Call Center Scheduling Manager Jobs in California
Currently, there are no Call Center Scheduling Manager jobs available in California which match this search. You may wish to explore similar job titles on the Customer Service jobs in California page or view related jobs below.
The DIRECTV Group , Inc. Los Angeles, CA
Description DIRECTV Sales and Marketing Operations is seeking a Senior Training Manager to join our dynamic and growing Sales Call Center Training team. The individual will support the Spanish Language businesses and must be fluent in both English and Spanish. Our Sales Center Operations team is responsible for the development, execution, and maintenance of programs, impacting agents across multi...
Sutter Health Greater Sacramento Area, CA
Description POSITION SUMMARY: The Call Center Representative is first point of contact for services related to scheduling an appointment with or sending a message to clinicians across care center sites. This position requires enhanced customer service and communication skills. The Call Center representative must also have computer skills (e.g. Microsoft Office, IDX and Internet), detailed data c...
Job Description : Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees! Position: Supervisor, Call Center Department: Customer Service Reports to: Associate Manager, Customer Service Direct Reports: Yes FLSA Status: Exempt Location: 3880 N. Mission Rd, Los Angeles, CA 90031 Department Summary: Forever 21 is seekin...
The Financial Services Representative is responsible for creating an incredible “first impression” to all who enter the branch and for working with new and existing members to identify their financial and or service needs, then ensuring that they are matched with the appropriate branch resource (teller, FSO, Service or Sales Manager). Day to day responsibilities: Develops member relationships by...
Administrative Clerk Summary: The Administrative Clerk works with the Client Relations Manager/Assistant Manager to ensure all reporting, documentation, loan processes and related tasks is successfully completed. Primary Duties and Responsibilities: Opens and routes incoming mail, answers correspondence, and prepares outgoing mail. Writes, types, or enters information into computer to prepare...
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
An excellent company near Cypress is looking for a Customer Service who works well in a fast paced environment high stress environment. The Customer Service is a temp to hire position. The Customer Service will be responsible for entering sales orders and taking order from customer. Must have excellent communication skills and data entry skills and good technical skills. Must be proficient in Micr...
Business Development Center (BDC) Associate Position Available Tom’s Truck Center, a dealership group located in Orange and LA Counties is looking to add another BDC Associate to the team. Position would be located in Santa Fe Springs. SUMMARY The primary tasks of a BDC Associate includes: Communicating effectively by telephone and email with customers Scheduling appointments. A BDC associat...
Company Confidential Danville, CA, 94526
Customer Service/Call Center Job Label:Dynamic_D We have been retained by multiple stable and growing companies in the Tri Valley to identify the best talent to join their high-volume Call Center and Dispatch Service Center teams. If you are looking to work for a company that believes that the best business is built on a solid foundation and one that pride themselves on delivering remarkable ser...
Location: Mountain View, CA Term: Full time opportunity Role: Operations Manager - Call Center Job Description Job Purpose: Serves customers by planning and implementing business processes, incubation workflows and/or contact center strategies and operations; improving systems and processes and managing staff. Job Responsibilities: Determines operational strategies by conducting needs assess...
Purple San Diego, CA, 92140
About Purple Purple is dedicated to developing fast, easy and life-changing communications for deaf and hard-of-hearing individuals and businesses using a variety of different platforms. Purple is a leading provider of on-site interpreting services, video relay services (VRS), text relay services and video remote interpreting (VRI). Purple has built an excellent reputation for developing products...
vaco California, CA
Position Summary: Perform functions to manage Customer Care Teams in the processing of new patient referrals, insurance benefit investigation and verifications, and the procurement of required authorizations, making decisions based on precedent and working within the limits of established policy. Essential Functions: Develop, document, implement and communicate departmental operating procedures...
Cathay General Bancorp Rosemead, CA
Monitors all incoming and outgoing customer calls ensuring that they are answered in a timely fashion, courteously and accurately. Provides guidance to the customer service team when handling more complex customer calls/issues and or concerns. Handles customer service problems or complaints that the agents are unable to resolve. Supervises staff including training, performance monitoring and coa...
Overview of the Position: The Contact Center Assistant Manager will run the Contact Center to ensure quality service, client retention and profitable sales for the organization. Essential Job Responsibilities: Spearheads all sales initiatives within the contact center Handles Escalations Manages and maintains Call, Email and Live Chat SLA Coaches staff positively and improves production Rep...
Title: Operations Manager Seeking applicants for Operations Manager role for our Client's Call Center in Mountain View, CA for products and services related to Internet, software, Applications etc. Job Purpose: Operations Manager Serves customers by planning and implementing business processes, incubation workflows and/or contact center strategies and operations; improving systems and processes ...
Step 7 Los Angeles, CA
This position will manage a diverse team of call enter representatives in a revenue driven capacity. Job Summary: Directly supervises and coordinates activities of workers providing telephone customer support services by performing the following duties. Responsibilities: Make necessary changes in staffing based on day of week, sales promotions, other anticipated events, and PBX data. Monitors...
Playstation San Mateo, CA, 94401
The Customer Service Experience Manager is responsible for leading the overall SCEA CS Experience Program. This includes calibrating and supporting quality standards for SCEA Consumer Services and internal/external quality improvement. The CS Experience Manager analyzes customer satisfaction and dissatisfaction data; recommends solutions to address root cause, and manages projects through the...
Twilio Inc. San Francisco, CA, 94118
About us: Twilio is migrating the communications industry from its 150-year-old legacy in hardware to its future in software. With our cloud communications platform, we fundamentally change how businesses build solutions for their communications needs. Twilio has virtualized the entire telecommunications infrastructure stack into a set of streamlined cloud APIs, introducing agility, global reach...
Cardinal Health , Inc. Ontario, CA
Description JOB TITLE: Customer Service Manager, (Customer Order Management in a call-center) At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Order Management What Cust...
Cardinal Health Ontario, CA
Description JOBTITLE: CustomerService Manager, (Customer Order Management in a call-center) At Cardinal Health, we'redeveloping the innovative products and services that make healthcare safer andmore productive. Join a growing, global company genuinely committed to making adifference for our customers and communities. Function: Customer Service Family: CustomerOrder Management What Customer O...
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Call Center Scheduling Manager
$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in California
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Call Center Scheduling Manager
Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Maintains emergency staff service by establishing and maintaining disaster recovery databases and action plans.
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