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1000+ Call Center Management jobs found on Monster.

Jobs 1 to 20 of 53741
This position requires EXPERIENCE with Contact Center or Workforce Management software applications (used in FORECASTING and SCHEDULING call center agents). We are currently seeking a highly motivated individual with Contact Center or Workforce Management experience to provide implementation, customer service, and technical assistance to our growing US and international customer base. Your knowle...
1st Choice, LLC is seeking a Part-Time Call Center Analyst/Workforce Management Analyst for an exciting opportunity with our client in Oakbrook Terrace, IL. JOB DESCRIPTION This position is for part time primarily 32 hours a week. This position is also for midnight shift one day during the week and 12 hour shift on weekends to cover the night. Duties Drive service levels to the optimal level t...
Austin's Original Employment Source Serving the Best Texas Employers Since 1967 Call Center Agents & Call Center Support Reps Temp to Hire and Seasonal openings available for 2 fast growing and dynamic Clients. Our Clients are thriving by hiring the best and brightest talent. Let us help you be their next great employee! We represent the variety you have been searching for! Temp to Hire and Di...
The Quality Assurance department is responsible for measuring service quality in the organization which includes customer satisfaction, compliance and process effectiveness. This team is a part of the Risk Management group and reports to the Chief Risk Officer. The Quality Assurance department performs process related audits for the following functions: Customer Care, Default Management, Document ...
Are you seeking a fun and competitive environment? Do you enjoy helping people get the most out of their natural talents? At Afni, our call / contact center Operations teams put talent to work. We are problem solvers who work close to the action and make a difference every day. If you are a highly driven professional who is able to identify needs, speak up, and make changes, then you will love bei...
Are you seeking a fun and competitive environment? Do you enjoy helping people get the most out of their natural talents? At Afni, our call / contact center Operations teams put talent to work. We are problem solvers who work close to the action and make a difference every day. If you are a highly driven professional who is able to identify needs, speak up, and make changes, then you will love bei...
RESPONSIBILITIES: If you want to work in a fun environment with a flexible schedule, this job is for you. Please bring your call center/customer service experience to work for this client located in Dallas, TX. Job Scope: This role will assist Customers with all cargo inquiries received through the call center. Support the objectives of Cargo Management, Ground Operations, and the mission of th...
Job Title:Operations Manager Call Center Services Requisition ID:1400N0B Job Category:Service Management Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 30, 2014 Description: Essential Job Functions Coordinates moderately complex to complex activities of functional areas or of department account leads to ens...
Job Title:Call Center Team Lead - Bilingual (English/Spanish) Preferred Requisition ID:1400O3Z Job Category:SCA Discipline Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Employee Status:Regular Job Posting:Oct 14, 2014 Description: CSC's Center of Excellence Contact Center is hiring a TEAM LEAD CSR for a full-time opportunity at our large state-of-the art ca...
We currently have an opening for an Customer Service Assistant Manager in our call center located in Fairfield, California. Summary The Assistant Manager will partner with the Manager of Customer Service, share responsibility and execute on the essential functions as noted below: Essential Functions Develop metrics and standards and report on results as needed. Develop and implement changes t...
Welcome to FortuneBuilders - Start Living the Life You Love Are you a Call Center Management wizard? Is your passion to help people? Are you an enthusiastic "A-Player" seeking an opportunity to spread your wings? Working with FortuneBuilders gives you the opportunity to learn from the Owners of one of the fastest growing real estate education companies recognized by Inc. Magazine, whose real e...
Description: For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us and help people live healthier lives while doing your life's best work.(sm) OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments o...
ABOUT THE COMPANY: CEANNATE Corp CEANNATE Corp is a leading provider of business process outsourcing (BPO) services for government, private, and affiliated sectors. Education continues to evolve as one of the three key issues in the national consciousness along with Health and Welfare. Our goal is to provide key expertise in the financial environment surrounding education in the United States. O...
When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. We are currently seeking a Call Center Manager for our Gaffney, SC Distribution Center. The Call Center Manager is responsible for developing strategic init...
Call Center Representative Convergys Convergys Corporation (NYSE: CVG) is a global leader in providing customer service management solutions. For more than 30 years, our combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee brands all over the world. Convergys has approximately 70,000 emplo...
Role: Change Management Analyst Location: Newark, DE Type: Contract Duration: 12 months Job Description: Experis has an opening for a Call Center Project Manager for a large financial client in Newark DE. This is a great opportunity to work for a large reputable company with the latest available technologies. Requirements Experienced PM with Telephony/Call Center Technology Experience. Lea...
About Us World Wide Medical Services Inc., founded in 2001, is a provider of physician prescribed home electrotherapy and orthotic devices. We are a privately held company with over 30 years of combined experience in the medical device industry. World Wide Medical Services is a Certified State of Florida Minority-Owned Business. Our goal is to provide prompt, professional services to both physici...
JOB DESCRIPTION: CALL CENTER MANAGER Company Description: RESA Power Solutions is a market leader in the power distribution and control electrical equipment re-manufacturing segment. Our customers are electrical contractors, industrial equipment users, data centers and electrical utilities across the US. With current locations in San Jose, CA, Shelton, CT, Los Angeles, CA and Plant City, FL and ...
American Management Association (AMA) www.amanet.org, is a world leader in talent development, advancing the skills of individuals to drive business success for over 90 years. American Management Association, located in downtown Atlanta, is opening a brand-new Call Center (Mon-Fri, 8 am to 5 pm) and we are seeking Business Development Specialists, i.e. Outbound Business-to-Business (B2B) Call Cen...
his position is more marketing centric than IT MUST have expereince with call centers CORE EXPERIENCE NEEDED Call Center Sales and/or Service – understands how operations in call centers work, agents, training, deployment timing. Marketing experience – retention, saves, winback, existing customer upsell Project Management Must be detailed organized Time management critical Analysis Ability...

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Customer Service Career Tools

Manager

Salaries

$24,960.00 - $109,450.00
Typical Salary for Manager
(2094 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
34.3%
Some College Coursework Completed
25.3%
Master's
13.7%
High School
12.6%
Associates
9%
(2014 Respondents)
Source: Monster.com Careerbenchmarking Tool

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