Call Center Scheduling Manager Jobs in Texas


19 Texas Call Center Scheduling Manager jobs found on Monster.

Jobs 1 to 19 of 19
CALL CENTER MANAGER San Antonio Shoemakers During the last 38 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality comfort footwear. SAS is seeking an experienced manager to lead the Call Center department (CASA). The CASA Manager will ensure that the call center is appropriately staffed and operationally p...
American Family Movers and The Apartment Movers are one of the nation's largest privately owned moving companies and have been in business for more than three decades and have performed over a million moves. The Call Center Manager position will direct and participate in selling and directing the provision of our consumer services to inbound callers and internet leads. The Call Center Manager will...
Harland Clarke is a leading provider of best-in-class integrated payment solutions, marketing services, security services, and retail products. It provides integrated solutions for financial institutions; investment firms; business-to-business clients; individual consumers; and small, medium and large businesses serving multiple industries. Harland Clarke's clients range in size from major financi...
POSITION SUMMARY: Under the supervision of the Manager, Quality Monitoring and Workforce Management, the Quality Analyst (QA) is responsible for monitoring inbound and outbound calls and analyzing results, and providing feedback to enhance service quality to our customers. The QA will monitor calls against a set of predefined standards to identify call center performance while identifying trends,...
The Texas Medical Center Occupation Health & Safety office is hiring a clinical manager. This Clinical Manager position is responsible for leading and managing the day to day operation of an Occupational Health Clinic with direct supervision of the Occupation Health staff ensuring the efficient and effective delivery of Occupational Health services. This position will requires strong leadership sk...
Position Summary: Oversee the Customer Service Workforce Management function including forecasting, scheduling, call routing, service level management, and crisis management. Support multiple functional areas with long-range planning, short-term scheduling, and real-time service level management. Support operations with call center capacity planning. Build and develop a strong delivery team capabl...
Description: If you want to achieve more in your mission of health care, you have to be really smart about the business of health care. Challenge yourself, your peers and our industry by shaping what health care looks like and doing your life's best work. Our mission in Workforce Management is to be: Trusted Advisors who consistently deliver cost-effective solutions while balancing strategy with r...
POSITION SUMMARY: Under general direction of the Senior Manager of Customer Service, is responsible for managing the customer team within the 3PL group of the ICS Customer Service Center, ensuring that all client-related activities required to resolve and respond to customer issues in a quick, efficient, and professional manner are handled appropriately within a high-touch, customer-focused call/c...
Position Summary The purpose of the2-1-1 Manager position is tocoordinate activities of the 2-1-1 Texas North Central Texas Region Information and Referral center. The core responsibilities include direct supervision of 2-1-1 Specialists, Interns and Volunteers. Reporting Relationships The 2-1-1 Manager willreport directly the 2-1-1 Director; Essential Duties and Responsibilities Direct supervisio...
JOB SUMMARY This position is responsible for the management of the daily Call Center Operations using resources responsiblyfor meeting customer service targets and planning areas of improvement and development. This will be demonstrated by achievement of defined service levels within Customer Care. They will provide leadership to Team Supervisorsto develop, motivate and inspire staff to maximize c...
REQUIRED SKILLS AND ABILITIES: ABB NMR2 GMS and OSI Soft Pi Staff Augmentation Requirements IT/SCADA Support: · Recent experience managing/administering an ABB NMR2 system · Recent experience administering OSISoft PI system · 24/7 Operational Support · Troubleshoot and fix Inter-Control Center Protocol (ICCP) link problems · Work with the Telecom group to fix field Remote Telemetry Units (RTU) com...
Position Description The Business Analyst–Workforce Manager for the Global Service Desk is responsible for overall management of daily workforce tasks, ensuring service level goals are met by analyzing work volume variances to forecast and provide direction to adjust scheduling/staffing levels accordingly. Monitor service levels and direct real-time forecasting to meet Center requirements. Provide...
UPS Supply Chain Solutions is seeking a Dispatch Associate I, for its RTC to expeditiously dispatch drivers and agents for pickups, deliveries, and other services with as few defects as possible while demonstrating a proactive approach to quality by checking jobs, flights, agents, etc. The Dispatch Associate responsibilities include, but are not limited to the following: • Assist in monitoring and...
Linde is currently seeking a Plant Engineer to join the team in the Houston, Texas area. Job Responsibilities: Safety and Regulatory · Assist site compliance to management systems. · Ensure all changes to equipment or procedures follow EMOC procedure. · Ensure the HWP process, Lock Out Tag Out (LOTO) and energy isolation procedures are adhered to by all employees and contractors. · Participate to...
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us. The Gaylord Texan Resort & Convention Center located...
Position Summary With an in-depth knowledge of the Company’s services and processes, a Customer Service Consultant delivers the highest level of quality service to our customers, acts as a resource for others on the service team, and cross-sells additional services to residential and commercial customers. The Customer Service Consultant receives and responds to escalated residential and commercial...
HC MEDIA GROUP CAREER OPPORTUNITIES Meet With Houston Chronicle Recruiters On Site! HOUSTON CHRONICLE HIRE HOUSTON Job Fair & Career Expo ENGINEERING HEALTHCARE OIL & GAS PROFESSIONAL Tuesday, August 12 - 10 am 3 pm NRG CENTER Hall E 8400 Kirby Drive FREE ADMISSION - Parking $3 Plus! Career Seminars, Resume Help, Professional Counseling, and More! ARE YOU HIRING? FIND TOP TALENT HERE! For informat...
Cooperative Response Center, Inc. Position Description Job Title: Customer Service Representative I Department: Contact Center Reports To: Contact Center Supervisor FLSA Status: Non-Exempt Location: All Contact Center locations Date: June 2, 2014 SUMMARY: The Customer Service Representative 1 (CSR1) is responsible for assisting and processing calls for the electrical and diversified (i.e. propane,...
It's a powerful feeling, to belong. It's that moment you feel truly and completely yourself. It's working with a team you call family. At Gaylord Hotels we know that when you feel at home, you'll make our guests feel at home. And it's why so many of our STARS come for a job, but stay for a career. If this sounds like the place for you, join us. The Gaylord Texan Resort & Convention Center located...
Sponsored results
Find Customer Service Manager Jobs Listed Online. Search & Apply Now!
Learn About Small Business Call Center Software, Jobs, Training & More.
Contact Center Software Directory, White Papers, Case Studies
Local Jobs Now Hiring! Act Fast Today - Apply.

Get new jobs by email for this search
We'll keep looking and send you new jobs that match this search.
email me

Upload your resume and let employers find you!
It's that simple!

Customer Service Career Tools

Call Center Scheduling Manager


$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in Texas
(67 Respondents)
Source: Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
High School
Some High School Coursework
(42 Respondents)
Source: Careerbenchmarking Tool

Popular Call Center Scheduling Manager Articles

Sample Cover Letter for a Manager Article Rating
Are you searching for management jobs and need a great cover letter? Get ideas for your letter by viewing our sample cover letter here.
Sample Cover Letter for an Office Manager Article Rating
Searching for a job as an office manager? This sample cover letter will help you manage to convince employers of your skills.
For Employers: Post Jobs | Search Resumes | Advertise
About Monster | Work for Monster | Advertise with Us | AdChoices | Partner with Us | Investor Relations | Social Media
Terms of Use | Privacy Center | Accessibility Center | Help | Security | Contact Us | Sitemap | Mobile
©2014 Monster - All Rights Reserved U.S. Patents No. 5,832,497; 7,599,930 B1; 7,827,125 and 7,836,060 MWW - Looking for Monster Cable? - V: 2014.4.35.42-203