Call Centre Jobs
A global software and logistics provider is expanding call center operations in the Fort Lauderdale area. This international organization is looking for a Professional Assistant Call Center Manager. The Assistant manager will provide supervision and develop CSR's skills in order to achieve operational and organizational objectives. Further they are expected to manage client programs to achieve an...
Bilingual Customer Sales and Service Agents -English, Spanish- Permanent Full-Time -Tampa Call Centre-13479 Description Being part of Air Canada is to become part of an iconic Canadian symbol. Across the country and across the world, the Air Canada family brings people together. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. Air Ca...
Job Title: Call Centre Manager Job Location: Pensacola, FL About the position and responsibilities: Job Description: · 1 - 3 years on experience of handling a team in International BPO · 3 to 5 years insurance experience preferably in either the life, health or claims paying area · Effective People & performance management skills · Domain knowledge in logistics will be preferred. · Handle ...
Atos IT Solutions and Services, Inc. Bydgoszcz, OH
Global Lead Buyer OSS & Call-centre More Info... Global Lead Buyer OSS_SUBCO_final.docxGlobal Lead Buyer OSS_SUBCO_final.docx...
Provides Level 1 and Level 2 support. Helpdesk needs include phone support, handling minor triage issues with basic troubleshooting and escalating all other issues to Level 2 and 3 supports. Responsibilities include maintaining, developing and supporting pharmacy application, answering questions, run reports and send status update. This also requires working in a flexible shift to cover weekends ...
140105817 Chase Paymentech's Merchant Support Group is seeking some strong Full-time Representatives. Our Merchant Support Group is integral in our goal of delivering the best service to our merchants. A Chase Paymentech Client Service Specialist is an advocate for our merchants by providing resolutions to payment processing, technical troubleshooting and general questions. Responsibilities ...
Citigroup Inc. NAM, NY
Brief Description of the Organization Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealt...
The Ritz-Carlton Hotel Company, L.L.C. Singapore, Maryland
With more than 300 managed properties worldwide (including conference centers) our flagship brand, Marriott Hotels & Resorts celebrates the drive, focus, and resilience of our guests while focusing on exceptional service and genuine comfort. As part of the Marriott Hotels & Resorts team, you'll work to make the most of the travel experience of each and every guests. Find Your World™ at Marriott Ho...
G Tech Inc North York, PA, 17404
OVERALL PURPOSE AND OBJECTIVE Answer customer queries and provide first class customer care for their online players. PRINCIPLE DUTIES AND RESPONSIBILITIES Managing player accounts (passwords, fund transfers, account privileges) Handling customer requests via email or telephone Assisting with Fraud and Collusion related issues Informing players about current promotions Assisting players wit...
140090329 Chase Paymentech's Merchant Support Group is seeking some strong Full-time Representatives. Our Merchant Support Group is integral in our goal of delivering the best service to our merchants. A Chase Paymentech Client Service Specialist is an advocate for our merchants by providing resolutions to payment processing, technical troubleshooting and general questions. Responsibilities ...
Marriott Singapore, Maryland
Job: Guest Services/Front Desk Primary Location: SGP-Singapore-Singapore-Singapore Marriott Hotel...
Position: Telesales Transaction Processor Snr Location: Tallahassee, FL 32301 Duration: 6 months+ Job Id: XNAJP00004687 ST pay rate is 16.91/hr Pay: Contractor will get paid 13.10/hr plus 3.81/hr (SCA) for the first 40 hours worked. ST pay rate is 16.91/hr Job Description 3 Transaction Processors A Transaction Processor primary duty is to process enrollment applications for DOL OWCP provid...
A global software and logistics provider is expanding call centre operations in the Fort Lauderdale area. This international organization is looking for energetic, professional, Inbound Sales/Service Call Centre Agents to service a well-established and affluent customer base. As a Member Services Consultant you must be goal-oriented, flexible and able to accept constructive feedback with the goal...
Customer Service – English and Spanish/English Bilingual Opportunities Overview: We’ve all been there… there is a question or concern with your phone provider, your bank, your entertainment system. You pick up the phone to dial that 1-800 customer service number. Did you know that you might just be speaking to one of the more than 50,000 SYKES Customer Care Professionals from around the globe… a...
Fujitsu is a leading provider of customer-focused information technology and communications solutions for the global marketplace. Pace-setting device technologies, highly reliable computing and communications products, and a worldwide corps of systems and services experts uniquely position us to deliver comprehensive solutions that open up infinite possibilities for our customers' success. Fujits...
Desk Side Support Analyst Location: - Sacramento CA 95827 Duration: - 24+ months Comments/Special Instructions The team operates 6am to 6pm so shifts may change, however, they do hire new staff to start on 8-5 shift. All staff maintain this shift for at least the first 2 weeks for orientation and training, they ask workers for their schedule preference from there and do their best to accommoda...
At Technology Solutions Group (TSG), a subsidiary of TeleTech, we are actively hiring to meet the demands of our fast-growing business! As a premier partner of Avaya and Microsoft, we are a national, world-class communications provider of systems integration, telephony, contact center and data networking solutions and services. TSG is currently recruiting for Contact Center SeniorVoIP Engineer fo...
Company Confidential Hudson, OH, 44236
The Opportunity We have an opportunity for a Call Centre Team Lead to join the team and be part of our future success. The Call Centre Team Lead will be responsible for the support to our Call Centre Team based in Hudson, OH. As a Supervisor you will be overseeing all personnel to ensure they are executing their daily responsibilities along with training and evaluating new and existing associates...
Overview: Agfa HealthCare Corporation has an exciting opportunity for a Remote Technical Support Specialist. The main focus of the Technical Support Specialist position for NAFTA, is to provide remote support and services for our Agfa Customers. The incumbent is considered a global subject-matter expert and can independently combine strong technical skills relevant to the focus areas, advanced ...
Overview: Agfa HealthCare Corporation has an exciting opportunity for a Customer Support Specialist. The main focus of this role is to provide on-site support for multiple Agfa software products to our Agfa and Original Equipment Manufacturer (OEM) support partners on mission critical products and systems in the healthcare environment. Support provided is a problem solving approach with a blend ...
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Customer Service Career Tools
Call Center Agent
$18,720.00 - $38,563.00
Typical Salary for Call Center Agent
Source: Monster.com Careerbenchmarking Tool
Education / Training
Some College Coursework Completed
Source: Monster.com Careerbenchmarking Tool
Call Center Agent
Receives and processes customer requests by answering phone calls; referring customers to appropriate personnel.
Rate of Growth
Size of Industry in 2006:
Source: Bureau of Labor Statistics, May 2006
Attention to Detail
Data Entry Skills
Provides customer service by responding to customer inquiries; providing information; referring customers to the appropriate personnel.
Enters customer information into database; updates databases with changes as needed.