Call Center Manager Jobs in Orange, California

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395 Orange, CA Call Center Manager jobs found on Monster.

Jobs 1 to 20 of 395
Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient ...
Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient c...
15 OPENINGS- APPLY TODAY! CUSTOMER SERVICE / CALL CENTER REPRESENTATIVES Position: Customer Service Representatives / $15.00 hourly Location: Santa Ana, CA, 92704 Report to: Customer Service Reps will report to the Customer Service Manager. Summary: Customer Service Reps must be great communicators, and should have a minimum 2 year experience with dealing with customers over the phone in ...
Company Confidential Irvine, CA, 92614
Job Purpose: We need Lead Generation! We want a Manager that can run/manage a team of telemarketers. If yo can do this you will earn 20-30k/month. THIS IS STRICTLY PERFORMANCE BASED APPOINTMENT SETTING. If you don't think you can meet these expectations, please don't wait out time. Thank you!! Duties: * You will be responsible for hiring, recruiting, managing and training a team of highly skil...
Customer Service Representative CUSTOMER JOB DESC: ESSENTIAL DUTIES AND RESPONSIBILITIES: Handles general inbound ACD calls, correspondence, and lobby visits related to all aspects of service. Effectively communicates, written and verbally, HealthCare Provider policies, procedures, and applicable benefits to members and/or providers who have misinterpreted, were unaware of, or are questioning a ...
Major Tasks, Key Responsibilities and Key Accountabilities: - Provide outstanding customer service - Process inbound calls to determine appropriate action required to satisfy the needs of customers, employees, and internal business partners - Refer unresolved issues to the appropriate area, (i.e., Delivery, Merchandising, MEM, etc.) - Partner with other departments to achieve root cause resolu...
Mattson Resources Anaheim, CA
--• Manage and direct all aspects of call center operations. • Implement and review call center policies and procedures. • Manage a team of call center agents. This includes all aspects of the employment lifecycle including hiring, training, mentoring, reviewing etc. • Manage by walking around. Be visible to answer questions. • Take calls that your agents can't handle and be available when an ...
Manages and directs all aspects of incoming call center operations. Implements and reviews call center policies and procedures. Develops and monitors quotas for service volume and timeliness. Requires a bachelor's degree with at least 3-5 years of experience in the field. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan...
Palace Entertainment Irvine, CA, 92606
We are seeking Call Center Reservationist for our Family Entertainment Centers located in Irvine, CA. This is a full-time, entry level position working approximately 27-35 hours per week. Reporting to the Group Sales Manager, this individual will be directly responsible for answering & booking all birthday parties for the various park locations. Essential job functions •Ability to professional...
The Assistant Vice President (AVP) Member Services is responsible for the strategy, operations, development, and execution of all Member Service operations. The AVP is responsible for reporting and analysis of call center operations and assuring compliance with all NCQA accreditation requirements, federal and state regulations and contract obligations. Responsibilities: • Represents Beacon in al...
Western Dental Orange, CA, 92856
This Dialer Administrator will be responsible for managing and administering the Dialer functionality as well as reporting. Duties include but are not limited to design and build of outbound campaigns. Launching, monitoring and reporting of campaign results. Analyzing data and recognizing trends and patterns. Development of new campaigns based on analysis of data to achieve objectives, maximize po...
Tenet Healthcare Corporation Anaheim, CA
Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management, patient c...
Tenet Healthcare Corporation Anaheim, CA
Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through ourrevenue cycle management,patient com...
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient communication s,...
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient communication s,...
Summary The job of a (Call Center) Control Agent is a highly focused position to ensure a service-oriented and professional working environment by assisting the field marketing team in the scheduling of tours, ensuring all tours are booked in accordance with proper qualifications and procedures and managing projected tour flow targets for all Oceanside sales lines. E ssential Job Functions The ...
Kelly Services Irvine, CA
Job Description Tired of your fast food or retail job? Are you ready to make a change in your career? We are looking for high energy individuals with excellent customer service skill. For 67 years, Kelly Services has provided outstanding employment opportunities to the most talented individuals in the marketplace. Today, we are proud to offer a 90-day temporary-to-hire opportunity in customer se...
Kelly Services Buena Park, CA
Job Description Major Tasks, Key Responsibilities and Key Accountabilities: - Provide outstanding customer service - Process inbound calls to determine appropriate action required to satisfy the needs of customers, employees, and internal business partners - Refer unresolved issues to the appropriate area, (i.e., Delivery, Merchandising, MEM, etc.) - Partner with other departments to achieve ...
Kelly Services Huntington Beach, CA
Job Description Customer Service Representative CUSTOMER JOB DESC: ESSENTIAL DUTIES AND RESPONSIBILITIES: Handles general inbound ACD calls, correspondence, and lobby visits related to all aspects of service. Effectively communicates, written and verbally, HealthCare Provider policies, procedures, and applicable benefits to members and/or providers who have misinterpreted, were unaware of, or a...
Kelly Services Huntington Beach, CA
Job Description Customer Service Representative CUSTOMER JOB DESC: ESSENTIAL DUTIES AND RESPONSIBILITIES: Handles general inbound ACD calls, correspondence, and lobby visits related to all aspects of service. Effectively communicates, written and verbally, HealthCare Provider policies, procedures, and applicable benefits to members and/or providers who have misinterpreted, were unaware of, or a...

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