Call Center Manager Jobs in San Antonio, Texas
*Bilingual fluent in English and Spanish is required. *Schedule: Flexible to work a schedule to include evenings and weekends. JOB SUMMARY: Supervises all aspects of direct new sales unit performance for personal lines and life products across multiple states. Coaches and develops sales agents in sales techniques, customer service and team performance. Analyzes sales results and provides input to...
Harland Clarke is a leading provider of best-in-class integrated payment solutions, marketing services, security services, and retail products. It provides integrated solutions for financial institutions; investment firms; business-to-business clients; individual consumers; and small, medium and large businesses serving multiple industries. Harland Clarke's clients range in size from major financi...
Timberhorn has an immediate opening for a Bank Teller within a call center environment, a 4-month contract opportunity in San Antonio, Texas! The candidate would be responsible for providing information and selling appropriate banking services to Farm Bureau members regarding checking and savings accounts, and additional services related to deposit accounts. They will also be responsible for servi...
Position Summary: A Team Manager builds customer loyalty by providing excellent customer service through the coaching and development of call center customer service and sales agents. Responsibilities include coaching for improvement, monitoring and managing performance. Models attributes such as valuing diversity, communicating openly, frequently demonstrating integrity, and the ability to adapt...
Manufacturing Area Manager - San Antonio, TX-WD30009004 Johnson Controls is a global multi-industrial company with core businesses in the automotive, building and energy storage industries. Our 170,000 employees create quality products and services to optimize energy and operational efficiencies of buildings, energy storage and interior systems for automobiles. Through our growth strategies and by...
Maxim Government Services is searching for qualified Bilingual (English and Spanish) Telephonic Case Managers. Services are required in San Antonio, Texas. Bachelors in a social services related major (sociology, psychology, family and community counseling, community organization advocacy, social work, etc) is strongly preferred in addition to experience in a community based, state run, or social...
We are an innovative company that is transforming the marketing & advertising industry. While weÂ provide advertising at a fraction of the price, compared to others, ourÂ success and rapid growth has set new industry standards. We areÂ actively seekingÂ Entry Level ProfessionalsÂ for ourÂ sales & marketingÂ teams!Â These are competitive positions that start at the ENTRY LEVEL and offer rapid advan...
Page 1 of 3 Mission Road Developmental Center Job Description Job Title Case Manager Department Residential Services Reports To Director, Children Program FLSA Status Exempt, Salaried Shift M-F, 8-5pm, Variable Shift Job Summary Responsible for the implementation and coordination of client-centered Individual Treatment Plans—ITPs. The ITP will help residents achieve their potential for independenc...
Description Harland Clarke is a leading provider of best-in-class integrated payment solutions, marketing services, and retail products. We provide integrated solutions for financial institutions; investment firms; business-to-business clients; individual consumers; and small, medium and large businesses serving multiple industries. Our clients range in size from major financial institutions and c...
REQUIRED SKILLS AND ABILITIES: ABB NMR2 GMS and OSI Soft Pi Staff Augmentation Requirements IT/SCADA Support: · Recent experience managing/administering an ABB NMR2 system · Recent experience administering OSISoft PI system · 24/7 Operational Support · Troubleshoot and fix Inter-Control Center Protocol (ICCP) link problems · Work with the Telecom group to fix field Remote Telemetry Units (RTU) com...
To develop, maintain and grow On Premise and CDC account volume and gross profit within an assigned territory. This person will be responsible for account development and retention, new account acquisition and face to face order taking within the confined geography. They will have the ability to alter distribution, frequency and order taking procedures, to better meet the customers needs. The posi...
SALES CONSULTANT B2B San Antonio and Surrounding Areas UNCAPPED MONTHLY BONUS GREAT RESIDUALS 2-4 CONFIRMED APPOINTMENTS PROVIDED DAILY GAS BONUS on SELF- GENS WE PAY DAILY AS YOUR DEALS CLOSE RECESSION PROOF INDUSTRY Appstar Financial is a leader in electronic payments industry and represents one of the largest payment processors of credit and debit card transactions. We are looking for a strong...
