Call Center Manager Jobs

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1000+ Call Center Manager jobs found on Monster.

Jobs 1 to 20 of 3360
Call Center Manager / Customer Service Manager We are actively recruiting for a Call Center Manager / Customer Service Manager to lead a Customer Service Call Center as an ambassador to Customers, assisting in their needs in a diplomatic and solution-minded fashion. Other responsibilities include 1. KPI monitoring 2. Coordinate and supervise day-to-day workflow 3. Work prioritization and delegatio...
Job Title:Manager: Call Center Operations Requisition ID:1400GWB Job Category:Business Process Primary Location:USA-TN: TENNESSEE-NASHVILLE Schedule:Full-time Job Type:Regular Travel:Yes, 50 % of the Time Job Posting:Jul 23, 2014, 5:11:03 PM Description: Role Description: Candidate should have experience in managing call center operations. Experience with Life Insurance Policy Administration for l...
The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talent...
Call Center Manager needed to manage outbound call center in South Holland, Illinois. Essential Duties: Direct, coach, develop and motivate staff. Manage daily operations to maximize service to members. Motivate staff to achieve member satisfaction. Provide on-going feedback to staff regarding their performance, development and when required, disciplinary action. Provide on the job training as req...
Job Requirements: General Duties and Responsibilities: · Conducts regular audits to equipment and procedures and implement improvements · Direct responsibility for maximizing revenue and profitability of the program by minimizing risks of downtime and systems failures for technology · Responsible for the proper operation and maintenance of all network and telephony systems · Provides telecommunica...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
AETEA Information Technology is a nationwide company with hundreds of IT professionals currently working for us. Our clients are Fortune 500 companies in the financial (bank/brokerage), telecommunications, manufacturing, pharmaceutical and insurance industries. Visit us online at www.AETEA.com or on Facebook and Twitter for more information. We currently have a Project Manager consulting opportuni...
Drury Hotels is looking for a service-driven leader ready for the challenge to complement our team in Cape Girardeau at our National Call Center. In this highly visible top management role you'll have a chance to bring our President, Chuck Drury's mission into reality - "We're different than the big franchise chains. We build, own, and operate all of our hotels. Our focus is ensuring that our gues...
Our client in Baltimore, a retailer of sustainable products, is currently seeking a Customer Service Manager to join their quickly growing team. This individual needs to be highly-motivated with superior customer service skills. This is a full time permanent position offering $70-$80k. Hours will be flexible to correspond to volume and will typically be between 8:30am-6:00pm. In this role you will...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FOR...
Call Center Manager needed to manage outbound call center in South Holland, Illinois. Essential Duties: Direct, coach, develop and motivate staff. Manage daily operations to maximize service to members. Motivate staff to achieve member satisfaction. Provide on-going feedback to staff regarding their performance, development and when required, disciplinary action. Provide on the job training as req...
Responsibilities Currently seeking a sales leader within Consumer and Mass Markets to lead large team (5-10 managers, 100+ service representatives) to achieve sales, customer service and productivity commitments. Analyzes trends and formulates tactical plans to deliver goals including customer service, profit growth, revenue protection – sales, cost management and employee communications and devel...
We are currently seeking a Call Center Manager, Collections for our Dallas Center of Excellence. As a strategic member of the Operations Leadership Team, the successful candidate will collaborate with other senior-level team members to create and continue to evolve a positive, change-oriented company culture highlighted by teamwork, development, empowerment, low turnover, and high performance. The...
Johnson & Johnson companies are equal opportunity employers. Manager, Onsite Vendor Management (Medical Information Call Center)-0683140723 Description Janssen Scientific Affairs, L.L.C., is recruiting for a Manager, Onsite Vendor Management (Medical Information Call Center) to be located onsite at the vendor location in Ivyland, PA. Must be able to work an alternate work schedule from approximate...
IMMEDIATE OPENING! Call Center Training Manager About C-Payment Services C-Payment Services is an industry leader that provides payment processing services for Visa, MasterCard, Discover and American Express to a diversified portfolio of business clients. The company offers leading technology-based applications in the payment processing, PIN debit, mobile-based and Ecommerce payment processing are...
ABOUT US FIRST CALL RESOLUTION is a cutting-edge company, disrupting the face of the outsourcing industry as we know it. We operate five call centers throughout Southern Oregon, with more sites on the drawing board. Our colleagues provide customer service support for some of the most interesting companies in the world. We are an extension of our clients’’ business and do work for over 50 nationall...
1. Manages team of Call Center Supervisors. 2. Ensures department processes are in compliance with applicable requirements of the contract, state and federal regulations. 3. Assist the Call Center Manager by facilitating activities related to adherence to call center performance standards, generating reports and assuming a liaison role with appropriate departments and key staff to ensure Key Perfo...
The Fraud Recovery Team Manager will supervise a staff of 16+ Service Specialists. The Fraud department is a customer centric organization with a focus on high quality interactions and service. Additionally we focus on avoiding fraud losses, recovering funds, and various support functions. Responsibilities of the Team Manager include, but are not limited to leading their team through; coaching and...
About the company Our client offers innovative SaaS programs for consumer feedback and review, which is easy to implement. Customer and product reviews are gathered and these reviews are published by their review team. These reviews are then integrated directly within the website. Customer reviews can be displayed via a widget along with an overall score and stars. Product reviews are directly sho...
The Call Center Manager is responsible for providing quality and efficient customer service to customers through the daily management of a team of inbound and outbound customer service representatives to include motivating, recognizing and rewarding, coaching, counseling, training and problem solving. This role demands an experienced hands-on manager, who is well organized and highly effective in...

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Customer Service Career Tools

Call Center Supervisor

Salaries

$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
(292 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.6%
Some College Coursework Completed
23.9%
High School
21.3%
Associates
8.1%
Master's
5.6%
(197 Respondents)
Source: Monster.com Careerbenchmarking Tool

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