Call Center Operations Manager Jobs in Mesa, Arizona

Currently, there are no Call Center Operations Manager jobs available in Mesa, Arizona which match this search. You may wish to explore similar job titles on the Customer Service jobs in Arizona page or view related jobs below.
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Description DISH's 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer and Technical Service representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Requirem...
Description DISH's 11 U.S.-based Customer Service Centers provide award-winning service to millions of customers throughout the nation. Customer and Technical Service representatives act as excellent information resources for billing, programming and troubleshooting questions including suggesting ways for existing customers to get the most value and enjoyment from their DISH experience. Requirem...
The Operations Manager is responsible for the overall facilitation of multiple projects’ key performance indicators, including quality, sales, staffing levels, attrition, attendance and profitability. The Operations Manager will directly manage a team of Operations Project Coaches, and will be responsible for fostering employee leadership while taking an active role in promoting World Class Custom...
The National Automobile Club, located in Foster City, is seeking an individual to supervise its 24/7 Emergency Road Service call center. This full time exempt position reports to the Call Center Operations Manager. Duties and Responsibilities: · Supervising, training and evaluating service coordinators · Monitoring road service activity and service performance statistics (Average answer speed, ...
The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: · Direct the forecasting and scheduling of daily workforce. · Continuously evaluate workflow and identify opportunities for ...
JOB TITLE: Customer Contact Specialist DEPARTMENT/GROUP: Contact Center Operations REPORTS TO: Contact Center Supervisor JOB SUMMARY: The Customer Contact Specialist is responsible for responding to all customer inquiries and issues regarding Beneficial’s products and services. This individual identifies and solves problems and recommends products, programs, and services when appropriate. The ...
Position Summary: The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: · Direct the forecasting and scheduling of daily workforce. · Continuously evaluate workflow and identify...
Harte HanksHarte Hanks Austin, TX
About this job Job description The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: Direct the forecasting and scheduling of daily workforce. Continuously evaluate workflow an...

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Customer Service Career Tools

Call Center Operations Manager

Salaries

$9,090.00 - $124,950.00
Typical Salary for Call Center Operations Manager in Mesa
(7 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
37.2%
Some College Coursework Completed
24.3%
Master's
14.2%
Associates
11.1%
High School
9.8%
(296 Respondents)
Source: Monster.com Careerbenchmarking Tool

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