Call Center Scheduling Manager Jobs in Texas
Currently, there are no Call Center Scheduling Manager jobs available in Texas which match this search. You may wish to explore similar job titles on the Customer Service jobs in Texas page or view related jobs below.
NM Title:Department: Call Center Representative Credit Services Job Summary Would you like to work in a call center and gain a rewarding experience? If so, Neiman Marcus is the place to go! Neiman Marcus Credit Services is offering a career opportunity for an outstanding candidate as a Call Center Representative in Credit Services Division. Starting at the Call Center Representative level, you...
Valence Health is looking for a Manager of Call Center Operations in our Corpus Christi office. The Manager of Call Center Operations is responsible for the customer service call center for various health plan clients. Position Description: • Manage a high-volume call center for a group of health plan clients • Manage team to meet specific phone metrics as set by individual clients • Determine...
Pier 1 Imports is growing our online business and growth creates opportunity. The primary and most important purpose of the Customer Relations/Ecomm supervisory position is to provide supervision in all aspects of managing a team of customer relations/e-commerce representatives. This position requires the frequent and routine exercise of discretion and independent judgment. The duties of this pos...
This position exists to ensure proper oversight and management of the Technical Support Call Center. This position will provide management leadership, supervise, and coordinate the daily work efforts of the Technical Support Call Center by resource planning, policy and procedures development, key delivery performance metrics and budgeting for departmental costs. This is a management position requi...
Our client, a growing Credit Union in Fort Bend, has an immediate opening for a Call Center Manager! The Call Center Manager will supervise six to eight Call Center Representatives. Seeking a talented, proven leader to supervise and coordinate the functions and staff of the call center to achieve member satisfaction by maintaining quality and committed service to the credit unions' members. The...
Immediate Openings! We are hiring Telemarketers! About Consolidated Payment Services Consolidated Payment Services is an industry leader that provides payment processing services for Visa, MasterCard, Discover and American Express to a diversified portfolio of business clients. The company offers leading technology-based applications in the payment processing, PIN debit, mobile-based and Ecomme...
Company Confidential Coppell, TX, 75019
We would like a manager with call center experience that would be able to come in and hit the door running. We would like for them to be able to forecast if we need to ramp up on customer service team members and really shine and show their bubbly and energetic skills. This company is a very unique team that needs to have someone that can give the positive vibes at all times. Customer Service Man...
Customer Service Representative REPORTS TO: Manager, Navigation Center PROGRAM: Navigation Center II. JOB SUMMARY: The Customer Service Representative in the Navigation Center serves as a primary source of contact for patients at El Centro del Barrio clinics and as such is responsible for welcoming patients into the system and ensuring they have positive experiences. The CSR is responsible for...
Navarre Corporation Dallas, TX, 75201
Speed Commerce needs Supervisors for 2nd shift and Supervisors for 3rd shift - Responsible for the daily one-on-one supervision of all Customer Service Representatives on assigned team. The primary function of this position is to ensure the service delivered to our customers is of the highest quality, through the management of operational activity of the team. Provide superior customer relations a...
Overall Responsibilities: A call center team leader actively enforces the operation's goals, policies and procedures, implements standards in the company's training and development, supports agents, handles escalations, monitors the cue, and works in conjunction with administration. They are expected to follow up and assure resolution within a timely manner. Provide team guidance and training for...
TransAmerica Life Insurance Company Plano, TX, 75023
Company Description: The Transamerica companies offer a wide array of innovative financial services and products with a common purpose: to help individuals, families, and businesses build, protect and preserve their hard-earned assets. With more than a century of experience, we have built a strong reputation on solid management, sound decisions and consumer confidence. The Transamerica companies...
Concentrix Houston, TX
Job Description: Call Center Supervisor Job Description Summary: The Call Center Supervisor (Payment Operations) focuses on coaching and developing a team of customer support specialists to achieve operational service levels and associated metrics. Metrics include Average Handle Time (AHT), Schedule Adherence / Availability, and providing customers with a high quality experience when making a p...
Humana Inc. Irving, TX
Call Center Frontline Leader - New Member Assessment Requisition ID 126491 Business Overview Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better ...
St. Joseph Health Halfway, TX, 79072
Covenant Health System is a faith-based ministry, focused on caring for the whole person - body, mind, and spirit - working with others to improve health and quality of life in our communities. Thank you for applying with CHS. Your application will carefully be reviewed for the position(s) you have applied for. Please continue to seek career opportunities with us by visiting our web site at www.co...
Harte-Hanks Austin, TX, 78719
Position Summary: The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: · Direct the forecasting and scheduling of daily workforce. · Continuously evaluate workflow and identify...
Harte HanksHarte Hanks Austin, TX
About this job Job description The Call Center Operations Manager is responsible for planning, organizing, and managing all operational activities for a large inbound customer care account. Our call center is a multi-site, multi-shift, 7-day per week operation. Essential Functions and Responsibilities: Direct the forecasting and scheduling of daily workforce. Continuously evaluate workflow an...
Allstate Houston, TX
Job Description: The Allstate Corporation is the nation’s largest publicly held personal lines insurer. A Fortune 100 company, with $156 billion in assets, Allstate sells 13 major lines of insurance, including auto, property, life and commercial. Allstate also offers retirement and investment products and banking services. Allstate is widely known through the “You’re In Good Hands With Allstate®”...
Batesville Houston, TX
Job Description: Job Title: Distribution Center Administrative Assistant Location: Manchester, TN Status: Part-Time with Benefits General Work Schedule: Monday - Friday Our Core Values Batesville is a nationally recognized, award winning manufacturing organization. We attribute this success to the people we employ and to the values which are engrained as part of our culture. These values inc...
Description Overview: As an Estee Lauder & Clinique Business Leader, you will be responsible for supervising the complete operations of the blended vendor lines to ensure a high level of productivity and customer satisfaction through extensive product knowledge and outstanding customer service. This Macy's location utilizes an innovative way of planning work schedules, allowing an associate to ...
PNC Houston, TX
Job Description: As a PNC Teller Supervisor, you join a successful retail banking organization. You immediately become an important member of a single branch office and a key part of the customer experience there. You will use your own teller and supervisory experience to direct the transaction activities of the tellers, coordinate their schedules, and guide their training and development. Your p...
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Call Center Scheduling Manager
$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager in Texas
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Call Center Scheduling Manager
Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Maintains staff performance by monitoring call volume; adjusting and reallocating staff resources; conducting data integrity tests.
Prepares call center staffing reports by collecting, analyzing, and summarizing data and trends; recommending new resources models.
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