Call Center Operations Manager Jobs in Mesa, Arizona
22 Mesa, AZ Call Center Operations Manager jobs found on Monster.Jobs 1 to 20 of 22
Job Title: QA Project Manager(IVR,Call Center) Location: Chandler,AZ Duration: 12 Months+ Minimum Qualifications: · 3+ Years of Internet/Mobile Banking project management, QA testing, or related activities · 5+ years of working within a Technology & Operations Organization or similar industry · 5+ years of experience managing/coordinating Enterprise Testing · 7+ years of experience with project Me...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert in project management, s...
Technical Testing Project Manager (Test, Call Center) Location: Chandler, AZ Duration 12 months + Quality Assurance (QA)group, with a focus on (internet/mobile) oriented projects. This TPM position will partner with an overall Project Manager to assist the overall PM with the testing phase of the project. The TPM will be responsible for all facets of Quality Assurance related testing associated wi...
Summary: The dynamic and motivated hands-on Senior Manager, Network Engineering and Operations, will lead and grow our established team of highly effective network engineers and administrators. The successful candidate will ensure that EchoStar’s global broadcast and OTT networks are well-designed, supported, cost effective and ready to handle a rapidly expanding service offering. This position in...
We are looking for an individual to join our team as an Operations Manager with responsibilities for the daily oversight of the violations preprocessing and call center supervisors, associates, budget and internal/external relationships. This position requires a seasoned, quick thinking individual with good judgment who applies a comprehensive and in-depth working knowledge of operations line mana...
Company Confidential Phoenix, AZ, 85040
Working At Aetna - the Value To You What does it mean to work at Aetna? A lot. From programs and benefits that support your financial, physical and emotional health to opportunities to build your knowledge and expand your career, the company makes working here a valuable experience in many ways. POSITION SUMMARY Maintains oversight of the local claim and call functions for the Medicaid After Hours...
PRIMARY PURPOSE AND FUNCTION: The Operations Manager is responsible for the 24 hour safety, management, quality of services delivered and operation of the company facility. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The Operations Manager is responsible to oversee the daily operations of the facility. He/she is responsible for licensing compliance, accreditation, client safety and wellbeing, hiring...
. Imaging Advantage delivers healthcare services to hospitals and healthcare organizations across the nation focused primarily around radiology and is venture funded primarily by Goldman Sachs. Imaging Advantage combines deep clinical, financial and healthcare management expertise with innovative technology platforms and information assets to make healthcare better, collaborating with customers to...
Job Title: Account Manager Department: Client Services Reports to: Director of Client Services or CEO / COO FLSA Status: Exempt Schedule Shift: Hours will vary dependent upon needs of the client. Temporary short term position September- Nov 5th, opportunity for fulltime position in other areas after assignment. Pay rate: Strong pay and bonus opportunities. DOE Summary: Manage all aspects of the cl...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
When you choose Toll Brothers, you enjoy all the special advantages offered by "America's Luxury Home Builder™." Build Your Career with an Industry Leader Position: Mortgage Team Manager Location: Scottsdale, Arizona Join an award-winning company! TBI Mortgage, America's Leading Luxury Lender, seeks a Mortgage Team Manager to develop relationships and maintain contact with Toll Brothers home buyer...
Description: Tricare! Nurse Leadership! Phoenix! Talk about meaningful work. Talk about an important role. Let's talk about your next career move. Our UnitedHealthcare Military & Veterans organization has been selected to provide quality health care services for those who serve our nation. This is an opportunity to share in something special; an opportunity for all of us to serve those families wh...
Capgemini, one of the world's foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called...
We are a rapidly growing company in one of the nation's hottest industries. Due to growth, we are looking for an Inside Sales Manger to join our team. As an Inside Sales Manager you are responsible for the development and performance of all sales activities in your assigned market. You staff and direct a sales team toward the achievement of maximum profitability and growth, all the while staying i...
Description As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient comm...
Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM The Senior Workforce Analyst is responsible for all scheduling, call volume monitoring and adjusting. Responsible for d...
POSITION PROFILE : Supports the daily operations of one or more MS locations including any or all of the following: copy production and finish work, operation of a mail center, maintaining billing logs and reports. Supports the region's MS logs and reports, the MS services during implementation and fills in for absences and vacations throughout the Ricoh Management Services locations, as well as a...
Phoenix Career Fair on July 28, 2014 Click here to register - It's FREE National Career Fairs invites you to attend the Phoenix Career Fair on Monday, July 28, 2014. This is a great opportunity to interview with dozens of top employers hiring for positions in all types of industries. Candidates in all fields are encouraged to register to attend. *Registration is not required to attend. Phoenix Car...
Manpower is currently recruiting for a Customer Service Rep (3-5 years) in Phoenix, AZ! In this position, you will receive inbound calls from Advisors and clients who have service related issues. Job Responsibilities: • Create a strong working relationship with Advisors and their assistants. • Educates advisors where to find online information. • Process incoming on line requests from Advisors and...
Master Halco, the largest manufacturer/distributor of fencing products, has an immediate opportunity for an Inside Sales Representative in our Phoenix, AZ distribution center. Responsibilities include developing new sales opportunities; via interaction with an existing contractor customer base and a network of prospects, providing outstanding customer service and the ability to build relationships...
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Call Center Operations Manager
$9,090.00 - $124,950.00
Typical Salary for Call Center Operations Manager in Mesa
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Operations Manager
Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff; new project development; develop policies and procedures to meet specific goals.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations.
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