Call Center Specialist Jobs
We’re currently seeking a Call Center Specialist in Inbound Sales for a contract opportunity in Portland, OR. This is a great opportunity to work with a leading Fortune 500 company that provides business process outsourcing solutions(BPO) and information technology services to business, government agencies, and non-profit organizations. Responsibilities · Respond to telephone inquiries and complai...
TITLE: Senior Call Center Specialist (Research) STATUS: Non-Exempt DEPARTMENT: Servicing Solutions LOCATION: Troy, MI REPORTS TO: Manager of Servicing Solutions POSITION SUMMARY: Responsible for handling inbound phone calls pertaining to property insurance questions. The CSR may receive questions from borrowers, insurance agents, and financial institutions. In addition to answering questions and a...
The Capital Group Companies is a global leader in investment management. Our business encompass The American Funds, one of the largest mutual fund groups in the U.S., and a globally diverse institutional investment group managing large pools of capital such as pensions and endowments. The companies within our organization independently manage more than $1 trillion in assets. As part of the Informa...
VERIZON TELEMATICS Information is the fuel that drives our business. When plentiful, information enables sound business decisions. When well-analyzed, it has the power to effect change. When shared with others, it sparks improvement. At Verizon Telematics, we are pioneering patented technologies and innovative services designed to harness the power of the vehicle information network – real-time, a...
Job_Other_Compensation: Job Description: Are you a people person who enjoys working with others and offering amazing customer service? If so, our Call Center Specialist opportunity may be a fit for you! A Call Center Specialist is responsible for answering customer inquiries, investigating customer accounts to correct any necessary errors regarding customer mortgages and performing collection acti...
. Call Center Training Specialist - Sr. Level $65-70K A leader in educational testing services is seeking a Sr. Level Call Center Trainer for a direct hire opportunity in the East Orlando area. In this hands-on role, you’ll design, build, and deliver training content that enables the call center’s customer service and sales teams to achieve success. KEY RESPONSIBILITIES Lead Training & Development...
Call Center Specialist (2- Part Time Positions includes weekends and Holidays) The Animal Medical Center, a full-service, not-for-profit animal hospital in Manhattan, is seeking an enthusiastic, responsible individuals to serve as CallCenter Specialist. Meet, greet and provide superior customer service to clients, patients, staff and referring veterinarians in person and by telephone. Facilitate c...
SUMMARY The Demonstration Specialist is a customer facing Specialist focused on delivering briefings to customers as an extension of LoJack account teams. In this role the Specialist must be able to communicate business value as well as technical messages to high-level and high-profile LoJack telematics customers. On a day-to-day basis, the Specialist will coordinate with account teams and subject...
Job_Other_Compensation: We have an immediate need for a Customer Service/Call Center Specialist JOB DESCRIPTION Call Center Specialist will be supporting our clients, based in hospitals, doctorsâ€™ offices and internal. Must be able to investigate and analyze customer issues returning calls to offer solutions. Position requires excellent communication skills both written and verbal. Required Skill...
Lone Star College - Atascocita Center Part Time Specialist II - Call Center (#9467) Atascocita Center Job Functions: Manages incoming calls on several lines simultaneously, using a multi-line phone system. Provides professional and prompt service to connect callers with destination phone users, internally and externally, using excellent customer service and phone etiquette. Provides general inform...
We are seeking Entry Level Specialists in two areas of our Henderson, NV location. 1. B2B Sales Team - to grow client revenue over the phone. 2. B2B Marketing Team – to make targeted marketing campaign calls over the phone. If you answer YES to most of these questions RDI Marketing, Inc. may be for you! · Do you have sales experience? · Do you have call center experience? · Do you enjoy motivating...
Company Confidential Clearwater, FL, 33760
Oldsmar company needs an experienced Product Support/Customer Service Rep. This position is primarily responsible for providing professional and thorough customer support in the handling of incoming calls, order entry, and sales support. The Customer Care Representative will ensure the highest level of customer satisfaction for all callers. The following are duties and responsibilities for the pos...
Job_Other_Compensation: Job Description: A local leading organization is currently seeking an experienced Call Center Representatives in Springfield, Ohio for a long-term temporary to hire opportunity. Call Center Representatives will interact with customers to provide information in response to inquiries about products and services and be able resolve complaints. If you meet the qualifications li...
Description: Position Description:When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot t...
Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and...
Aon Hewitt is the global leader in human capital consulting and outsourcing solutions. The company partners with organizations to solve their most complex benefits, talent and related financial challenges, and improve business performance. Aon Hewitt designs, implements, communicates and administers a wide range of human capital, retirement, investment management, health care, compensation and tal...
Company Confidential tigard, OR
PRODUCTION SHIFT HOURS: THIS IS A 24/7 HOUR and 365 DAY CALL CENTER. CANDIDATES MUST BE FLEXIBLE AND ABLE TO WORK ANY DAY OF THE WEEK AND ANY HOUR REQUESTED! Mon, Tue, Wed, Thu, Fri, Sat and Sun - ALL SHIFTS Availability to complete every single day of 5 week training program; however, open to possible part time working hours. Any candidate applying for this role should have some type of sales exp...
Position Summary: Schedules and registers Medical Faculty Associates, Inc. (?MFA?) patients while providing effective customer service during the appointment scheduling process. Also provides general information regarding Department of Medicine to callers. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactori...
Job_Other_Compensation: Job Description: Contact Center- Collections and Customer Service Minimum Education Required: High School Years of Experience Required: At Least 3 Years Expected Travel Time: None...
Location: Adelphi, MD Responsibilities: The primary focus of the Operations Center Specialist is the facilitation of operations via classified and unclassified e-mail, task management, and telephonic and electronic situational reporting. Incumbent will be working in an operations center for a governmental entity. As a member of a team, individual shall perform tasks consistent with standing operat...
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What are one of the best jobs if I want to just program all day?
What is the name of a job that all I do is program all day? And what are all the salaries for it/them? By the way I'm 14 so I'm just trying to look ahead and any tips would be greatly appreciated!
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Based on pay scale and job availability. Also I'd like to know the differences in real world application (what kind of jobs could I expect with each degree). Basically, which degree looks more impress...
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I have been told that the university courses like the bachelor of commerce and bachelor of business are a dime a dozen and they just give you a brief overall knowledge of IT and don't give you special...
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I have called the recruitment center before about this, they where like WTH do you mean. I would like to know what Job in the CF would a computer hacking or networking defending type job would go unde...
Customer Service Career Tools
Call Center Specialist
$25,209.00 - $54,336.00
Typical Salary for Call Center Specialist
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Specialist
Serves customers by responding to and taking telephone, fax, and e-mail orders; manages client conversations; satisfies the needs of clients while controlling the length of the phone call.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Maintains call center database by entering and verifying information; updating contact log.
Analyzes and resolves operational problems and client issues as appropriate.
Popular Call Center Specialist Articles
A Follow-Up Call Wins the Interview
After sending a resume, you need to make a follow-up call. Here's why it's important to pick up the phone and whom you should talk to when you do.
Six Reasons They Didn't Call You Back
Responding to job listings once meant a call or email acknowledgement in return. Now, with so many applicants, you're more likely to hear nothing. Why?...
Sample Follow-Up Letter After a Phone Call
What do you do after you've had a successful networking or introductory call? A good letter can't hurt. Here's an example.
How to Get Someone to Call You Back
What do you do when your calls go unanswered? Try one of these four strategies to make sure you connect with someone on the phone.
The Cold-Call Debate
Is cold calling a viable way to secure important first appointments with clients? Discover the pros and cons.