Call Center Management Jobs

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109 Call Center Management jobs found on Monster.

Jobs 1 to 20 of 109
AeroGrow is the developer and creator of the AeroGarden®, the recognized world leader in the burgeoning indoor gardening category. We are currently seeking a Customer Service expert to help manage our customer service department. We’re growing rapidly, and need a real pro to help grow our customer service department. It’s an exciting category as consumers look for ways to eat fresher, healthier, ...
Manager, Customer Service Company: Hitachi America, Ltd. Division: Digital Media Division/Service & Solutions Group (DMD/SSG) Status: Regular, Full-Time Location: Chula Vista, CA Summary: Hitachi America, Ltd. (www.hitachi-america.us) is searching for a Manager, Customer Service to manage the customer service function and related activities to provide customer (internal and external) focused...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a group of remot...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. Job Summary ?You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a ...
COMPANY: MASSMUTUAL FINANCIAL GROUP BACKGROUND: Chartered in 1851, Massachusetts Mutual Life Insurance Company (“MassMutual” or the “Company”) is a leading mutual life insurance company that is run for the benefit of its members and participating policyholders. The Company has a long history of financial strength and strong performance, paying dividends to eligible participating policyholders ev...
The Director Technical Assistance Center directs all SONIFI call center activities and provides the leadership, vision and management to insure that the companies Technical Assistance Center (TAC) delivers the highest level of technical assistance, customer service and satisfaction possible. This position interfaces with executive management and all levels of corporate and field management to faci...
Consultant Support Supervisor Shift - 2:30pm - 11pm or 3:30pm - Midnight Responsible for Building the Consultant Experience. Responsible for the daily supervision of employee performance. Perform human resource actions such as hiring, scheduling, performance reviews, and corrective action as required. Recognizes and recommends operational improvements and assists with application of organization...
ARAMARK is a leader in professional services, providing award-winning food services, facilities management, and uniform and career apparel to health care institutions, universities and school districts, stadiums and arenas, and businesses around the world. In 2012, FORTUNE magazine again recognized ARAMARK on its list of “World’s Most Admired Companies.” ARAMARK has consistently ranked since 1998 ...
The Director of Workforce Management is responsible for forecasting, scheduling and real-time monitoring, supporting all Customer Support functions while maximizing efficiency and occupancy and meeting service objectives. The WFM's primary responsibility is to ensure that the contact centers are adequately staffed to meet service levels, ideally in the most cost-efficient manner possible. This pos...
Position Description: At Teleflora, we're proud to have been connecting customers with the nation's best florists for more than 70 years. All of our floral arrangements are professionally arranged by a local florist using only the freshest flowers available, and each gift is personally delivered in a vase - in most cases, the same day you place your order - to ensure that it arrives in premium co...
Company Confidential Frisco, TX, 75034
The Call Center Quality Assurance Manager will work with call center management to ensure that all member services representatives offer consistently outstanding service in all customer interactions through monitoring and coaching. It is the responsibility of the Quality Assurance Manager to plan, coordinate and direct quality assurance activities designed to promote outstanding customer service. ...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a group of remot...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a group of remot...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...
Changing the world is all in a day's work at Apple. If you love innovation, here's your chance to make a career of it. You'll work hard. But the job comes with more than a few perks. You're a problem-solver and amazing with customers! You know what it takes to inspire a team to create an incredible customer experience with every interaction. You are able to coach, mentor and lead a team of remote...

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Customer Service Career Tools

Manager

Salaries

$24,960.00 - $109,450.00
Typical Salary for Manager
(2094 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
34.3%
Some College Coursework Completed
25.3%
Master's
13.7%
High School
12.6%
Associates
9%
(2014 Respondents)
Source: Monster.com Careerbenchmarking Tool

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