Call Center Trainer Jobs

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33 Call Center Trainer jobs found on Monster.

Jobs 1 to 20 of 33
We have an exciting opportunity at a market research company for a Call Center Trainer in Jericho, NY. Responsibilities Include: - Train new and current call center representatives - Create and regularly improve call center training manual - Coach and develop technical and customer service skills of call center representatives - Develop positive team environment through proactive recognition ...
Call Center Trainer At CSC Serviceworks Family of Companies, we have one simple goal – to create customers for life! We understand that you are the key to achieving our goal. You are encouraged to challenge yourself, share your expertise, and grow both professionally and personally. You will be part of improving every customer interaction by providing the “CSC Experience” to make sure everyone ha...
This position is responsible for the development, implementation, facilitation and update of the Reservations training program. Duties and Responsibilities Design, deliver, and maintain innovative quality learning programs for all Call Center Teams to new and existing employees on product, reservation systems and procedures, and travel partners. Design, develop and maintain reservations and docu...
We are currently seeking an AVP-Trainer for our Houston 1 Center of Excellence. Responsibilities: · Conduct process training to new and current associates · Review TimeQey and report attendance concerns for accuracy · Relay attendance issues or behavioral issues to the Training Manager daily, including completion and delivery of documentation placement in Fly–Ins · Evaluate trainees’ particip...
StatesideBPO is currently looking for a Trainer in our Fort Myers, Florida headquarters. This person will be responsible for the training of our virtual and on-site call center agents, which will require a comfort level of training remote employees. Responsibilities and Duties: Develop and design training programs for new accounts and redesign training programs for existing clients as changes ma...
Overview: Under general supervision, responsible for full scope training curriculum development to equip call center employees in supporting LG Home Entertainment products (TV, Blu Ray, Audio, etc). Trainer will develop corresponding resource materials, web reference materials, process guides, and comprehensive assessments. LG Electronics, a global leader and technology innovator in consumer ele...
Advantage Sales and Marketing, LLC Norfolk, VA, 23510
Summary The Senior Call Center Trainer manages the roll-out of the Client’s call center training programs by building value add partnerships with each center while providing coaching and training support for a specified period of time. Responsibilities: Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual sit...
Conduct process training to new and current associates Responsible for facilitation of new hire classroom training for new employees supporting a regional wireless carrier. Support new hire Agents during their 1 st one/two week(s) in production to ensure learned materials are being demonstrated and support driving performance of new hires to program goals Trainer may be called upon to develop a...
iQor US, Inc Houston, TX
Overview: We are currently seeking a Trainer for our Houston 1 Center of Excellence. Responsibilities: Conduct process training to new and current associates Responsible for facilitation of new hire classroom training for new employees supporting a regional wireless carrier. Support new hire Agents during their 1st one/two week(s) in production to ensure learned materials are being demonstrat...
City of New York, NY New York City, NY, 10008
Job Description The Call Center Trainer will: • Design and improve processes for the creation, collection, storage, use, and sharing of content, including templates and training materials. • Develop new hire training for Infoline agents. • Work closely with the Quality Assurance Specialist and call center management to develop, facilitate, and deliver the Infoline training program. • Own an...
Builds customer loyalty by improving the skills of call center customer service agents by facilitating procedural, systems, and soft-skills training. Provides direct supervision of class participants. Monitors performance, coaches for improvement, and provides feedback to team members. Models attributes such as valuing diversity, communicating openly and frequently, demonstrating integrity, and le...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for ...
Position Summary The Sales Training Specialist is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, d...
Position Summary The Sales Training Specialist is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, d...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for ...
Position Summary The Sales Training Specialist is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, d...
Position Summary The Sales Training Specialist is responsible for driving sales results for the assigned client program in various establishments in a local market and assigned territory. This position works directly with client partners such as retailers, dealers, call centers, and their employees on behalf of our client. The measure of success is the ability to efficiently manage a territory, d...
Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers. Educate new and frontline managers on management techniques, using proven methods of coaching to success Establish strong relationships with all levels of sales center site leadership Tailor communication and learning styles for ...
Navarre Corporation Richardson, TX, 75080
Do you want to be a part in taking our Call Center Agents service to the next level? The main responsibilities include training and teaching the call center staff to support client retail products in a classroom setting of usually 15 and up to 50 call center agents during the busy season. Professionally trains new and existing call center agents to support retail products such as 'Justice' child...
Advantage Sales and Marketing, LLC Cincinnati, OH, 45201
Summary Job Summary Executes on-site transformational training programs by utilizing a train-the-trainer approach partnership with the local Senior Trainer for a specified period of time. Essential Job Duties and Responsibilities Manage the roll-out of inbound call center training programs, utilizing a train-the-trainer approach with each partner and their individual site managers and trainers...

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Customer Service Career Tools

Call Center Trainer

Salaries

$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer
(140 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
31.4%
Bachelor's
30.2%
High School
14%
Master's
11.6%
Associates
10.5%
(86 Respondents)
Source: Monster.com Careerbenchmarking Tool

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