Call Center Supervisor Jobs
Remedy Intelligent Staffing Jacksonville, 32256
Seeking an experienced Call Center Supervisor for this direct hire opportunity with a growing company! RESPONSIBILITIES Monitor performance for team of 15-25 Reps Monitor quality assurance and efficiency. Assist Customer Service Representatives with any issues in order to ensure prompt and satisfactory resolution, including call escalations. Train and coach a team of customer service representativ...
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency...
The Medical Service Bureau provides call center services to the medical community in the Central Texas region. We have been in business for over 50 years and are dedicated to providing reliable, responsible, quality service to doctors that exceed any commercial alternative! We are seeking a supervisor to oversee staff at our inbound call center. The Call Center Supervisor will offer encouragement...
Location: Minneapolis (Little Canada) Call Center Supervisor Supports Savers vision by Reporting to the Team Manager, this individual provides front line leadership directing 18-25 Customer Service Representatives supporting the day to day operations of the outbound call center. The supervisor utilizes generally accepted team leadership methods and procedures to achieve expected quality, productiv...
- Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. - Creates and maintains company monitoring standards for call center/customer service representatives. - Conducts analysis of monitoring results and provides feedback and recommendations to call center/customer service quality assurance manager. - Monitor activi...
Immediate opportunity for a Group Supervisor to manage call center agents to maximize the production and quality standards of the programs assigned to the call center. In addition, the Group Supervisor will manage employee performance issues, motivation, job training, attendance, and other supervisory duties. Responsibilities: Maintain a daily/weekly Monitoring schedule to follow based on program/...
Description: We are looking for dedicated leaders to join our ever-growing Call Center. This is an excellent opportunity to work in a fast paced, team-centered call center environment!As a Call Center Supervisor with UnitedHealth Group's Care Improvement Plus program, you will be responsible for the day to day oversight of your team of Associate Clinical Admin Coordinators as well as making a high...
Position Description: At Infinity Auto Insurance, we continue to expand our Tucson location! Weâ€™re looking for smart, talented and bilingual individuals to help grow and supervise our Customer Service organization. As a Supervisor, you will be responsible for motivating, supervising and supporting a team of customer service professionals to ensure performance goals and objectives are met and mai...
Job Description: This Full Time Call Center Supervisor Position Features: ? Excellent Benefits ? Paid time off ? Great Pay to $44K We're currently hiring a Full Time Call Center Supervisor for a large government contractor in the Fort Pierce area. Key Qualifications will include: * A minimum of 2-4 years experience in a leadership role. managing CSR's including temporary personnel in a variety of...
Supervisor, Customer Call Center Back Office- Billing Responsibilities: • Responsibilities include direct supervision of associates who process billing exceptions for special & offline processes. • Monitor and analyze individual performance toward achievement of scorecard targets. • Plan, organize and coordinate a diverse workforce on short and long term basis to work safely and efficiently to max...
Professional. Financial. Personal. Overview The Call Center Supervisor will possess a general POS terminal technical background and knowledge. They will keep informed of hardware and software available in the industry and understand compatibility issues. They will work with internal and external colleagues and customers on installations, escalated issues, and contract review. They will have an ass...
* CALL CENTER SUPERVISOR POSITIONS * Mutliple DIRECT HIRE Opportunities RemX, a leader in the staffing/executive search industry, has been retained by a large, global client to assist in their search for Call Center Supervisors to join their team. If you enjoy being part of a newly created team, motivating your own team to be winners, and believe in leading by example, then we want to talk to you...
Company Confidential PORT WASHINGTON, NY, 11050
*GREAT OPPORTUNITY -OPENING FOR CALL CENTER SUPERVISOR* Luxury Car Service based in North Nassau County is seeking an experienced professional to fill the CALL CENTER SUPERVISOR position Must have experience managing a large staff with skilled supervision. Work closely with Operators/Reservationists, Dispatchers, Drivers and other Department Managers/Owners. Looking for a team member with excelle...
Responsibilities The Supervisor position requires strong leadership skills and the ability to hold self and his/her team accountable for results by establishing clear roles, and responsibilities, and tracking and managing team and individual performance. The right candidate will use sound judgment and organizing/prioritizing skills, and act with the highest integrity to achieve goals. The qualifie...
Responsibilities Supervisor in the Fiber Solutions Center with a team of 15-20 reporting technical support assoicates. The iver solutaions center provides technical support, in a call center environment, to FIOS customers for their Voice, Data, and Video Services . The supervisor is responsible for the monitoring and development of their team to achieve and exceed center objectives. May also be ca...
Responsibilities This position is for a supervisor in the Silver Spring Fiber Solution Center, supporting FTTP. The center handles technical support, provisioning and maintenance functions for FTTP. The candidate will be responsible for evaluating the expertise of the Customer Support Analyst with regard to customer service skills, desktop, and network trouble shooting skills, use of FTTP systems,...
Supervisor Sales Call Center - 100923 position for ServiceMaster Created: November 27, 2013 ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer AA/EOE/M/F/D/V *Looking for experienced Sales Supervisors who have directly managed a Sales Team *Call Center experience preferred, but not requi...
Job Description: Are you looking for a new career opportunity where you can show case your supervisory skills? Are you wanting to join a well-known company with room for internal growth and Benefits? Well I may have the right opportunity that could fulfill these needs. One of my Clients in the Fort Pierce area is currently seeking a Customer Service Supervisor to come join their team. This positio...
At Anomaly Squared we are constantly preparing for our ever expanding future. We are currently looking to add to our Call Center Supervisor team. As we continue to hire more Customer Service Representatives, we require additional leaders to guide and develop these new hires, as well as guide the more seasoned reps. Our team of supervisors drive the success of the call center business through const...
Leader in transportation industry seeking Call Center Supervisor to drive results and grow our scheduled maintenance and OTR break down call center. Call Center Supervisor to assist with the daily activities of our Call Center to ensure that superior service standards and operational requirements are met. This is a 24 hour call center. As a Supervisor, you will participate in regular participation...
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Answers for Call Center Supervisor Jobs
Questions & Answers Powered by Yahoo! Answers
Help......!!! mew job at call center?
This is a ques for americans. I am an Indian n planning to work in a call center regarding tele sales. i am quite nervous.any piece of advice. Serious suggestions no crap please.
I got a job as a call center supervisor, where can I find guidelines.?
Do you know where can I get information about how to handle groups of 10 people??
Call Center Supervisor?
How long does it take to become one after starting at a call Centre? What is their salary? What do they do? Someone said they mostly sit around drinking coffee and replying to escalated calls. Is this...
I know people have to do their jobs, but why do they always ring when I'm having my evening meal. I don't want to be rude to them, so I just tell them I'm going to hang-up. How do you deal with th...
Anxiety about call centre job, what to do? :(?
I managed to get a call centre job about two weeks ago and I am currently training (about to start week 3 out of 5). Basically its for an electricity company and I take inbound calls. During the first...
Customer Service Career Tools
Call Center Supervisor
$27,040.00 - $64,400.00
Typical Salary for Call Center Supervisor
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Supervisor
Serves customers by leading a team of call center agents; implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Maintains call center equipment operation by ensuring preventive maintenance; calling for repairs.
Prepares reports by collecting, analyzing, and summarizing information; recommending changes.
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