Customer Care Representative Jobs in Massachusetts

895 jobs

Working in an in-bound call center environment, a Customer Care Representative’s primary responsibility is to provide technical and software problem resolution to end-users (external customers) by performing a question diagnosis while guiding users through step-by-step solutions. The Customer Care Representative will provide support by clearly communicating technical solutions in a user-friendly, ...

Description: FBN is looking to add a key member to its Home Care Division. The goal of this division is to cater the ongoing home needs of our premiere customer base. Each member of the team is expected to be proactive in managing the needs of our clients and following through with the expert performance, craftsmanship, and quality that our customers expect from FBN. This candidate will be in cust...

JOB TITLE: PATIENT CARE REPRESENTATIVE LOCATION: UNIVERSITY HOSPITAL/Worcester HRS: PT/25 M-F 11a-4p JP: 15-71 level 21 APPLY HERE PURPOSE AND SCOPE: The Patient Care Representative will contribute to the goals of Shields Health Care Group by providing exceptional customer service with professionalism, efficiency and accuracy. PRIMARY RESPONSIBILITIES: 1. Greet patients, check them in fo...

Company Overview: Fleetmatics is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historic...

Overview Gazelle Customer Care Representative Full Time in Boston, MAGazelle Branch BostonMAUS Position:Customer Care RepresentativeLocation:Boston, MA Gazelle focuses on high value smart phones and tablets from a variety of manufacturers as well as other Apple products, including I-pods, laptops, desktops and… JOB FUNCTION / PURPOSE: The Customer Care representative is a dynamic and motivat...

Job ID: 3976 # Positions: 1 Posted Date: 1/6/2015 Category: Customer Service Product Line: FCHP Overview: The Opportunity: It’s an exciting time to join Fallon Health as we experience growth and expansion with new services and products. There are many great opportunities within our organization starting with joining our Member Services team. Member Services offers a very unique opportunity ...

P&C Account Rep. We’re seeking a highly motivated individual with a solid background in Commercial Lines Account Management to join our growing team! In this position you will be responsible for day-to-day servicing and selling of accounts in our P&C department. The successful candidate will have the following: Current P&C license Prior Agency Customer Service/Sales experience Must be profic...

Inbound Call Center Position- Customer Service - Sales - Call Center CoWorx Staffing is working with a client in Taunton, MA to fill multiple positions for Customer Service Associates. Entry level candidates who are bilingual are welcome to apply! If you have customer service experience from a retail position or food service, this might be a great next step in your career! POSITION SUMMARY: Fi...

Company Confidential
If you are a full of enthusiasm and courage to accept the challenges, and a desire to join a dreamer, mutual vibrant and caring team, and also has the abilities and meet some of the following: • Self-starter who takes initiative and is able to work well independently. And commits to producing high quality work • Strong social skills and abilities • Positive, upbeat personality, reliable • Curi...

TruGreen® is the nation's largest and most comprehensive provider of lawn services. Headquartered in Memphis, TN, we have more than 245 branches throughout the country. Although we are national in reach and reliability, we have a small company feel as our highly trained professionals live and work in the communities they serve. As with our customers, we are committed to providing personalized att...

Sales Professionals – FlashBanc is seeking an energetic and sales-focused individual to join our National Team of Outside Sales Representatives. If you enjoy meeting new people, supporting local businesses, and building new business relationships then a position with FlashBanc is perfect for you. Our Outside Sales Representatives enjoy uncapped earnings, and a host of channels from which they can ...

Company Overview Look Good. Feel Good. Charles River Apparel. ™ Charles River Apparel is a leading manufacturer of innovative active wear for a variety of markets. Since its inception more than a quarter of a century ago, New England-based Charles River Apparel has been recognized for the quality, style and value of its apparel, as well as their high level of customer service. The company’s awar...

www.soleilconcepts.com Soleil Concepts is a SALES and MARKETING firm that represents fortune 100 clients. We are responsible for bringing in new customer acquisition, while retaining the current customer base from leads in the New England Market. We pride ourselves by representing our client and ourselves with integrity, professionalism, and relationship building. Our business has been #1 in qua...

Customer Service / Sales - Entry Level Account Representatives Apply NOW or Call 401-751-2000 for immediate consideration. Immediate Interviews / Hiring for Entry Level candidates with - restaurant - retail - hospitality backgrounds Because the Account Representative Position Requires - working with people - customer service skills - great communication skills We have found that candidat...

Deliver quality service in this inbound/outbound customer service role with Small Business Insurance Agency. Generate new sales and add on product business resulting from direct marketing, telephone and practical sales methods. Qualifications/Experience/Education: · High School diploma with 2-3 years service or sales experience within insurance · Active Health Insurance License · Ability/aptit...

Customer Service Representative The Greysmith Companies is currently seeking several levels of Customer Service professionals to work within a Manufacturing and Distribution organization. The successful candidate will work with several high-profile clients and serve to grow existing lines of business. Responsibilities: Provide new and existing customers with accurate quotations, assistance with...

Company Confidential
Customer Service Representative FULL TIME We currently have an opportunity for a Customer Service Representative. Responsibilities include: lProvide first point of contact support to customers lTo interact with customers by telephone, electronically, or face to face l Ability to pro-actively address a wide range of issues, questions, and requests in a timely, accurate, and professional manner. lPr...

PROVIDER SERVICE REPRESENTATIVE (PSR) OBJECTIVE Deliver consistently outstanding customer service to providers calling about business with Harvard Pilgrim Health Care. IMPACT Achievement of SLAs, enhancing the reputation of Harvard Pilgrim Health Care with its network of healthcare providers SPAN OF CONTROL Individual contributor responsible for handling provider inquiries including research...

Customer Service Rep Join our Boston-based client as a Customer Service Representative and be responsible for interacting with members to provide information and troubleshoot complex issues. In response to inquiries the Customer Service Rep will verify coverage, benefits, and services in order to resolve complaints. After successfully demonstrating core competencies by meeting or exceeding key pe...

Manager, Quality Assurance & Customer Experience Location:​ Webster , MA Job Summary Hours: Mon-Fri with a start time of 9am or later. Flex schedules will be considered. Position requires some nights and weekends. Manages the development of processes to ensure continuous improvement in the delivery and quality of services. Understands business goals, identify performance gaps, and recommend so...