Call Center Trainer Jobs
Job Description Call Center Trainer Position Summary: This trainer supports the organizational strategy by promoting compliance and improving the productivity of the organization’s employees. Responsible for the effective development, coordination and presentation of training and development programs for employees across functional areas. Acts as the hands-on trainer for our clients corporate head...
Company Confidential Hickory, NC, 28603
Guardian Protection Products an established manufacturing leader of protection products for wood, leather and furniture protection including a Warranty Service Provider is in search of a professional trainer to join our Warranty Service Department as the department trainer. Position Summary:Position is responsible for delivering training and developing personnel within Warranty Services to insure...
ARS National Services is expanding its operation in Phoenix, Arizona and have an immediate need of a Talent Development Specialist (i.e. Call Center Trainer). JOB DESCRIPTION The Talent Development Specialist (TDS) provides instructional design, development, and training expertise to newly-hired Call Center Collections Account Representatives. The TDS also supports the implementation of Learning a...
Temporary Sales Center Trainer (9 months+) Media Sales Plus, Inc. – Williamsville, NY JOB PURPOSE: As a Sales Center Trainer, you will work in conjunction with Manager, Training Development and be responsible for developing and delivering training to internal Media Sales Advertising Associates. Your responsibilities will include, but are not limited to: training new hire agents, to prepare them fo...
Call Center Trainer Position Summary: In this role, you will oversee and administer various account training programs including recurrent and new hire. Make and implement recommended improvements. Will be responsible to schedule training classes, organize course materials, develop training curriculum, present courses, and effectively measure training efforts. Ensure all training programs run smoot...
Job Title: Call Center Trainer (QA & Training) Job Location: Pensacola, FL About the position and responsibilities: Job Description: Perform quality control and training activities for Service Desk projects based on company’s onshore and offshore operations. Responsible for monitoring and assessing phone calls to process transactions \ tickets and quality of customer service delivered in accordanc...
Contact Center Trainer Contractor – Full Time Position Description: This is a new position designed to specifically support the client’s Contact Center customers to ensure that they have the knowledge needed to fully utilize this service. The responsibilities of this role are to deliver training in both virtual and live environments to new customers, based on the services that they have purchased...
Company Confidential Frisco, TX, 75034
Role: SITE TRAINER Location: Frisco, TX Start Date: ASAP Salary: $40,000 - $50,000 Join a growing and dynamic team! A top North American contact center company is looking for an ambitious, motivated professional with excellent communications skills to join their team as a Trainer for one of their largest clients. As our Trainer you will be responsible for delivering training modules and running cl...
Athletic Trainer/DME Coordinator Job Description: DME Coordinators provide on-site management of the Ancillary Advantage DME program for contracted orthopaedic physician practices. Under the direct supervision and orders of the physicians, the DME Coordinatorwillprovide proper fitting and education of orthopedic durable medical equipment (DME) to patients, gather necessary paperwork to facilitate...
Weâ€™re WOW! Internet, Cable and Phone and we are one of the nationâ€™s leading competitive providers of Internet, cable television, and phone services. We started out in 1996 delivering cable TV service in Illinois, Michigan, Ohio and Indiana and have since added the services that our customers need. Today we offer digital cable, HDTV, whole home DVRs, high-speed Internet, and local and long-dist...
CCD Trainer Job Title: CCD Trainer Department: Customer Care Reports To: CCD Operations Manager FLSA Status: Nonexempt Summary · Develop and conduct training for new and/or current Customer Care (CCD) Representatives · Monitor and critique employee performance by performing the following duties: Essential Duties and Responsibilities Essential duties and responsibilitiesinclude the following (other...
Chase is a leader in the financial services industry, providing banking, mortgages, credit cards, loans, payment processing and investment services to 50 million customers - 1 out of every 6 Americans. As a division of JPMorgan Chase & Co. (NYSE:JPM), we: serve 21 million households with consumer banking relationships lent $17 billion to small businesses in 2011 are one of the nation’s largest cre...
