Call Center Scheduling Manager Jobs in California

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1000+ California Call Center Scheduling Manager jobs found on Monster.

Jobs 1 to 20 of 2002
JOB DESCRIPTION: CALL CENTER MANAGER Company Description: RESA Power Solutions is a market leader in the power distribution and control electrical equipment re-manufacturing segment. Our customers are electrical contractors, industrial equipment users, data centers and electrical utilities across the US. With current locations in San Jose, CA, Shelton, CT, Los Angeles, CA and Plant City, FL and ...
Kaiser Permanente Corona, CA, 92882
Responsible for creating cost efficient schedules that support forecasted call volume, KANA email, TTY, language line volumes and other contact center activities in a multi skill, multi site contact center and adhere to region-specific union work rules and labor laws. Maintains CSR skill inventory in workforce management system. Schedules meetings and training as directed. Responsible for creatin...
Kaiser Permanente Corona, CA
Description Responsible for creating cost efficient schedules that support forecasted call volume, KANA email, TTY, language line volumes and other contact center activities in a multi skill, multi site contact center and adhere to region-specific union work rules and labor laws. Maintains CSR skill inventory in workforce management system. Schedules meetings and training as directed. Responsibl...
Technical Support, Tier 1 IT Help Desk Support Technician needed to support proprietary applications and hardware. Will support remote users via phone and remote software for a contract to hire position. Responsibilities will include: - First line help desk; resolve basic level 1 and some level 2 issues in a Windows environment. - Troubleshoot hardware (PC's, mobile devices, tablets, laptops, p...
Loan Call Center Lead: Responsible for overall loan operations and oversight of the Loan Call Center team by assisting department manager in supervising and directing the daily activities of the Loan Call Center team through the assignment and coordination of work duties and schedules. Originating loan applications received into the Loan Call Center (LCC). This includes interviewing the member to...
The DIRECTV Group , Inc. Los Angeles, CA
Description DIRECTV Sales and Marketing Operations is seeking a Senior Training Manager to join our dynamic and growing Sales Call Center Training team. The individual will support the Spanish Language businesses and must be fluent in both English and Spanish. Our Sales Center Operations team is responsible for the development, execution, and maintenance of programs, impacting agents across multi...
A national power distribution and electrical manufacturing company in growth mode is currently hiring for a Call Center Manager. The manager's primary focus will be on improving the performance of representatives on his or her team through monitoring and reporting to identify areas of opportunity, coaching, and training to improve customer service, sales skills, and product knowledge. The ideal ca...
Description POSITION SUMMARY: The Call Center Representative is first point of contact for services related to scheduling an appointment with or sending a message to clinicians across care center sites. This position requires enhanced customer service and communication skills. The Call Center representative must also have computer skills (e.g. Microsoft Office, IDX and Internet), detailed data c...
AutoAnything, Inc., an AutoZone Company, is a San Diego-based E-Commerce Company that merges the high-speed lane of custom automotive accessories and performance parts with cutting-edge internet technology and industry-leading customer service. With the support of AutoZone, Inc., the leading retailer and distributor of automotive replacement parts and accessories in the United States and annual sa...
Founded in 1998, AimLoan originates Conventional, FHA and VA mortgages throughout the country from a single location in San Diego. For 16 years we have continued to grow, now funding 400-500 loans per month, about half purchase and half refinance. As an Internet-based, consumer direct lender, we are able to offer rates up to 1/2% lower than the national average, and a more convenient customer exp...
ESSENTIAL FUNCTIONS Monitors all incoming and outgoing customer calls ensuring that they are answered timely, courteously and accurately. Provides guidance to the customer service team when handling more complex customer calls/issues and or concerns. Handles customer service problems or complaints that the agents are unable to resolve. Supervises staff including training, performance monitoring...
The Palo Alto Medical Foundation (PAMF) is a not-for-profit, community-based multispecialty group practice of medicine. PAMF patients are cared for by the more than 1,000 physicians from the four historic medical groups affiliated with PAMF: Camino, Palo Alto, Santa Cruz and Mills-Peninsula. PAMF provides care to patients at its clinics and medical centers throughout Alameda, San Mateo, Santa Clar...
Our Business Analytics consulting services is uses a suite of proprietary Analytics tools that are precise and detailed. The tools can be used as a stand alone solution or connected to ERP systems. The approach is to use our operational experience, gained from our supply chain management consulting, to create the right questions and structure while transactional data mixed with supplementary infor...
Customer Service An excellent company near Cypress is looking for a Customer Service who works well in a fast paced environment high stress environment. The Customer Service is a temp to hire position. The Customer Service will be responsible for entering sales orders and taking order from customer. Must have excellent communication skills and data entry skills and good technical skills. Must be ...
Advantage Sales and Marketing, LLC El Segundo, CA, 90245
Summary Position Summary The Call Center Manager functions as the Client Manager for a specific Partner Account Team, and as the Field Manager for a team of employees. The primary role is to provide leadership and development to a remote team of Sales and Training Specialists who drive sales results for the assigned client program in various call centers. The Call Center Manager will be the liai...
Position Summary: Perform functions to manage Customer Care Teams in the processing of new patient referrals, insurance benefit investigation and verifications, and the procurement of required authorizations, making decisions based on precedent and working within the limits of established policy. Essential Functions: Develop, document, implement and communicate departmental operating procedures...
Cathay General Bancorp Rosemead, CA
Monitors all incoming and outgoing customer calls ensuring that they are answered in a timely fashion, courteously and accurately. Provides guidance to the customer service team when handling more complex customer calls/issues and or concerns. Handles customer service problems or complaints that the agents are unable to resolve. Supervises staff including training, performance monitoring and coa...
Verizon Wireless San Diego, CA
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Looking for a Customer Care Manager who will implement and coordinate policies and procedures encompassing all aspects of customer service. In this role...
Verizon Wireless San Diego, CA, 92140
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities Looking for a Customer Care Manager who will implement and coordinate policies and procedures encompassing all aspects of customer service. In this role...
Overview of the Position: The Contact Center Assistant Manager will run the Contact Center to ensure quality service, client retention and profitable sales for the organization. NOTE: DO NOT APPLY IF YOU DON'T HAVE CALL CENTER EXPERIENCE. YOUR RESUME WILL NOT BE REVIEWED IF IT DOES NOT MEET THIS CRITERIA. Essential Job Responsibilities: Spearheads all sales initiatives within the contact cente...

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Customer Service Career Tools

Call Center Scheduling Manager

Salaries

$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in California
(67 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35.7%
Some College Coursework Completed
23.8%
High School
16.7%
Associates
14.3%
Certification
4.8%
Some High School Coursework
2.4%
Master's
2.4%
(42 Respondents)
Source: Monster.com Careerbenchmarking Tool

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