Call Center Supervisor Jobs

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88 Call Center Supervisor jobs found on Monster.

Jobs 1 to 20 of 88
Manpower is currently hiring seasonal call center supervisors for our client in north Austin. These positions will start early September through mid December. Great holiday cash position! candidates for this role must be available immediately and meet the qualifications below. This is a call center environment so candidates must be available to work ANY shift between the hours of 6am-10pm, Monday-...
Pier 1 Imports is growing our online business and growth creates opportunity. The primary and most important purpose of the Customer Relations/Ecomm supervisory position is to provide supervision in all aspects of managing a team of customer relations/e-commerce representatives. This position requires the frequent and routine exercise of discretion and independent judgment. The duties of this pos...
eBay Enterprise helps companies of all sizes drive commerce growth -delivering exceptional, engaging shopping experiences online and offline. eBay Enterprise enables omnichannel commerce, multichannel retailing and digital marketing for the world's premier retailers and brands. eBay Enterprise's comprehensive omnichannel strategies and solutions, including commerce technologies, multichannel opera...
Xerox is the world’s leading enterprise for business process and document management. Xerox technology, expertise and services enable workplaces – from small businesses to global enterprises – to simplify the way work gets done so they operate more effectively. THIS IS AN ENTRY-LEVEL SUPERVISOR OPPORTUNITY. Directs and/or manages all activities associated with Call Center operations, including d...
The National Automobile Club, located in Foster City, is seeking an individual to supervise its 24/7 Emergency Road Service call center. This full time exempt position reports to the Call Center Operations Manager. Duties and Responsibilities: · Supervising, training and evaluating service coordinators · Monitoring road service activity and service performance statistics (Average answer speed, ...
Lead and support the Call Center Team. Essential Responsibilities: ·Responsible to support Service Team with daily challenges including provider calls. ·Perform Semi Annual Reviews/Feedback as needed for team associates. ·Proficient in Conflict Resolution and Mediation Skills. ·Keep attendance records and review time cards to submit to payroll. ·Share knowledge with the team. ·Complete set ...
We are seeking an experienced Contact Center Supervisor for our Fort Lauderdale Center of Excellence. Responsibilities: · Manage daily performance of 15-20 agents in a fast paced, inbound call center · Demonstration of strong coaching skills; Able to coach, mentor and develop agents to deliver high levels of goal attainment and quality of service – o Coaching of Agent behaviors that support ef...
Job Duties: · Manage, coach, motivate and provide performance feedback to representatives · Resolve escalated customer phone calls and emails. · Ensure staff compliance with customer identity verification procedures according to guidelines. · Interview and assist with the selection of applicants. · Monitor and score pre-recorded customer care calls. . · Assist staff with questions about depa...
Oversee day-to-day work in a call center and/or processing production unit within PHEAA. This position will carry out supervisor responsibilities in accordance with the Agency’s policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and disciplining employees; addressing c...
Job Title: Call Center Supervisor OBJECTIVE: The Call Center Supervisor will provide day-to-day guidance and support through scheduling, communication, coaching, project management and functional excellence. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Monitors individual and team productivity and quality Provides feedback to management team Provides daily supervision, coachin...
Company Confidential Hudson, OH, 44236
The Opportunity We have an opportunity for a Call Centre Team Lead to join the team and be part of our future success. The Call Centre Team Lead will be responsible for the support to our Call Centre Team based in Hudson, OH. As a Supervisor you will be overseeing all personnel to ensure they are executing their daily responsibilities along with training and evaluating new and existing associates...
GAINSCO Auto Insurance markets non-standard private passenger automobile products through retail agencies, in Texas, New Mexico, Arizona, Oklahoma, Florida, Georgia, South Carolina, and Virginia. GAINSCO Auto Insurance has fully integrated insurance capabilities, including marketing, underwriting, customer service and claims handling. Our operations are bilingual (English/Spanish). Job Purpose: S...
Job Duties: · Manage, coach, motivate and provide performance feedback to representatives · Resolve escalated customer phone calls and emails. · Ensure staff compliance with customer identity verification procedures according to guidelines. · Interview and assist with the selection of applicants. · Monitor and score pre-recorded customer care calls. . · Assist staff with questions about depa...
Call Center Supervisor Ritter Insurance Marketing is an insurance brokerage firm focused on the rapidly expanding Senior Insurance Market. We are dedicated to providing unique and value-added services for our 17,000+ Independent General Agents. We are looking for aCall Center Supervisorwithsuperior phone and computer skills who islooking to be a leader to our growing team. Responsibilities inclu...
CALL CENTER SUPERVISOR A2C IT Consulting is currently hiring for multiple Customer Service Supervisors in Philadelphia. Candidates are responsible for leading teams of 19 Customer Service Representatives. Call Center Supervisors will be teaching representatives how to effectively and efficiently responding to customer inquiries and properly documenting service issues, during the Open Enrollment p...
Overview: LG Electronics Alabama, Inc., is seeking an Executive Services Team (EST) Supervisor to manage a team of escalations representatives in a call center environment. The EST receives escalated communications from customers/servicers/internal personnel regarding service issues and incidents. The primary responsibilities include implementing and monitoring adherence of policies and procedure...
Cookies by Design (CBD) is currently seeking a strategic, driven, and energetic individual to fill its recently vacant,exempt, full-time Call Center Supervisorposition for their 10-person customer service call center. Qualified candidates will be natural leaders with at least two years of experience in a call center. Additionally, they will be quick thinkers who are able to function and make custo...
Contact Center Supervisor UHealthSolutions is looking for candidates who have experience in a call center environment and/or experience working in a healthcare environment. Position Summary: Under the general direction of the Contact Center Manager, the Contact Center Supervisor is responsible for oversight of day-to-day activities within the Contact Center. The Supervisor monitors and coordina...
Tidewater Finance Company, located in Virginia Beach, VA has a full-time position available for a Contact Resolution Supervisor. We are a growing company and this position affords an opportunity to learn and contribute within our organization. Qualified candidates should possess the following characteristics including, but not limited to: · Minimum of 2 years’ supervisory experience · Excellent...
Call Center Supervisor Fargo, ND Requisition ID:1503 Travel: < 25% Remote Work Option: No Temporary employment: September 2013-February 28, 2014 Must be flexible between 9am-9pm and able to work some weekends Job Description The Call Center Supervisor will play a key role in the Assister Help Resource Center’s effort to provide support services to a select group of in-person Assisters & Na...

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Customer Service Career Tools

Call Center Supervisor

Salaries

$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
(292 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.6%
Some College Coursework Completed
23.9%
High School
21.3%
Associates
8.1%
Master's
5.6%
(197 Respondents)
Source: Monster.com Careerbenchmarking Tool

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