Registered Nurse-RN-ICU, MICU, SICU, CVICU, Neuro –ICU-RN Registered Nurse-RN-ICU, MICU, SICU, CVICU, Neuro –ICU-RN Our facility has needs for our ICU Units. We have needs across our campuses, as a result from growth, including the following specialties: · General ICU · Medical ICU · Surgical ICU · Cardiovascular ICU · Neuro ICU We offer: · Sign-on bonus/ Rentention bonus · Relocation assistance ·...
Job Title Human Resource Generalist, Operations Location ESC- Region 20 Organization Name ESC-20 Department Description Job Summary JOB SUMMARY: Process employment documents; coordinate/support Centerwide programs; administer weekly internal News publication, conduct tours of intranet resources, conduct exit appointments for separating employees, maintain HRS records, reports and databases using H...
Loan Specialists listen to new and existing members, both in person and by phone, to determine which credit and other products will best suit their needs. Loan Specialists then originate and cross-sell all applicable credit union loan and service products to new and existing members, process loan applications, forward the information to underwriters and, if working in one of our branch locations,...
Accenture Federal Services, a wholly-owned subsidiary of Accenture, helps U.S. federal agencies build the government of the future. With 4,000 dedicated US employees, Accenture Federal Services is uniquely positioned to support federal agencies in shattering the status quo, achieving profound efficiencies and relentlessly delivering results. Accenture Federal Services is a long-time and trusted re...
Customer Service Associate - San Antonio, TX Our Customer Service teammates are accountable for handling incoming calls from AARP members regarding their personal automobile and homeowner insurance protection. Our work environment is fast paced; exciting and inclusive, where great customer experience is our number one priority. Our Customer Service teammates must be able to manage complex customer...
JOB description Job Title:Senior Service Technician - Remote Division: Manufacturing Reports To:Field Service Manager Position Summary: The position will be group subject matter expert on all functionality issues with products and accessories;key responsibility focuses on being the point person for service escalation support for the call center, IT, pharmacy operations, Technology Customers and 3r...
Customer Service Representative, San Antonio - TX, Salary + Benefits Qualifications: Candidates with previous customer service, call center/contact center, retail, claims, or banking experience preferred. * Advanced multi-tasking ability, ability to assist customer on phone while navigating through 8 + programs, windows * Minimum 2 years’ experience working in a Windows based computer environment...
JOB SUMMARY: Supervises a personal lines customer service unit including supplemental processing for multiple product lines (standard auto, non standard auto and property). Responsible for providing quality service to customers for multiple product lines in multiple states. Responsible for quality, production and service levels, associate supervision and development, team building and training. Pl...
Are You Passionate About Helping Others? If So, Apply With Us Today!
Customer Service Positions Open. Hiring Now - Apply Today!
Our employee-owners deliver better customer experiences. Free quote!
Learn About Small Business Call Center Software, Jobs, Training & More.
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Customer Service Career Tools
Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor in San Antonio
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Maintains and improves call center technology by analyzing deficiencies; identifying and evaluating new technology; managing installations; makes note of any issues needing resolution.
Meets call center operational standards by contributing information to strategic plans and reviews; implementing customer-service, production, productivity, quality, and security standards; resolving problems; identifying system improvements.
Popular Call Center Manager Articles
Sample Letter of Recommendation
Ever wanted to write a glowing letter of recommendation but weren't sure what it should look like? Here's an example.
Look to the Insurance Industry for Job Stability
Insurance is the Rodney Dangerfield of the business world: It doesn’t get much respect, but the industry is stable and hiring is strong.
Sales Career Advice
Learn about sales careers and get advice on writing your sales resume, preparing for a sales interview, improving your job performance and more.
Job Interview Information
Do you have an interview coming up? Get all the advice you'll need to ace it by checking out our complete library of job interview resources.
Find a Tech Internship
Internships are important for students beginning tech careers. Get some expert tips on how to land one.