Call Center Manager Jobs
Our client has a permanent opportunity for a Call Center Manager to ensure a superior customer experience for all external and internal customers through performance and quality management of the entire Customer Care team. This position directs, manages and evaluates team performance to ensure customers are receiving a high level of professional and courteous service through voice and email channe...
The Sales & Service Center - Sales Manager (S&SC - SM) -is responsible for the front line sales delivery. In this role, the S&SC - SM acts as a role model for the values of the firm and for sales and customer service best practices. Sales managers are expected to coach and develop Benefits Advisors through continuous sales technique and skills development while addressing and all performance issue...
Career Starters Recruiting is searching to fill a role for our client in the healthcare industry, Telemarketing Floor Manager Our company is currently hiring for a top Sales Team Center Manager. We are rapidly growing, and looking for a proven strong “Closer” to lead our team. The Telemarketing Call Center Supervisor will support and manage a group of outbound cold calling representatives providin...
Exciting Call Center Manager job in Denver Metro! Ideal candidate must have 3-5 years of managerial experience as well as experience creating and administering training materials. This role would require managing internal and external employees as well as train and coach teammates. This is a temporary to hire opportunity and would start very quickly! Responsibilities for this Call Center Manager j...
Comcast shapes the future at the intersection of media and technology. We create world-class experiences that people love and trust and drive innovation that builds value. We bring millions TV and Internet, entertainment, sports and news, communications and home management, theme parks, television and movies. Comcast brings to life the best of what's to come. Cable West Division: Comcast Cable is...
Experienced Sales professionals, how would you like to work for a fast growing, fast paced and fun call center? Are you motivated by $$$?? This is an excellent opportunity start a career with a future. Company is over 10 years old but new to the Charlotte area. We are looking to expand rapidly and looking for with the motivation to go far. Management experience is not a must, but you must have str...
Call Center Manager Know you can do better? Frustrated because “they don’t listen to your ideas”? Looking for a chance to make a difference and create your own team? If you’re an experienced Call Center Manager who has boundless energy, great skills, and you really love to sell and manage, you’ll truly want to investigate and apply to become Goodness Greeness’ Call Center Manager. If you’re search...
South Central Pa Corporation searching for an experienced call center manager whose work ethic and abilities can accompany our efforts to reach the next level of expansion. The primary responsibilities are to oversee, train and coordinate the daily operations of the call center. This includes direct line supervision and coaching of all call center personnel, coordination of daily schedule and ulti...
Inbound Call Center Manager Job Description The Call Center Manager builds customer loyalty by providing excellent customer service through the coaching and development of call center greeters. Additional challenges include process improvement, monitoring and managing staff performance, communicating openly and frequently, demonstrating integrity, and leading by example. Scope and Responsibilities...
Our client is opening up a new Call Center in the Tampa Bay area. We are looking for an individual that has experience in all areas of a call center start up. The company is a well-established organization in the Energy sector. Experience in the Energy Sector is a must!!! Oversee the recruiting, hiring and training of all tele-sales agents for their packaged sales products. This includes managemen...
Job Description GENERAL FUNCTIONS: The primary focus of the duties of the Manager, IT Communications and Call Center Technology is to provide corporate leadership, management, and administration of Aqua America’s converged network communications infrastructure and call center technology while providing and ensuring optimal daily operational support to the Information Service Groups customers. Thes...
Large company in the Design District area seeks experienced Call Center Manager. This operation is open 24/7 so the ideal candidate must be flexible and willing to work OT and different shifts. $60k/yr to start with 100% benefits paid by the company. SUMMARY The Call center manager is in charge of a group of Customer Service Representatives, who work from central call centers, and sometimes over e...
We are seeking an experienced Call Center Manager for a rapidly expanding company in Greeley, Colorado. The ideal candidate will have 5+ years' experience managing large teams of outbound/inbound call center representatives as well as hiring, training, coaching, development and implementation of new programs, initiatives, campaigns and performance tracking. Ideal candidate must also have experienc...
