Call Center Scheduling Manager Jobs
Aspen Dental Management, Inc. (ADMI) is the nation’s premier dental services organization. We provide expert business and administrative support to the fastest growing, branded network of dental practices in the country. We recognize that our success is a direct result of empowering and supporting ambitious dental professionals; together we build and develop successful, patient focused dental prac...
CALL CENTER ASSISTANT MANAGER San Antonio Shoemakers During the last 38 years, San Antonio Shoemakers, a San Antonio, Texas based company, has developed a reputation as a premier American manufacturer of high quality comfort footwear. SAS is seeking an Assistant Manager to help lead the Call Center department (CASA). The CASA Assistant Manager will help to ensure that the call center is staffed ...
Role: Change Management Analyst Location: Newark, DE Type: Contract Duration: 12 months Job Description: Experis has an opening for a Call Center Project Manager for a large financial client in Newark DE. This is a great opportunity to work for a large reputable company with the latest available technologies. Requirements Experienced PM with Telephony/Call Center Technology Experience. Lea...
JOB DESCRIPTION: CALL CENTER MANAGER Company Description: RESA Power Solutions is a market leader in the power distribution and control electrical equipment re-manufacturing segment. Our customers are electrical contractors, industrial equipment users, data centers and electrical utilities across the US. With current locations in San Jose, CA, Shelton, CT, Los Angeles, CA and Plant City, FL and ...
Kaiser Permanente Corona, CA
Description Responsible for creating cost efficient schedules that support forecasted call volume, KANA email, TTY, language line volumes and other contact center activities in a multi skill, multi site contact center and adhere to region-specific union work rules and labor laws. Maintains CSR skill inventory in workforce management system. Schedules meetings and training as directed. Responsibl...
Fujifilm Holdings America Corporation Hanover Park, IL
Job Description Fujifilm North America Corporation's Graphic Systems Division has an immediate opening for an experienced Call Center Scheduler, referred to internally as a Customer Support Coordinator. The Customer Support Coordinator is responsible for scheduling all service calls and installation of equipment within the west coast territory, but is located in our Hanover Park, IL office. This ...
Job Title:Operations Manager Call Center Services Requisition ID:1400N0B Job Category:Service Management Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Employee Status:Regular Travel:No Job Posting:Sep 30, 2014 Description: Essential Job Functions Coordinates moderately complex to complex activities of functional areas or of department account leads to ens...
ABOUT THE COMPANY: CEANNATE Corp CEANNATE Corp is a leading provider of business process outsourcing (BPO) services for government, private, and affiliated sectors. Education continues to evolve as one of the three key issues in the national consciousness along with Health and Welfare. Our goal is to provide key expertise in the financial environment surrounding education in the United States. O...
When you join The Robert Allen Group, the nation’s leading designer, marketer and distributor of designer fabrics and home furnishings, you join a growing, successful company known for its vision, style, creativity and commitment to quality. We are currently seeking a Call Center Manager for our Gaffney, SC Distribution Center. The Call Center Manager is responsible for developing strategic init...
Roth, a Sodexo company, a leading national provider of roofing services is hiring a Call Center Manager responsible for day-to-day activity of its’ Roof Leak Services Department to ensure that every call is handled in a professional, appropriate and timely manner from creation to resolution. The Call Center Manager is responsible for supervising its’ staff to ensure overall goals are achieved with...
Local waterproofing company is seeking a full-time enthusiastic inbound/outbound Call Center Manager. Candidates must be comfortable coaching employees as well as speaking with customers on the phone; previous call center experience preferred; proficient data-entry skills required. Proven record of dependable work history and ability to work in a drug free environment are essential. Starting compe...
Community Care, Inc Brookfield, WI, 53005
Job Summary: Under the supervision of the Call/Scheduling Center Manager, is responsible for receiving and processing all incoming telephone calls to the centralized call center, scheduling appointments utilizing the Appointment/ES system and providing continued administrative support to other departments within the organization. Location: 205 Bishops Way, Brookfield **Hours are not guaranteed b...
Houston Methodist Houston, TX, 77020
Work Shift: DAY Work Week: M - F Company Profile With locations throughout the Greater Houston area, Houston Methodist Primary Care Group (HMPCG) is dedicated to providing quality patient care for the entire family. HMPCG is proud to be a part of Houston Methodist and its family of hospitals, ensuring efficient access to specialty and hospital services whenever the need arises. As members of the G...
Technical Support, Tier 1 IT Help Desk Support Technician needed to support proprietary applications and hardware. Will support remote users via phone and remote software for a contract to hire position. Responsibilities will include: - First line help desk; resolve basic level 1 and some level 2 issues in a Windows environment. - Troubleshoot hardware (PC's, mobile devices, tablets, laptops, p...
RESPONSIBILITIES: If you want to work in a fun environment with a flexible schedule, this job is for you. Please bring your call center/customer service experience to work for this client located in Dallas, TX. Job Scope: This role will assist Customers with all cargo inquiries received through the call center. Support the objectives of Cargo Management, Ground Operations, and the mission of th...
Loan Call Center Lead: Responsible for overall loan operations and oversight of the Loan Call Center team by assisting department manager in supervising and directing the daily activities of the Loan Call Center team through the assignment and coordination of work duties and schedules. Originating loan applications received into the Loan Call Center (LCC). This includes interviewing the member to...
ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer of Minorities/Females/Vets/Disability Position Overview Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. Creates and maintains company monitoring s...
The DIRECTV Group , Inc. Los Angeles, CA
Description DIRECTV Sales and Marketing Operations is seeking a Senior Training Manager to join our dynamic and growing Sales Call Center Training team. The individual will support the Spanish Language businesses and must be fluent in both English and Spanish. Our Sales Center Operations team is responsible for the development, execution, and maintenance of programs, impacting agents across multi...
Job Title: Admissions Coordinator FLSA Classification: Hourly; Non Exempt Position Purpose: Assist in all call center functions and activities related to student recruitment and enrollment to meet overall goals. NURTUR CORE VALUES: Everyone in the organization must follow these core values. • Fun: Promotes fun in the work place. • Trust: Creates trust by communicating with integrity • Servan...
A national power distribution and electrical manufacturing company in growth mode is currently hiring for a Call Center Manager. The manager's primary focus will be on improving the performance of representatives on his or her team through monitoring and reporting to identify areas of opportunity, coaching, and training to improve customer service, sales skills, and product knowledge. The ideal ca...
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Call Center Scheduling Manager
$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Call Center Scheduling Manager
Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Determines call center staff requirements by analyzing trends, including call volumes and patterns, and staff productivity; developing forecasts; researching business requirements, including service levels, business objectives, and payroll; analyzing workflow.
Maintains staff performance by monitoring call volume; adjusting and reallocating staff resources; conducting data integrity tests.
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