Call Center Specialist Jobs in Maryland
Position Type: As Needed Location(s): Adelphi, MD Aberdeen, MD Responsibilities: The primary focus of the Operations Center Specialist is the facilitation of operations via classified and unclassified e-mail, task management, and telephonic and electronic situational reporting. Incumbent will be working in an operations center for a governmental entity. As a member of a team, individual shall perf...
CUSTOMER SUPPORT SPECIALIST Corporate Headquarters The Customer Support Specialist is responsible receiving and logging all customer support calls (Tier 1), ensuring that excellent customer service is provided to both internal and external customers. Typical activities include: main point of contact for all customer support issues, research and resolve non-technical support calls, order and suppor...
RECRUITMENT AND EXAMINATION ANNOUNCEMENT * OPEN RECRUITMENT * EMPLOYEE SELECTION SPECIALIST I (3653) SALARY RANGE: $38,117 - $60,481 (Effective 1/1/14) CLOSING DATE: December 23, 2013 MINIMUM QUALIFICATIONS: Education: Undergraduate or graduate level coursework in statistics, psychometrics, research design, general psychology, industrial/organizational psychology, personnel administration or other...
POSITION/TITLE: Knowledge Management (KM) Specialist EMPLOYMENT STATUS: Regular/Full Time REPORTS TO: Project Manager CLEARANCE: None LOCATION: Bethesda, Maryland Apply at www.cips.com POSITION SUMMARY: To provide assistance to the client in support of the Knowledge Management (KM) team overseeing the client's IT Service Desk knowledge base. The Knowledge Management team’s primary responsibility i...
Job Description: We are looking for a Business Development Specialist (BDS) with experience selling or recommending HP server, storage and networking solutions to clients. This person is a multi-tasker, with high energy, and excels in a fast-paced, dynamic call center environment. The BDS will work directly with the account managers and sales management team to effectively penetrate and drive solu...
RECRUITMENT AND EXAMINATION ANNOUNCEMENT * OPEN RECRUITMENT * DATA BASE SPECIALIST I (4479) SALARY RANGE: $43,153-$68,887 (effective 1/1/2014) CLOSING DATE: December 18, 2013 DESCRIPTION: The Data Base Specialist Iperforms at the experienced level and is responsible for designing, developing, implementing, maintaining and controlling data base management systems for multipurpose, multi‑tasking com...
To apply for a position at Sandy Spring Bank, visit www.sandyspringbank.com/aboutus/careers Location: Columbia, MD THIS IS A TEMPORARY POSITION-APPROXIMATELY 4 MONTHS Hrs: Mon-Friday, flexible schedule. Start time: as early as 7:50 am. End time: as late as 7 pm. Rotating Saturdays (7:50 a.m.-1:00 p.m.) approx every 3rd week. GENERAL SUMMARY: Under minimal supervision, and following established pro...
Connect to GXS and Connect to the World! With more than 2800 employees and operations in 20 different countries, GXS offers endless opportunities to learn, grow and succeed with one of the nation’s fastest-growing private companies. Bring us your talent, energy and drive and become a star player on our winning team! GXS is an equal opportunity employer with a commitment to diversity. Do you have e...
Technical Management & Solutions Health Informatics & Technology Solutions Multiple Locations About ICF International: ICF International (NASDAQ:ICFI) partners with government and commercial clients to deliver professional services and technology solutions in the energy and climate change; environment and infrastructure; health, human services, and social programs; and homeland security and defens...
CLINICAL PRACTICE PROGRAM SPECIALIST Job Summary _FLSA Status: Exempt Exemplifies and promotes evidence based nursing practice and excellence in the care of patients. Maintains practice excellence through involvement with selected patient populations. Develops, implements and evaluates nursing practice standards with teams of clinical nurses and other APRNs across the continuum of care at MedStar...
Description: Position Description: Expanding access to affordable, high quality health care starts here. This is where some of the most innovative ideas in health care are created every day. This is where bold people with big ideas are writing the next chapter in health care. This is the place to do your life's best work.(sm) Positions in this function are responsible for various activities relate...
REIMBURSEMENT SPECIALIST / INSURANCE VERIFICATION / CUSTOMER SERVICE position open in the Rockville Area! A-Line Staffing is looking for Reimbursement Specialists/Customer Service. These Specialists will have a Monday - Friday position with any 8 hour shift between the operating hours of 8am-8pm. This Specialist opportunity will be Compensated at $12.00 Per Hour. I have listed a detailed job descr...
Location: Baltimore, MD Education: High School Diploma Experience: 2+ years Citizenship: U.S. Citizenship is required Additional: All applicants will be required to submit a background investigation application prior to beginning work and must be able to pass a suitability check. Project Summary: T-Rex Corporation is currently seeking a Helpdesk Technician to support the Department of Health and H...
REIMBURSEMENT SPECIALIST / INSURANCE VERIFICATION / CUSTOMER SERVICE A-Line Staffing is looking for 7 Reimbursement Specialists/Customer Service. These Specialists will have a Monday - Friday position with any 8 hour shift between the operating hours of 8am-8pm . This Specialist opportunity will be Compensated at $14.00 Per Hour. I have listed a Detailed Job Description and Requirements for you to...
Insurance Verification/Reimbursement Specialist REIMBURSEMENT SPECIALIST / INSURANCE VERIFICATION / CUSTOMER SERVICE A-Line Staffing is seeking immediate needs for Reimbursement Specialists in Rockville, MD! These Specialists will have a Monday - Friday position with any 8 hour shift between the operating hours of 8am-8pm. This Specialist opportunity will be Compensated at $14-16 Per Hour. I have...
A-Line Staffing is actively in search of 15 Insurance Verification / Prior Authorization Specialist in Rockville, MD. This Insurance Verification position is 1st shift which is an 8 hour shift between 7am-9pm which is 40 hours a week and possible overtime available. This position is current Compensating at $14.00 per hour. You can reach me by phone at (877) 782-3334 or by E-Mail at DDecker@alinest...
This position is located in our MD, Germantown facility The Germantown or Forrestal Communications Management Center (CMC) is responsible for providing quality voice and data communications to its customers. This center is manned Monday through Friday from 7:00 AM to 6:00 PM. The staff consists of four team members. Customer requirements are received via requisitions, fax, emails, walk-ins and in...
General Dynamics Advanced Information Systems (GDAIS) is part of General Dynamics and has been a trusted partner to the U.S. intelligence, maritime, space and homeland communities for more than 50 years. With the expertise to lead, the insight to deliver and the commitment to succeed, we staff each mission with a carefully selected team of seasoned professionals. Headquartered in Falls Church, Va....
SENIOR REIMBURSEMENT COUNSELOR: A-Line Staffing is looking for Senior Reimbursement Counselors. These Specialists will have a Monday - Friday position with any 8 hour shift between the operating hours of 8am-8pm. This Specialist opportunity will be Compensated at $16-18 Per Hour. I have listed a detailed job description and requirements for you to review below. Please email Jessica DiCicco if inte...
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Call Center Specialist
$25,209.00 - $54,336.00
Typical Salary for Call Center Specialist in Maryland
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Specialist
Serves customers by responding to and taking telephone, fax, and e-mail orders; manages client conversations; satisfies the needs of clients while controlling the length of the phone call.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Improves call center quality results by recommending and implementing changes.
Keeps call center equipment operational by following established procedures; reporting malfunctions.
Popular Call Center Specialist Articles
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