Call Center Product Support Specialist Jobs

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Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
Wellspan Health System York, PA, 17405
About the Position Customer service professional will perform a variety of support functions including, but not limited to, registration and scheduling, interviewing patients, telephone management, insurance/billing questions and general phone call intake. The qualified candidate will also be responsible for carrying out the following duties: Conducts patient interview by telephone to collect a...
Position Description: Are you a team player who aspires to do more with your career? Are you looking for 'more' than just administrative work? Do you want to manage client accounts but would rather not work in a sales or call center role? Do you have experience building and maintaining relationships with existing clientele or have experience in a consultative customer service environment? Are you...
Product Support Specialist-Help Desk Job Purpose: Provide support to customers who are using our proprietary transcription and real time reporting software. Troubleshoot software/hardware issues and resolve customer issues. Research product questions, provide product training, write technical help articles as needed. Duties: * 90% of duties below are provided via telephone in 8 hour shifts bet...
Payroll Call Center Client Specialist We have the best of both worlds at Ceridian: the opportunities of an enterprise organization combined with the energy and excitement of a start-up. Our product and service offerings include payroll, benefits, tax services, compliance, and employee assistance program. We work with the latest technologies transforming human capital management with an award winn...
PACCAR Inc Renton, WA
Company Information PACCAR is a Fortune 500 company established in 1905. PACCAR Inc is recognized as a global leader in the commercial vehicle, financial, and customer service fields with internationally recognized brands such as Kenworth, Peterbilt, and DAF trucks. PACCAR is a global technology leader in the design, manufacture and customer support of premium light-, medium- and heavy-duty truck...
APAC Customer Services, Inc. Corpus Christi, TX, 78401
Customer Service Representative (CSR) Position Summary: CSR’s provide a variety of customer services through inbound calls. This position serves a very important role as the liaison between the customer and our client. Resolves customer questions, complaints, and requests. Provides pricing and delivery information, and processes orders. Record and verify names, addresses, purchases, and specif...
APAC Customer Services, Inc. Saint Paul, MN, 55120
APAC Customer Services is looking for a Customer Service Representative that will: * Resolve customer questions, complaints, and requests. * Provide pricing and delivery information, and processes orders. * Record and verify names, addresses, purchases, and specific feedback of customers to maintain an accurate customer list. * Enter all data into computer. * Educate and/or sell the client's ...
Ochsner Health System NEW ORLEANS REGION, CA
Description General Position Summary: The Call Center Representative serves as the first point of contact responsible for the accurate resolution of Human Resources inquiries from Ochsner Health System employees and managers. Responsible for providing accurate and consistent answers to customer inquiries, as well as, help customers navigate through Employee Space (ES) screens, materials and func...
"Why choose Penn Medicine?As a professional, you are seeking to join one of the nation's leading academic medical centers, servicing patients from all over the world. Penn Medicine believes that the best care for our patients starts with the best care for our employees! Our campus' offer tobacco free environments and our employee benefits programs help our employees get healthy and stay healthy. E...
Image Technology Specialists, Inc is a leader in providing innovative document solutions and offers the most comprehensive range of products and services in the office technology industry. Portfolio: Copiers, Printers, Facsimile, Wide Format, Print Management, Smart Boards, Network Solutions Parent company, Global Imaging Systems, acquired by Xerox Corporation in May 2007 for $1.5 Billion As a ...
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
Providence Health & Services Anchorage, AK, 99501
Providence is calling an oncall Practice Support Specialist I to the Family Medicine Center at Providence Alaska Medical Center in Anchorage, AK. The Practice Support Specialist I works closely with providers (ANPs and physicians), nurses, support staff, patients, and others to keep the clinic office functioning smoothly. In this position you will: Communicate with customers primarily by greeti...
Do you enjoy gaming/playing games? Do you live wirelessly? (Bluetooth, wifi, wireless) Do you have a passion for technology and tech support? This could be the job for you! Randstad in partnership with the Bose Corporation is seeking Product & Technical Support Specialists in our Westborough, MA facility. This is a "work hard/play hard" environment! As a "PTS" Specialist, you will be the primar...
ManpowerGroup is currently seeking Customer Care Specialists to help support our client's team in Duluth. The pay rate is $14/hr based on experience. PRIMARY OBJECTIVES: • For providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also pos...
ManpowerGroup is currently seeking Customer Care Specialists to help support our client's team in Duluth. The pay rate is $14/hr based on experience. PRIMARY OBJECTIVES: • For providing front line, direct contact with clients and customers. This is principally done through receiving or placing telephone calls, however mail, express delivery, fax and other electronic methods (e-mail) are also pos...
Call Center Representative Apply directly at: http://ch.tbe.taleo.net/CH08/ats/careers/requisition.jsp?org=TREXCORP&cws=1&rid=3185 The Call Center Representative I (CCR) is responsible for delivering general information about the Department of Education and Debt Management Collection to callers. The CCRs use basic office equipment and technology such as telephones, email, and web browsers to per...
PURPOSE The Call Center Supervisor is responsible for assisting the Call Center Manager in the day-to-day operation of the call center. He/she will lead a team of Call Center Specialists and ensure quality service and accurate product information is provided professionally, courteously and consistently to our online shoppers. In addition, the Call Center Supervisor is responsible for training and...
Focused on people, not just our bottom line. Here, you'll be part of an inclusive, collaborative culture that rewards you for your contributions. You'll work with other talented people who share your passion for doing great work that's in the best interest of our clients. And you'll have plenty of opportunities to make your mark at the office - and a difference in your community. So if you're tal...
JP Morgan Austin, TX
140090690 Working at Chase means making a real difference every day for your customers, your community and yourself. How? By putting others first, doing what’s right and creating solutions that make lives better. Build your career on our strong foundation and help shape what’s next−for you and for us. Chase, a leading provider of diverse financial services worldwide, is actively seeking service c...

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Customer Service Career Tools

Call Center Product Support Specialist

Salaries

$24,960.00 - $68,000.00
Typical Salary for Call Center Product Support Specialist
(154 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
24.8%
Associates
24.8%
High School
7.7%
Certification
5.1%
Master's
4.3%
Vocational
3.4%
(117 Respondents)
Source: Monster.com Careerbenchmarking Tool

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