Call Center Manager Jobs in Cincinnati, Ohio

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471 Cincinnati, OH Call Center Manager jobs found on Monster.

Jobs 1 to 20 of 471
Advocate Healthcare & Hospitals Corp CINCINNATI, OH
Advocate Condell Medical Center has been providing high quality care to residents in the north suburbs for more than 80 years. Ranked among U.S. News & World Report’s top hospitals, Advocate Condell is the largest health care provider and only Level I trauma center in Lake County, Illinois. Advocate Condell is a non-profit, acute care hospital offering a full spectrum of medical services which inc...
GENERAL FUNCTION: Provides leadership to customer service team so overall departmental service and productivity goals are met. Focuses on the customer service impact of everything done in the Call Center. Handles highly complex customer or serviceissues.ESSENTIAL DUTIES & RESPONSIBILITIES:* Works with Call Center supervisors to develop staff knowledge and skills to provide outstanding service. Ser...
Overview: As a call center manager you are the Chief Problem Solver, the Head of Quick Decisions, and Entrepreneur for your team. You are the one-and-only as far as your customers and carriers are concerned – making sure freight is picked up and delivered across North America, 24/7/365. If you have an unbelievable work ethic ( we’re talking top 10% of anyone you know ), the drive for financial fr...
Cengage Learning Cincinnati, OH
As a member of Cengage Learning's Human Resources Center team the HR Call Center Rep will be responsible for responding to manager, employee and HR inquiries regarding human resources policies, programs and systems. In addition, this position will perform data entry, maintenance and reporting activities in support of Cengage Learning's HRIS (Human Resources Information System) and provide administ...
Kroger General Office Blue Ash, OH
Position Summary: Provide functional support for Pharmacy problems through existing resolution procedures. Provide assistance to store Pharmacists, Technicians and 3rd party companies. This position will escalate issues that cannot be resolved through the typical channels and documentation. Provide base information to SME's that can be used to document new issues or for root cause analysis positi...
Company Name: Kroger General Office Position Type: Employee FLSA Status: Exempt Position Summary: Direct and supervise Customer Service Representiatives by motivating and coaching CSr's to ensure excellent Customer Service is provided to our Customers. Provide updates and recommendations to the Call Center management team regarding current issues and identify potential Areas for Improvement wi...
Fifth Third Bank Cincinnati, OH
SCHEDULE: 3 pm - Midnight and a weekend rotation GENERAL FUNCTION: First level of management in Call Center Department. Works under close supervision of Call Center Manager. Promotes outstanding customer service, facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: * Coordinate and supervise day-to-d...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: First level of management in Call Center Department. Works under close supervision of Call Center Manager. Promotes outstanding customer service, facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. ESSENTIAL DUTIES & RESPONSIBILITIES: * Coordinate and supervise day-to-day workflow in Call Center. * Monitors Call Cente...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: First level of management in Call Center Department. Works under close supervision of Call Center Manager. Promotes outstanding customer service, facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. THIRD SHIFT HOURS. ESSENTIAL DUTIES & RESPONSIBILITIES: * Coordinate and supervise day-to-day workflow in Call Center. * ...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: First level of management in Call Center Department. Works under close supervision of Call Center Manager. Promotes outstanding customer service, facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. ***This is a 2nd shift position. *** ESSENTIAL DUTIES & RESPONSIBILITIES: * Coordinate and supervise day-to-day workflow i...
Description Job Overview: Macy's Logistics and Operations is actively seeking Power Equipment Operators. The ideal candidate has an enthusiasm to learn and operate material handling equipment (MHE) in our warehouse. Types of equipment operated include stock picker, turret truck, reach truck, wave, stand-up forklift, and walkie rider. The responsibilities for a power equipment operator within any...
Fifth Third Bank Cincinnati, OH, 45201
GENERAL FUNCTION: First level of management in Call Center Department. Works under close supervision of Call Center Manager. Promotes outstanding customer service, facilitates workflow, monitors productivity, and ensures staff compliance with Bancorp policies and procedures. THIRD SHIFT HOURS. ESSENTIAL DUTIES & RESPONSIBILITIES:* Coordinate and supervise day-to-day workflow in Call Center.* Monit...
Contact Center Shift Manager Description This position is responsible for the overall, day-to-day operation of the shift. This includes meeting sales goals and hour’s projections on all programs and mentoring and motivating Supervisors and Call Center Agents. Assures that production goals are met. Assures that Call Center Agents are logged into programs. Constantly checks program progress and...
WARD TRUCKING LLC: Ward Trucking LLC, a leader in the transportation industry, is seeking a Part Time Clerical Support Associate for their Cincinnati Service Center located in Sharonville, OH. Ward Trucking LLC offers a competitive wage rate and offers a benefits package to full time employees. JOB TITLE: Customer Service Associate / Clerical Support / OS&D Associate REPORTS TO: ServiceCenter ...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally less than $30 million in core deposits and generating less than $700,000 in net profit. Ensure that the financial center providesthepublicwith banking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fe...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: Responsible and accountable for directing and administering a financial center with generally more than $55 million in core deposits and generating over $1.5 million in net profit. Ensure that the financialcenterprovidesthepublicwithbanking services, credit decisions, and service for consumer and commercial loans. Promote growth through the development of deposits, assets, fee-ba...
For over 150 years, PNC has grown into one of America's most respected banks, because we're committed to helping customers and employees reach their goals. You can depend on PNC to provide the training you need, along with an inclusive culture that recognizes your talent, values diversity and cares about social responsibility. Working with us means having an opportunity you can feel good about, wi...
Advocate Healthcare & Hospitals Corp CINCINNATI, OH
Advocate at Home offers comprehensive, quality home health and hospice care throughout metropolitan Chicago, surrounding counties and down to central IL. As Illinois’ largest, privately held home health care and hospice provider, we have the means and opportunities to enhance your worklife quality. Must have good communication and interpersonal skills. Good documentation skills Will need to recog...
DEPARTMENT: Pharmacy SUPERVISOR'S TITLE: Senior Clinical Director, Associate Director TITLES SUPERVISED: Pharmacy Technician I & II, Lead Pharmacy Technician TOTAL NUMBER OF FTEs DIRECTLY OR INDIRECTLY SUPERVISED: 34.1 (indirect) PURPOSE OF POSITION: To compound and dispense prescribed pharmaceuticals for patient care and to review prescriptions issued by the physician to assure accuracy and d...
Fifth Third Bank Cincinnati, OH
GENERAL FUNCTION: Selected Candidate will attend a 3-4 month on-boarding and education program that includes rotations in Operations, Sales & Service, Small Business or Preferred and Sales Management and a capstone project. The role will provide arobustlearning approach for successful candidates to prepare for a Financial Center Manager role. This program will require the ability to travel wit...

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