Call Center Operations Manager Jobs

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786 Call Center Operations Manager jobs found on Monster.

Jobs 1 to 20 of 786
Call Center Operations Manager Join a fast-paced, constantly-evolving and ever-growing environment. At Afni, our contact center Operations teams put talent to work on diversified client projects. We are problem-solvers who work close to the action. We are a privately-owned, US-based global company that invests in the future of our 4000+ employees. Job Responsibilities As a call/contact center Oper...
Our client has an immediate Management Opening for a Call Center Operations Manager. The following is brief description of the job with a more detailed explanation to follow at the time of the interview. Take advantage of this opportunity to job start your career with a one of America's most admired companies. Position Responsibilities Responsibilities This position will be responsible for managin...
Company Confidential East Hanover, NJ, 07936
CALL CENTER RELATIONSHIP MANAGER – BRAND OPERATIONS & LAUNCHES SUMMARY: The Vendor Manager will partner with a pharmaceutical vendor to perform operational reviews which will confirm execution of standard operations procedures. Ensure that best practices are shared across all pharmaceutical Patient Service Centers. KEY RESPONSIBILITIES: Ensure qualified Patient Service Center staff is hired, prese...
Responsible for the direction, leadership, quality and service level of the firms encompassing call center operations. Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. ESSENTIAL DUTIES AND RESPONSIBILITIES Works closely with department leadership to ensure call center operational strategies are developed and imple...
Summary: Manages resources necessary to deliver superior frontline customer technical support to the satisfaction of customers and clients and to ensure positive impact on future sales. Facilitates the integration of all technical, compliance and call center operational activities for a given product family or families and or key processes. Accomplishes goals related to technical customer support,...
MUST HAVE THE FOLLOWING EXPERIENCE: SUPERVISOR/MANAGER IN A CALL CENTER ENVIRONMENT AVAILABLE TO WORK 1 PM - 12:00 AM -As an Operations Supervisor for, you will be responsible for the following: •Motivate and manage a staff of customer service representatives within an inbound call center environment. •Monitor, coach and develop employees for optimal performance. •Responsible for employee records...
Our client is looking for an individual experienced in call center workforce management with a strong reporting background to provide support to center leadership. The WFM and Reporting Manager is primarily responsible to implement and maintain a workforce management strategy that aligns with organizational goals. Specifically, the WFM and Reporting Manager will create reporting, analyze call arri...
Call Center Manager Cummins Power Systems, LLC knows how to generate power! We are the area distribution arm for Cummins Engine and Power Generation. Currently we have an immediate need for a Call Center Manager to join our team at our Harrisburg, PA branch located at 8051 Allentown Blvd., Harrisburg, PA 17112. SUMMARY: Development and execution of the Call Center Customer Care plan for our strate...
Customer Service Manager – Inbound Sales ABOUT US: Join Baudville, Inc., The Place for Daily Recognition, a trailblazing business-to-business product innovator, catalog marketer, and Internet retailer located in the thriving City of Grand Rapids, MI. Under one big building are the trifecta of teamwork: Baudville, IDville, and hi5. Baudville is an industry leader in providing day-to-day recognition...
4R Restaurant Group (4 Rivers Smokehouse & The COOP) is seeking a Call Center Manager! The 4R call center is responsible forrespondingincoming calls from guests; describing menu items, products, and pricing; placing orders; and answering guest inquires associated with their order. Currently, the call center consists of approximately 15 call center representatives, supporting 7 locations, plus cate...
Iplan Health Group is a health insurance agency providing quality, affordable health insurance to difficult to insure individuals in 40+ states. We are looking to immediately hire a Sales Manager to supervise staff and assist with daily operations, with the goal of providing excellent customer service to our clients! Compensation includes a guaranteed salary, commissions plus overrides. Ideal cand...
Position Title: Call Center Manager Location: Modesto Self-Help Federal Credit Union (SHFCU) is currently undergoing dynamic growth in its retail credit union operations in California and more recently in Illinois. One of the divisions of SHFCU is Community Trust Prospera (CT Prospera) with branches in Southern California and San Jose. The Call Center Managerwill report to the Vice President of Re...
-Streffco Consultants, Inc., is an international technical staffing and systems integration organization. We provide technology and business operations resources on a project, contract, contract-to-hire or direct hire basis. Title: Call Center Project Manager Job ID: 49676 Industry: Healthcare Location: Burbank, CA Duration: 6 month contract Pay Rate Range: Depends on Experience (W-2 all inclusive...
Shield HealthCare’s has an excellent opportunity for a Contact Center Manager in our corporate office. This position is responsible for managing all personnel, operation, and activities involving telephone customer service support. Job Accountabilities Oversee development of departmental policies and procedures Develop short and long term goals for Contact Center Department Ensure training and dev...
Senior Manager, Call Center Systems(Nice, eWFM, Genesys, AMDOCS)-OPE000327 The Sr. Manager Frontline Support - Systems will act as the liaison and strategic representative for application/system support and development for all Frontline Channels between the IS, Facilities and Engineering groups to resolve Frontline impacts and concerns that are in line with our agreements of service. They will par...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert in project management, s...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert in project management, s...
Description: No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. The rewards for performance are significant. You'll help improve the health of millions. And you'll do your life's best work.(sm) Are you a subject matter expert in project management, s...
Streffco Consultants, Inc., is an international technical staffing and systems integration organization. We provide technology and business operations resources on a project, contract, contract-to-hire or direct hire basis. Title: Call Center Project Manager Industry: Healthcare Location: Burbank, CA Pay Rate Range: Depends on Experience (W-2 all inclusive rate) Purpose and Description: Looking fo...
We are immediately seeking a hands-on and analytical Call Center Manager to fill a critical management role within the company. The Call Center Manager will be working on optimizing business processes with focus on reducing costs, increasing team's efficiency, and improving customer experience. This is an excellent opportunity for a smart, ambitious, analytical, solutions-oriented team player with...
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Customer Service Career Tools

Call Center Operations Manager

Salaries

$40,000.00 - $120,000.00
Typical Salary for Call Center Operations Manager
(455 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
37.2%
Some College Coursework Completed
24.3%
Master's
14.2%
Associates
11.1%
High School
9.8%
(296 Respondents)
Source: Monster.com Careerbenchmarking Tool

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