Job Search Results: Call Center Operations Manager Jobs in Jacksonville, Florida

Tasks: - Manages call routing and scheduling to ensure required coverage. - Provides direction to ensure accuracy of forecasted internal and outsourced call vol...
Tasks: - Provides leadership required to drive excellence in technical support and customer service for Comcast HSI customers. - Communicates and manages all pe...
Position Guidelines- Assistant Manager Responsible for the overall performance of the store and assists Store Manager with generating sales potential, recruitin...
General Description: This employee will be answering phones, gathering information, transferring calls to appropriate staff, keeping productivity reports, revie...
KEY PURPOSE OF THE JOB The Associate Account Manager will support large numbers of small business customers via telephone while maintaining quality standards an...
PetSmart lake city, FL
Fetch your future! If you’re passionate about pets & want to build a challenging career with the leading pet retailer, why not combine your love for pets with a...
Tasks: - Develops personal performance plans with CAE's and provides on-going performance feedback and quarterly performance plan reviews. Establishes career an...
ACE Cash Express Gainseville, FL, 32605
ACE Cash Express is the largest and fastest growing retail/financial institution of its kind. ACE offers a variety of financial services including short term lo...
ACE Cash Express is the largest and fastest growing retail/financial institution of its kind. ACE offers a variety of financial services including short term lo...
AVON is looking for part time or full time Sales Representatives! Join the career change movement, or just complement your current career. At AVON, people from ...
The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 maj...
KCN COMMISSARY REPRESENTATIVE Keefe Group, through its affiliates Keefe Supply Company, Keefe Commissary Network (KCN) and Access Securepak, is the nation’s lea...
The Client Relationship Manager’s primary focus is to act as the point of contact for an assigned group of clients and ensure client retention, profitability an...
Summary Responsible for providing operations support for the National Sales Center related to monitoring call volume traffic and ensuring Center metrics are ach...
Cintas is currently looking for a Service Manager to directly manage a team of Service Sales Representatives (Route Drivers) who provide the pick-up and deliver...
Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call r...
Business Unit: Terminix Title: Branch Service Manager - Pest /Termite Control - 1562 Location: FL- Ocala- 2425 City: Ocala State: FL Postal Code: 34474 Function...
Monster Worldwide Multiple locations
This is not a JOB, this could be your own business! Opportunity Overview Company: The Master's Touch Potential Income: $60,000-$125,000 Job Type: Owner/Operator...
K¹² is a dynamic company on a mission to provide the most compelling, comprehensive, and effective K-12 education available. Our employees are a critical part o...
The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 maj...

Customer Service Career Tools

Call Center Operations Manager

Salaries

$43,500.00 - $100,000.00
Typical Salary for Call Center Operations Manager in Jacksonville, Florida
(9 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.9%
Some College Coursework Completed
24.2%
Master's
13.6%
Associates
10.2%
High School
9.4%
(265 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Operations Manager

Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff; new project development; develop policies and procedures to meet specific goals.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active Learning
Active listening
Analytical Skills
Coaching

Call Center Operations Manager Industry Snapshot

247,000
Size of Industry
11.70%
Rate of Growth
38.9 %
have Bachelors
13.6 %
have Masters
$43,500.00 - $100,000.00
Typical Salary for Call Center Operations Manager in Jacksonville, Florida
Source: Bureau of Labor Statistics, May 2006
Monster.com Careerbenchmarking Tool
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