Call Center Specialist Jobs in Silver Spring, Maryland

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164 Silver Spring, MD Call Center Specialist jobs found on Monster.

Jobs 1 to 20 of 164
To schedule and register Medical Faculty Associates (MFA) patients; to provide effective customer service during the reception, scheduling, registration and cash collection process. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. 1. Greets and dir...
Call Center Specialist/Trainer GENERAL SUMMARY: Position is a consultant to the research staff of a not-for-profit government consulting organization located in McLean, VA. Position will be located at a Director of National Intelligence work location in the Washington DC metropolitan area. PRINCIPAL DUTIES AND RESPONSIBILITIES: (Essential Job Functions) Experience leading Call Center operatio...
University of Maryland Faculty Physicians Berwyn Heights, MD, 20740
Duties will include: responding to a high volume of telephone calls including scheduling the appropriate medical exams and tests and fulfilling report requests. Requirements Qualified applicants will possess: H.S. diploma or equivalent (GED); at least one year related office or customer service experience; entry level computer skills; strong customer service and phone etiquette skills; accurate ...
GW Medical Faculty Associates Washington, DC, 20319
Position Summary: Schedules and registers Medical Faculty Associates, Inc. (“MFA”) patients while providing effective customer service during the appointment scheduling process. Also provides general information regarding Department of Medicine to callers. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfact...
To schedule and register Medical Faculty Associates (MFA) patients; to provide effective customer service during the reception, scheduling, registration and cash collection process. Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned. 1. Greets and dir...
Kaiser Permanente McLean, VA
Description Under the supervision of the mammography quality program manager and mammography supervisor performs mammograms and breast biopsies following the guidelines of ACR and FDA. Essential Functions: • Performs mammography and other related breast imaging procedures. • Performs and documents patient assessment/history related to procedures and provides patient care to meet patients' need...
LMI Government Consulting Mclean, VA, 22107
Call Center Specialist/Trainer GENERAL SUMMARY: Position is a consultant to the research staff of a not-for-profit government consulting organization located in McLean, VA. Position will be located at a Director of National Intelligence work location in the Washington DC metropolitan area. PRINCIPAL DUTIES AND RESPONSIBILITIES: (Essential Job Functions) Experience leading Call Center operatio...
Kaiser Permanente Mclean, VA, 22107
Under the supervision of the mammography quality program manager and mammography supervisor performs mammograms and breast biopsies following the guidelines of ACR and FDA. Essential Functions: • Performs mammography and other related breast imaging procedures. • Performs and documents patient assessment/history related to procedures and provides patient care to meet patients' needs. • Assists...
CALL CENTER SECTION LEAD(89890) Program Management - Operations Management USA-MS-Stennis Space Center Security Clearance:NACI Clearance Status:Must be Obtainable Schedule:Full Time : Type of Travel:Continental US Percent of Travel Required:Up to 10% Description The Call Center Lead will be responsible for planning and implementing call center strategies; improving call center systems an...
Kaiser Permanente Largo, MD
*May be requested to work in other locations and other days from time to time.* *Experience with hand therapy highly preferred and a comport level with treating neurological issues* To be responsible for occupational therapy of patients management under the direction and supervision of the Rehabilitation Services Supervisor (PT-OT Supervisor). Essential Functions: • Tests and evaluates the ext...
Identifies requirements for IT security products and services, develops plans and schedules, estimates resource needs, defines milestones and deliverables, evaluates and coordinates their purchase and delivery. Provides architectural design and coordinates the implementation of security products to integrate into existing network environment. Identifies significant actual and potential cyber secur...
The American National Red Cross Louisville, KY, 20006
Job Summary Service to the Armed Forces provides a worldwide system of services that are available to military members and their families. These services include an emergency communications network available 24 hours a day, 7 days a week, to assist in family emergencies; verification of emergency leave information to help military commands make informed decisions, access to financial assistance, ...
The American National Red Cross Louisville, KY, 20006
Job Summary Service to the Armed Forces provides a worldwide system of services that are available to military members and their families. These services include an emergency communications network available 24 hours a day, 7 days a week, to assist in family emergencies; verification of emergency leave information to help military commands make informed decisions, access to financial assistance, ...
Rowe Price Washington, DC
Description THE PRIMARY PURPOSE OF THE POSITION The Investor Center Specialist is responsible for providing face-to-face world-class service (which includes handling the front desk in the center, coordinating the daily workflow of transaction requests, providing administrative support and serving as a backup counselor for the branch) for current and potential clients in an investor center. RESP...
Rowe Price McLean, VA
Description THE PRIMARY PURPOSEOF THE POSITION The Investor Center Specialist works independently onimplementing Investor Center business plan initiatives focused on acquisitionand retention of individual investors. This will be achieved through associatesemploying a needs-based analysis of targeted client segments to refer salesopportunities best suited for a face to face interaction. RESPONSI...
XM Satellite Radio Washington, DC, 20319
Position Description: Position Summary: Hours: Monday - Friday 10:30-7 pm with flexibility to cover other shifts if needed The objective of the SIRIUSXM Command Center Specialist is to avidly monitor and report on KPI’s of SIRIUSXM Listener Customer Care Support Vendors. Additionally the Command Center Specialist will help to ensure that SIRIUSXM Customer Care Support Vendors are meeting SIRIUS...
Policy and Strategy We’re millions of members strong–with more joining us every day– the largest and “most powerful grassroots organization” around, according to Fortune magazine. In fact, our commitment and collective strength enables us to serve and support a broad and diverse membership as well as embrace our own workplace diversity. Here’s your chance to take action in Washington, DC and thro...
Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis NSP, are solving difficult problems that help our government and our country. Noblis is a nonprofit science, technology, and strategy organization that brings the best of scientific thought, management, and engineering expertise to a wide range of government and industry clients in the areas of national security, intelligence, transp...
Job Description: Manages the help desk operations, reviews and enforces service level agreements, and generates end-user surveys to solicit input from the user community. Reviews skill levels and skill mix of help desk staff and coordinates training and the rotation schedule of staff. Reports on help desk metrics to management. Provides management of all customer facing service coordination and r...
This position is located in our DC, Washington facility Candidate MUST possess any two (or equivalent) of the following certifications: A+, MCP, HDI Support Center Specialist, Network+, or ITIL v3 Foundation. CERTIFICATIONS ARE REQUIRED TO BE CONSIDERED FOR THIS ROLE General Dynamics is seeking a Tier 1 Help Desk Analyst. This position supports the Washington Metropolitan Area Transit Authority...

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Customer Service Career Tools

Call Center Specialist

Salaries

$25,209.00 - $54,336.00
Typical Salary for Call Center Specialist in Silver Spring
(26 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
45.5%
Associates
18.2%
Bachelor's
18.2%
High School
13.6%
Master's
4.5%
(22 Respondents)
Source: Monster.com Careerbenchmarking Tool

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