Call Center Scheduling Manager Jobs in Texas

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15 Texas Call Center Scheduling Manager jobs found on Monster.

Jobs 1 to 15 of 15
CALL CENTER MANAGER San Antonio Shoemakers During the last 38 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality comfort footwear. SAS is seeking an experienced manager to lead the Call Center department (CASA). The CASA Manager will ensure that the call center is appropriately staffed and operationally p...
DIRECTOR OF CALLCENTER The Director, CallCenter provides visible and proactive leadership to clients, internal partners, leaders and Call Center Staff. This role requires strong leadership skills, superior influencing ability, broad perspective, and a partnership- based approach to relationships. This individual will champion efforts that improve processes that achieve the highest possible levels...
Position Summary: Oversee the Customer Service Workforce Management function including forecasting, scheduling, call routing, service level management, and crisis management. Support multiple functional areas with long-range planning, short-term scheduling, and real-time service level management. Support operations with call center capacity planning. Build and develop a strong delivery team capabl...
POSITION SUMMARY: Under general direction of the Senior Manager of Customer Service, is responsible for managing the customer team within the 3PL group of the ICS Customer Service Center, ensuring that all client-related activities required to resolve and respond to customer issues in a quick, efficient, and professional manner are handled appropriately within a high-touch, customer-focused call/c...
Position Summary The purpose of the2-1-1 Manager position is tocoordinate activities of the 2-1-1 Texas North Central Texas Region Information and Referral center. The core responsibilities include direct supervision of 2-1-1 Specialists, Interns and Volunteers. Reporting Relationships The 2-1-1 Manager willreport directly the 2-1-1 Director; Essential Duties and Responsibilities Direct supervisio...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with r...
POSITION SUMMARY: Under general direction of the Senior Manager of Customer Service, is responsible for managing the customer team within the 3PL group of the ICS Customer Service Center, ensuring that all client-related activities required to resolve and respond to customer issues in a quick, efficient, and professional manner are handled appropriately within a high-touch, customer-focused call/c...
JOB SUMMARY This position is responsible for the management of the daily Call Center Operations using resources responsiblyfor meeting customer service targets and planning areas of improvement and development. This will be demonstrated by achievement of defined service levels within Customer Care. They will provide leadership to Team Supervisorsto develop, motivate and inspire staff to maximize c...
REQUIRED SKILLS AND ABILITIES: ABB NMR2 GMS and OSI Soft Pi Staff Augmentation Requirements IT/SCADA Support: · Recent experience managing/administering an ABB NMR2 system · Recent experience administering OSISoft PI system · 24/7 Operational Support · Troubleshoot and fix Inter-Control Center Protocol (ICCP) link problems · Work with the Telecom group to fix field Remote Telemetry Units (RTU) com...
Position Description The Business Analyst–Workforce Manager for the Global Service Desk is responsible for overall management of daily workforce tasks, ensuring service level goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitor service levels and direct real-time forecasting to meet Center requirements. Provide...
UPS Supply Chain Solutions is seeking a Dispatch Associate I, for its RTC to expeditiously dispatch drivers and agents for pickups, deliveries, and other services with as few defects as possible while demonstrating a proactive approach to quality by checking jobs, flights, agents, etc. The Dispatch Associate responsibilities include, but are not limited to the following: • Assist in monitoring and...
Linde is currently seeking a Plant Engineer to join the team in the Houston, Texas area. Job Responsibilities: Safety and Regulatory · Assist site compliance to management systems. · Ensure all changes to equipment or procedures follow EMOC procedure. · Ensure the HWP process, Lock Out Tag Out (LOTO) and energy isolation procedures are adhered to by all employees and contractors. · Participate to...
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us. The Gaylord Texan Resort & Convention Center located...
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us. The Gaylord Texan Resort & Convention Center located...
HC MEDIA GROUP CAREER OPPORTUNITIES Meet With Houston Chronicle Recruiters On Site! HOUSTON CHRONICLE HIRE HOUSTON Job Fair & Career Expo ENGINEERING HEALTHCARE OIL & GAS PROFESSIONAL Tuesday, August 12 - 10 am 3 pm NRG CENTER Hall E 8400 Kirby Drive FREE ADMISSION - Parking $3 Plus! Career Seminars, Resume Help, Professional Counseling, and More! ARE YOU HIRING? FIND TOP TALENT HERE! For informat...
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Customer Service Career Tools

Call Center Scheduling Manager

Salaries

$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in Texas
(67 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
35.7%
Some College Coursework Completed
23.8%
High School
16.7%
Associates
14.3%
Certification
4.8%
Some High School Coursework
2.4%
Master's
2.4%
(42 Respondents)
Source: Monster.com Careerbenchmarking Tool

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