Call Center Customer Service Supervisor Jobs

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544 Call Center Customer Service Supervisor jobs found on Monster.

Jobs 1 to 20 of 544
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Physicians Plus Insurance Corporation currently has a full-time Call Center Supervisor position available within our Member & Provider Services Department. This supervisory position is responsible for providing daily work direction to the front line call center staff. This includes monitoring daily call traffic and productivity to ensure optimal service response times and department goals are met...
Summary of Position Respond to incoming calls by taking orders and handling product and inventory inquiries. Help promote a positive image and drive exceptional customer service. Increase sales per order by offering up-sells and cross-sells to each customer. Essential Responsibilities Handle and respond to incoming calls from customers. Assist customers with routine product or inventory questions...
The Medical Service Bureau provides call center services to the medical community. We have been in business for over 50 years and are dedicated to providing reliable, responsible, quality service to doctors that exceed any commercial alternative! We are seeking a Site Supervisor to oversee a team of remote staff and handle daily operations at our inbound call center located in El Paso, Texas. This...
1. Provides feedback and education to staff to improve performance. 2. Supervises day-to- day processing of enrollment applications. 4. Ensures that enrollment forms are processed efficiently and accurately and identifies and recommends areas for improvement to the Call Center Manager. 5. Ensures staff maintains updated knowledge of the project and updated knowledge of enrollment rules. 6. Oversee...
Fix Auto USA, a leader in the Auto Collision Repair industry, is actively seeking to hire quality individuals to be a Call Center Supervisor in the San Diego area. At Fix Auto USA, we offer more than just a job, rather a rewarding and fulfilling opportunity to build a career with the leading and growing organization in the Auto Collision Repair Industry. At Fix Auto, we provide a platform which en...
Our client has a need for a 2nd Shift Operations Supervisor * Must be available to work 2nd Shift 1 PM to Midnight * As an Operations Supervisor, you will be responsible for the following: Motivate and manage a staff of customer service representatives within an inbound call center environment. Monitor, coach and develop employees for optimal performance. Responsible for employee records to includ...
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FOR...
Our Client in Norwood, MA is seeking a Contract Call Center Team Leader to support and manage a group of Call Center Representatives, who have been hired on a temporary basis to support the increased call volume due to the annual Open Enrollment period. Must be proficient in their ability to communicate with impact, apply critical thinking and possess leadership skills. Team Leaders will act as a...
Description: Call Center Nurse, RN Supervisor OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling. By providing 58 million Americans with information, tools and solutions, we ar...
We are currently seeking a Contact Center Supervisor for our Columbus Center of Excellence. Job Duties: Directly supervises a team call center agents Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Appropriately address human resources issues, such as attendance and interpersonal conflicts in the workplace; cons...
State Collection Service, Inc. is a fast-growing, nationally recognized company focused on providing quality self-pay patient account follow up, patient billing, and customer service to our clients. Headquartered in Madison, SCSI has an unparalleled reputation for service, integrity, professionalism, and results. Whether you are looking for that first step in developing a professional career or se...
Position Description: At Infinity Auto Insurance, we continue to expand our Tucson location! We’re looking for smart, talented and bilingual individuals to help grow and supervise our Customer Service organization. As a Supervisor, you will be responsible for motivating, supervising and supporting a team of customer service professionals to ensure performance goals and objectives are met and mai...
Our client, a leading provider in Healthcare Communications has an immediate opening for their team due to growth! They are actively seeking an individual to come in and help the Call Center Managers with the daily operations. This is a contract assignment to start; approximately 2-3 months long in duration. This is a full time opportunity and hours are10am-6:30pm Monday-Friday. Compensation is ne...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between custome...
Responsibilities This position is for a supervisor in the Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Network Technician and Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP...
We are currently seeking a Bilingual (English/Spanish) Contact Center Supervisor for our Charlotte Center of Excellence. Responsibilities: · Directly supervises a team of call center agents · Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management · Manages service levels based on client contract agreements · Participat...
Call Center Supervisor At Anomaly Squared we are constantly preparing for our ever expanding future. We’ve done this by finding creative ways to market and sell our clients’ products that produce consistent conversion rates and a better return on their investment. We utilize an in house call center to facilitate both inbound and outbound inquiries, with a staff comprised of talented experts from a...
Position Description: The selected candidate will work under the supervision of the ESP Sales Manager and will oversee and manage duties associated with policies and procedures, reporting and other administrative duties associated with the operations of the sales and customer service teams. Job Duties: Call Center Procedures: Develop and implement team best practices and standards to increase prod...
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