Call Center Agent Jobs in New York City, New York

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76 New York City, NY Call Center Agent jobs found on Monster.

Jobs 1 to 20 of 76
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide re...
Hyatt Hotels Jersey City, NJ
Call Center Agent JER000688 Description At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This individual is responsible for answering incoming calls to the resort and must have good typing skills, a pleasant attitude and excellent phone demeanor. The PBX Telephone Operator mus...
Project Samaritan Bronx, NY, 10451
TITLE: Call Center Agent LOCATION: Bronx Primary Care DEPARTMENT: Primary Care REPORTS TO: Vice President of Clinical Administration and Development FLSA STATUS: Non-Exempt POSITION STATUS: Full-Time SUMMARY OF POSITION: The Call Center Agent will assist in presenting the “Face/Voice” of Company’s services to our current and potential patient populations. He/she will coordinate scheduling m...
Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns. Educates clients on managed care. Assesses client's health care needs and assists clients in choosing a health plan. Maintains updated knowledge of the New York Medicaid CHOICE Project. Assists clients in enrolling/disenrolli...
AdvantageCare Physicians New York, NY, 10007
Overview: The Call Center Training and Quality Assurance Analyst proactively monitors agent telephone and transaction performance, identifies gaps in accuracy of delivery of service, recommends training needs, assists in the development training methods under the direction of the Director, assists with preparing procedure manuals and presents information using a variety of techniques, including d...
AdvantageCare Physicians New York, NY, 10007
Overview: The Call Center Training and Quality Assurance Analyst proactively monitors agent telephone and transaction performance, identifies gaps in accuracy of delivery of service, recommends training needs, assists in the development training methods under the direction of the Director, assists with preparing procedure manuals and presents information using a variety of techniques, including d...
Columbia University New York, NY, 10007
ColumbiaDoctors is one of the largest multi-specialty practices in the northeast and is affiliated with world renowned Columbia University Medical Center and NewYork-Presbyterian Hospital. ColumbiaDoctors is currently looking for a Call Center QA Analyst for ColumbiaDoctors Call Center located in Fort Lee, New Jersey. Reporting to the ColumbiaDoctors Call Center Manager, the candidate will facili...
Blue Cross and Blue Shield Association Newark, NJ, 07101
Job Summary: Primary responsibilities include working with Service Division contact centers to evaluate all aspects of forecasting, staffing and capacity planning. Define short and long term call volume and staffing projections based on historical trends and future business and call routing strategy. Provide contact center leadership with quantitative reports and analysis of trends and provide rec...
City of New York, NY New York City, NY, 10008
Job Description The Call Center Trainer will: • Design and improve processes for the creation, collection, storage, use, and sharing of content, including templates and training materials. • Develop new hire training for Infoline agents. • Work closely with the Quality Assurance Specialist and call center management to develop, facilitate, and deliver the Infoline training program. • Own an...
AdvantageCare Physicians New York, NY, 10007
Overview: The Call Center Director will be responsible for successful delivery of patient service in the ACP call center. The Call Center Director will work with the VP of Call Center to define policies and procedures for the call center to execute and deliver a differentiated patient experience. Ensures that calls are handled promptly, meets required quality assurance and customer service guidel...
iQor US, Inc New York, NY
Overview: We are currently seeking Recovery Agents for our New York Center of Excellence. Responsibilities: Contact companies and/ or policyholders by telephone regarding all types of insurance related collection items, Workers Compensation delinquent balances Educate policyholders on the reason for collections Negotiate reasonable payment options Secure payment and/or gather documentation t...
Contact companies and/ or policyholders by telephone regarding all types of insurance related collection items, Workers Compensation delinquent balances Educate policyholders on the reason for collections Negotiate reasonable payment options Secure payment and/or gather documentation to resolve the outstanding balance Manage an assigned portfolio within the office requirements, and within the ...
Ski School Sales Agent - Winter / Seasonal - Breckenridge, CO Experience of a Lifetime. More than just our mission, these words describe our unique and iconic resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work at Vail Resorts is an opportunity to br...
Shore Thing Marketing, Inc. is looking to fill ENTRY-LEVEL sales and marketing positions. Our firm provides client acquisition and retention for Fortune 500 clients. This job entails face to face sales and customer service to new and existing business customers. We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant person...
Shore Thing Marketing, Inc. is looking to fill ENTRY-LEVEL sales and marketing positions. Our firm provides client acquisition and retention for Fortune 500 clients. This job entails face to face sales and customer service to new and existing business customers. We pride ourselves on our competitive, but extremely friendly and family oriented work environment. Our culture promotes constant person...
We know that individuals with restaurant / retail backgrounds know what it means to work hard and communicate effectively without losing their upbeat attitudes. Please submit your resume by clicking the APPLY NOW Shore Thing Marketing, Inc. is currently hiring entry level individuals with a customer service, restaurant and retail backgrounds for the Account Executive position. We have found that...
Fareportal Inc. New York, NY, 10007
People are what drive Fareportal. We are one of the fastest growing ecommerce companies in the world; our apps have been downloaded by 2+ million customers and our mobile websites get over 100,000 visitors per day. We are seeking energetic, passionate and enthusiastic Multi-Lingual (English and Spanish or French) Call Center/Travel Agents to join our expanding Call Center team. You will be respon...
Fareportal Inc. New York, NY, 10007
CheapOair is comprised of dedicated travel professionals, each with over 25 years in consumer travel and tourism. Together, they shape the vision of CheapOair, to provide a wide selection of travel products and services for today’s web savvy traveler. We are seeking energetic, passionate and enthusiastic Queue Agent to join our expanding Call Center team in New York City. As a part of our Queue t...
Fareportal Inc. New York, NY, 10007
Fareportal is one of the fastest growing E-Commerce Technology Companies in the Travel Industry. Based in New York City, with multiple international offices, we power some of the world’s top travel websites which attract close to a million users every day. We are constantly pushing the envelope for our consumers by providing a cutting edge and seamless user experience. At Fareportal, employees are...
As a team member, provides support to attorneys, patent agents and paralegals as needed. Provide high level of client services to assist in administering domestic and foreign patent prosecution dockets; reporting communication to clients; e-filing, familiarity with office action rules and classification and counting of claims document processing; making travel arrangements and preparing travel iti...

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Customer Service Career Tools

Call Center Agent

Salaries

$18,720.00 - $38,563.00
Typical Salary for Call Center Agent in New York City
(230 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.2%
High School
27.5%
Bachelor's
18.8%
Associates
14.8%
Certification
3.4%
Vocational
2.7%
Master's
2%
(149 Respondents)
Source: Monster.com Careerbenchmarking Tool

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