Call Center Supervisor Jobs
About Aramark Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 270,000 employees deliver experiences that enrich and nourish the lives of millions of people in 22 countries around the world every day. Aramark is recognized among the Most Admired Companies by FOR...
Our Client in Norwood, MA is seeking a Contract Call Center Team Leader to support and manage a group of Call Center Representatives, who have been hired on a temporary basis to support the increased call volume due to the annual Open Enrollment period. Must be proficient in their ability to communicate with impact, apply critical thinking and possess leadership skills. Team Leaders will act as a...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UV Job Category:Human Resource Management Primary Location:USA-KY: KENTUCKY-BARBOURVILLE Schedule:Full-time Job Type:Regular Job Posting:Apr 15, 2014, 1:53:45 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lec...
Description: Call Center Nurse, RN Supervisor OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system. If you want more meaning in your career - as a clinician or a business professional - think of OptumHealth as your calling. By providing 58 million Americans with information, tools and solutions, we ar...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UT Job Category:Human Resource Management Primary Location:USA-TX: TEXAS-FORT WORTH Schedule:Full-time Job Type:Regular Travel:Yes, 10 % of the Time Job Posting:Apr 15, 2014, 1:48:50 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills...
Job Title:Call Center Quality Assurance Supervisor Requisition ID:14008UZ Job Category:Human Resource Management Primary Location:USA-VA: VIRGINIA-CHANTILLY Schedule:Full-time Job Type:Regular Job Posting:Apr 15, 2014, 1:59:54 PM Description: Essential Job Functions Conducts training courses, both on-site and on-line, for professional development and non-technical skills training to include lectur...
We are currently seeking a Contact Center Supervisor for our Columbus Center of Excellence. Job Duties: Directly supervises a team call center agents Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Appropriately address human resources issues, such as attendance and interpersonal conflicts in the workplace; cons...
State Collection Service, Inc. is a fast-growing, nationally recognized company focused on providing quality self-pay patient account follow up, patient billing, and customer service to our clients. Headquartered in Madison, SCSI has an unparalleled reputation for service, integrity, professionalism, and results. Whether you are looking for that first step in developing a professional career or se...
Immediate opportunity for a Group Supervisor to manage call center agents to maximize the production and quality standards of the programs assigned to the call center. In addition, the Group Supervisor will manage employee performance issues, motivation, job training, attendance, and other supervisory duties. Responsibilities: Maintain a daily/weekly Monitoring schedule to follow based on program/...
Position Description: At Infinity Auto Insurance, we continue to expand our Tucson location! Weâ€™re looking for smart, talented and bilingual individuals to help grow and supervise our Customer Service organization. As a Supervisor, you will be responsible for motivating, supervising and supporting a team of customer service professionals to ensure performance goals and objectives are met and mai...
Physicians Plus Insurance Corporation currently has a full-time Call Center Supervisor position available within our Member & Provider Services Department. This supervisory position is responsible for providing daily work direction to the front line call center staff. This includes monitoring daily call traffic and productivity to ensure optimal service response times and department goals are met...
Our client, a leading provider in Healthcare Communications has an immediate opening for their team due to growth! They are actively seeking an individual to come in and help the Call Center Managers with the daily operations. This is a contract assignment to start; approximately 2-3 months long in duration. This is a full time opportunity and hours are10am-6:30pm Monday-Friday. Compensation is ne...
MUST HAVE THE FOLLOWING EXPERIENCE: SUPERVISOR/MANAGER IN A CALL CENTER ENVIRONMENT AVAILABLE TO WORK 1 PM - 12:00 AM -As an Operations Supervisor for, you will be responsible for the following: •Motivate and manage a staff of customer service representatives within an inbound call center environment. •Monitor, coach and develop employees for optimal performance. •Responsible for employee records...
At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proa...
Job Description JOB TITLE:Customer Service Supervisor, Chinese Bilingual FLSA:Exempt REPORTS TO:Customer Service Manager EEO CATEGORY: GENERAL SUMMARY: Oversees implementation of customer service policies and procedures. Supervises Customer Service Representatives, Floor Leads, and Coordinators. Provides information to customers about company products and services. Act as a liaison between custome...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
Call Center Manager- Inbound Sales Growing company in the Sewell, NJ area is seeking a call center supervisor to join their team. The call center supervisor will be responsible for training and mentoring staff as well as analyzing performance metrics. This individual will be a hands on manager and will get on the phones from time to time as well so being able to lead by example is key. All calls a...
Responsibilities This position is for a supervisor in the Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Network Technician and Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP...
We are currently seeking a Bilingual (English/Spanish) Contact Center Supervisor for our Charlotte Center of Excellence. Responsibilities: · Directly supervises a team of call center agents · Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management · Manages service levels based on client contract agreements · Participat...
HealthHelp is the leader in the field of healthcare utilization management. We have gained this position by actively working to change out-of-date practices with a collaborative, non-denial based approach. Our methodology helps payors achieve a higher return on investment, gives providers education programs that better informphysicians, and ensures quality and safety for the patients needing treat...
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Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Develops training programs by analyzing problems; developing new approaches; establishing call methodologies; preparing manuals; conducting training and re-training classes.
Maintains call center equipment operation by ensuring preventive maintenance; calling for repairs.
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