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1000+ Call Center Managers jobs found on Monster.

Jobs 1 to 20 of 2091
Responsibilities Currently seeking a sales leader within Consumer and Mass Markets to lead large team (5-10 managers, 100+ service representatives) to achieve sales, customer service and productivity commitments. Analyzes trends and formulates tactical plans to deliver goals including customer service, profit growth, revenue protection – sales, cost management and employee communications and devel...
Company Confidential Duluth, GA, 30096
This position will be responsible for making outbound lead generation calls for a nationwide commercial construction company. We are looking for individuals to fill 4 of our Call Center Representative openings: Drive-By Leads Duties will include placing calls specifically created by Drive-By leads from respective Field Personnel. Detailed qualification of this potential customer base is a priority...
Company Confidential Charlotte, NC, 28273
This position will be responsible for making outbound lead generation calls for a nationwide commercial construction company. We are looking for individuals to fill 4 of our Call Center Representative openings: Drive-By Leads Duties will include placing calls specifically created by Drive-By leads from respective Field Personnel. Detailed qualification of this potential customer base is a priority...
Job Description: This Call Center Operations - Director Level Position Features: ? Employer Paid Heath/Dental Benefits ? Freedom To Innovate ? Great Pay: $80,000 to $100,000 ? Competitive Incentives POSITION SUMMARY: - Hiring, training, retention and performance of CS team + managers - including routine QA audits to ensure the highest of standards are maintained - Develop customer incentive and re...
As a key member of RAINN's Victim Services management team, the Safe Helpline Call Center Program Manager will be responsible for ensuring the proper provision of services to users of the Safe Helpline. The Program Manager will provide on-site, direct supervision of shift managers. The Safe Helpline Call Center Program Manager is a full-time position exempt from the overtime provisions of the Fair...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
The Call Center Sales Trainer is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, develop and manage...
Company Confidential Clifton, NJ, 07013
JOB SUMMARY: The Member Services Manager will be responsible for monitoring customer service phone calls to ensure accuracy and quality, provide coaching and feedback to customer service representatives, provide support for escalated phone calls, research and resolve member issues. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Daily monitoring of call metrics such as Abandonment Rate, Average Speed of...
Capitol Office Solutions is a subsidiary of Xerox Corporation. We are the Mid-Atlantic's most advanced technology and Services Company specializing in Office Systems and Workflow Solutions. We partner with key industry leaders such as Xerox, Kyocera, and Hewlett Packard. We're headquartered in Columbia, MD and have offices in Washington D.C., and Tyson's Corner. We offer the Xerox technology with...
Call Center Team Lead-Mid Shift (10:30pm to 7:00pm) Supervise all activities of the callers in the call center Listen to callers making calls and give immediate feedback - Sit with different callers throughout the shift and listen to them make and receive calls. As the caller is working, give them direction and feedback in an effort to improve the patient and doctors experience with DSI. Complete...
POSITION SUMMARY: The Call Center Reservationist plays a vital role within the company as they are often the first point of contact for our venues. The Call Center Reservationist will answer a multi-line telephone promptly and courteously and the primary responsibility is to answer all guest inquiries while maintaining a good image for the company. GUEST SERVICE REQUIREMENTS: Provide a friendly, p...
HomeBridge Wholesale is excited to announce that we are launching a National Call Center in the greater Detroit Area. HomeBridge is looking for an experienced Sales Director or Sales Managers that have a proven successful track record in wholesale lending with extensive knowledge of Conventional, FHA, VA, USDA, and Mini-Correspondent lending. Successful Applicant: Minimum of 2 years Managerial Exp...
Looking for a seasoned call center person that has good communication skills, good attendance, able to multi-task, prior call center experience is preferred. Please ensure that testing is completed prior to submitting candidates resume and pre-screen questionnaire. Provide excellent customer service by communicating effectively with the Luxottica Retail Field Associates. Major Duties and Responsib...
Inland Business Systems a Xerox Compmany is searching for a talented Customer Care Center Manager to join our growing team! This position is located in Sacramento, CA SUMMARY: Oversees the operation of the Customer Care Center (CCC). Supervises, coaches and develops the Call Center team. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Orders and maintains...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for spe...
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Customer Service Career Tools

Manager

Salaries

$24,960.00 - $109,450.00
Typical Salary for Manager
(2094 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
34.3%
Some College Coursework Completed
25.3%
Master's
13.7%
High School
12.6%
Associates
9%
(2014 Respondents)
Source: Monster.com Careerbenchmarking Tool

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