Description Heffler Claims Group (Heffler) is an industry leader in class action claims administration and mass tort claims management. Heffler is affiliated with Heffler, Radetich & Saitta, LLP, a medium sized CPA firm founded in 1942. Over the past year, Heffler has experienced significant, national growth and is looking for high-energy Call Center Manager to join our growing team in our Philade...
Insurance related company on Long Island has an immediate need for an experienced "Call Center Manager " Salary is around 50-60+ Benefits. DOE Must have at least 3-5 years of previous related call center / customer service managerial experience Must have insurance or similar related industry experience Must be able to supervise a team of call center/customer service associates Able to multitask an...
Inbound/Outbound Call Center Manager (Raleigh, NC) Required - 3-5 Years Call Center Experience. - 2-3 years Call Center management. Responsibilities - Supervises and coordinates activities of workers providing telephone customer support services. Directly supervises 8-15 employees. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appra...
Job Title: Call Center Sales Manager – Licensed 2-15 Position Summary: Are you an experienced Sales Manager in the Greater St. Petersburg area looking for a new opportunity with a prominent healthcare company? Do you want the chance to advance your Sales Management career by joining a Deloitte Fast 500 company that provides on-going training and development? Are you interested in working for a com...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
Be a leader, put your ideas to work, make a great living! Company: Stockton Telecom Location: Grand Prairie, TX Title: Enterprise Sales Specialist – Voice and Data Position Overview: The National Sales Call Center Manager is responsible for staffing their team, managing call campaigns, reviewing quality of calls, and refining sales processes and procedures. This position reports to the GM of Sales...
Are you a results-driven leader who is interested in leveraging your managerial, project management and customer service experience in a fast-paced, ever-changing environment? The Federal Reserve Bank of Minneapolis is seeking an experienced operations or customer contact center manager to lead and oversee our contact center in the Treasury Services department. Responsibilities include: Plans and...
Become An AVON Representative or Shop Our Online Store Now!
Our employee-owners deliver a higher quality customer experience
Customer Service Positions Open. Hiring Now - Apply Today!
Apply New Local Customer Service Jobs. Find Full & Part Positions Here!
Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
Upload your resume and let employers find you!
It's that simple!
Answers for Call Center Manager Jobs
Questions & Answers Powered by Yahoo! Answers
Interview in CALL Center?
Hi i am going to have Interview in a callcenter as a manager as this is my first interview in CANADA i would like to know from experianced people what kind of question they can ask and what will be t...
How to get hired at a call center?
I've worked at IMO's pizza for three years and a warehouse for one. I'm 21 and I really would love to work in a call center. I've turned my resume into several places and never gotten a call back. Wha...
How is a job in an insurance sales call centre like?
I have been offered a position in a bank call centre with pay at $20/hr and pay bonuses based on insurance sales. However the job requires you to make a lot of sales. If you fail to meet the target...
Want call center job in banglore?
I have finish graduation with many arrear.... i want to work it as a customer care work or BPO in bang lore....where r all the walk in interview going on in bang lore... please please any know know ...
Looking for a Call Centre Job as Operations Manager?
Anyone know anything available in the South East? if not any websites or companies that you could recommend to aid in my search?
Customer Service Career Tools
Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Develops training programs by analyzing problems; developing new approaches; establishing call methodologies; preparing manuals; conducting training and re-training classes.
Prepares reports by collecting, analyzing, and summarizing information; recommending changes.
Popular Call Center Manager Articles
Sample Letter of Recommendation
Ever wanted to write a glowing letter of recommendation but weren't sure what it should look like? Here's an example.
Look to the Insurance Industry for Job Stability
Insurance is the Rodney Dangerfield of the business world: It doesn’t get much respect, but the industry is stable and hiring is strong.
Sales Career Advice
Learn about sales careers and get advice on writing your sales resume, preparing for a sales interview, improving your job performance and more.
Job Interview Information
Do you have an interview coming up? Get all the advice you'll need to ace it by checking out our complete library of job interview resources.
Find a Tech Internship
Internships are important for students beginning tech careers. Get some expert tips on how to land one.