Call Center Scheduling Manager Jobs in California

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1000+ California Call Center Scheduling Manager jobs found on Monster.

Jobs 1 to 20 of 2675
Kaiser Permanente Corona, CA
Description Responsible for creating cost efficient schedules that support forecasted call volume, KANA email, TTY, language line volumes and other contact center activities in a multi skill, multi site contact center and adhere to region-specific union work rules and labor laws. Maintains CSR skill inventory in workforce management system. Schedules meetings and training as directed. Responsibl...
Industry: Information Technology/ Finance Location: Torrance, CA - 90501 Job Title:Program Manager - IVR/DMS/Call Center Duration: 1+ Year Contract with possibility of extension Pay Rate: $80 - 100/hr Must have skill-set: · Experienced in building work-based plans and performing against baselines in MS Project · Experience with Waterfall as well as Agile, Iterative, Scrum Methodologies pref...
Founded in 1998, AimLoan originates Conventional, VA and FHA mortgages throughout the country from a single location in San Diego. For 16 years we have continued to grow, now funding 400-500 loans per month, about half purchase and half refinance. As an Internet-based, consumer direct lender, we are able to offer rates up to 1/2% lower than the national average, and a more convenient customer exp...
The DIRECTV Group , Inc. Los Angeles, CA
Description DIRECTV Sales and Marketing Operations is seeking a Senior Training Manager to join our dynamic and growing Sales Call Center Training team. The individual will support the Spanish Language businesses and must be fluent in both English and Spanish. Our Sales Center Operations team is responsible for the development, execution, and maintenance of programs, impacting agents across multi...
Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient ...
The Stanford Cancer Center is expanding its facilities to partner with the community and to support the growing need for specialized outpatient cancer care in the South Bay. Coordinated cancer care, including diagnostic, treatment and support services, will be available under one roof at the four-story, 70,000-square-foot building. The Stanford South Bay Cancer Center will be located in the heart...
The Stanford Cancer Center is expanding its facilities to partner with the community and to support the growing need for specialized outpatient cancer care in the South Bay. Coordinated cancer care, including diagnostic, treatment and support services, will be available under one roof at the four-story, 70,000-square-foot building. The Stanford South Bay Cancer Center will be located in the heart...
Net-Temps Torrance, CA
CW Program Manager Service Operations Position Summary: The Business Technology Solutions Department is looking for an experienced Program Manager to drive several large enterprise projects with parallel dependencies. The Program Manager is responsible for successfully delivery and program oversight for multiple concurrent large to very large complex projects. He or she must demonstrate advanced...
Mattson Resources Anaheim, CA
--• Manage and direct all aspects of call center operations. • Implement and review call center policies and procedures. • Manage a team of call center agents. This includes all aspects of the employment lifecycle including hiring, training, mentoring, reviewing etc. • Manage by walking around. Be visible to answer questions. • Take calls that your agents can't handle and be available when an ...
Atrilogy Torrance, CA
PROGAM MANAGER CALL CENTER - LONG TERM CONTRACT - SOUTHERN CA A client of Atrilogy Solutions Group is seeking an experienced Program Manager of Call Center to drive several large enterprise projects with parallel dependencies. The Program Manager is responsible for successfully delivery and program oversight for multiple concurrent large to very large complex projects. Business or project experie...
Mattson Resources San Francisco, CA
--• Manage and direct all aspects of call center operations. • Implement and review call center policies and procedures. • Manage a team of call center agents. This includes all aspects of the employment lifecycle including hiring, training, mentoring, reviewing etc. • Manage by walking around. Be visible to answer questions. • Take calls that your agents can't handle and be available when an ...
If you are looking for extra cash, come work for a fabulous resort and casino and work for a company that is not seasonal. We work all year long! If you are available on Friday and Saturday evenings, please apply with us. Bartenders will deliver truly great service, and create a warm and friendly atmosphere for our guests. Bartenders should be knowledgeable and familiar with all menu items, drink ...
Call Center Job Recruiters Los Angeles, CA
Category : Call Center Location/City : CA - Los Angeles Id : 48790 Looking for a high energy leader with a passion for team development and fundraising in Los Angeles! The Call Center Manager leads the team to achieve fundraising and sponsorship goals through telephone outreach and connecting with members of the brand community.Overview:-Train, supervise, develop and mentor a team of 10-15 Sale...
Provides leadership for the ongoing operation of a centralized appointment call center for a Service Area. Assures exceptional service quality for telephone access and a member-oriented call; fosters and cultivates necessary processes to resolve member service issues, which includes establishing partnerships with the medical offices operations. The volume measure for this position is: Call Volume:...
Kaiser Permanente Fontana, CA
Description Provides leadership for the ongoing operation of a centralized appointment call center for a Service Area. Assures exceptional service quality for telephone access and a member-oriented call; fosters and cultivates necessary processes to resolve member service issues, which includes establishing partnerships with the medical offices operations. The volume measure for this position is:...
The Customer Service Experience Manager is responsible for leading the overall SCEA CS Experience Program. This includes calibrating and supporting quality standards for SCEA Consumer Services and internal/external quality improvement. The CS Experience Manager analyzes customer satisfaction and dissatisfaction data; recommends solutions to address root cause, and manages projects through the...
Cardinal Health , Inc. Ontario, CA
Description JOB TITLE: Customer Service Manager, (Customer Order Management in a call-center) At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities. Function: Customer Service Family: Customer Order Management What Cust...
Cardinal Health Ontario, CA
Description JOBTITLE: CustomerService Manager, (Customer Order Management in a call-center) At Cardinal Health, we'redeveloping the innovative products and services that make healthcare safer andmore productive. Join a growing, global company genuinely committed to making adifference for our customers and communities. Function: Customer Service Family: CustomerOrder Management What Customer O...
San Francisco Lesbian Gay Bisexual Transgender Community Center Job Announcement JOB TITLE: Financial Services Assistant REPORTS TO: Manager of Financial Services STATUS: Part-Time (20 hours/week) /Non-Exempt COMPENSATION: Competitive wage, full health benefits, paid vacation and holiday SCHEDULE: Flexible daytime schedule available; occasional evenings and Saturdays will be required GENERA...
Forever 2 1 Inc Mount, CA
Job Description : Want more than just a job? Join Forever 21’s Corporate team and showcase your skills while working with our exceptional employees! Position: Supervisor, Call Center Department: Customer Service Reports to: Associate Manager, Customer Service Direct Reports: Yes FLSA Status: Exempt Location: 1156 4 Star Drive, Mount Joy, PA Department Summary: Forever 21 is seeking an inno...

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