Call Center Management Jobs in Irving, Texas

676 jobs

American Family Movers and The Apartment Movers are one of the nation's largest privately owned moving companies and have been in business for more than three decades and have performed over a million moves. The Call Center Manager position will direct and participate in selling and directing the provision of our consumer services to inbound callers and internet leads. The Call Center Manager wil...

Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned ...

Support roles are critical to the success of every function at Verizon. Enjoy the challenge of bringing organization and efficiency to a variety of global, cross-functional projects. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned sale. Responsible for monitoring and analyzin...

The Director of Operations will execute strategies to manage mortgage/loan servicing call center operations on behalf of a Fortune 50 financial services leader. This position is responsible for directly managing Operations Managers, Team Supervisors, and Agents. The Director must have a strong working knowledge of call center operations such as workforce management (WFM), IT, training, compliance ...

Job Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Duties: * Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating state-of-the-art technologies; defining user requirements; establis...

Imagine going to work every day knowing that you’re helping to change someone’s life for the better. How would that make you feel? If you answered… amazing, then a career at Medifast might be a perfect fit for you! We’re looking for talented, driven individuals who are looking to pursue a rewarding career in the health and wellness industry. If you’re passionate about helping people, changing liv...

The Call Center Agent is part of an enthusiastic and motivated team of call center professionals that helps us acquire new customers. Utilizing our outbound telephone dialer system, you will be contacting potential Cash Store customers who have completed our online loan application. KEY RESPONSIBILITIES Answer questions about our loan process Provide information (such as our store locations, de...

Sr. Call Center Network Engineer Location: Dallas TX 12+ months Scope of Work · VoIP Engineering evaluates the existing network architecture, evaluates new technologies (in an effort with other organizations) revolving around VoIP solutions respective to Corp Telecom and Call Centers, institutes standard configurations/processes, and acts as tier 2 & 3 support to the NOC and Call Centers organ...

We are seeking a professional to fill the role of Technical Support/Call Center Specialist for phone and sales support of survey and machine control systems with a special emphasis on Topcon's SiteLink systems. The ideal candidate will have previous experience in the construction and survey industry using positioning technology and software. You should have a sound understanding of our clients’ bu...

Position Description: Are you a leader? Do you have an interest in managing one day? Do you have experience building and maintaining relationships with existing clientele or have experience in a consultative customer service environment? Do you want to work with clients but would rather not work in a call center or sales role? Are you looking for a team-oriented, fast-paced environment that would...

Description The Solution Center Generalist is responsible for providing Tier 1 support to coworkers and/or customers through inbound telephone contacts from the Solution Center located in Addison, Texas. We offer an exceptional work environment with great opportunities for career advancement within our servant leadership culture. The hours of operation are: weekdays 7:00am-9:00pm, Saturdays 8:00...

Description The Solution Center Generalist is responsible for providing Tier 1 support to coworkers and/or customers through inbound telephone contacts from the Solution Center located in Addison, Texas. We offer an exceptional work environment with great opportunities for career advancement within our servant leadership culture. The hours of operation are: weekdays 7:00am-9:00pm, Saturdays 8:00...

This position is responsible for monitoring , reporting and analysis of incoming call patterns through an Automatic Call Distribution (ACD) system and resource planning application. Responsible for accurate forecastin, intraday monitoring, workforce planning and distribution of skilled resources to meet/exceed service level objectives. This is a highly visible position that will require daily int...

Manager 1, Call Center Training and Quality Assurance Requisition ID : 15006428 Business Sector : Corporate Location : United States-Texas-Irving US Citizenship Required for this Position: Yes Relocation Assistance: No relocation assistance available Clearance Type: None Number of Openings : 1 Shift : 1st Shift Travel : No Description Northrop Grumman Enterprise Shared Services - ...

Call Center Manager - New Member Assessment Requisition ID 141368 Business Overview Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore o...

Support roles are critical to the success of every function at Verizon. Enjoy the challenge of bringing organization and efficiency to a variety of global, cross-functional projects. Responsibilities Verizon has announced plans to sell a part of its Wireline operations to Frontier Communications. This position will be included as part of the planned sale. Responsible for monitoring and analyzin...

Requisition Number: 11434 Job Title: Call Center Analyst Area of Interest: Default Management City: Dallas State: Texas Requirements: EDUCATION / EXPERIENCE REQUIREMENTS Graduation from a 4-year college or university with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demo...

Call Center Manager Farmers Branch, TX Job Description Launch your career with TWO MEN AND A TRUCK®! At TWO MEN AND A TRUCK® your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system! The call center manager’s overall responsibility is to deliver the highest level of customer satisfaction to increase sales, profitabil...

JOB SUMMARY The Call Center Analyst (Dialer Operations) shall be responsible for recommending, supporting, and implementing departmental initiatives for both the front and back end collection/loss mitigation operations. Responsible for the daily readiness of call center applications including, but not limited to, the implementation of collection strategies, creation and optimization of inbound and...

33502BR Customer Service Supervisor-Phone 24 Call Center Call Center Group Arlington, TX - 1351 East Bardin Road Bilingual in Spanish and English preferred Full time Regular 1st shift 40 Responsible for the day-to-day operations of a team of associates that handle any/all aspects of client accounts, including solicitation, inquiries, and problem resolution. Coordinate work activities to a...