Call Center Management Jobs in Irving, Texas

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160 Irving, TX Call Center Management jobs found on Monster.

Jobs 1 to 20 of 160
American Family Movers and The Apartment Movers are one of the nation's largest privately owned moving companies and have been in business for more than three decades and have performed over a million moves. The Call Center Manager position will direct and participate in selling and directing the provision of our consumer services to inbound callers and internet leads. The Call Center Manager will...
Provide coaching and development to team members to ensure continual education and enrichment. Foster an understanding of immediate service issues to maintain total member satisfaction. Communicate with team members through individual and group meetings, encouraging employees to support culture and values, embrace changes, as well as to encourage discussion on current policies, procedures, objecti...
Provide coaching and development to team members to ensure continual education and enrichment. Foster an understanding of immediate service issues to maintain total member satisfaction. Communicate with team members through individual and group meetings, encouraging employees to support culture and values, embrace changes, as well as to encourage discussion on current policies, procedures, objecti...
The Collector is part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. KEY RESPONSIBILITIES Make outbound phone calls to set up effective and immediate payment arrangements that resolve the...
The Collector is part of an enthusiastic and motivated team of collections professionals that helps us service and retain customers. Using our customer-service oriented approach, you will be working with our Cash Store customers who are past-due on their short-term consumer loans. KEY RESPONSIBILITIES Make outbound phone calls to set up effective and immediate payment arrangements that resolve the...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
The SSC Sales Manager is responsible for North America's performance of Office and Virtual Office sales from the call center. They will directly lead, coach, and develop three Supervisors, proactively develop sales strategies, and make high level decisions that positively effect sales and morale. They will also be responsible for and indirectly manage up to thirty sales professionals. The Sales Ma...
Call Center Control Desk Analyst - $55K - $75k DOE Position Summary This is a great opportunity with Insphere Insurance a division of HealthMarkets located in North Richland Hills. Please email your resume immediately as we are interviewing now! The Control Desk Analyst monitors real time call volume of inbound call traffic by forecasting call volume, creating staff schedules and monitoring the re...
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
ZTE (USA), Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified cand...
POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results, and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of predefined standards to identify call center performance while identifying trends,...
Future Payment Technologies is currently seeking an Inside Sales Manager. · Our desired candidates are sales professionals that have prior experience and a proven track record in Business to Business sales along with a strong telephone sales background. · The ideal candidate has experience leading sales teams of up to 20 outside sale representatives. We are NOT looking for face to face outside sal...
Discover a job that isn't boring! Receive a competitive salary, paid time off, and other benefits in an Inbound Customer Service role at Southwestern Controls. Collaborate with a strong group of friendly Customer Service Representatives. Join our stable, growing company backed by a diverse customer base. Success in this position leads to increasing earnings and career opportunities. Join our team...
Do you love helping people? Are you enthusiastic about “the customer experience”? If this is you and you like talking on the phone then boy do we have the job for you! Who is SML? We are a moving services company that helps the masses find the best, most cost effective way to move their items from one location to another. We pride ourselves on providing the very best customer experience and except...
Are you ready to work for a fun, fast-paced, energetic and growing company? If so, this may be an opportunity for you. Founded in 2007, SML is a licensed, insured and bonded full-service moving and moving services company operating out of Hurst, TX. SML is looking for an energetic, attentive, team player who is looking for an opportunity to fulfill his/her career objectives. This entry level posit...
Sales Representative – Inbound Multi-Media Contact Center We bring the business to you!!! We generate $20,000,000 in commission opportunities annually from inbound calls, fax, mail and rapidly growing internet leads. 40% are repeat customers and 35% are referrals. Your job in this role is to receive, work and CLOSE those leads!!! We welcome, reward and promote into management employees that desire...
This opportunity is a leading provider of mission-critical design build solutions. This firm provides a complete lifecycle of solutions that are custom-fit to the requirements of their client's mission-critical facilities. They design build mission-critical facilities for data center facilities nationwide. Data Center MEP Superintendent – Dallas Responsible for field activities associated with the...
CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Apply Contact Center Solutions Architect dallas, TX; Fort Worth, TX Full-Time $120,000 - $150,000 Apply Apply Contact Center Solutions Architect dallas, TX; Fort Worth, TX Full-Time $120,000 - $150,000 Apply Job Details Established Technology Solutions Provider & Leading VAR Partnered with Cisco, EMC, VMWare, NetAp...
Company Confidential Dallas, TX, 75244
Requirements: Bachelor's degree preferred Minimum of 7 years of experience in a call center setting managing a team of 30-40 people. Experience in supporting multi-site, multi-state agents including work from home. Healthcare background preferred. Outstanding customer service experience. Strong technical skills, familiarity with call center phone systems: Voice4Net, Salesforce and EIVR. Essential...
ViaWest, Inc., a super-regional provider of colocation and managed hosting solutions, has an opportunity for two experienced Engineers to support our new data center in Richardson. Positions are responsible for participating in the construction, engineering and maintenance of mission critical data center facilities. We are a rapidly growing organization and we embrace change as a way of life. Our...
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Customer Service Career Tools

Manager

Salaries

$33,044.00 - $132,000.00
Typical Salary for Manager in Irving
(30 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.3%
Bachelor's
24.2%
Master's
21.2%
High School
18.2%
Vocational
3%
Associates
3%
(33 Respondents)
Source: Monster.com Careerbenchmarking Tool

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