Job Search Results: Call Center Manager Jobs in Maryland

Job Description SUMMARY: JOB DESCRIPTION SUMMARY: Answers inbound calls and makes outbound calls, as well as assists customers who have specific inquiries regar...
Technisource Largo, MD
This Director level position is responsible for managing a Call Center. The Director will be based in the Call Center located 30 minutes east of Washington, DC ...
UnitedHealth Group Multiple locations
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we co...
In support of the Maryland Medicaid you will manage customer support center specialists, representatives, and analyst activies. You will ensure resolution of cu...
Wholesale Distributor located in Owings Mills has a position available for a qualified person. Excellent career opportunity to work for one of the largest Floor...
Reference Code: 12007801 Location: Hagerstown, MD, USA Education Level: High School Diploma/GED Description Job Duties & Responsibilities: • Manage day to day o...
APS Healthcare Bethesda, Inc. Columbia, MD, 21044
Position Description: At APS Healthcare, we are passionate about changing behaviors of all constituents in the healthcare system to improve health, optimize cli...
Responsibilities This position will be responsible for supporting technical support and general care calls for the Government Service Center. Interact with gove...
Responsibilities This position will be responsible for supporting technical support and general care calls for the Government Service Center. Interact with gove...
AVON is looking for part time or full time Sales Representatives! Join the career change movement, or just complement your current career. At AVON, people from ...
AVON is looking for part time or full time Sales Representatives! Join the career change movement, or just complement your current career. At AVON, people from ...

Customer Service Career Tools

Call Center Supervisor

Salaries

$27,040.00 - $63,600.00
Typical Salary for Call Center Supervisor in Maryland
(266 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
40%
Some College Coursework Completed
22.7%
High School
20.5%
Associates
8.6%
Master's
5.4%
(185 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Supervisor

Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active listening
Customer Service
Data Entry Skills
Delegation

Call Center Manager Industry Snapshot

247,000
Size of Industry
11.70%
Rate of Growth
40 %
have Bachelors
5.4 %
have Masters
$27,040.00 - $63,600.00
Typical Salary for Call Center Supervisor in Maryland
Source: Bureau of Labor Statistics, May 2006
Monster.com Careerbenchmarking Tool
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