Are you looking for a work environment that is growing, thriving and has a passion for people? Do you want a career that will take you places and give you new e...
Intersections, Inc Altavista, VA, 24517
CALL CENTER MANAGER Intersections Inc., a leading global provider of consumer and corporate identity risk management services, seeks a Call Center Manager for i...
4he College Board, a national educational organization, is conducting a search for an Call Center Assistant Supervisor, who will be resident in our Reston, VA O...
ChildFund International is seeking a Workforce Specialist for a multi-skill Contact Center which receives incoming phone, web and mail correspondence. This new ...
The Manager Member Operations primary responsibility will be oversight of daily operations of the Richmond call center. Manager will ensure agent compliance wit...
Looking for a fun, challenging and rewarding career in Customer Service management? Does developing processes, mentoring co-workers, and driving for results, ex...
JOB DESCRIPTION: Customer Service Representative for external technology/business help desk services. Researches and responds to first tier customer inquiries. ...
Verizon Ashburn, VA
Collaboration - it's the force behind Verizon's success as a global communications leader, and something that you'll find at work on every level. It's the key t...
Lumber Liquidators Toano, VA, 23168
The primary focus of this position is managing customer complaints. The representative is responsible for researching, documenting and resolving customer issues...
Lumber Liquidators Toano, VA, 23168
The primary focus of this position is managing customer complaints. The representative is responsible for researching, documenting and resolving customer issues...

Customer Service Career Tools

Call Center Supervisor

Salaries

$27,310.00 - $64,200.00
Typical Salary for Call Center Supervisor in Virginia
(250 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
40.8%
Some College Coursework Completed
22.9%
High School
20.7%
Associates
7.8%
Master's
5.6%
(179 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Supervisor

Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active listening
Customer Service
Data Entry Skills
Delegation
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