Call Center Floor Manager Jobs in Arizona
10 Arizona Call Center Floor Manager jobs found on Monster.
Description: Position Description:Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SMThe Customer Service Business Manager is responsible for providing expertise and customer service s...
This position is located in our AZ, Phoenix facility *1 position can be filled in Lawrence, KS, Phoenix, AZ, Riverview, FL, London, KY, Corbin, KY, Coralville, IA or Chester, VA* GENERAL SUMMARY: The CCO Quality Program Manager will be responsible for managing the CCO Quality Specialist teams located at multiple sites supporting such channels as phone, chat, email, and written correspondence. They...
This position is located in our AZ, Phoenix facility Must be located in a contact center facility. Position can be filled in Lawrence, KS, Phoenix, AZ, Riverview, FL, London, KY, Coralville, IA, Chester, VA or Sandy, UT. GENERAL SUMMARY: The CCO Deputy Quality Assurance Program Manager (DPM) will provide day to day direction to Quality Leads to ensure work is performed in accordance with establish...
APAC Customer Services, Inc., an EGS Company, is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 the company employs a diverse global workforce in several customer...
This position is located in our AZ, Phoenix facility *Total number of postions = 1. Position can be filled in Lawrence, KS, Phoenix, AZ, Riverview, FL, London, KY, Corbin, KY, Coralville, IA, Chester, VA or Sandy, UT* GENERAL SUMMARY: The CCO Quality Business Lead will function as a virtual Quality Lead providing support to Quality Specialists when an assigned Lead is unavailable. Responsibilities...
Description: Inbound Sales Supervisor Location: Phoenix, AZ Summary: Manage the day to day operations of the inbound sales services group consisting of 8-12 sales agents. * Coach agents on sales technique to increase close rates and overall sales performance * Document and follow- up on coaching sessions * Train and develop * Track and support daily, monthly team goals * Responsible for enforcing/...
This position is located in our AZ, Phoenix facility * Total of 1 position. Position can be filled in Lawrence, KS, Phoenix, AZ, Tampa, FL, Corbin, KY, London, KY, Coralville, IA, Chester, VA or Sandy, UT* GENERAL SUMMARY: The CCO Quality Alignment Lead will provide day-to-day direction to Alignment Specialists to ensure work is performed in accordance with established guidelines. The alignment te...
This position is located in our AZ, Phoenix facility *Total of 4 positions. Position(s) can be filled at any of the following sites: Lawrence, KS, Phoenix, AZ, Tampa, FL, London, KY, Corbin, KY, Coralville, IA, Chester, VA and Sandy, UT. GENERAL SUMMARY: The CCO Quality Alignment Specialist (QAS) will complete Audit the Auditor (ATA) monitors for quality specialists at various sites and coordinate...
This position is located in our AZ, Phoenix facility GENERAL SUMMARY: The Training Delivery Trainer is responsible for the training and up-training of Contact Center staff this includes various lines of business and enhanced job trainings. The Trainer will report to the Site Training Lead. This role will provide support to the contract, with the goal of meeting program objectives and customer serv...
This position is located in our AZ, Phoenix facility GENERAL SUMMARY: The Supervisor will provide supervision and leadership to a team of customer service representatives (CSRs) and through the various communication channels within Operations (telephone, e mail, written correspondence, and web-chat) meet GDIT and contract goals/objectives as required. The Supervisor will report to the customer ser...
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Customer Service Career Tools
Call Center Coordinator
Salaries
$22,880.00 - $75,000.00
Typical Salary for Call Center Coordinator in Arizona
(54 Respondents)
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
43.2%
Bachelor's
35.1%
Associates
13.5%
High School
8.1%
(37 Respondents)
Source: Monster.com Careerbenchmarking Tool
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