Call Center Supervisor Jobs

1000+ jobs

Job Purpose: Serves customers by implementing operational standards; resolving unusual calls; developing training programs; maintaining technology and equipment; meeting budget; supervising staff. Duties: * Accomplishes call center human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations;...

Overview The LiRo Group, ranked among the nation’s top construction management firms and a leading Architecture/Engineering/Construction Management firm, continues to expand on Long Island. Responsibilities We have an immediate need for a Customer Service/Call Center Supervisor to oversee a call center in our Mineola office to support residents affected by Hurricane Sandy. Responsibilities incl...

JOB LOCATION: The Customer Service Call Center Supervisor position is located in Indianapolis, Indiana JOB DUTIES: The Customer Service Supervisor is team focused with emphasis on financial processes and solutions that reflect patient’s first call resolution approach; Assigns, monitors, compiles, and performs all tasks associated with the duties of the financial and customer service departments; ...

ABOUT THE JOB: The Supervisor - Facility Facing Customer Care Call Center is responsible for the day-to-day operations of an inbound and outbound call center team. This position manages a team of up to twenty five (25) customer service representatives and ensures that all inbound and outbound calls from the DaVita facility, Village Teammates, and medical prescribers regarding prescription fulfill...

Description : As a part of the Tenet and Catholic Health Initiatives family, Conifer Health Solutions is a leading healthcare business process management services provider working to improve operational performance for more than 600 clients so they can support financial improvement, enhance the patient experience, and drive value-based performance. Through our revenue cycle management , patient c...

General Care Supervisor – Charleston Call Center 35373BR Be bold. Be yourself. Be here. At T-Mobile, you don’t need permission to be great. Just bring your passion and #BeMagenta. Here, it’s more than a color. It’s a fiery belief in living our values, embracing the unpredictable, and most of all, being your awesome self. General Care Supervisors coach, motivate and inspire their team members...

About Us: USM, a wholly owned subsidiary of EMCOR Group, Inc., is a leading provider of essential facilities maintenance services, including interior and exterior services and electrical, mechanical and plumbing services, to national and regional commercial customers that typically maintain more than 100 sites across wide geographic areas. With its highly developed proprietary network of over 11,...

At Kohl’s, we’re always looking ahead to creating the next great thing. Since 1962, our people have been our biggest asset and every great thing we do is thanks to the great people we hire. POSITION OBJECTIVE Build and strengthen Associate engagement through coaching and modeling to create a positive work environment that is based on performance measures and outcomes. Do you love to … cultivate ...

CyberCoders Matching Great People with Great Companies Learn more about CyberCoders Collections Supervisor Virginia Beach, VA Full-Time $35,000 - $45,000 Apply Apply Collections Supervisor Virginia Beach, VA Full-Time $35,000 - $45,000 Apply Job Details With Headquarters located in Virginia Beach, VA we provide retail customer installment contracts and auto financing. Essentially we p...

The Customer Service Call Center Supervisor position will oversee and manage the day to day operations of an assigned call center, and will plan, direct, and organize the activities of the CSC Team in order to maintain appropriate levels of customer service and operational efficiencies, while promoting the image of the Bank in a professional and positive manner. The successful candidate will be a...

Description: Position Description: Energize your career with one of Healthcare's fastest growing companies. You dream of a great career with a great company - where you can make an impact and help people. We dream of giving you the opportunity to do just this. And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Heal...

Description: When you are in the business of health care, you're in the business of people. At UnitedHealth Group we want every customer experience to be distinctly personal. The challenge is complex. When people call us for help, their focus is on getting the best care possible. We help them understand their benefits and their options. This part of their lives matters a lot to them and it matter...

ServiceMaster is committed to Diversity and Inclusion. We encourage diverse candidates to apply to this position. An Equal Opportunity/Affirmative Action Employer – of Minorities/Females/Vets/Disability Position Overview Responsible for supervising and coaching a team of associates in providing quality service for inbound and/or outbound telephone calls. Creates and maintains company monitoring...

Call Center Customer Service Supervisor Duties and responsibilities: Provide general supervision of Customer Service Representatives. Perform quality monitoring on incoming calls to ensure quality and adherence to established processed and procedures. Provide ongoing training and coaching to ensure thorough knowledge of system, processes, and procedures. Provide prompt assistance to represent...

Supervisor, Consultant Support Shift: Tuesday - Saturday 8:30am - 5:00pm Responsible for Building the Consultant Experience. Responsible for the daily supervision of employee performance. Perform human resource actions such as hiring, scheduling, performance reviews, and corrective action as required. Recognizes and recommends operational improvements and assists with application of organization...

Consultant Support Supervisor Shift: Monday - Friday 3:30pm - 12:00am Responsible for Building the Consultant Experience. Responsible for the daily supervision of employee performance. Perform human resource actions such as hiring, scheduling, performance reviews, and corrective action as required. Recognizes and recommends operational improvements and assists with application of organizational ...

Position Overview Responsible for supervising and coaching a team of associates to provide excellent customer satisfaction for internal and external customers. Responsible for resolving customer issues, controlling cost and supporting customer and associate retention. This position implements policies and procedures and monitors daily staffing and scheduling. ServiceMaster is committed to Diver...

CSC ServiceWorks is the nation’s largest and fastest growing laundry / air vending and leasing company through a family of brands that includes CoinMach, ASI Campus Laundry, AIR-Serv, and MacGray. With industry leading customer service, quality equipment, and coast-to-coast locations it’s easy to see why we have experienced so much success. At CSC ServiceWorks we know the driving force behind our ...

Randstad is currently recruiting for an overnight supervisor to perform the following duties: --Create/maintain training programs for an overnight function --Conduct inbound communications with inbound new and existing clients --ensures client satisfaction during all overnight shifts Working hours: Varied, 3rd Shift 9pm-5am A qualified candidate should have the following skills/abilities: --...

We are currently seeking a Call Center Supervisor Collections, for our Dallas Center of Excellence. The site is located at Richardson. Responsibilities Directly supervise a team of call center agents Provides and documents performance feedback through side-by-side coaching, performance reviews, goal setting and deficiency management Appropriately address human resources issues, such as attenda...