Call Center Product Support Specialist Jobs

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1000+ Call Center Product Support Specialist jobs found on Monster.

Jobs 1 to 20 of 2927
Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
Software/Systems Product Support Specialist The Raytheon Solipsys is searching for a Software/Systems Technical Support/Product Support Specialist to join our Cusotmer Support Center. Our Team is responsible for providing 24x7 support to external customers in possession of our Command and Control (C2) software solutions. Additionally, they provide licensing as needed, and support internal progra...
Under basic direction, the scope of this position is responsible for addressing customer calls and emails relating to product inquiries, opinions/suggestions and complaints concerning a variety of the company's products, using professional concepts, technical knowledge, and company's strategies, tactics, and policies and procedures formulated in association with management, with the objective of s...
Customer Care Specialist is a key front-line associate who has the critical roles of (1) answering consumers? pre-sales questions regarding our retail stores and products and (2) facilitating post-sales issue and complaint resolution for five Retail brands. The retail brands that this position supports hold the Specialists to high standards of brand knowledge, familiarity with the optical industry...
Job Description: Voted one of the Boston Globe’s top places to work 5 years and counting! Looking for a new career? We are currently looking for high energy Client Care Specialists to join our Business Development Centers. Due to continued growth, we are looking to hire for multiple positions within the Boston area. Previous auto sales experience is NOT required. If you have experience in custom...
Product Support Specialist Vertex Inc. is currently looking for an energetic and enthusiastic Product Support Specialist. This person provides first- and second-level product support to customers as necessary involving moderately complex issues. Possesses thorough depth and breadth of product knowledge and knowledge of users' applications. Performs some on-site client work. Performs on-site troub...
Hilton Hotels Corporation Las Vegas, VA, 89118
CMS Support Specialists (Call center support) ( Job Number: DIR011WT ) Work Locations : Hilton Grand Vacations Sales & Marketing @ the Las Vegas Reg Office & Call Center 5555 Badura Avenue, Suite 110 Las Vegas 89118 A Telemarketing Supporter with Hilton Grand Vacations is responsible for performing a variety of technical support tasks and duties to assist with the day-to-day activities of the...
Position Description: Are you a team player who aspires to do more with your career? Are you looking for 'more' than just administrative work? Do you want to manage client accounts but would rather not work in a call center or sales role? Do you have experience building and maintaining relationships with existing clientele or have experience in a consultative customer service environment? Are you...
Product Support Specialist-Help Desk Job Purpose: Provide support to customers who are using our proprietary transcription and real time reporting software. Troubleshoot software/hardware issues and resolve customer issues. Research product questions, provide product training, write technical help articles as needed. Duties: * 90% of duties below are provided via telephone in 8 hour shifts bet...
General Support Coordinator Company Description: Rodan + Fields® is a direct selling skincare company founded by Dr. Katie Rodan and Dr. Kathy Fields, world-renowned dermatologists and creators of Proactiv® Solution. Rodan + Fields specializes in marketing clinically-proven skincare products with a unique business model that empowers people to become their own bosses and potentially earn substan...
The Service Specialist is responsible for day-to-day operational aspects of client engagement services, solution implementations, providing technical consulting, work level assessment, and the application of complex technologies to the environment. Incumbent will perform ACD/ Call processing and other telephony administration tasks to resolve and improve customers operations. This position will be...
Focused on people, not just our bottom line. Here, you'll be part of an inclusive, collaborative culture that rewards you for your contributions. You'll work with other talented people who share your passion for doing great work that's in the best interest of our clients. And you'll have plenty of opportunities to make your mark at the office - and a difference in your community. So if you're tal...
Focused on people, not just our bottom line. Here, you'll be part of an inclusive, collaborative culture that rewards you for your contributions. You'll work with other talented people who share your passion for doing great work that's in the best interest of our clients. And you'll have plenty of opportunities to make your mark at the office - and a difference in your community. So if you're tal...
Do you enjoy gaming/playing games? Do you live wirelessly? (Bluetooth, wifi, wireless) Do you have a passion for technology and tech support? This could be the job for you! Randstad in partnership with the Bose Corporation is seeking Product & Technical Support Specialists in our Westborough, MA facility. This is a "work hard/play hard" environment! As a "PTS" Specialist, you will be the prima...
Rent-A-Center Inc. Plano, TX, 75023
Responsible for handling all customer contacts with courtesy, professionalism and respect and documents all contacts and forwards the information to the Tier 1 Specialist or Tier 2 agent, as appropriate, for timely resolution. KEY RESPONSIBILITIES: Receive inbound calls, email, web forms and voice mail Provide help desk support for mobile technology (trouble shooting, activations, refills) Doc...
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
Current Need Position Description Responsible for interfacing with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Determines the status of equipment returns, repairs, replacements, sales orders, delivery schedules, etc. May schedule field service repair calls. Handles requests for additional company materials. Maintains r...
Cinemark has a Call Center Support Representative position available in the Theater Technology department based in the Frisco, Texas support center. The primary responsibility of this position is to provide senior level support for digital projection system (projectors, media players, switches, and theater management systems), sound equipment, and other in-theater technology equipment. The positi...
. TAD PGS, Inc. is currently seeking an Inside Product Specialist for one of our clients in Nashville, TN. Position Overview: Sell our client’s products and services (via telephone, web or e-mail) to the customer responding primarily through an outbound call center environment. Job Duties/Responsibilities: Responsible for selling a defined set of products and services. Provides technical advi...

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Customer Service Career Tools

Call Center Product Support Specialist

Salaries

$24,960.00 - $68,000.00
Typical Salary for Call Center Product Support Specialist
(154 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
29.9%
Some College Coursework Completed
24.8%
Associates
24.8%
High School
7.7%
Certification
5.1%
Master's
4.3%
Vocational
3.4%
(117 Respondents)
Source: Monster.com Careerbenchmarking Tool

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