Customer Service Jobs in Waltham, Massachusetts

1000+ jobs

As a key member of our finance team you will be responsible for providing customer service and support to our customer base for their financial inquiries. This includes addressing client’s overdue payments, researching payment discrepancies, reviewing and processing adjustment requests, and providing feedback to clients using written and verbal communication skills. In this role you will process a...

NetBio is a dynamic and rapidly growing biotech company located in Waltham, MA. The Company is developing and commercializing Rapid, DNA Analysis™ solutions—instruments and consumables that allow DNA processing outside the laboratory for the law enforcement, military, homeland security, and clinical diagnostics markets. Based on core competencies in microfluidics, molecular biology, and engineerin...

Established, rapidly growing investment firm seeks a poised, professional, detail-oriented individual who is comfortable in a customer service role. This is a client-facing position with a wide variety of duties, including: • Portfolio Administration – work with advisors to open new client accounts and oversee asset transfer process; daily reconciliation of client security and cash positions; li...

Job Summary Join our Customer Support Team and assist MathWorks customers with all customer service related requests. Although inbound phone work is the primary focus of this position, individuals will also be expected to support customers via email and the web. Hours for this position are 11am to 8pm Responsibilities The majority of time will be spent servicing both internal and external cust...

Job Summary Join our Customer Support Team and assist MathWorks customers with all customer service related requests. Although inbound phone work is the primary focus of this position, individuals will also be expected to support customers via email and the web. Hours for this position are 11am to 8pm Responsibilities The majority of time will be spent servicing both internal and external cust...

Job Summary Would you like to join a dynamic User Experience team that is constantly solving new and challenging problems? Are you passionate about the user experience? Are you interested in being a core member of the development team collecting and documenting user requirements, facilitating and leading user interface design, advocating for the user throughout the development process, and test...

Overview: Jordan’s Furniture is a leader in the furniture retail market. We are a growing, stable company that is built on family values. Attracting and retaining great employees is one of our top priorities. Jordan’s Furniture is looking for a IMAX Guest Services Representative. Responsibilities: As a Guest Services Representative, you will welcome customers to the store and IMAX Theater. Resp...

IVG Hospitals, Inc. (IVG) has immediate full-time openings for highly-motivated, Call Center Liaisons with excellent communication and organizational skills. IVG offers 24-hour, emergency/multi-specialty, veterinary care for our four, high-volume referral hospitals. Our Call Center is located in Woburn, at the Massachusetts Veterinary Referral Hospital and processes all incoming calls for all IVG...

AAA Northeast is one of the largest and most innovative membership organizations in North America. It is a multi-business organization comprising more than 60 locations in a six-state area. We provide valuable roadside service to our 5.1 million members, as well as many specialized services such as Financial Services & Loans, Insurance, Travel, Discounts, Auto Glass, and Driver Training. AAA is a ...

Want to work for a Fortune 500 company? Do you have bookkeeping or accounting experience? Please see details below and send your resume if this is a match for you! Portfolio Administrator Processes transactions and reconciles and maintains various accounts and ledgers including accounts payable, vouchers, vendor invoices, expense reimbursements, ledgers, statements, billings and/or other account...

Company Profile: Based in the Greater Boston area, Heritage Financial Services is an independent advisory firm that has been providing personalized financial advice and experienced investment management to affluent families for more than 25 years. Heritage is a Registered Investment Advisor (RIA) with over $1 billion in assets under management. We meticulously coordinate and manage all aspects of...

Manpower has multiple openings in Norwood Massachusetts for applicants that have experience in Customer Service. We have may openings that are day shift with various first shift schedules. We are having 2 open houses for applicants as follows Friday July 24 Boston Manpower office : 93 Franklin Street Boston 1pm - 300pm Monday July 27Braintree Manpower Office 150 Grossman Drive1pm - 300pmJob De...

As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 50 y...

Boylston Staffing is looking for multiple Client Support Specialists for a firm in Waltham. Will support the Management Team with administrative projects and tasks. Will respond to accounts and co-workers e-mails, deliver reports to clients, research information on the internet and help expand and recruit new accounts. This is a temporary to hire opportunity. Must have a BA/BS with entry level c...

Under immediate supervision, the Customer Service Representative I, Resident Screening is responsible for responding to inbound customer inquiries via telephone, web and email communications. Responsibilities include guiding customers through the resident screening process; providing administrative support (e.g., resetting passwords); explaining the dispute process; processing re-evaluations; reso...

Our client is a growing social security disability advocacy group in Waltham, searching for Client Services Analysts. In this position, you'll be receiving incoming calls from clients who are typically calling to check in on the status of their case. The process can take up to two years and these individuals need a person to be able to check in with for updates. Sometimes they have questions about...

Our client, an advocacy group with a great mission, is hiring for a variety of customer service/client relations roles in their Waltham location. Candidates must have demonstrated experience working with customers in any capacity - retail, the restaurant industry, or call center customer service experience are all applicable. Candidates must be articulate, tech-savvy (especially with the Microsoft...

Position Summary SUMMARY This Technical Customer Support Engineer needs to be a self-starter and hungry to learn in a fast paced environment. You are passionate about improving customer satisfaction. We offer the opportunity to learn not only Dassault Systemes products and inner operations, but best practices throughout industry. Position Description RESPONSIBILITIES Qualify and Manage custom...

We are currently recruiting for Customer Service Representative who is bi-lingual in Spanish and English. Job Description: · Ensures the highest level of customer support for customer calls · Resolves difficult and frequently unique customer questions and complaints, through resolution and closure · Serves as liaison between customers, leadership and various departments · Ensures that appropr...

StudentUniverse is looking for a full time, SABRE proficient travel industry professional. Reporting to the Director of Operations, the Operations Specialist will support the Travel Services Sales team as well as manage several critical functional processes. Responsibilities: Qualify customer group booking leads via phone and email Research, negotiate and confirm group air bookings directly wit...