Call Center Product Support Specialist Jobs in Maryland

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88 Maryland Call Center Product Support Specialist jobs found on Monster.

Jobs 1 to 20 of 88
Software/Systems Product Support Specialist The Raytheon Solipsys is searching for a Software/Systems Technical Support/Product Support Specialist to join our Cusotmer Support Center. Our Team is responsible for providing 24x7 support to external customers in possession of our Command and Control (C2) software solutions. Additionally, they provide licensing as needed, and support internal progra...
Product Support Specialist Company – Omnitracs, LLC is the leading provider of fleet management software applications, information services, and hardware platforms. The company’s intuitive technologies, including solutions for safety and compliance, fuel efficiency, driver retention, GPS fleet tracking, and fleet maintenance, enable its customers to solve common fleet problems and achieve their b...
IT Security Specialist Medical Science & Computing, Inc. (MSC) is dedicated to providing scientific and technical services to the Federal Government. We have a long history of supporting the National Institutes of Health (NIH). MSC offers a dynamic and upbeat work environment with excellent health benefits and career growth opportunities. We are currently searching for an IT Security Specialist s...
The primary focus of the Operations Center Specialist is the facilitation of operations via classified and unclassified e-mail, task management, and telephonic and electronic situational reporting. Incumbent will be working in an operations center for a governmental entity. As a member of a team, individual shall perform tasks consistent with standing operating procedures, MOU’s, and MOI’s. All wo...
Bright Horizons L.P Baltimore, MD
Margin Specialist – Institutional Securities Group Product Operations Job Number: : 3035973 Posting Date : Oct 23, 2014 Primary Location : Americas-United States of America-Maryland-Baltimore Education Level : Bachelor's Degree Job : Clearing Employment Type : Full Time Job Level : Director Description Operations Support Duties may include: Processing incoming and outgoing paperwork incl...
Morgan Stanley Baltimore, MD, 21203
Operations Support Duties may include: Processing incoming and outgoing paperwork including mail and facsimiles; support client service associates and operational personnel; checking inbound client documents for accuracy, notating all activities on the account, and submitting accurate forms for final processing to service center; make outbound contact both in writing and verbally with clients con...
First Data Corporation Hagerstown, MD, 21746
We are currently hiring for Contact Center Technical Specialists for our Datawire Help Desk . Candidates will provide escalation level technical support. Responds to inquiries that are highly complex in nature and require a considerable amount of deviation from established procedures to diagnose. Typically supports application, IT hardware and software products. Handles problem recognition, resear...
First Data Corporation Hagerstown, MD, 21746
The Merchant Activation Representative role is focused on answering incoming telephone calls from merchants and responding to questions/inquires. This role provides support for terminal updates, program downloads, equipment and entitlement training. Additional key responsibilities are as follows: Answering inbound calls from merchants to complete training and/or downloads. Documenting call results...
First Data Corporation Hagerstown, MD, 21746
The Customer Service Call Center Technical Specialist supports application, IT hardware and software products for First Data's merchant clients. This role diagnoses and resolves problems using documented procedures and checklists, handles problem recognition, research, isolation and resolution steps. The technical issues this role will support may at times require follow-up but the majority should...
First Data Corporation Hagerstown, MD
The Merchant Activation Representative role is focused on answering incoming telephone calls from merchants and responding to questions/inquires. This role provides support for terminal updates, program downloads, equipment and entitlement training. Additional key responsibilities are as follows: · Answering inbound calls from merchants to complete training and/or downloads. · Documenting call r...
Rowe Price Owings Mills, MD
Description PRIMARY PURPOSE OF THE POSITION The Escalated Customer Support Specialist possesses a strong understanding of the Enterprise Support Services (ESS) Support model and the products and technology supported by the Enterprise Help Desk (EHD). This individual works independently in reviewing and identifying far reaching issues and trends. The position monitors real time interactions with ...
First Data Corporation Hagerstown, MD
We are currently hiring for Contact Center Technical Specialists for our Datawire Help Desk. Candidates will provide escalation level technical support. Responds to inquiries that are highly complex in nature and require a considerable amount of deviation from established procedures to diagnose. Typically supports application, IT hardware and software products. Handles problem recognition, researc...
First Data Corporation Hagerstown, MD
The Customer Service Call Center Technical Specialist supports application, IT hardware and software products for First Data's merchant clients. This role diagnoses and resolves problems using documented procedures and checklists, handles problem recognition, research, isolation and resolution steps. The technical issues this role will support may at times require follow-up but the majority should...
First Data Corporation Hagerstown, MD, 21746
We're now recruiting for Associate Contact Center Technical Specialists who typically supports application, IT hardware and software products (may include POS terminals). Diagnoses and resolves problems using documented procedures and checklists. Handles problem recognition, research, isolation and resolution steps. May support multiple platforms, systems and devices. May require follow-up and/or ...
First Data Corporation Hagerstown, MD
The Customer Service Call Center Technical Specialist supports application, IT hardware and software products for First Data’s merchant clients. This role diagnoses and resolves problems using documented procedures and checklists, handles problem recognition, research, isolation and resolution steps. The technical issues this role will support may at times require follow-up but the majority should...
BACKGROUND: Business Strategy Consultants support the U.S. Coast Guard Surface Forces Logistics Center (SFLC), Patrol Boat Product Line (PBPL) who, is responsible for supporting the Coast Guard Patrol Boat community in all aspects of acquisitions including contract award and administration. Business Strategy Consultants tasks include assistance in the administration of all contracts issued by the...
ECS is seeking a Network Specialist to work in our Pax River, MD office. Job Description: Position is an embedded NMCI POC, providing detailed NMCI support to PMA 262. Duties include creation and maintenance of NMCI profiles for new HQ EOB employees. Provide desk-side support including troubleshooting and resolving unclassified and classified hardware and software issues. Maintain effective com...
Apple Computer Baltimore, MD
Tier 2 iTunes Support Rep - Spanish Job Number: 36471195 Austin, Texas, United States Posted: Oct. 21, 2014 Weekly Hours: 40.00 Job Summary The Support Specialist is responsible for answering questions over phone, chat and email for Apple internal and external customers. The candidate should be able to provide prompt, reliable, and accurate information to customers internally and externally....
Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3203 Help Desk Technician Specifications: Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able...
Bank of America Corporation Hunt Valley, MD, 21031
Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment. Requires knowledge of multiple products and ability to deepen or retain relationships through service. Performs routine account-related transactions. Involves referring customers to the appropriate line of business for produ...

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Customer Service Career Tools

Call Center Product Support Specialist

Salaries

$24,960.00 - $68,000.00
Typical Salary for Call Center Product Support Specialist in Maryland
(154 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
24.8%
Associates
24.8%
High School
7.7%
Certification
5.1%
Master's
4.3%
Vocational
3.4%
(117 Respondents)
Source: Monster.com Careerbenchmarking Tool

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