Call Center Floor Manager Jobs

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83 Call Center Floor Manager jobs found on Monster.

Jobs 1 to 20 of 83
ABOUT US FIRST CALL RESOLUTION is a cutting-edge company, disrupting the face of the outsourcing industry as we know it. We operate five call centers throughout Southern Oregon, with more sites on the drawing board. Our colleagues provide customer service support for some of the most interesting companies in the world. We are an extension of our clients’’ business and do work for over 50 nationall...
CALL CENTER MANAGER San Antonio Shoemakers During the last 38 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality comfort footwear. SAS is seeking an experienced manager to lead the Call Center department (CASA). The CASA Manager will ensure that the call center is appropriately staffed and operationally p...
We are seeking a Sales Manager to join our busy Pinellas Park Call Center team. The Sales Manager is responsible for providing leadership, support and direction to customer care sales groups and contributing to the company’s success by meeting business objectives, improving the performance of the operation and ensuring employee satisfaction. In this role, you will act as the primary in-house exper...
Call Center Supervisor will be responsible for leading a team of representatives receiving inbound customer service calls for a major Health Plan in Pennsylvania. The Call Center Supervisor will provide guidance, education, and leadership to the team and will be responsible for communicating processes and results to senior management, clients, and staff. Responsibilities: · Direct floor monitoring...
Company Confidential Owings Mills, MD, 21117
FINANCIAL SERVICE REPRESENTATIVE PART TIME JUNIOR ASSOCIATION POSITION (Mon-Fri 8am-2pm) FULL TIME SENIOR ASSOCIATE POSITION (Mon, Tue, Thur, Fri, Sat - 40hrs/wk) Job Summary: Screen applicants via phone that have applied for a short term loan. The screening process entails verifying employment and banking information for prospects. This position reports directly to the Sales Manager. Responsibili...
ESSENTIAL FUNCTIONS: 100% - Learn the process at key stroke level, get up skilled and certified as trainer – Client site - Design and create training modules, facilitate process trainings sessions or the ramp up batches – Classroom facilitation and floor support – Ramp up and ongoing basis - Track and maintain the data records for all the trainings- Dash board report outs - Manage the SOP’s – Vers...
Job Description: Managing all payroll functions for the call center floor. Assist with attendance scheduling, call flow, reporting and analysis. Workforce Analyst Job Duties: · Accurately update and distribute daily and monthly reports. · Processes payroll for all Call Center Agents. · Must be a highly motivated, proactive individual able to multi-task in a fast pace environment. · Assist with Ana...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between custome...
Call Center Supervisor At Anomaly Squared we are constantly preparing for our ever expanding future. We’ve done this by finding creative ways to market and sell our clients’ products that produce consistent conversion rates and a better return on their investment. We utilize an in house call center to facilitate both inbound and outbound inquiries, with a staff comprised of talented experts from a...
The Registration and Scheduling Operations Manager is responsible for managing the day-to-day operation of the contact center, Supervisory team and Customer Service Representatives, with an emphasis on client, candidate and employee satisfaction. The Operations Manager is accountable for the service delivery, financial performance, and operational execution of contact center services for the Ameri...
ViaWest, Inc., a super-regional provider of colocation and managed hosting solutions, has an opportunity for experienced Data Center Facilities Manager to support our Denver data centers. This position is responsible for oversight and daily management of the facility infrastructure (HVAC, Electrical and Mechanical), including customer interaction, hands-on facilities maintenance, management of con...
ViaWest, Inc., a super-regional provider of co-location and managed hosting solutions, has a unique opportunity for an experienced professional to join our team in data in Las Vegas. We are a rapidly growing organization and we embrace change as a way of life. Our innovative solutions and exceptional customer service to clients has set us apart from our competition. Responsibilities in this positi...
Exciting new career opportunity for a Manager of IS Operations with ITIL Certification, ITSM experience, and good management experience running an Operations Center. If you have good experience managing a 24x7 support organization (NOC) including staffing, service level management and Level 1 support for all facets of IT in a substantially large environment, and are seeking an opportunity to work...
Meet and exceed customer experience and sales objectives for store. Supervise the overall daily operation of a store including hiring, development, discipline, and scheduling of employees to ensure an extraordinary customer experience, cost efficiency, and quality store operations. Maintain inventories at adequate levels, promote sales, and maintain the appearance of the store. Complete accounting...
Akorbi, a global provider of staffing and language services is seeking a Senior Oracle Developer for one of its clients in Lewisville, TX. This opportunity is fulltime. Please note: This client will only considered candidates authorized to work in the United States without Visa sponsorship. (US Citizen, Green Card, EAD, TN, Etc) Position Function: The Programmer Analyst will work as a member of my...
Tracking Code 20133381 Job Description Production Associates are responsible for building our roof and floor trusses as well as our wall panel assemblies. Associates are trained in production, quality control, logistics and safety. Associates are encouraged to move up quickly to positions of more responsibility such as Crew Leader, Head Sawyer, Supervisor, Production Manager and more. This positio...
Reporting to the General Manager of Contact Centers, the Operations Director will have operational responsibility for a 650 seat Contact Center that provides multi-channel contact center solutions to leading companies. The Operations Director is responsible for managing Operations Managers, achieving contractual account performance metrics by partnering with account teams and working with supporti...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment “at will” relationship. FTD reserves its right to amend the job descripti...

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Customer Service Career Tools

Call Center Coordinator

Salaries

$22,880.00 - $75,000.00
Typical Salary for Call Center Coordinator
(56 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
43.2%
Bachelor's
35.1%
Associates
13.5%
High School
8.1%
(37 Respondents)
Source: Monster.com Careerbenchmarking Tool

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