Job Title: Travel Trainer COMPANY R&D Transportation Services, Inc. (R&D) is a private for-profit agency providing services to various public and private agencies with a mission to improve access to greater transportation options for persons with disabilities, low income or seniors with unmet transportation needs. The services provided by R&D include travel and mobility training, an informational...
Corporate Trainer: $54K - $78K first year based on skill and experience Blueprint Success, Inc. is a solutions based consulting company that has over 20 years of experience in the retail automotive training and consulting business. Our clients are some of the most successful dealerships in America and our processes and training technologies are cutting edge. We are offering a career opportunity wi...
Company Confidential Winchester, VA, 22602
About Us Invenio Solutions established in 1994, is a full-service sales firm with a focus on high-quality lead development and outsourced sales services for B2B organizations. We are headquartered in Austin, TX, and have additional markets in Las Colinas, TX, Issaquah, WA, Winchester, VA, and Mississauga, CA. We are continuing to expand and grow; with over 500 current employees, we plan to double...
JOB DESCRIPTION Invenio Solutions is now seeking an experienced Sales Trainer to join our team in our Winchester, VA office. The Sales Trainer’s role is to provide a service within the organization and create and implement training programs with a focus on ensuring inside sales representatives are effectively trained to meet and exceed their targets in their sales assignments. This includes provid...
Job Description: The eMH Support Office Team is looking for junior to mid-level Software Analyst Trainer/Technical Support members who will provide call center software application support. These positions are junior to mid-level positions with a strong opportunity for professional growth. The ideal candidates should be highly motivated, willing to learn and able to travel up to 35% of their work...
Medical Business Systems is currently hiring a PMS Trainer & Technical Support Summary of Position: Trains & Supports all Modules of all Practice Management Products to include MBSWin, IDLib and Third Party Software utilized within daily routine of Support (MSOffice, Excel, Power Point, etc.). Provides technical support for Product/Call Center Management. Responsibilities: Schedules Training, Trai...
The primary purpose of all jobs in our organization is to serve our members. This is either done by direct contact with our members or supporting those employees who do. PURPOSE OF POSITION The general purpose of this position is to provide prompt, efficient, courteous and up-to-date training to eligible AAA employees, Pacesetter Roadside Assistance employees and Roadside Assistance providers cont...
Software Education Trainer Software Education Trainer. On staff $40-$45k. Tempe AZ, local candidates only. Minimum 5 years training experience. No job hoppers please. Company provides end to end software products, solutions, services supporting the educational domain. Ideal candidate may have a call center training or CSR background. Email resumes to *****. Refer to job #900813....
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Where can I get training in Learning Management System?
Where does one can take courses in how to manage Learning Management System (LMS)? Although Moodle is popular for school setting, I need to learn LMS that is used in corporate/enterprise level. I h...
What is a possible job for a 16 year old to get?
I know there are certain jobs like cashier and stuff like cleaning, but is there anything else eligible? It may seem stupid ,but i would really like to know. Thank you :]
Any fresh ideas on how to motivate call center agents?
I'd really appreciate some new ideas/suggestions on how to motivate/recognize our call center agents. Because using "time off the phones" as a reward cannot not always be followed through with, we te...
As a customer service representative in automobile industry where can I see myself in the next five ...
Let's say you work in a call center for a automaker as a customer service rep, in what position would you see yourself in the next 5 years or so. if there were possibility for advancement where would ...
How hard is it being an air traffic controller?
Recently, I have been considering choosing becoming an air traffic controller as my career. I have researched the topic a fair amount but still have a few questions. 1.) I noticed that their are cur...
Customer Service Career Tools
Call Center Trainer
$22,880.00 - $57,200.00
Typical Salary for Call Center Trainer
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Trainer
Ensures quality call response by conducting needs assessments; designing manuals; presenting and implementing training programs; evaluating training effectiveness.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Data Entry Skills
Determines system requirements by researching call system technology and designing training appropriate for existing technology.
Conducts training classes by presenting job-specific, company-specific, and generic programs.
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