Call Center Operations Manager Jobs

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827 Call Center Operations Manager jobs found on Monster.

Jobs 1 to 20 of 827
Call Center Operations Manager Join a fast-paced, constantly-evolving and ever-growing environment. At Afni, our contact center Operations teams put talent to work on diversified client projects. We are problem-solvers who work close to the action. We are a privately-owned, US-based global company that invests in the future of our 4000+ employees. Job Responsibilities As a call/contact center Oper...
Govig, the premier Executive Search firm in the Arizona market, is seeking a Call Center Operations Manager for a Fortune 500, multi-divisional company. Job Description: The Call Center Operations Manager will provide mentorship and leadership to a team of in-bound customer service representatives. This person will be responsible for developing and driving a strong customer service culture. The po...
A Fortune 500, multi-divisional company is looking for a Call Center Operations Manager to lead their customer service team. This role will provide mentorship and leadership to a team of in-bound customer service representatives. This person will be responsible for developing and driving a strong customer service culture. Performance management and process improvement will also be key functions of...
The Customer Care Manager will lead and coordinate activities of the Customer Sales and Service Supervisors and teams within the Customer Satisfaction Center. This includes day to day and strategic activities to include people, technology and process development. We will be expecting this person to provide outstanding internal and external customer service to include commitment to key performance...
ZTE USA, Inc. is a wholly owned subsidiary of ZTE Corporation, based in Shenzhen, China, and publicly traded in both Hong Kong and Shenzhen Stock Exchange. ZTE Corporation is one of the largest telecommunication companies in Asia with offices in more than 160 countries and a workforce of 85,000 employees globally. To support our rapid expansion in the US market, we are looking for qualified candid...
Summary: Manages resources necessary to deliver superior frontline customer technical support to the satisfaction of customers and clients and to ensure positive impact on future sales. Facilitates the integration of all technical, compliance and call center operational activities for a given product family or families and or key processes. Accomplishes goals related to technical customer support,...
The Operations Manager serves clients by planning and implementing call center strategies and operations; improving systems and processes; manages the activities of agents, customer service personnel, supervisors and trainers. DUTIES AND RESPONSIBILITIES: Be a hands on leader, be innovative and a positive motivator. Manages Operations by directing and coordinating activities consistent with establ...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
About Aon Hewitt Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine he...
XEROX is looking for a Call Center IT Site Manager. This is a hands on technical role as well as a management role. Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their rea...
As Team Manager, you will manage and assist in the development of employees within the Fraud Operations team. The candidate will also provide coaching and aide in professional growth for the staff and respond immediately to adverse performance. Develop, maintain, and revise, as needed all metric reports to identify opportunities for improvement and streamline overall effectiveness of each analyst...
Responsibilities Currently seekign a sales leader within Consumer and Mass Markets to lead large team (5-10 managers, 100+ service representatives) to achieve sales, customer service and productivity commitments. Analyzes trends and formulates tactical plans to deliver goals including customer service, profit growth, revenue protection – sales, cost management and employee communications and devel...
General Manager Para-transit Call Center Overview MV Transportation, Inc. is the largest privately held and domestically owned transportation management company in the United States. Since MV's founding, the company has grown significantly - not through major acquisition or mergers - but through hard work that makes a difference. MV is dedicated to providing quality transportation to individuals w...
Randstad, the 2nd largest staffing firm in the world, is looking to hire an On Site Call Center Manager in Beaverton, OR. An On Site Manager acts as an on-site extension of the client's HR function, managing all aspects of client contingent workforce, to include business relationship development, recruitment, selection, and management of the contingent employees. Previous call center operations ex...
Company Confidential Tempe, AZ, 85282
We have an exciting opportunity for a Call Center Branch Manager. The primary responsibilities of this position are to plan, manage, train, develop, coach, monitor, and empower team members to provide clients with a sense of excitement and passion about our services and interest in their success. Responsibilities: - Motivate and Lead Call Center appointment setters to meet daily and weekly goals -...
Experience a Tru-difference! Come join an organization with over 180,000 members and $1.6 billion in assets! You can be a part of a mission driven organization that enhances people’s lives. The Member Contact Center TruService Manager is responsible for managing, training, developing and coaching an assigned service and sales group within the MCC. The role has direct management responsibilities fo...
Job ID: 00169241 Location: TX - Austin Relocation Provided: None Education Required: Bachelors Degree Experience Required: 3 - 5 Years Position Description: Farmers Insurance is seeking an Insurance Call Center Customer Service Manager (Business Insurance Team Operations Manager) that will: • Direct and control all facets of the Business Insurance Support team • Support the growth and profitabilit...
Sears, Roebuck and Co., a member of the Sears Holdings Corporation (NASDAQ: SHLD) family of companies, is a leading broadline retailer providing merchandise and related services. Sears, Roebuck offers its wide range of home merchandise, apparel and automotive products and services through more than 2,700 Sears-branded and affiliated stores in the United States and Canada, which includes over 890 f...
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Customer Service Career Tools

Call Center Operations Manager

Salaries

$40,000.00 - $120,000.00
Typical Salary for Call Center Operations Manager
(454 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
37.2%
Some College Coursework Completed
24.3%
Master's
14.2%
Associates
11.1%
High School
9.8%
(296 Respondents)
Source: Monster.com Careerbenchmarking Tool

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