Job Search Results: Call Center Operations Manager Jobs Near Arlington Heights, Illinois

1. Tracks and reports performance of individual employees, assistant managers, and groups as a whole at the site or client level. 2. Audits and observes assista...
Work Location: Not Applicable Shifts: 1 Positions Available: 1 Position Summary Under general direction of the Manager, Client Support Center or other superviso...
Work Location: Not Applicable Shifts: Weekend Positions Available: 1 Position Summary Under general direction of the Manager, Client Support Center or other sup...
Work Location: Not Applicable Shifts: 1 Positions Available: 1 Position Summary Under general direction of the Manager - Client Support Center, provides technic...

Customer Service Career Tools

Call Center Operations Manager

Salaries

$31,600.00 - $86,250.00
Typical Salary for Call Center Operations Manager in Arlington Heights, Illinois
(6 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.8%
Some College Coursework Completed
24.8%
Master's
13.2%
Associates
10.4%
High School
9.6%
(250 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Operations Manager

Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff; new project development; develop policies and procedures to meet specific goals.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active Learning
Active listening
Analytical Skills
Coaching
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