Call Center Manager Jobs in Maryland

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91 Maryland Call Center Manager jobs found on Monster.

Jobs 1 to 20 of 91
Our client in Baltimore, a retailer of sustainable products, is currently seeking a Customer Service Manager to join their quickly growing team. This individual needs to be highly-motivated with superior customer service skills. This is a full time permanent position offering $70-$80k. Hours will be flexible to correspond to volume and will typically be between 8:30am-6:00pm. In this role you will...
Capitol Office Solutions is a subsidiary of Xerox Corporation. We are the Mid-Atlantic's most advanced technology and Services Company specializing in Office Systems and Workflow Solutions. We partner with key industry leaders such as Xerox, Kyocera, and Hewlett Packard. We're headquartered in Columbia, MD and have offices in Washington D.C., and Tyson's Corner. We offer the Xerox technology with...
Sales Focus Inc. has a position available for an Outbound Call Center Manager for our Marriottsville, MD office in Howard County (Next to Ellicott City). The candidate must have extensive experience in managing multiple inside sales teams. This position will be the leader in defining and refining the existing sales organizations. Candidate is responsible for motivating sales force to obtain goals...
JOB DESCRIPTION-Telemarketer / Appointment Setter $50,000 Salary + Bonus This individual is responsible for managing call center tasked with setting appointments with small businesses for outside sales representatives. DUTIES AND RESPONSIBILITIES Manage telemarketers making outbound calls in a call center environment to set appointments. REQUIRED QUALIFICATIONS • High School Diploma or equivalent....
The Registration and Scheduling Operations Manager is responsible for managing the day-to-day operation of the contact center, Supervisory team and Customer Service Representatives, with an emphasis on client, candidate and employee satisfaction. The Operations Manager is accountable for the service delivery, financial performance, and operational execution of contact center services for the Ameri...
Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise in an environment of independence and objectivity. We are accomplished scientists, analysts, engineers, management experts, researchers, and technology specialists who work in areas that are essential to our nation’s wellbeing. Our work focuses on s...
Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise in an environment of independence and objectivity. We are accomplished scientists, analysts, engineers, management experts, researchers, and technology specialists who work in areas that are essential to our nation’s wellbeing. Our work focuses on s...
Marketing Manager - Sales Lead Generation Job Description The Demand Generation Manager is responsible for all lead generation to support pipeline creation for the sales team. This essential candidate must have a proven track record for simultaneously managing outbound marketing campaigns, inbound lead generation and lead nurturing programs feeding customer acquisition funnels. This role will be r...
Project Manager Bethesda, MD Requisition ID: 1381 Travel: 25% Remote Work Option: No Employment: Full-Time Job Description The primary purpose of the Project Manager is to execute efficient and cost effective methods that will champion customer service satisfaction and quality assurance for all consumers of the National Institute of Health Call Center Services (NIHCCS). This position oversees all...
Manager Applied Parts-WD30006908 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by increasing market shar...
Provides Infrastructure support across the organization and in support multiple IT projects. Incumbent will manage the administration of the network(s) including the planning, design, installation, maintenance, management and coordination of LAN and/or WAN and voice, digital, data compression and call center support. Performs application and OS support for applications and other systems being inst...
Manager, Patient Financial Services (Customer Service) Department: Customer Service - Patient Accounting Schedule: Full-time salaried with benefits (exempt) Shift: Day shift Hours: Job Details MedStar Health’s Patient Financial Services division promotes a culture of respect towards both our patients and our staff by building a friendly and supportive work environment. Leadership and associates ar...
Position Description: Wolters Kluwer Law & Business is a leading provider of research products and software solutions in key specialty areas for legal and business professionals, as well as casebooks and study aids for law students. Its major product lines include Aspen Publishers, CCH, Kluwer Law International and Loislaw. Its markets include law firms, law schools, corporate counsel and professi...
MARYLAND DEPARTMENT OF TRANSPORTATION invites applications for the position of: IT Project Manager SALARY: $55,630.00 - $89,320.00 Annually OPENING DATE: 07/09/14 CLOSING DATE: 07/23/14 11:59 PM DESCRIPTION: Maryland Transit Administration Administrator V (3184) IT Project Manager - Executive Service *This position serves at the pleasure of the Appointing Authority* The IT Project Manager (IT Appl...
We are currently looking for a strong leader to be responsible for our Frederick, MD and Vernon Hills, IL call center locations as the Senior Manager, Customer Service Group. This position will be located in Frederick, MD office. The Senior Manager of Customer Service will be responsible for the overall direction for the operations of the customer service centers to meet the strategic objectives o...
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us. Gaylord National Resort & Convention Center located a...
Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what's to come. Job Summary: Responsible for managing...
Job Title:Medicaid Management Information Systems (MMIS) Operations Account Manager - Baltimore MD Requisition ID:14008D2 Job Category:Business Process Primary Location:USA-MD: MARYLAND-BALTIMORE Schedule:Full-time Job Type:Regular Travel:No Job Posting:Apr 10, 2014, 10:56:00 AM Description: Overall responsibility for managing fiscal agent operations including meeting defined service levels in fun...
ROLE OVERVIEW: The Franchise Support Manager’s role is responsible for the overall management and operation of the Corporate Call Center helping franchisees and their staffs operate their business. The Franchise Support Manager will report directly to the Vice President of Business Development and as this is a remote job they may live any where in the continental United States. KEY RESPONSIBILITIE...
To develop, maintain and grow On Premise and CDC account volume and gross profit within an assigned territory. This person will be responsible for account development and retention, new account acquisition and face to face order taking within the confined geography. They will have the ability to alter distribution, frequency and order taking procedures, to better meet the customers needs. The posi...
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Customer Service Career Tools

Call Center Supervisor

Salaries

$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor in Maryland
(292 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.6%
Some College Coursework Completed
23.9%
High School
21.3%
Associates
8.1%
Master's
5.6%
(197 Respondents)
Source: Monster.com Careerbenchmarking Tool

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