Call Center Supervisor Jobs

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108 Call Center Supervisor jobs found on Monster.

Jobs 1 to 20 of 108
Synerfac is seeking an experienced Call Center Supervisor for our client headquartered in Doylestown, Pennsylvania! Any individual with solid experience in a managment role within a call center/help desk should apply! Shifts: 3rd shift (flexible) OR 1st/2nd shift Hours: Four shifts per week, full-time hours. Contract to Permanent Position (4 months- perm) Requirements: -Supervisors will need...
Pier 1 Imports is growing our online business and growth creates opportunity. The primary and most important purpose of the Customer Relations/Ecomm supervisory position is to provide supervision in all aspects of managing a team of customer relations/e-commerce representatives. This position requires the frequent and routine exercise of discretion and independent judgment. The duties of this pos...
Responsibilities This position is for a supervisor in the Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Network Technician and Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTT...
CALL CENTER SUPERVISOR The MASCO Services Call Center was established in 1973 to meet the answering service needs of hospitals and physicians. Our award-winning customer service attracts customers that include internationally renowned hospitals, neighborhood health centers, more than 150 physician practices, acclaimed colleges, pharmaceutical companies, medical device manufacturers, property mana...
GENERAL DESCRIPTION This position is responsible for meeting or exceeding client goals for quality and performance for assigned programs. This includes acting as a mentor to all subordinates; positively motivating Customer Service Representatives; monitoring program objectives; providing on the job training; creating a team/positive atmosphere; developing overall contact skills and program troubl...
RESPONSIBILITIES: Responsible for overseeing various employee activities to ensure that customers receive excellent service and that their needs are met in a timely and efficient manner. Assist representatives with more difficult questions/concerns. Work together as a team member to obtain departmental goals. Oversee production for orders, clerical, email and phone reps. Will attend meetings and ...
Call Center Supervisor- Must have excellent leadership ability, knowledge of Volusia and Flagler counties, excellent computer skills, able to hire and train. $12 plus depending on ability. Send resume to: *****...
Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Health...
Join us as we create the world-class customer experience that sets us apart. Enhance lives with powerful technology and be part of the team that helps customers get the most out of our innovative products and services every day. Responsibilities This position is for a Supervisor in the Fiber Solutions Center (FSC) located in Irving, TX. The center handles technical support for voice, data, and v...
Consultant Support Seasonal Supervisor Responsible for Building the Consultant Experience. Responsible for the daily supervision of employee performance. Perform human resource actions such as hiring, scheduling, performance reviews, and corrective action as required. Recognizes and recommends operational improvements and assists with application of organizational policies and procedures. Reports...
Supervisors will be responsible for managing call center agents as well as handling inbound calls from customers. Some of these calls may be from irate customers and it will be the supervisors responsibility to find a resolution to the customers issues or complaints. Candidate must have excellent communication, customer service and problem solving skills. Candidate must have at least six months ...
We have recently opened a call center in Solon, OH and are offering positions in a rapidly growing company for full-time customer service representatives and call center supervisors. For those who have experience managing a call center, there are currently supervisor positions. For those who start with us as a customer service rep, there will be a possibility to earn a supervisor position after p...
MISS DIG System, Inc. Call Center Supervisor – AUBURN HILLS GENERAL DESCRIPTION: Monitor customer service representatives in an inbound call center. Provide communication and follow up to ensure representatives are fully informed of all new information related to law, procedures, member needs and company related issues, changes or actions. Assist with hiring, training and development of new r...
Lead and support the Call Center Team. Essential Responsibilities: ·Responsible to support Service Team with daily challenges including provider calls. ·Perform Semi Annual Reviews/Feedback as needed for team associates. ·Proficient in Conflict Resolution and Mediation Skills. ·Keep attendance records and review time cards to submit to payroll. ·Share knowledge with the team. ·Complete set ...
Innovation Group is a global Technology Software Developer and Process Services provider which offer the business community solutions and best-practice business processes to support the global insurance, fleet/leasing, automotive and property markets by measurably improving global customers’ financial and service performance. JOB SUMMARY Innovation Group is seeking a Call Center Supervisor with ...
Call Center / Market Research Directions In Research is seeking a full-time Supervisor to manage projects and personnel in our Corpus Christi call center. This individual will be responsible for supervising a team of interviewers, managing the data collection of telephone survey projects and performing a variety of other supervisory functions. The ideal candidate will possess the following: * ...
AeroGrow is the developer and creator of the AeroGarden®, the recognized world leader in the burgeoning indoor gardening category. We are currently seeking a Customer Service expert to help manage our customer service department. We’re growing rapidly, and need a real pro to help grow our customer service department. It’s an exciting category as consumers look for ways to eat fresher, healthier, ...
The Supervisor will act as the front line management for the U.S. News University Connection (USNUC) call center line of business. The Supervisor is the voice of our business and ensures the needs of our customers and potential customers alike are fully met or exceeded in a timely manner. It is expected that the Supervisor will provide leadership and guidance on industry best practices, sales tech...
The Supervisor will act as the front line management for the U.S. News University Connection (USNUC) call center line of business. The Supervisor is the voice of our business and ensures the needs of our customers and potential customers alike are fully met or exceeded in a timely manner. It is expected that the Supervisor will provide leadership and guidance on industry best practices, sales tech...
The National Automobile Club, located in Foster City, is seeking an individual to supervise its 24/7 Emergency Road Service call center. This full time exempt position reports to the Call Center Operations Manager. Duties and Responsibilities: · Supervising, training and evaluating service coordinators · Monitoring road service activity and service performance statistics (Average answer speed, ...

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Customer Service Career Tools

Call Center Supervisor

Salaries

$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
(292 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Bachelor's
38.6%
Some College Coursework Completed
23.9%
High School
21.3%
Associates
8.1%
Master's
5.6%
(197 Respondents)
Source: Monster.com Careerbenchmarking Tool

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