Call Center Representative Jobs in Illinois
1000+ Illinois Call Center Representative jobs found on Monster.Jobs 1 to 20 of 1099
Rehabilitation Institute of Chicago Chicago, IL, 60602
**THIS IS A PER DIEM POSITION; HOURS ARE NOT GUARANTEED** General Summary The Call Center Representative will work in the RIC Outpatient Services Center and to serve as the first point of contact for patients scheduling outpatient therapy and physician appointments throughout the RIC system of care. During the scheduling phone calls, the outpatient services call center representative will be res...
Randstad is looking for friendly, dependable customer service representatives!!! *Answering phones to help resolve customer issues *Identify customer needs to promote and sell products/services *Sales oriented position *Metrics and sales goals well defined Working hours: Flexible schedule, different shifts *High School/GED *Ability to meet typing requirements (40 WPM) *Proper Grammar and d...
We are recruiting Call Center Representatives for one of the largest call centers in the Downtown area. 1. Respond to AHCT Call Center inquiries and complaints received by telephone, IVR, and web portal using applicable reference materials from the Knowledge Management System (KMS), Frequently Asked Questions, and other online resources to provide information as appropriate to resolve inquiries a...
Role: Customer Service Representative (Position Summary: CSR requires strong customer rapport building and a great phone presence with friendly personality to manage a high volume of calls to process customer order requests assuring all data is entered quickly and accurately into CRM system.) Hours: 7:00 a.m. - 7:00 p.m. Monday thru Friday with Saturday hours from 6:00am - 2:00pm during Novembe...
Call Center Representative Responsibilities: While working in a dynamic and fast paced call center environment, the Call Center Representative responds to customer inquiries via phone and / or email providing the appropriate and timely response and entering relevant data into the system. Customer base includes students, parents, and other consumers purchasing, renting, and selling course materia...
Job Description: Bilingual Call Center Representatives Needed Immediately! Up to $14/hr Immediate need for bilingual call center representative seeking applicants who can read, write and speak ENGLISH and SPANISH fluently. Call Center, insurance, and health care experience will be keys to success in this organization. Will be responsible for taking inbound calls, responding to customer inquiries...
The FAS (Fleet Administrative Services) program focuses on the outsourcing of Customer’s fleet functions to Donlen through various service delivery methods. The Driver Support Representative position provides the best customer service to our customer’s drivers while supporting the FAS Account Managers. The Driver Support Representative communicates to the customers, drivers and account managers by...
Call Center Representative - Member Services Job Purpose: Serves customers by providing product and service information; resolving product and service problems. Duties: · Attracts potential customers by answering product and service questions; suggesting information about other products and services. · Opens customer accounts by recording account information. · Maintains customer records by ...
Customer Specialist –Call Center Verizon Wireless Verizon offers incredible potential for growth, and rewards to rival your ambitions and accomplishments. We’re a team comprised of the best talents and viewpoints working together towards a shared goal. If you’re ready for an unprecedented opportunity, you should consider a career as a Verizon Wireless Telecommunication Customer Specialist. In r...
Position Title: Call Center Representative Wage: $13.00-$16.00/hr. + uncapped commission Shift: Rotating schedule, hours available between 8am-9pm QPS Employment Group has a great opportunity available for a Call Center Representative at a company located in Buffalo Grove, IL. This is a direct hire position for a professional with experience in collections, sales or a call center background. R...
Customer Service/ Member Services Outbound Call Center Representative ... do you enjoy fact-finding and communicating with customers? Join forces with a highly ENERGETIC and TEAM DRIVEN organization in the Schaumburg area that is professional, but FAR from uptight or hard-core sales pressure filled. Customer Service/ Member Services Outbound Call Center Representative will work 8am-5pm, Monday-Fri...
Call Center / Customer Service Team Lead (Dental Healthcare) Job Description Would you like to work in a fast paced, growing field? Are you looking for a new opportunity to build on your call center and/or sales experience? Familia Dental is looking for friendly, energetic, and positive individuals with call center and/or sales experience to join our Corporate Office Call Center supporting our 2...
Excellent Management Opportunity with a Growing Organization! HGS is currently searching for an Operations Team Leader with previous sales management experience and/or sales training experience for our Call Centers in Peoria, Illinois. Position Description: The mission of this job is to ensure the highest level of service for our clients by coaching and developing our customer service represent...
Are you seeking a fun and competitive environment? Do you enjoy helping people get the most out of their natural talents? At Afni, our call / contact center Operations teams put talent to work. We are problem solvers who work close to the action and make a difference every day. If you are a highly driven professional who is able to identify needs, speak up, and make changes, then you will love bei...
Job Summary - Seasoned Director of Call Center Operations – Etech360 Etech360, a 100+ inbound Sales and fulfillment center located in Northbrook, IL, is looking for a highly motivated, seasoned, Call center Director to ensure that our sales center’s conversion is optimal. The perfect candidate is results orientated and extremely organized and highly money motivated!!! Essential Functions: - Dire...
We are looking for strong, passionate and highly motivated "self motivated" inside sales representative. This sales rep will be taking inbound calls from prospects that WANT service and you will be making outbound calls to our current customers, educating them on additional service we offer. This is a regional call center and we're located in Elgin. (Our office is on the corner of I90 and route ...
We are looking for strong, passionate and highly motivated "self motivated" inside sales representative. You will be handling inbound calls from prospects that WANT service and you will be making outbound calls to our current customers, educating them on additional service we offer. This is a regional call center and we're located in Elgin. (Our office is on the corner of I90 and route 31) Thi...
Do you enjoy helping people achieve their career goals? Do you enjoy coaching and inspiring people? Are you an upbeat, positive, and energized person? If so, we are looking for you! We are an innovative, growing company that specializes in connecting prospective students with colleges nationwide. We specialize in helping career-seeking individuals find the school of their dreams in order to bu...
Marbles: The Brain Store Schiller Park, IL, 60176
We are looking for intelligent temporary help to answer incoming calls at our call center. Part time, day, evening and weekend shifts are available. Job specifics include: Chatting with customers via phone, email, and web chat Entering web orders placed by phone customers Providing customers with order tracking information Answering questions about the company, products, and stores Tracking ...
TCF Bank Palos, IL
Bilingual Spanish Call Center Representative-00I1U Description Researches and resolves customer service questions, inquiries, requests and problems in an accurate, timely and empathetic manner. Provides a high level of customer service in accordance with policies and guidelines. Effectively analyzes every situation and determines an appropriate solution and response. Takes ownership of customer ...
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Customer Service Career Tools
Call Center Representative
$18,720.00 - $45,200.00
Typical Salary for Call Center Representative in Illinois
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Representative
Responds to customer calls by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
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