Call Center Manager Jobs in Sacramento, California
PG&E Talent Connect Job Posting Title Mgr, Customer Svc Reprtng & Call Routing Job Posting Date: 09/25/2014 Requisition #: 52186790-E02 Job Category: Customer Service Job Level: 4. Manager/Principal Company Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. Based in San Franc...
Financial Counseling Specialist-on-call MSJ (Job ID: 1400021072) - Patient Registration About This Position This position requires at least 2 years hospital patient registration experience. Experience that demonstrates the following skills and abilities is preferred: Skills: demonstrate effective oral and written communication skills. Ability to: spell accurately; identify tasks needing completi...
Dignity Health Carmichael, CA, 95608
JOB ID: 1400021072 LOCATION: Mercy San Juan Medical Center, Carmichael, CA 95608 SHIFT: 8HOUR, Day EMPLOYMENT TYPE: Seasonal/Casual/OnCall/Supplemental HRS PER PAY PERIOD: 8 This position requires at least 2 years hospital patient registration experience. Experience that demonstrates the following skills and abilities is preferred: Skills: demonstrate effective oral and written communication skil...
Hospitalist Department Tech (On-Call) ( Job ID : 1400008653 ) - Hospitalist Admin About This Position ***Please note: This is an on-call position. This position requires travel between Mercy Folsom Hospital, Mercy San Juan Hospital, Methodist Hospital and Mercy General Hospital. Under general direction and focusing on coordinating the operations for the physicians in the Hospital Medicine Depa...
Cisco Contact Center Project Manager Job Title: Contact Center Project ManagerOpenings: 2 Location; Northern CA or Remote (must be in PST time zone) Travel: Light Duration - 6 months Functional Responsibilities:Contact Center Project Managers need to be knowledgeable on the following technologies: Intelligent Call Routing Interactive Voice Response Units PBX Agent Desktops Work Force Mana...
DIGNITY HEALTH Carmichael, CA
About This Position This position requires at least 2 years hospital patient registration experience. Experience that demonstrates the following skills and abilities is preferred: Skills: demonstrate effective oral and written communication skills. Ability to: spell accurately; identify tasks needing completion and either complete them or delegate them; adjust rapidly to changing work flow, patie...
Raging Wire Sacramento, CA, 94204
The Critical Facilities Operations Data Center Technician L2 must possess a proficient level of knowledge and will be responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems.Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humid...
Delta Dental Rancho Cordova, CA, 95741
Direct and implement world class customer service initiatives to ensure service levels exceed customer expectations. Directs and executes Call Center policies, procedures and practices in the Call Center department to ensure continuous process improvements including successful attainment of service and quality metrics. Builds, develops and manages the Rancho Cordova Contact Center team to ensure t...
E. & J. Gallo Winery Sacramento, CA, 94204
Please complete the entire online application along with any prescreening questions that pertain to this opportunity. Incomplete applications will not be considered. About Us - Winery Over eighty years ago, with humble beginnings, brothers Ernest and Julio Gallo began E. & J. Gallo Winery. Today, we are the world's largest family-owned winery. We distribute wines in more than 90 countries and ar...
PG&E Talent Connect Job Posting Title Supervisor, Contact Center Operations Job Posting Date: 09/12/2014 Requisition #: 52171578-E01 Job Category: Customer Service Job Level: 3. Supervisor Company Pacific Gas and Electric Company, a subsidiary of PG&E Corporation (NYSE:PCG), is one of the largest combined natural gas and electric utilities in the United States. Based in San Francisco, with...
Accenture Sacramento, CA
Description Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career. People in our Client Delivery & Oper...
Mercy - A Member of CHW Rancho Cordova, CA
Transfer Center Supervisor ( Job ID : 1400018964 ) - UTILIZATION MANAGEMENT About This Position Position Summary: The primary function of this role is to supervise remote staff, on site staff and contractors within Dignity Health Sacramento System office utilization management department. The Supervisor will also be responsible for improving care management coordination between Greater Sacramen...
DIGNITY HEALTH Rancho Cordova, CA
About This Position Position Summary: The primary function of this role is to supervise remote staff, on site staff and contractors within Dignity Health Sacramento System office utilization management department. The Supervisor will also be responsible for improving care management coordination between Greater Sacramento Service Area (GSSA) hospital staff and affiliated medical groups and IPAs ...
Nationwide Credit, Inc. ("NCI") is one of the largest asset recovery agencies in the country and consistently one of the highest rated performers across products on its client scorecards. NCI, a wholly owned subsidiary of Altisource Portfolio Solutions provides services that focus on high value, knowledge-based functions principally related to real estate and mortgage portfolio management, asset r...
AlliedBarton Security Services Rancho Cordova, CA, 95741
**Overview:** **ABOUT ALLIEDBARTON SECURITY SERVICES** AlliedBarton Security Services is the industry’s premier provider of highly trained security personnel to many industries including commercial real estate, higher education, healthcare, residential communities, chemical/petrochemical, government, manufacturing and distribution, financial institutions, and shopping centers. AlliedBarton provi...
Experis is looking to hire a Senior IT Project Manager in Sacramento, CA., in a healthcare setting. Your IT skills are needed just about anywhere. But is it where you want to go? Imagine working for one of the nation's most respected companies. Making a strategic contribution. Receiving the rewards and recognition you deserve. Whether you are pursuing a contract or permanent placement, Experis kn...
Sr. Communications Engineer Job Description POSITION SUMMARY: The candidate should drive continuous improvement and growth of the company through strong skills and experience in voice technologies; VoIP, SIP, H.323, QoS, CAC, IPCC, CUCM, Call Routing, Agent Skilling, Call Recording, Unified Voice Mail, and Call Center Usability. The candidate must project management skills including defining, r...
Position Description: Wolters Kluwer Health's Clinical Solutions business unit delivers clinical decision support disease information, drug information, patient surveillance, disease management, clinical terminology management and intuitive documentation and coding solutions to the global point of care market. Our 24 x 7 online medical content and software offerings span multiple care settings in...
Modis is looking for a talented, motivated, self-starting individual to join our IT Operations support team. The ideal candidate must excel at troubleshooting and solving difficult problems. The candidate must possess strong system administration skills with methodical debugging techniques and the ability to troubleshoot issues thoroughly. This position requires the ability to be flexible, and ope...
Event Promotions: Marketing / Advertising / Public Relations- Entry Level Position duties include: Entry Level Marketing Entry Level Event Promotions Entry Level Advertising Platinum is seeking a Special Events Associate for a consistently growing event marketing company providing marketing, advertising and consulting services to large national companies and corporations. This firm identifies...
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Customer Service Career Tools
Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor in Sacramento
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Accomplishes call center human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.
Improves quality service by reviewing performance tracking and control systems; studying, evaluating, and re-designing processes and procedures.
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