Call Center Managers Jobs
Our client a large well-known corporation located in Mercer County NJ, is looking for a new Call Center Manager to join their team! If you have experience managing a call center coupled with a background overseeing sales staff this is the position for you! Responsibilities include: •Managing all facets of the Customer Service and Sales teams; ensuring exceptional customer service and accurate pr...
CALL CENTER ASSISTANT MANAGER San Antonio Shoemakers During the last 38 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality comfort footwear. SAS is seeking an Assistant Manager to help lead the Call Center department (CASA). The CASA Assistant Manager will help to ensure that the call center is staffed ...
Snap Finance is a rapidly growing digital-finance company that specializes in providing consumer financial services and rent-to-own purchase options. Snap has a strong supportive culture and is dedicated to its customers, merchant partners, and its team members. We are hiring a Customer Service Manager for our West Valley City, UT location. If you possess the qualities below and a strong desire t...
Job Title:Operations Manager Call Center Services Requisition ID:1400N0B Job Category:Service Management Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 30, 2014 Description: Essential Job Functions Coordinates moderately complex to complex activities of functional areas or of department account leads to ens...
Inside Sales and Call Center Manager in Consumer Technology Start-up Responsibilities include: Make outbound sales calls to consumers using leads generated through advertising and other company initiatives Answer inbound consumer calls, for both sales and existing customers Collect, organize, and track leads Produce daily report Maintain daily telephone log Develop and implement policies an...
We currently have an opening for an Customer Service Assistant Manager in our call center located in Fairfield, California. Summary The Assistant Manager will partner with the Manager of Customer Service, share responsibility and execute on the essential functions as noted below: Essential Functions Develop metrics and standards and report on results as needed. Develop and implement changes t...
Welcome to FortuneBuilders - Start Living the Life You Love Are you a Call Center Management wizard? Is your passion to help people? Are you an enthusiastic "A-Player" seeking an opportunity to spread your wings? Working with FortuneBuilders gives you the opportunity to learn from the Owners of one of the fastest growing real estate education companies recognized by Inc. Magazine, whose real e...
Cutting Edge Recruiting, CERS, is seeking an experienced Training Manager for a Call Center Environment with one of our long lasting clients in the South Florida market who has sustained growth, profitability, strong internal culture and community service year over year. If you are looking for a truly unique opportunity to utilize your talents in an exciting and forward thinking-environment who va...
ABOUT THE COMPANY: CEANNATE Corp CEANNATE Corp is a leading provider of business process outsourcing (BPO) services for government, private, and affiliated sectors. Education continues to evolve as one of the three key issues in the national consciousness along with Health and Welfare. Our goal is to provide key expertise in the financial environment surrounding education in the United States. O...
When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. We are currently seeking a Call Center Manager for our Gaffney, SC Distribution Center. The Call Center Manager is responsible for developing strategic init...
Role: Change Management Analyst Location: Newark, DE Type: Contract Duration: 12 months Job Description: Experis has an opening for a Call Center Project Manager for a large financial client in Newark DE. This is a great opportunity to work for a large reputable company with the latest available technologies. Requirements Experienced PM with Telephony/Call Center Technology Experience. Lea...
About Us World Wide Medical Services Inc., founded in 2001, is a provider of physician prescribed home electrotherapy and orthotic devices. We are a privately held company with over 30 years of combined experience in the medical device industry. World Wide Medical Services is a Certified State of Florida Minority-Owned Business. Our goal is to provide prompt, professional services to both physici...
JOB DESCRIPTION: CALL CENTER MANAGER Company Description: RESA Power Solutions is a market leader in the power distribution and control electrical equipment re-manufacturing segment. Our customers are electrical contractors, industrial equipment users, data centers and electrical utilities across the US. With current locations in San Jose, CA, Shelton, CT, Los Angeles, CA and Plant City, FL and ...
his position is more marketing centric than IT MUST have expereince with call centers CORE EXPERIENCE NEEDED Call Center Sales and/or Service – understands how operations in call centers work, agents, training, deployment timing. Marketing experience – retention, saves, winback, existing customer upsell Project Management Must be detailed organized Time management critical Analysis Ability...
39 Year Old Fundraising Company with new upscale office in North East Modesto is looking for an experienced call center manager. Base pay guaranteed with bonus pay which is based directly on what is raised. All the benefits of running your own business with the financial backing and support from one of the most experienced companies in the business. Duties include: Hiring and Training new talent...
ACCOUNTABILITIES: Plan, organize, and direct a wide range of training activities, active involvement in any transitions and knowledge transfers are expected. Conduct orientation sessions and arrange on-the-job training for new employees. Maintain and improve job skills of employees, and help prepare for jobs requiring greater skill, improve Genpact specific training skills in order to position US...
Roth, a Sodexo company, a leading national provider of roofing services is hiring a Call Center Manager responsible for day-to-day activity of its’ Roof Leak Services Department to ensure that every call is handled in a professional, appropriate and timely manner from creation to resolution. The Call Center Manager is responsible for supervising its’ staff to ensure overall goals are achieved with...
Local waterproofing company is seeking a full-time enthusiastic inbound/outbound Call Center Manager. Candidates must be comfortable coaching employees as well as speaking with customers on the phone; previous call center experience preferred; proficient data-entry skills required. Proven record of dependable work history and ability to work in a drug free environment are essential. Starting compe...
Company Confidential Ridgeland, MS, 39157
Lefleur Logo 2x.eps Management GENERAL MANAGER OPENING LeFleur Transportation of Texas seeking to fill a full time General Manager position in San Antonio or Edinburg,TX. Must have BA/BS from an accredited college or university. The GM will be responsible for complete operations of a non-emergency medical transportation company throughout the state. Effective communication skills, verbal & written...
Call Center Representative Convergys Convergys Corporation (NYSE: CVG) is a global leader in providing customer service management solutions. For more than 30 years, our combination of domain expertise, operational excellence, and innovative technologies has delivered process improvement and actionable business insight to marquee brands all over the world. Convergys has approximately 70,000 emplo...
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Customer Service Career Tools
$24,960.00 - $109,450.00
Typical Salary for Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Accomplishes department objectives by managing staff; planning and evaluating department activities; maintaining departmental standards and product knowledge.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; recording profit and loss margins; adjusting budget appropriately when discrepancies are detected.
Determines goods and services to be sold; sets prices and credit terms based on customer demand; maintains product knowledge.
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