Call Center Coordinator Jobs in San Antonio, Texas

82 jobs

New hire clases starting soon! Are you looking for a Full time or even Part-time? Carenet is hiring for our Northwest side location in San Antonio Texas! Our Care Coordinators are responsible for managing a high volume of service requests from providers and members. As a Care Coordinator your customer service skills are essential to providing the highest level of support to our callers. As a...

The Recruitment Call Center Supervisor will train and manage the team of Recruitment Specialists to achieve high-quality subject phone screening of research subjects and will work to maintain production and recruitment goals. This will be accomplished by establishing production goals, managing recruiter workloads and schedules, administering incentive programs, and tracking and reporting departmen...

The Call Center WFM Scheduler creates, optimizes, and maintains employee schedules. Acts as a liaison amongst all department managers and supervisors to manage, monitor, and coordinate staffing, training, overage/shortage, changes of breaks/lunches, overtime and time off needs. Is proactive in determining long and short term staffing needs and the allocation of those resources to achieve business ...

Position Description: CGI Federal is looking for a Project Coordinator to support the Training, Documentation and Outreach (TDO) functions of the Operations Department of the Healthcare Compliance Program Business Unit for the Commercial Repayment Center. This position reports to the Manager of TDO and will interact with all levels of Operations management and staff. Key Responsibilities: Train...

The Center Resource Coordinator is responsible for monitoring service levels, average speed of answer and staffing levels for all lines of business with the call center to ensure a positive customer experience. This position also coordinates scheduling of employee vacation and personal days, meetings, coaching and other “off phone” activities in accordance with staffing and service levels, and wor...

The Center Resource Coordinator is responsible for monitoring service levels, average speed of answer and staffing levels for all lines of business with the call center to ensure a positive customer experience. This position also coordinates scheduling of employee vacation and personal days, meetings, coaching and other “off phone” activities in accordance with staffing and service levels, and wor...

This position is based in Hondo, TX POSITION PURPOSE: Responsible for the timely and accurate completion of the MDS process from admission to discharge. Coordinate information systems operations and education for the clinical department. ESSENTIAL FUNCTIONS OF POSITION: · Works in collaboration with facility team to assess the needs of the resident · Assists with coordination and management o...

Job Description POSITION SUMMARY Under general supervision, analyzes call center trends, including call volumes, call patterns, staff productivity and resource allocation. Ensures customer service needs are met by coordinating and adjusting call volumes in a timely manner. Prior knowledge of workforce management procedures and call management systems (CMS/WFM) is preferred. Fundamental Componen...

POSITION OBJECTIVE This position manages the daily activities of Associates that comprise their team. This Coordinator is responsible for creating a productive work environment and for the performance measures/outcomes for their respective teams which include associate development and retention. Also accountable for budget and revenues specific to their span of control. PRIMARY RESPONSIBILITIES ...

POSITION OBJECTIVE This position manages the daily activities of Associates that comprise their team. This Coordinator is responsible for creating a productive work environment and for the performance measures/outcomes for their respective teams which include associate development and retention. Also accountable for budget and revenues specific to their span of control. PRIMARY RESPONSIBILITIES ...

POSITION OBJECTIVE This position manages the daily activities of Associates that comprise their team. This Coordinator is responsible for creating a productive work environment and for the performance measures/outcomes for their respective teams which include associate development and retention. Also accountable for budget and revenues specific to their span of control. PRIMARY RESPONSIBILITIES ...

POSITION OBJECTIVE This position manages the daily activities of Associates that comprise their team. This Coordinator is responsible for creating a productive work environment and for the performance measures/outcomes for their respective teams which include associate development and retention. Also accountable for budget and revenues specific to their span of control. PRIMARY RESPONSIBILITIESD...

DESCRIPTION: The Hospital Sales Specialist will have primary focus on key Brand academic centers, affiliated institutions and some large community hospitals. MAJOR RESPONSIBILITIES: Responsible for developing /positioning AstraZeneca as a leader through development of long term relationships with key Interventional Cardiologists and with key accounts as appropriate Develop superior product and...

Bilingual Guidance Center Greeter/VSP (Work Schedule: Every other weekend from 10 am to 4 pm) - San Antonio, TX Requisition ID 130370 Business Overview Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the stren...

RESPONSIBILITIES: • Creates schedules for new associates and holidays by looking at the needs of the business and making schedules based on gaps, volunteer schedules, etc. • Determines and Enters pre-VTO and extra hours goals into Exception Webtool. • Makes scheduling change recommendations to business leaders. • Analyzes service levels and missed intervals to determine which half-hours were missi...

Position is responsible for coordinating with management, suppliers, shared business service teams, and internal business centers to ensure records for supplier cost and OpCo sell are successfully implemented and accurately maintained across multiple systems. Maintain accurate and current supplier cost and OpCo sell price for multiple types of cost records for all items billed through Sysco Merch...

SCHEDULE: Full Time M-F Day Shift PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Acts as the facility receptionist while answering incoming referral calls and completing admissions for patients. Responsible for ensuring required demographic...

SCHEDULE: Full Time M-F Day Shift PURPOSE AND SCOPE: Supports FMCNAâ??s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Acts as the facility receptionist while answering incoming referral calls and completing admissions for patients. Responsible for ensuring required demograph...

SCHEDULE: Per Diem M-F Day Shift as needed PURPOSE AND SCOPE: Supports FMCNAâ??s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Acts as the facility receptionist while answering incoming referral calls and completing admissions for patients. Responsible for ensuring required ...

SCHEDULE: Per Diem M-F Day Shift as needed PURPOSE AND SCOPE: Supports FMCNA’s mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. Acts as the facility receptionist while answering incoming referral calls and completing admissions for patients. Responsible for ensuring required de...