Call Center Supervisor Jobs
Physicians Plus Insurance Corporation currently has a full-time Call Center Supervisor position available within our Member & Provider Services Department. This supervisory position is responsible for providing daily work direction to the front line call center staff. This includes monitoring daily call traffic and productivity to ensure optimal service response times and department goals are met...
The Medical Service Bureau provides call center services to the medical community. We have been in business for over 50 years and are dedicated to providing reliable, responsible, quality service to doctors that exceed any commercial alternative! We are seeking a Site Supervisor to oversee a team of remote staff and handle daily operations at our inbound call center located in El Paso, Texas. This...
1. Provides feedback and education to staff to improve performance. 2. Supervises day-to- day processing of enrollment applications. 4. Ensures that enrollment forms are processed efficiently and accurately and identifies and recommends areas for improvement to the Call Center Manager. 5. Ensures staff maintains updated knowledge of the project and updated knowledge of enrollment rules. 6. Oversee...
Fix Auto USA, a leader in the Auto Collision Repair industry, is actively seeking to hire quality individuals to be a Call Center Supervisor in the San Diego area. At Fix Auto USA, we offer more than just a job, rather a rewarding and fulfilling opportunity to build a career with the leading and growing organization in the Auto Collision Repair Industry. At Fix Auto, we provide a platform which en...
Our client has a need for a 2nd Shift Operations Supervisor * Must be available to work 2nd Shift 1 PM to Midnight * As an Operations Supervisor, you will be responsible for the following: Motivate and manage a staff of customer service representatives within an inbound call center environment. Monitor, coach and develop employees for optimal performance. Responsible for employee records to includ...
iWell established Called Center in West Palm Beach is seeking a Spanish Bilingual Call Center Supervisor. Responsiblities include but not limited handling escalated calls, coaching , quality assurance and supervising the daily call center operations. Working hours: Mon - Fri 11am - 8pm Applicants must have a at least 2 years Call Center Supervisory experience. Also must be Spanish Bilingual. Pleas...
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FOR...
Our Client in Norwood, MA is seeking a Contract Call Center Team Leader to support and manage a group of Call Center Representatives, who have been hired on a temporary basis to support the increased call volume due to the annual Open Enrollment period. Must be proficient in their ability to communicate with impact, apply critical thinking and possess leadership skills. Team Leaders will act as a...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UV Job Category:Human Resource Management Primary Location:USA-KY: KENTUCKY-BARBOURVILLE Schedule:Full-time Job Type:Regular Job Posting:Apr 15, 2014, 1:53:45 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lec...
Description: Call Center Nurse, RN Supervisor OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling. By providing 58 million Americans with information, tools and solutions, we ar...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UT Job Category:Human Resource Management Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Travel:Yes, 10 % of the Time Job Posting:Apr 15, 2014, 1:48:50 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UZ Job Category:Human Resource Management Primary Location:USA-VA: VIRGINIA-CHANTILLY Schedule:Full-time Job Type:Regular Job Posting:Apr 15, 2014, 1:59:54 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lectur...
We are currently seeking a Contact Center Supervisor for our Columbus Center of Excellence. Job Duties: Directly supervises a team call center agents Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Appropriately address human resources issues, such as attendance and interpersonal conflicts in the workplace; cons...
State Collection Service, Inc. is a fast-growing, nationally recognized company focused on providing quality self-pay patient account follow up, patient billing, and customer service to our clients. Headquartered in Madison, SCSI has an unparalleled reputation for service, integrity, professionalism, and results. Whether you are looking for that first step in developing a professional career or se...
Immediate opportunity for a Group Supervisor to manage call center agents to maximize the production and quality standards of the programs assigned to the call center. In addition, the Group Supervisor will manage employee performance issues, motivation, job training, attendance, and other supervisory duties. Responsibilities: Maintain a daily/weekly Monitoring schedule to follow based on program/...
Position Description: At Infinity Auto Insurance, we continue to expand our Tucson location! Weâ€™re looking for smart, talented and bilingual individuals to help grow and supervise our Customer Service organization. As a Supervisor, you will be responsible for motivating, supervising and supporting a team of customer service professionals to ensure performance goals and objectives are met and mai...
Our client, a leading provider in Healthcare Communications has an immediate opening for their team due to growth! They are actively seeking an individual to come in and help the Call Center Managers with the daily operations. This is a contract assignment to start; approximately 2-3 months long in duration. This is a full time opportunity and hours are10am-6:30pm Monday-Friday. Compensation is ne...
At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proa...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between custome...
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Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Prepares reports by collecting, analyzing, and summarizing information; recommending changes.
Maintains and improves call center technology by analyzing deficiencies; identifying and evaluating new technology; managing installations; makes note of any issues needing resolution.
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