Call Center Product Support Specialist Jobs

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Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
Software/Systems Product Support Specialist The Raytheon Solipsys is searching for a Software/Systems Technical Support/Product Support Specialist to join our Cusotmer Support Center. Our Team is responsible for providing 24x7 support to external customers in possession of our Command and Control (C2) software solutions. Additionally, they provide licensing as needed, and support internal progra...
Under basic direction, the scope of this position is responsible for addressing customer calls and emails relating to product inquiries, opinions/suggestions and complaints concerning a variety of the company's products, using professional concepts, technical knowledge, and company's strategies, tactics, and policies and procedures formulated in association with management, with the objective of s...
Customer Care Specialist is a key front-line associate who has the critical roles of (1) answering consumers? pre-sales questions regarding our retail stores and products and (2) facilitating post-sales issue and complaint resolution for five Retail brands. The retail brands that this position supports hold the Specialists to high standards of brand knowledge, familiarity with the optical industry...
Job Description: Voted one of the Boston Globe’s top places to work 5 years and counting! Looking for a new career? We are currently looking for high energy Client Care Specialists to join our Business Development Centers. Due to continued growth, we are looking to hire for multiple positions within the Boston area. Previous auto sales experience is NOT required. If you have experience in custom...
Product Support Specialist Vertex Inc. is currently looking for an energetic and enthusiastic Product Support Specialist. This person provides first- and second-level product support to customers as necessary involving moderately complex issues. Possesses thorough depth and breadth of product knowledge and knowledge of users' applications. Performs some on-site client work. Performs on-site troub...
Hilton Hotels Corporation Las Vegas, VA, 89118
CMS Support Specialists (Call center support) ( Job Number: DIR011WT ) Work Locations : Hilton Grand Vacations Sales & Marketing @ the Las Vegas Reg Office & Call Center 5555 Badura Avenue, Suite 110 Las Vegas 89118 A Telemarketing Supporter with Hilton Grand Vacations is responsible for performing a variety of technical support tasks and duties to assist with the day-to-day activities of the...
Wellspan Health System York, PA, 17405
Call Center Specialist Opportunity (Full Time) Access Call Center - Greenway Tech Building (George St - York, PA) About the Position Under direct supervision of the Manager-AccessCenter, registers and schedules patients in advance via telephone for services provided throughout WellSpan. Uses exceptional customer service practices and represents WellSpan in a professional and positive manner. T...
Product Support Specialist-Help Desk Job Purpose: Provide support to customers who are using our proprietary transcription and real time reporting software. Troubleshoot software/hardware issues and resolve customer issues. Research product questions, provide product training, write technical help articles as needed. Duties: * 90% of duties below are provided via telephone in 8 hour shifts bet...
At Firstmark Credit Union, we are Great with People, and Great with Money. We begin each day with a promise to our members and to each other that we will provide the best and highest quality service possible. To fulfill our promise, we hire great people who believe in teamwork and want an opportunity to make a difference in the lives of others every day. Imagine the satisfaction of helping a membe...
General Support Coordinator Company Description: Rodan + Fields® is a direct selling skincare company founded by Dr. Katie Rodan and Dr. Kathy Fields, world-renowned dermatologists and creators of Proactiv® Solution. Rodan + Fields specializes in marketing clinically-proven skincare products with a unique business model that empowers people to become their own bosses and potentially earn substan...
Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what?s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what?s next for you and for us. Chase, a leading provider of diverse financial services worldwide, is actively seeking team members to crea...
TIAA-CREF Charlotte, NC
Job Description For more information about TIAA-CREF, visit our website. THE COMPANY TIAA-CREF is a Fortune 100 financial services company that is America’s leading retirement system for people who work in the academic, research, medical and cultural fields. The company manages $564 billion in combined assets under management on behalf of 4.8 million people and more than 17,000 institutions. TI...
Focused on people, not just our bottom line. Here, you'll be part of an inclusive, collaborative culture that rewards you for your contributions. You'll work with other talented people who share your passion for doing great work that's in the best interest of our clients. And you'll have plenty of opportunities to make your mark at the office - and a difference in your community. So if you're tal...
Focused on people, not just our bottom line. Here, you'll be part of an inclusive, collaborative culture that rewards you for your contributions. You'll work with other talented people who share your passion for doing great work that's in the best interest of our clients. And you'll have plenty of opportunities to make your mark at the office - and a difference in your community. So if you're tal...
Do you enjoy gaming/playing games? Do you live wirelessly? (Bluetooth, wifi, wireless) Do you have a passion for technology and tech support? This could be the job for you! Randstad in partnership with the Bose Corporation is seeking Product & Technical Support Specialists in our Westborough, MA facility. This is a "work hard/play hard" environment! As a "PTS" Specialist, you will be the prima...
Rent-A-Center Inc. Plano, TX, 75023
Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
Description As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient com...

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Customer Service Career Tools

Call Center Product Support Specialist

Salaries

$24,960.00 - $68,000.00
Typical Salary for Call Center Product Support Specialist
(154 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
24.8%
Associates
24.8%
High School
7.7%
Certification
5.1%
Master's
4.3%
Vocational
3.4%
(117 Respondents)
Source: Monster.com Careerbenchmarking Tool

Popular Call Center Product Support Specialist Articles

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