Call Center Manager Jobs in Maryland

742 jobs

Call Center Helpdesk Manager Overview: Responsible for providing directing and coordinating the day-to-day technical support operations and managing a team of Tier 1 & Tier 2 support staff. Responsibilities: Lead a team of Tier 1 and 2 local and remote Technical Support Technicians including recruitment, supervision, scheduling, evaluation, mentoring, and coaching; Oversee the efficient handl...

Call Center Manager The Call Center Manager oversees all reservations, scheduling, and dispatching operations. They work closely with MV’s Management and supervisor teams to confirm service is high quality. They oversee all customer service activities, monitor call hold times, perform quality assurance reviews of all recordings, and work with reservations, dispatch and scheduling staff to confirm...

Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Health...

Call Center Agents needed immediately for on-going assignment with a major medical institution in the Baltimore City area. Looking for customer service oriented individuals with the following skills and qualifications: Typing 35/40 wpm Excellent written, verbal communication skills and telephone manner Ability to interact with patients, staff, families, and members of health care team and exter...

Class Description Benefits Supplemental Questions A Call Center Operations Manager oversees the activities of a City emergency or non-emergency call taking or dispatch section in the City’s centralized One Call Center facility. That facility receives, processes and dispatches emergency services in response to public calls for emergency and non-emergency police assistance, information and reques...

Project Manager-Call Center SME - 0679-03 Baltimore, MD Contract Company Description ComputerConsultantsInternational, Inc. (CCI) is an IT Consulting Firm with more than 16 years experience providing effective, expert-level services in industries such as Construction, Technology, Finance, Healthcare, and Government. CCI focuses on building long-term relationships while completing projects from...

Call Center Manager-1500000635 Description CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: Call Center Manager Clearance: Background Check Location: Silver Spring, MD Reports To: Program Manager FLSA Status: Exempt, Full Time, Regular This position is contingent upon contract award Summary: The Call Center Manager will oversee the daily operation of a Call Center. They will sup...

NoNorthrop Grumman Information Systems sector is seeking a Call Center Expert to join our team of qualified, diverse individuals. This position will be located in Woodlawn, MD. Put your years of experience into a future of excellence. The qualified applicant will become part of Northrop Grumman's HITECH Business Operations Support Contractor (HBOSC) program to provide support services to the Cent...

Purple is dedicated to developing fast, easy and life-changing communications for deaf and hard-of-hearing individuals and businesses using a variety of different platforms. Purple is a leading provider of on-site interpreting services, video relay services (VRS) and video remote interpreting (VRI). Purple has built an excellent reputation for developing products and services that open communicati...

Call Center Expert - Health IT Requisition ID : 15009003 Business Sector : Information Systems Location : United States-Maryland-Woodlawn US Citizenship Required for this Position: No Relocation Assistance: No relocation assistance available Clearance Type: Position of Public Trust Number of Openings : 1 Shift : 1st Shift Travel : No Description Northrop Grumman Information System...

Call Center Supervisor-1500000674 Description CHENEGA TECHNICAL INNOVATIONS, LLC Company Job Title: Call Center Supervisor Clearance: Public Trust Level 5 eligible Location: Silver Spring, MD Reports To: Program Manager FLSA Status: Exempt, Full Time, Regular This position is contingent upon award. Summary: The Call Center Supervisor will be responsible for the coordination of the da...

Pharmacy Assistant Call Center - Elkridge, MD-599143 Description Position Description: Energizeyour career with one of Healthcare’s fastest growing companies. Youdream of a great career with a great company – where you can make an impact andhelp people. We dream of giving you the opportunity to do justthis. And with the incredible growth of our business, it’s a dream thatdefinitely can come tr...

Description Provides clinical and technical support services to providers and professional nursing staff in the Urgent Care department and/or Clinical Decision Unit in order to assist in provision of patient care, improve efficiency and optimize clinical outcomes. Essential Functions: • Coordinates flow of patients in the department to optimize throughput; keeps patients apprised of delays. • ...

Position Description: Energize your career with one of Healthcare’s fastest growing companies. You dream of a great career with a great company – where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it’s a dream that definitely can come true. Already one of the world’s leading Healthcare compan...

The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...

The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...

The Power of More Join a community of trailblazers who are changing the way people live. Take advantage of a stellar training program that will propel your career forward in record time. Connect with a tight-knit network of men and women who are just as passionate about the environment as they are about reaching — and surpassing — their career goals. When you join the Power team — more than 1,30...

BusinesSuites is an Executive Office Suite company based in Austin, Texas. We currently have 30 locations in seven states. Most people aren't that familiar with this industry, but the places and the ways people work are changing pretty fast, and our services are meeting these new needs. Demand for what we do is growing, and we are growing too! We currently have an opening for a Center Manager at ...

ASRC Federal InuTeq provides information security, enterprise architecture, software development and health IT solutions to federal government customers. Our employees embrace innovation and are committed to a culture of continuous, standards-driven process improvement and assimilation of industry best practices. We are seeking a Network Operations Center (NOC) Specialist to support a DoD contract...

On-Call Cashier - Banquet-15000MDS Job: Food and Beverage Services Primary Location: USA-MD-Oxon Hill-Gaylord National Resort & Convention Center Organization: Gaylord Position Type: Non-Management/Hourly Schedule: Part-time Gaylord Hotels is a multi-location hospitality brand guided by a single focus: extraordinary meetings and conventions. From guest rooms and meeting space, to entertainme...