Call Center Management Jobs in Irving, Texas

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746 Irving, TX Call Center Management jobs found on Monster.

Jobs 1 to 20 of 746
RESPONSIBILITIES: If you want to work in a fun environment with a flexible schedule, this job is for you. Please bring your call center/customer service experience to work for this client located in Dallas, TX. Job Scope: This role will assist Customers with all cargo inquiries received through the call center. Support the objectives of Cargo Management, Ground Operations, and the mission of th...
At CSC Serviceworks Family of Companies, we have one simple goal – to create customers for life! We understand that you are the key to achieving our goal. You are encouraged to challenge yourself, share your expertise, and grow both professionally and personally. You will be part of improving every customer interaction by providing the “CSC Experience” to make sure everyone has a great experience....
Jefferson Dental Clinics Dallas, TX, 75201
JDC Healthcare Management, LLC is a high growth, private-equity owned business, providing management services for Jefferson Dental Clinics (“JDC”). JDC is a premier dental company, serving patients throughout Texas for more than 45 years. With 44 current locations in DFW and Houston, we continue to grow our business: adding new clinics, products, services, and technology to ensure our place as a l...
SALARY WILL BE BASED UPON EXPERIENCE AND SKILL SET BUT WILL BE SIGNIFICANTLY HIGHER THAN INDUSTRY AVERAGES. WHY? BECAUSE WE DON'T HIRE AVERAGE PEOPLE - Demonstrated leadership capabilities. - Strong presentation skills. - Familiarity with call center technology, preferably Salesforce.com Based technology including VRU, screen POPS, and GUIs. - Working knowledge of and expertise with customer i...
Energy Future Holdings IRVING, TX
Energy Future Holdings Corp. is a Dallas-based, privately held energy company with a portfolio of competitive and regulated energy companies. TXU Energy, Luminant and Oncor, EFH's primary businesses, serve the high-growth Texas electricity market, which is one of world's largest and among the nation's most successful competitive markets. These businesses serve the high-growth Texas electricity mar...
Northrop Grumman Irving, TX
Description JOB SUMMARY: The Onboarding Manager II, Service Center Operations position is responsible for the day-to-day customer service operations of the Onboarding New Hire and Career Initiated Transfer teams. The Onboarding Manager is responsible for supervising the Onboarding process as it pertains to external hires and internal Northrop Grumman employees transferring to new positions withi...
Licensed Behavioral Clinician – Call Center The company based in Irving, TX, is a national provider of comprehensive Employee Assistance, Wellness and Condition Care Management programs. Our forward-thinking and leading-edge approach delivers best-in-class EAP, Behavioral Health and Wellness services to over 2 million people. With our Center of Excellence, the company drives industry standards in...
Energy Future Holdings Irving, TX, 75061
Energy Future Holdings Corp. is a Dallas-based, privately held energy company with a portfolio of competitive and regulated energy companies. TXU Energy, Luminant and Oncor, EFH's primary businesses, serve the high-growth Texas electricity market, which is one of world's largest and among the nation's most successful competitive markets. These businesses serve the high-growth Texas electricity mar...
Northrop Grumman Irving, TX, 75061
CSG Incident Management / ITSC Manager The manager of CSG Incident Management and IT Service Center reports to the Director Customer Service Group and p rovide s leadership to a team of 35 -50 service center staff handling Tier 1 calls (ITSC) and complex incidents / inquiries or escalations unable to be resolved by Tier 1 (Incident Management). The position is responsible for managing the effect...
AAA of Southern California Irving, TX, 75061
This position is responsible for staff, operations, financial, cost and project management of the working group, as well as the development of office business plans and strategies designed to meet the needs of members, insured's and the call center. This position ensures courteous, efficient service is provided to members consistent with the objectives, goals and policies of the Automobile Club at...
CEC Entertainment Irving, TX, 75062
ESSENTIAL FUNCTIONS: 1. Performs all duties and responsibilities in support of field services and operations. Supports the Corporate Objectives including: “If you are not serving the Guest, serve someone who is.” 2. Provide professional phone support to the Guest through prompt, friendly, courteous service. Provide general information to the Guest about Chuck E. Cheese’s. 3. Accurately book all...
CVS Caremark Irving, TX, 75039
The Operations Technology group is responsible for leading all technology based initiatives for PBM Operations. This organization drives change through its main responsibility acting as a liaison between the business and IT. Business requirements definition, technical and process design, user testing, implementations, and project management are focus areas for the organization, but involvement in ...
SUMMARY: Responsible for the coaching and development of team members by providing leadership, guidance and supervision to the contact center team. This position has various responsibilities relating to the monitoring and reporting on the productivity and efficiency of the individuals in the team and the team as a whole. The incumbent will utilize all technology available to facilitate monitoring,...
Baylor Health Care System DALLAS, TX
Description Administrative Manager, Call Center and Referral Coordination Responsible for supervising the operations of the HTPN call center, referral coordination, and patient portal. Manager will establish and maintain service level objectives and provide feedback to middle and upper management concerning customer service and satisfaction with call center and patient portal services. Job Func...
Intrepid USA Health Care Services Dallas, TX, 75201
Purpose: Primarily responsible for supervision of Call Center Specialists who will be providing effective customer service/patient relations by utilizing excellent, in-depth knowledge of IntrepidUSA’s programs and/or offerings as well as liaison with appropriate staff and team members to generate and qualify leads regarding discharged patients. Essential Functions: Supervises and coordinates act...
AmTrust Financial Services, Inc. Bedford, TX, 76021
About the Organization AmTrust Financial Services, Inc., (Nasdaq: AFSI) headquartered in New York City, is a multinational insurance holding company, which, through its insurance carriers, offers specialty property and casualty insurance products, including workers compensation, commercial automobile and general liability; extended service and warranty coverage. For more information about AmTrust...
US-TX-Dallas EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our pe...
Aspect Software Dallas, TX, 75201
Overview: Aspect makes it easy for you to engage with your customers. We help companies deliver remarkable customer experiences across every conversation and every channel – voice, email, text, social, web — through a single, elegant software platform. Whether delivered on premise, hosted, or in the cloud, this platform brings all the conversations together in one place, ensuring a consistent omn...
Jefferson Dental Clinics Dallas, TX, 75201
Jefferson Dental Clinics is now hiring Bilingual Outbound Call Schedulers. Established in 1967, Jefferson Dental Clinics (JDC) is the Texas- based premier provider of dental services. JDC operates dental centers throughout the Dallas/Fort Worth and Houston offering a full range of General and Orthodontic Dental services. With 41 clinics and growing JDC is expanding rapidly. Each of our large, mod...
Jefferson Dental Clinics Dallas, TX, 75201
Jefferson Dental Clinics is now hiring Bilingual Outbound Call Schedulers. Established in 1967, Jefferson Dental Clinics (JDC) is the Texas- based premier provider of dental services. JDC operates dental centers throughout the Dallas/Fort Worth and Houston offering a full range of General and Orthodontic Dental services. With 41 clinics and growing JDC is expanding rapidly. Each of our large, mod...

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Customer Service Career Tools

Manager

Salaries

$33,044.00 - $132,000.00
Typical Salary for Manager in Irving
(30 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
30.3%
Bachelor's
24.2%
Master's
21.2%
High School
18.2%
Vocational
3%
Associates
3%
(33 Respondents)
Source: Monster.com Careerbenchmarking Tool

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