About JPMorgan Chase: JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.3 trillion and operations in more than 60 c...
JOB SUMMARY: As a working manager, plans for and provides adequate On-Shore staffing levels to oversee Call Center Team responsibilities 365 days a year. Serves...
Call Center Manager The Manager of Call Center Operations will work with key internal and external stakeholders to achieve success. The position is responsible ...
Palm Beach County, FL, 33401
Primary purpose of the role: Position will manage and direct all aspects of an inbound call center. Ensure that the call center is properly staffed with qualifi...
Responsible for day-to-day operations of a team of associates in a call center monitoring productivity and performance standards. Will plan and direct work flow...
VyStar Credit Union Orange Park, FL, 32003
Position Description: ACCOUNTABILITY STATEMENT: The incumbent operates in a senior leadership position within the management team. Operates with autonomy and pr...
Catalyst Health Solutions, Inc (formerly HealthExtras, Inc.) is built on strong, innovative principles in the management of prescription drug benefits and provi...
Job ID: 88207 Location: FL - Lake Mary Relocation Provided: None Education Required: Bachelors Degree Experience Required: 5 - 7 Years Position Description: We ...
Computer Generated Solutions, Inc. is a well established diversified information technology company with global operations in US, Canada, UK, India, and Eastern...
Description: Position Summary The Financial Aid Manager is responsible for assisting the Executive Directors in managing the Financial Aid staff; evaluating the...
I. Job Summary Responsible for the oversight and execution of all Customer Service, Service Machine, and Customer Engagement initiatives for the MSA of less tha...
UnitedHealth Group Multiple locations
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we co...
Job Description - External: Position Description Supervise regular workforce analysts to meet service level, agent adherence and real-time objectives across all...
Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful ...
The Quality Assurance Analyst utilizes established methodologies to record, monitor, and score agent-customer interactions across the sales, service and support...
Bilingual Call Center vice Representative Provides customers and end users with customer, product and/or technical support by performing the following duties. E...
Newsmax Media, Inc. Riviera Beach, FL, 33404
Newsmax Media, Inc., a fast-growing online and media publishing company headquartered in West Palm Beach, Florida is seeking a Customer Service Representative f...
Kronos is the global leader in workforce management solutions that enable organizations to control labor costs, minimize compliance risk, and improve workforce ...
Bilingual (Spanish Speaking) CUSTOMER CARE SUPERVISOR TAMPA Position Requirements: Responsible for direct oversight and supervision of the Customer Care Unit, i...
Ready to Change Gears? Percepta is currently looking for an enthusiastic Team Leader who knows how to balance having fun while working hard. If you enjoy a fast...

Customer Service Career Tools

Call Center Supervisor

Salaries

$27,310.00 - $64,200.00
Typical Salary for Call Center Supervisor in Florida
(250 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
40.8%
Some College Coursework Completed
22.9%
High School
20.7%
Associates
7.8%
Master's
5.6%
(179 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Supervisor

Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active listening
Customer Service
Data Entry Skills
Delegation
About Monster | Work for Monster | Advertise with Us | Ad Choices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Help | Security | Contact Us | Sitemap
©2011 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2012.1.2.3-216
eTrustLogo

|Chat With An Employer

Want to Chat With an Employer?

One or more employers would like to chat with you.
or Close