Job Search Results: Call Center Operations Manager Jobs in Woburn, Massachusetts

The manager of Nova’s Customer Care call center is responsible for planning , organizing, and monitoring the inbound and outbound workflow of our diabetes suppo...
Under the general direction of Member Services Call Center Manager, the Call Center Supervisor is responsible for direct supervision of staff in the Member Serv...
SmartDestinations.com, recently named one of the “Hottest Companies In Boston” and home of the immensely popular Go Cards in nine cities nationwide, has an imme...
The Customer Care Supervisor will be responsible for assisting the Call Center Manager in planning organizing and monitoring the workflow of the call center. Th...
As an Inside Sales Supervisor you will be responsible for motivating a group of Inside Sales professionals to exceed goals. You will be responsible for coaching...

Customer Service Career Tools

Call Center Operations Manager

Salaries

$40,000.00 - $120,000.00
Typical Salary for Call Center Operations Manager in Woburn, Massachusetts
(402 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.9%
Some College Coursework Completed
24.2%
Master's
13.6%
Associates
10.2%
High School
9.4%
(265 Respondents)
Source: Monster.com Careerbenchmarking Tool

Call Center Operations Manager

Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff; new project development; develop policies and procedures to meet specific goals.
Rate of Growth
11.70 %
Size of Industry in 2006:
247,000
Source: Bureau of Labor Statistics, May 2006

Related Skills

Active Learning
Active listening
Analytical Skills
Coaching

Call Center Operations Manager Industry Snapshot

247,000
Size of Industry
11.70%
Rate of Growth
38.9 %
have Bachelors
13.6 %
have Masters
$40,000.00 - $120,000.00
Typical Salary for Call Center Operations Manager in Woburn, Massachusetts
Source: Bureau of Labor Statistics, May 2006
Monster.com Careerbenchmarking Tool
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