Call Center Operations Manager Jobs in Mesa, Arizona
Currently, there are no Call Center Operations Manager jobs available in Mesa, Arizona which match this search. You may wish to explore similar job titles on the Customer Service jobs in Arizona page or view related jobs below.
About the Job Can you make 70k a year in a Collections job? YES! If you want a job that can offer you unlimited income and teaches you valuable life skills, contact us today to set an interview and learn about your new career with Progressive Financial Services. We are actively seeking bright, well-spoken go-getters to join our Tempe AZ. call center. Progressive Financial is a nationwide collec...
Marten Transport Mesa, AZ
Operations Manager needed to direct a lead a team of service center dispatchers. The ideal candidate will have experience in a logistics or call center type environment directing the day to day functions of a 14 person team with internal customers. This is a contract to hire role in Mesa, AZ and direct hire can be considered for the right candidate. All qualified candidates encouraged to applyResp...
Overview: Want to be where the action is? Looking for the challenge and excitement of meaningful work with a growing and expanding organization? Want to contribute to something that will make a difference while having the opportunity to sell a full suite of IT solutions? Then talk to us at OneNeck IT Solutions, a TDS company. Our services empower customers to communicate more effectively every da...
CGI Group Inc Tempe, AZ
Position Description: CGI US Tier 1 Operations organization is currently seeking a Manager of IT Infrastructure (Wintel) to help continue with their strategic growth within the US. CGI offers more than 35 years? experience providing IT services to our clients together with a foundation of IT best practices that ensures success. This opportunity is for a self-motivated individual who has proven ex...
Health Net Tempe, AZ, 85280
Health Net, Inc. is a publicly traded managed care organization that delivers managed health care services through health plans and government-sponsored managed care plans. Its mission is to help people be healthy, secure and comfortable. Health Net, through its subsidiaries, provides and administers health benefits to approximately 5.4 million individuals across the country through group, individ...
HD Supply Gilbert, AZ
Requisition # 8132 Select Location Gilbert,AZ Functional Area Operations Line of Business Waterworks Job Type Full-Time Minimum Travel Percentage None Relocation Provided No Company Overview HD Supply (www.hdsupply.com) is one of the largest industrial distributors in North America. The company provides a broad range of products and value-add services to approximately 500,000 customers wit...
Centene Corporation Tempe, AZ, 85280
Position Purpose: Provide clinical coaching and administrative leadership to an interdisciplinary group of clinicians and non clinicians on the Clinical Operations Teams. May act as a Health Management Clinician as necessary. May have oversight for internal or remote staff. May also manage coaches in other call centers. Manage daily operations and productivity for a Clinical Team either in house ...
Job Summary: The Operations Manager for an account is the first line management position responsible for managing the daily operations of a services or support department, function or business area. Responsibilities: • Working closely with the DPE and PE, ensure service delivery customer satisfaction objectives, contract costs, and service level agreements are met. • Manage the day to day opera...
TITLE: SALES OPERATIONS MANAGER PROGRAM: VZT - Network Fleet & State Farm Programs STATUS: FULL-TIME / EXEMPT The Client Operations Manager is responsible for the overall service delivery and client relationship for an assigned account base. Primary Responsibilities: Overall accountability for assigned programs including sales, service delivery, KPI attainment and client satisfaction Dir...
HR Support Center Rep -Tempe, AZ #88970 Tempe, AZ
Apply Now ? Apply to this Job Attach your resume Job Description Current Need: Based in Tempe, AZ this HR Support Center Representative responds to telephonic and/or electronic first level HR Support center inquiries from McKesson businesses. The HR Support Center Representative provides either direct resolution or routing the inquiry to the appropriate Operations and/or shared service depart...
NRG Energy, Inc. Scottsdale, AZ, 85250
Operations Specialist I Req ID: 2014-14071 Location Name: NRG Solar Headquarters Category: Operations State/City: US-AZ-Scottsdale Type: Full Time Hourly # Openings: 1 Details About this Career Opportunity: Overview: NRG is leading a customer-driven change in the U.S. energy industry by delivering cleaner and smarter energy choices, while building on the strength of the nation’s largest a...
Customer Experience Assistant Team Manager: Overview The Customer Experience Assistant Team Manager has responsibility for all aspects of customer care, including assisting the Team Manager with staffing, scripting, coaching, role plays, email, back office, and chat services. Additionally,this person plays an important role in the development and improvement of our websites, mobile experience, op...
Brand: Aaron's Req# C14017K Description: Aaron’s has a long legacy as an industry leader, with continued growth regardless of the economy. In business since 1955, we have grown to over 2,000 stores across North America built on a foundation of excellence, customer focus, quality products and services. Personally and professionally, we hold ourselves to high standards and an unwavering commitment...
Description P.F. Chang’s is seeking a temporary Manager, Distribution & Supply Chain to cover for an employee who will be on maternity leave. The anticipated period of the temporary role is a 16 week period (beginning in late October). Typical hours are Monday through Friday from 8 am to 5 pm. Position will report to the Sr. Manager, Distribution & Supply Chain and is responsible for consolidatin...
Telephony / Workforce Manager Prosper is looking for a flexible and detail oriented individual with experience acquiring, configuring and routing/skilling a large number of TFNs across multiple lines of business (sales, service, investor, credit risk, etc.). The ideal candidate will have hands-on experience developing call/work routing strategies to leverage individual agent and operations center...
Customer Experience Team Manager: Overview The Customer Experience Team Manager has responsibility for all aspects of customer care, including assisting the Director of CX with staffing, call center management, email, back office, and chat services. Additionally,this person plays an important role in the development and improvement of our websites, mobile experience, operations, and communication...
When you choose Toll Brothers, you enjoy all the special advantages offered by "America's Luxury Home Builder™." Build Your Career with an Industry Leader Position: Mortgage Team Manager Location: Scottsdale, Arizona Join an award-winning company! TBI Mortgage, America's Leading Luxury Lender, seeks a Mortgage Team Manager to develop relationships and maintain contact with Toll Brothers home ...
POSITION SUMMARY Hickory Farms is looking for an Area Manager to oversee a group of retail locations for the winter holiday season. This position will begin at the end of September 2014 and will go through the first week of January 2015. The Area Manager is responsible for the overall operation and performance of a group of our holiday stores, which includes, but is not limited to: meeting sales ...
Move Sales, Inc. Account Executive- Inside Sales Full-time, in-office position -- Scottsdale, AZ Move is currently looking for talented individuals to join our team in the role of Account Executive, which is a unique and exciting call center inside sales role. We’re interested in people who want to grow with us, who have experience working in a call center, and have a proven track record in cl...
Description Join P.F. Chang's and become our new Systems Administrator I at the Home Office in North Scottsdale! Reporting to the Systems Services Manager, under direct supervision a Systems Administrator Level 1 is responsible for Systems support for designated systems and platforms. Additionally, provides assistance to the Technical Operations Help Desk for escalation resolution/troubleshooting....
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Customer Service Career Tools
Call Center Operations Manager
$9,090.00 - $124,950.00
Typical Salary for Call Center Operations Manager in Mesa
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Operations Manager
Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff; new project development; develop policies and procedures to meet specific goals.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Develops and cultivates a strong working relationship with other functional areas within the Center; Understanding their goals and objectives while balancing the priorities of all parties involved in order to meet the business objectives.
Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
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