Call Center Scheduling Manager Jobs in California
15 California Call Center Scheduling Manager jobs found on Monster.Jobs 1 to 15 of 15
Company Confidential Daly City, CA
Superstar Call Center Manager wanted - up to $60K year This is a GREAT opportunity to be a part of our winning Customer Service Team and be rewarded for your passion! Established and Successful Industry Leader seeks Call Center Manager - Earn up to $5000 a month! (Based on salary and performance based bonus) We are a successful company looking for a dynamic, energetic leader with outstanding custo...
Service Champions - Nationally recognized as the Industry Leader in providing superior heating, air conditioning and indoor air quality solutions to Northern and Southern California families. We are looking for a high energy world class call center manager, in our Yorba Linda, CA office, to help us grow to the “next level". If applying for this position, in order to be considered you MUST include...
ESSENTIAL DUTIES AND RESPONSIBILITIES: · Manage the day-to-day operations of a high volume Call Center and more than 20 call center representatives. · Resolve complex or escalated calls and situations referred by call center representatives. · Responsible for the overall service level standards of performance as well as the interactions and satisfactory issue resolution provided to Participants. ·...
We are seeking a customer service operations manager with experience in the transportation industry. Duties: * Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and r...
Position Description: Western Dental Services, Inc., California's largest dental services provider and one of the nation's largest dental HMO's, is looking for a bright, motivated, Dialer/WFM Manager. The Dialer/WFM Manager will be responsible for managing and administering the Dialer (Avaya and Dial Connection) functionality as well as productivity reporting and analyzation for 200+ Associates. T...
Linde is currently seeking an Area Production Manager I to join the team in the City of Industry, California area. Job Responsibilities: Safety and Regulatory · Manage site compliance to management systems; Serve as Safety, Health, Environmental and Emergency Coordinator, QC Designee, Document Manager, and Corrective and Preventative Action administrator. · Ensure all changes to equipment or proce...
. Adecco Engineering and Technical, a division of the world leader in the recruitment of engineering and information technology professionals, has an immediate opening for a IT Manager opportunity with a leading company in Carlsbad, CA! Mid 60K DOE Contract to hire job opportunity for an IT Manager at Carlsbad, CA!! Requirements: Job Summary: Manage the IS Service Centre team that provides top lev...
Req# 138822BR Position Title Marketing Manager, Online Media Position Summary Plans and implements projects that support the marketing function. Interacts directly with product managers to identify new marketing opportunities, prepares regular marketing activity reports and responds to questions from the sales organization. Works individually or with a team in recommending action, scheduling and p...
ABOUT THE COMPANY: Making the Connections That Matter® When a soldier under fire radios command. When a victim uses her cell phone to call 9-1-1 for help. When a driver is lost and uses GPS to find the way. When a parent uses his cell phone to check his child's location. When a friend texts to say she cares. These are Connections That Matter®. TCS’ innovative technologies make these connections ha...
Opportunity Unico Mechanical is a well-established provider of industrial services and support for some of America's leading companies. We are growing and have plans in place to expand further as the markets for our core services and new industrial solutions have tremendous potential. Joining our core management team will provide you with the exciting opportunity to play a key role in our expansio...
About Equinix, Inc. Equinix is the leading global interconnection platform, accelerating business performance by connecting companies to their customers and partners inside the world's most networked data centers. More than 4,000 of the world's most demanding customers trust us to provide a place where they can run their mission-critical applications and grow their businesses. Our dream is to inte...
RALEY’S FAMILY of FINE STORES is the largest family-owned company in the greater Sacramento region. We currently have a position available for a Lead Service Agent at the Corporate Office in West Sacramento, California. Raley's offers an outstanding benefit plan; including medical, dental, vision, and life insurance as well as a 401K and company pension plan. Raley’s conducts a post offer drug and...
POSITION SUMMARY: The Loss Mitigation Manager will be responsible, directly or through staff, for protecting the assets of the Company in bankruptcies, repossessions and other legal proceedings. This position plans, directs, supervises and evaluates work flow for the Loss Mitigation department. Coordinates work activities to achieve the volume expected to meet operational requirements. Provides pr...
Company Confidential Anaheim, CA, 92807
Tech Support Lead We are currently seeking an experienced Tech Support Lead to join our team in Anaheim, CA. Job Description This position is primarily responsible for assisting the supervisor with the management of daily activities over a group of customer service representatives. This position is also responsible for providing day to day coaching and feedback, training, scheduling and inputting...
Company Confidential Corona, CA, 92879
Growing home care company with office based in Corona, CA is currently seeking a Customer Service Care Manager. Company has doubled in size in last year and is looking for a strong, dynamic personality looking to grow with it. Job Purpose: Provide excellent customer service to our geriatric clients, assist in continuity of care of clients, and focus on client retention. Duties: Call clients on a d...
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Call Center Scheduling Manager
$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in California
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Call Center Scheduling Manager
Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Prepares call center staffing reports by collecting, analyzing, and summarizing data and trends; recommending new resources models.
Determines call center staff requirements by analyzing trends, including call volumes and patterns, and staff productivity; developing forecasts; researching business requirements, including service levels, business objectives, and payroll; analyzing workflow.
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