledgeable with using computers and the internet. Must be able to...
CUSTOMER SERVICE Growing Bainbridge company seeks two new Customer Service Representatives. Candidates must have strong phone skills,computer knowledge, accurate data entry, problem resolution and multi-tasking. Experience preferred. Email resume to: ***** Email only. No calls accepted....
-Valet Drivers FT/PT (Nashville and surrounding areas) Hourly rate + tips - Average $10-12 to start All shifts available. Work a full schedule or a couple of shifts! PMC, a rapidly growing valet services company, is hiring highly motivated, customer service driven individuals to join our team of valets drivers. The fall/holiday season is just around the corner. Now is a great time of the year to j...
ARE YOU LOOKING FOR AN EXCITING CAREER WITH UNLIMITED GROWTH POTENTIAL? We are one of the LEADING marketing firms providing exceptional service to large corporations in the Chicago area. We recently opened up a NEW OFFICE and are looking to fill positions in multiple departments. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: 
 Account Management; Marketing Represent...
Sales / Customer Service - Entry Level - Full Time ENTRY LEVEL SALES / CONSUMER SALES / CUSTOMER SERVICE FAST PACED, GROWTH ORIENTED WORK ENVIRONMENT We are now filling entry level positions in sales and marketing. We are looking for candidates interested in entry level sales and sales management, who want to excel within a company at their own pace. Our huge success in 2013 has put us on track fo...
ARE YOU LOOKING FOR AN EXCITING CAREER WITH UNLIMITED GROWTH POTENTIAL?​ A.R.C. Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Albuquerque area.​ We are looking to fill positions in multiple departments.​ These positions are ENTRY LEVEL to begin with RAPID advancement OPPORTUNITY: Account Management Marketing Representative Campaign Devel...
*Tired of your current job?? Are you a recent graduate looking for growth opportunities?? Tired of being in the same position since you started?? Are you looking for something more?? Are you looking to have fun in the work place??* If hired, each employee will start in entry level Customer Service as a Brand Ambassador. This position will be responsible for helping maintain one of our Telecom Camp...
*Tired of your current job?? Tired of being in the same position since you started?? Are you looking for something more?? Are you looking to have fun in the work place??* [To be considered for a position, please forward your resume to *****] If hired, each employee will start in the entry level sales and customer service position. This position will be responsible for helping maint...
THE POSITION The Customer Service Position will be responsible for helping maintain our consumer products campaign. Responsibilities will include maintaining business relationships with clients and consumers, territory management, event planning and holding outside sales presentations. For the right candidates, we will train and promote them into a team lead position where they will be responsible...
THE POSITION The Entry Level Customer Service Position will be responsible for helping maintain our consumer products campaign. Responsibilities will include maintaining business relationships with clients and consumers, territory management, event planning and holding outside sales presentations. For the right candidates, we will train and promote them into a team lead position where they will be...
TempForce, a premiere Twin Cities staffing service is seeking a Part Time Hospitality Specialist for a prestigious downtown Minneapolis law firm. Great opportunity to work with a professional team of people who also like to have fun! The Hospitality Specialist will be scheduled between 16-24 hours per week within the hours of 7:00 am – 3:00 pm, Monday-Friday. Starting pay $14-16/hr. Long term, ind...
*Tired of your current job?? Are you a recent graduate looking for growth opportunities?? Tired of being in the same position since you started?? Are you looking for something more?? Are you looking to have fun in the work place??* If hired, each employee will start in entry level Customer Service as a Brand Ambassador. This position will be responsible for helping maintain one of our Telecom Camp...
*Tired of your current job?? Are you a recent graduate looking for growth opportunities?? Tired of being in the same position since you started?? Are you looking for something more?? Are you looking to have fun in the work place??* If hired, each employee will start in entry level Customer Service as a Brand Ambassador. This position will be responsible for helping maintain one of our Telecom Camp...
THE POSITION The Entry Level Customer Service Position will be responsible for helping maintain our consumer products campaign. Responsibilities will include maintaining business relationships with clients and consumers, territory management, event planning and holding outside sales presentations. For the right candidates, we will train and promote them into a team lead position where they will be...
*Tired of your current job?? Tired of being in the same position since you started?? Are you looking for something more?? Are you looking to have fun in the work place??* [To be considered for a position, please forward your resume to *****] If hired, each employee will start in the entry level sales and customer service position. This position will be responsible for helping maint...
THE POSITION The Customer Service Position will be responsible for helping maintain our consumer products campaign. Responsibilities will include maintaining business relationships with clients and consumers, territory management, event planning and holding outside sales presentations. For the right candidates, we will train and promote them into a team lead position where they will be responsible...
THE POSITION The Customer Service Position will be responsible for helping maintain our consumer products campaign. Responsibilities will include maintaining business relationships with clients and consumers, territory management, event planning and holding outside sales presentations. For the right candidates, we will train and promote them into a team lead position where they will be responsible...
CUSTOMER SERVICE REPRESENTATIVES NEEDED FOR EVENT MARKETING FIRM Are you ready to get your career started, or perhaps just ready for a career change? We are continuing to expand due to our clients huge demands. We represent major clients in the Consumer Products industry, allowing us to work with Retail GIANTS. This is not telemarketing or door to door sales. Professionalism and people skills are...

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