Customer Care Representative Jobs in Ohio

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22 Ohio Customer Care Representative jobs found on Monster.

Jobs 1 to 20 of 22
Purpose of Position: Provide excellent customer service to customers by answering inquiries, finding correct solutions. About the Company Teleperformance is the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 110,000 computerized workstations, with more than 149,000 employees across 230 contact centers in 62 countrie...
Customer Service Agent Profile Position Title: Customer Service Agent Job Level: Entry Department: Operations Reports to: Supervisor, Operations Location: Youngstown About Us VXI Global Solutions is a leading provider of business process and information technology outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO services, software de...
WellPoint Inc Mason, OH
WellPointis one of the nations leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers. Bring your expertise to our innovative, achievement-driven culture, and you will discover lastin...
Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing services, inclu...
WellPoint, Inc. Mason, OH, 45040
WellPoint is one of the nation's leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers. Bring your expertise to our innovative, achievement-driven culture, and you will discover last...
Xerox Corporation Columbus, OH
Description Xerox is the world's leading enterprise for business process and document management. Its services, technology, and expertise enable workplaces - from small businesses to large global enterprises - to simplify the way work gets done so they operate more effectively and focus more on what matters most: their real business. Xerox offers business process outsourcing and IT outsourcing se...
Peoples Bancorp Inc. Marietta, OH, 45750
Responsible for handling customer telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question and solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs. DUTIES AND RESPONSIBILITIES * Primary responsib...
Healthscope Benefits, Inc. Columbus, OH
HealthSCOPE Benefits 5150 E. Dublin Granville Rd. Columbus, OH 43081 HealthSCOPE Benefits is a rapidly growing company in Columbus that provides healthcare management, consulting and administrative services to many self-funded Fortune 500 companies. We are currently seeking enthusiastic individuals with a strong work ethic and passion to succeed to become a part of our team. We have immediate o...
AmerisourceBergen Corporation West Chester, OH
Customer Care Representative - 000015WJ Description POSITION SUMMARY: Under close supervision of the Customer Care Supervisor or other supervisory/management level position within the facility, is responsible for ensuring customer satisfaction by providing AmerisourceBergen customers with courteous, professional and efficient service at all times. PRIMARY DUTIES AND RESPONSIBILITIES: Assists ...
AmerisourceBergen West Chester, OH
Description POSITION SUMMARY: Under close supervision of the Customer Care Supervisor or other supervisory/management level position within the facility, is responsible for ensuring customer satisfaction by providing AmerisourceBergen customers with courteous, professional and efficient service at all times. PRIMARY DUTIES AND RESPONSIBILITIES: Assists with customer problems such as missed shi...
Randstad Columbus, OH
Description At Randstad, it's good to know you! Come work for a fantastic company that will not treat you as if you are just a number. At Randstad, we believe in finding the best talent and placing that talent in exciting assignments. We provide competitive pay, the option for benefits, a progressive employee engagement program, and several opportunities for additional training. We are currently ...
Peoples Bancorp Inc. Marietta, OH, 45750
Responsible for handling customer telephone calls providing outstanding customer service. By using job knowledge and the information available, make every effort to answer the customer's question and solve the problem. Educate the customer about Bank products and services, and up sell and cross-sell other products based on the customer's needs. DUTIES AND RESPONSIBILITIES * Primary responsibilit...
Embrace Pet InsuranceEmbrace Pet Insurance Ohio, OH
About this job Job description ** Interested in Embrace? Come to our Open House Wednesday June 18th 5-7pm 4530 Richmond Road, Warrensville Heights, OH 44128. More details on our Facebook page** We are looking for unusually good contact center representatives to join our top quality contact center group. You must be located in the Cleveland OH area for this position. An Embrace Customer Care Re...
The Customer Care Representative (CCR) is an important first-line of contact with our customers, setting the tone for how our company and services are experienced. They provide participants with the right information at the right time to help them make better decisions about their health and health care. The fast-paced deadline-driven position requires attention to detail and the ability to multi-...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Audit daily recorded calls of customer care representatives to assure quality performance. • Ongoing development of Quality Assurance program geared towards the enhancement of customer care skills. • Maintain and assure accuracy of quality results and documentation • Work with management and provide meaningful feedback based on audit results for each customer care representative. • Identify ...
Alliance Data Systems Corporation Columbus, OH
Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative will be prompted to...
Alliance Data Columbus, OH
Job Description Responsibilities: 85 - 90% of this position is answering inbound calls while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate Being attentive to the needs of the customer as a trustworthy member of the team Resolving customer inquiries each Customer Care representative wi...
CVS Caremark Solon, OH, 44139
Job Category: Call Center, Customer Service Position Summary: The Customer Care Representative (CCR) is an important first-line of contact with our customers, setting the tone for how our company and services are experienced. They provide participants with the right information at the right time to help them make better decisions about their health and health care. The fast-paced deadline-driven...
Pearl Interactive Network Columbus, OH
Description Answering inbound calls 90% of the time while: Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/redirecting calls as appropriate. Being attentive to the needs of the customer as a trustworthy member of the team. Resolving customer inquiries each Customer Care representative will be prompted to up-sell a differ...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Supervising Customer Care Representatives • Monitor call activity and adjust calls as needed to meet CC goals • Achieve defined productivity, timeliness, and quality standards in Customer Care • Motivate, develop and retain a competent customer care staff • Provide technical assistance on CCR problem calls • Interface with callers to resolve problems or determine satisfaction with customer ...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Ohio
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

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