Call Center Scheduling Manager Jobs
Currently, there are no Call Center Scheduling Manager jobs available which match this search. You may wish to explore similar job titles on the Customer Service jobs page or view related jobs below.
Description Job Summary: Under the direction of the Manager, schedules appointments and procedures per practice protocols. Collects accurate and complete patient demographic information including insurance and authorization / referral requirements. Assigns CPT codes for ordered studies. Receives and transmits information as needed. Explains and coordinates exam / prep protocols. (Responsibiliti...
AeroGrow is the developer and creator of the AeroGarden®, the recognized world leader in the burgeoning indoor gardening category. We are currently seeking a Customer Service expert to help manage our customer service department. We’re growing rapidly, and need a real pro to help grow our customer service department. It’s an exciting category as consumers look for ways to eat fresher, healthier, ...
Sutter Health Greater Sacramento Area, CA
Description POSITION SUMMARY: The Call Center Representative is first point of contact for services related to scheduling an appointment with or sending a message to clinicians across care center sites. This position requires enhanced customer service and communication skills. The Call Center representative must also have computer skills (e.g. Microsoft Office, IDX and Internet), detailed data c...
Company Confidential Las Vegas, NV
About the Job We have an immediate opportunity for a Manager position in the Call Center of our financial services company. This position leads a team of Sales Agents and consistently works to exceed overall sales targets and other performance metrics as required by the needs of the business. You will provide ongoing coaching and training; communicate program goals: manage daily production and su...
Satellites Unlimited is seeking motivated, outgoing people who thrive in a team oriented, fast-paced, metrics-driven customer service environment to join their Central Operations Team as a Central Operations Team Member. The Central Operations Team supports the Satellites Unlimited Field Operations fourteen offices, including Office Managers, Area Managers, Field Service Managers, Customer Servic...
Kaiser Permanente Portland, OR
Description The Patient Access Specialist provides telephone reception and appointing services for the patient in accordance with regional policies and procedures. They work directly under the supervision of the Manager and in collaboration with the Health Care Team. Staff members in this position may perform all or a combination of the duties described depending upon their assigned work area and...
NM Title:Department: Call Center Representative Credit Services Job Summary Would you like to work in a call center and gain a rewarding experience? If so, Neiman Marcus is the place to go! Neiman Marcus Credit Services is offering a career opportunity for an outstanding candidate as a Call Center Representative in Credit Services Division. Starting at the Call Center Representative level, you...
Taxi Services, Inc. Assistant Call Center Manager Job Overview: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff Job Duties: · Maintains and improves call center operations by monitoring performance; identifying and resolving problems; preparing and completing action plans; managing process improvement and qua...
Pier 1 Imports is growing our online business and growth creates opportunity. The primary and most important purpose of the Customer Relations/Ecomm supervisory position is to provide supervision in all aspects of managing a team of customer relations/e-commerce representatives. This position requires the frequent and routine exercise of discretion and independent judgment. The duties of this pos...
CALL CENTER REPRESENTATIVE Weekly paychecks • Health Care • Other Great Benefits Select Staffing is looking to hire an experienced, self-motivated Call Center Representative with excellent customer service skills. If you are a positive, independent, organized person with great phone skills, this could be the job for you! This is an exciting opportunity to work for a local company! Whether you'...
Are You Competitive? Do You Play to Win? We’re now hiring for our internet sales team and if you’re passionate about being the BEST - we want to talk to you! Our team handles the internet traffic for our network of 15 stores. This involves phone, text and email follow up on website inquiries to provide information and build value into why the consumer would want to do business with us. We're a...
eBay Enterprise helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. eBay Enterprise's comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...
Valence Health is looking for a Manager of Call Center Operations in our Corpus Christi office. The Manager of Call Center Operations is responsible for the customer service call center for various health plan clients. Position Description: • Manage a high-volume call center for a group of health plan clients • Manage team to meet specific phone metrics as set by individual clients • Determine...
AmerisourceBergen Corporation Chesterbrook, PA
Call Center, Employee Service Center Representative (Human Resources) - 000015YN Description POSITION SUMMARY: The Employee Service Representative is the first point of contact for all incoming inquires, issues, and work requests related to HR administration and transactions. This role handles inquiries, requests, and cases to closure, while appropriately escalating complex cases. Also, this ro...
Company Confidential Woodstock, GA, 30189
Job Purpose: Serves customers by planning and implementing call center strategies and operations; improving systems and processes; managing staff. Duties: * Takes orders by obtaining and verifying information. * Enters orders by transmitting information. * Provides product/service information by answering questions; offering assistance. * Maintains call center database by entering and verify...
Crius Energy is seeking Team Leaders for our Pinellas Park Call Center. The Call Center Team Leader is responsible for providing quality and efficient customer service to customers through the daily management of a team of up to 30 employees to include motivating, recognizing and rewarding, coaching, counseling, training and problem solving. Additionally, responsible for assisting manager with dev...
This position exists to ensure proper oversight and management of the Technical Support Call Center. This position will provide management leadership, supervise, and coordinate the daily work efforts of the Technical Support Call Center by resource planning, policy and procedures development, key delivery performance metrics and budgeting for departmental costs. This is a management position requi...
Our client, a growing Credit Union in Fort Bend, has an immediate opening for a Call Center Manager! The Call Center Manager will supervise six to eight Call Center Representatives. Seeking a talented, proven leader to supervise and coordinate the functions and staff of the call center to achieve member satisfaction by maintaining quality and committed service to the credit unions' members. The...
The Call Center Manager manages the day to day operations of the Hisense's inbound Call Center. This role is accountable for employee development including coaching, mentoring, providing evaluations and recommending corrective actions for up to 20 team members responsible for TV or appliances service customers. It is also responsible for managing call center performance metrics, quality performanc...
The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families. If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talen...
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Call Center Scheduling Manager
$24,960.00 - $78,750.00
Typical Salary for Call Center Scheduling Manager
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Some High School Coursework
Source: Monster.com Careerbenchmarking Tool
Call Center Scheduling Manager
Meets business requirements by determining call center staff requirements; developing and monitoring schedules; improving resource planning and scheduling systems.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Maintains staff performance by monitoring call volume; adjusting and reallocating staff resources; conducting data integrity tests.
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