Call Center Managers Jobs
Company Confidential Irwindale, CA, 91706
Managers Customer Service/Collection Call Center Irwindale, CA GC Services is currently seeking dynamic individuals who want to start a career with a respectable company. We are one of the largest collection agencies in the U.S. with over 10,000 employees and over 50 years of experience in the teleservices industry. We are currently seeking motivated individuals for management positions located at...
The Director of Travel Operations is responsible for developing and implementing the overall strategic plan for the operations including communicating best practices, operational strategies, and solutions in line with department and company objectives and client service level agreements. ESSENTIAL FUNCTIONS & RESPONSIBILITIES• Oversee all aspects of the operations including staffing, planning, per...
ElitePay Global is a Merchant Service Provider for small and medium sized businesses across the country. Our headquarters are located in Henderson, Nevada and we have regional offices spread out across the country. The location in which we are currently hiring is located in Downtown Chicago. Our Call Centers provide qualified appointments with Business Owners for our outside sales agents. We are l...
DAYTIME & EVENING CALL CENTER INTERVIEWERS– Cheektowaga, NY EVENING INTERVIEWERS IN HIGH DEMAND Would you like to be part of a team that is redefining the customer loyalty and performance management reporting industry? Corsential is a customer experience firm with 40 years of experience supporting leading companies from many business sectors within North America. This position is a Call Center Int...
Ambius Ambius is different. It's changing the way we think about our workplace and about the environment with which we want to surround ourselves. Ambius will be the premier creator of ambience for businesses, which enriches the work experience and enables people to thrive. Our mission is to provide world-class service experiences that enhance business environments, growing on our core leadership...
Director, Call Center Operations Summary: Service to the Armed Forces provides a worldwide system of services that are available to military members and their families. These services include an emergency communications network available 24 hours a day, 7 days a week, to assist in family emergencies; verification of emergency leave information to help military commands make informed decisions, acc...
CareersUSA, a leader in the staffing industry with over 31 years of experience, has another job opportunity for you: Our client is seeking a Customer Service Representative / Inbound Call Center Agent in King of Prussia, PA. Earn $15.50 per hour at this full-time, temp-to-hire position. Work 40 hours per week, Monday - Friday, 12:00 PM - 8:30 PM. Position Summary: The role of the Customer Service...
Responsibilities The Contact Center Workforce Analyst is responsible for optimization of agent level staffing in order to ensure effective call route execution and consistent adherence to desired customer service and service level expectations. This role focuses on the analysis of the key factors driving staffing needs and labor costs and makes recommendations that assist in maximizing contact cen...
Company Confidential Superior Township, MI, 48105
Call Center Manager Develop, implement, assess and improve day-to-day operations of inbound customer service call center. · Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence. · Assume accountability for the delivery of value-adding operations management se...
Our client is currently seeking a Credit Call Center Recruiter at their location in San Antonio, TX. This individual will be responsible for administering the recruiting and selection process for open non-exempt positions for the Credit Division of our client. Acts as sourcer, talent scout and operational expert in areas related to high volume, call center operations recruitment. Primary Responsib...
Develop, implement, assess and improve day-to-day operations of inbound customer service call center. · Oversee day-to-day call center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence. · Assume accountability for the delivery of value-adding operations management services in support of...
Verizon Wireless owns and operates the nation’s most reliable wireless network, serving over 94.1 million voice and data customers. Headquartered in Basking Ridge, New Jersey, Verizon Wireless is a joint venture between Verizon Communications and Vodafone. Call Center Representatives Call Centers located in Sacramento, Irvine, El Paso, Albuquerque, Bellevue and West Valley City Utah. If you are in...
Description Our client is an award winning global financial services company with an immediate need for 10 customer service professionals who are available for a 3-month temporary "summer job." This opportunity provides exceptional training, knowledgeable managers, and lots of opportunities for professional growth. Skills/ Requirements Our client is looking for individuals who can quickly think on...
Call Center Commando - Outbound Appointment Setting Are you waiting for that opportunity to move up the ladder of success, but haven’t found the right company? Are you a top producer in setting appointments over the phone? Can you position technical solutions in layman’s terms? Do you know how to create and send e-mail that can pique someone’s interest? Are you good at introducing a solution or se...
. Call Center Training Specialist - Sr. Level $65-70K A leader in educational testing services is seeking a Sr. Level Call Center Trainer for a direct hire opportunity in the East Orlando area. In this hands-on role, you’ll design, build, and deliver training content that enables the call center’s customer service and sales teams to achieve success. KEY RESPONSIBILITIES Lead Training & Development...
Job Number: 243483 Call Center PM (IVR, PBX) Responsible for the coordination and completion of projects within the information technology department. Oversees all aspects of projects. Sets deadlines, assigns responsibilities, and monitors and summarizes progress of project. Builds and maintains working relationships with team members, vendors, and other departments involved in the projects. Prepa...
. Adecco Medical and Science, a division of the world leader in the recruitment of medical and scientific professionals, has an opening for a Pharmacy Tech, for a Pharmacy Call center - in North Phoenix, AZ Description: Thisposition has the primary responsibility of working closely with patients and their prescribing physician to ensure they receive all of their specialty medications when needed....
Company Confidential Los Angeles, CA, 90010
Established internet marketing firm is seeking a Call Center Manager to lead our Sales and Service Client Care Center. Compensation package of $50-75K year(Based on salary and performance based bonuses) Please review the ENTIRE employment ad PRIOR to submitting your resume AND please include a cover letter explaining why you believe you are the ideal candidate for this position. We are a leading i...
RRReview is an affiliate of Select Portfolio Servicing, Inc and is a nationally recognized company that has specialized in providing property valuation and inspection products for loan servicing organizations, mortgage loan acquisitions, portfolio managers, and default service providers for more than ten years. RRReview has the experience of providing thousands of valuations every month for servic...
Company Confidential Albuquerque, NM
Call Center Operations Manager Maintain operational proficiencies of an account(s) by managing the delivery of sales, support services and operational requirements of the customer as outlined in assigned contract. Ensure customer contractual KPI's are achieved while providing the Managers and staff with operational support. Maintain the business profitability to the gross margin level. Manage the...
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Answers for Call Center Managers Jobs
Questions & Answers Powered by Yahoo! Answers
Why do companies have to give bottom of the barrel jobs important names?
Seriously at Comcast they call their call center reps...."account executives." At Georgia Power they are called...."account managers". Do they do this because the company has a self-importance polic...
What is the average salary for a person in the Philippines?
What is the average salary for a person in the Philippines? What do people earn monthly for jobs like hotel front desk, call center, bank teller, bank manager, ect?
I am considering a pplying for a job as manager of an At&t call center. What's it like to work in a ...
I have 8+ years in management, but I'm looking for a career change. What type of issues are different in a call center than in other working environments? What is the typical pay scale for call cent...
What are common behavioral job interview questions?
I have an interview for a customer assistant position at a call center for AT&T. What do you think they will ask me?
How do I prepare for an interview for Credit & Collections manager?
I've worked in collections over 8 years and have managed a call center for over 9 years. The thing is I've worked in collections over 15 years ago. I still remember it all but how do I prepare myself....
Customer Service Career Tools
$24,960.00 - $109,250.00
Typical Salary for Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Accomplishes department objectives by managing staff; planning and evaluating department activities; maintaining departmental standards and product knowledge.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; recording profit and loss margins; adjusting budget appropriately when discrepancies are detected.
Determines goods and services to be sold; sets prices and credit terms based on customer demand; maintains product knowledge.
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