Customer Care Representative Jobs in Ohio

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26 Ohio Customer Care Representative jobs found on Monster.

Jobs 1 to 20 of 26
HealthSCOPE Benefits 5150 E. Dublin Granville Rd. Columbus, OH 43081 HealthSCOPE Benefits is a rapidly growing company in Columbus that provides healthcare management, consulting and administrative services to many self-funded Fortune 500 companies. We are currently seeking enthusiastic individuals with a strong work ethic and passion to succeed to become a part of our team. We have immediate op...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Handling customer service calls from members, providers and client representatives • Analyzing problems brought forth during phone inquiry and applying appropriate resolutions • Work with Analysts and other departments to research problems • Establishing and maintaining professional rapport with clients and providers (physicians and hospitals) • Maintaining and assuring accuracy of documenta...
Peoples Bancorp Inc. Marietta, OH, 45750
Responsible for handling customer telephone calls providing outstanding customer service. By using job knowledge and the information available, makes every effort to answer the customer's question and solve the problem. Educates the customer about Bank products and services, and up sells and cross-sells other products based on the customer's needs. DUTIES AND RESPONSIBILITIES * Primary responsib...
Henkel Adhesive Technologies is a worldwide leader in bonding, sealing and surface treatments - thanks to our ambitious people. We create unique value for our clients and our technologies can be found in many objects touching our lives every day. Our success is built on constant innovation and people who strive for excellence. Working at Henkel is much more than just a job. It’s a passion. Have yo...
WellPoint Inc Mason, OH
WellPointis one of the nations leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers. Bring your expertise to our innovative, achievement-driven culture, and you will discover lastin...
WellPoint, Inc. Cincinnati, OH, 45201
Successfully completed the required basic training, able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. Primary duties may include, but are not limited to: Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibil...
Fleetmatics Solon, OH, 44139
Overview: Primary functions of this position include fielding inbound inquiries from customers, troubleshooting issues as they arise, scheduling service work with technicians, and maintaining an open line of communication across the organization to help improve response times in an effort to ultimately provide a greater customer experience. Level of Work: This level undertakes activities based ...
Peoples Bancorp Inc. Marietta, OH, 45750
Responsible for handling customer telephone calls providing outstanding customer service. By using job knowledge and the information available, make every effort to answer the customer's question and solve the problem. Educate the customer about Bank products and services, and up sell and cross-sell other products based on the customer's needs. DUTIES AND RESPONSIBILITIES * Primary responsibilit...
AmerisourceBergen West Chester, OH
Description POSITION SUMMARY: Under close supervision of the Customer Care Supervisor or other supervisory/management level position within the facility, is responsible for ensuring customer satisfaction by providing AmerisourceBergen customers with courteous, professional and efficient service at all times. PRIMARY DUTIES AND RESPONSIBILITIES: Assists with customer problems such as missed shi...
AmerisourceBergen Corporation West Chester, OH
Customer Care Representative - 000015WJ Description POSITION SUMMARY: Under close supervision of the Customer Care Supervisor or other supervisory/management level position within the facility, is responsible for ensuring customer satisfaction by providing AmerisourceBergen customers with courteous, professional and efficient service at all times. PRIMARY DUTIES AND RESPONSIBILITIES: Assists ...
WellPoint Inc Worthington, OH
WellPointis one of the nations leading health benefits companies and a Fortune Top 50 company. At WellPoint, we are dedicated to improving the lives of the people we serve and the health of our communities. WellPoint strives to simplify the connection between health, care, and value for our customers. Bring your expertise to our innovative, achievement-driven culture, and you will discover lastin...
Global a leader in the Office Furniture Industry has an immediate career opportunity in our Fairfield, OH Distribution Center. Ideal candidate would be experienced, well organized, detail oriented with excellent telephone, communication skills. Must possess good computer skills as well as be a team player with a positive attitude in a fast paced environment. Office furniture experience, a plus. ...
J. C. Penney Company, Inc. Columbus, OH, 43216
General Description Customer Care Center RepresentativeJCPenney is currently looking for Customer Care Representatives with passion, dedication and commitment to providing great customer service to our valued JCPenney customers. The position of a Customer Care Representative is a challenging and rewarding one. Each representative provides great inbound and outbound customer service through the se...
J. C. Penney Company, Inc. Columbus, OH, 43216
General Description Bilingual Customer Care Center RepresentativeJCPenney is currently looking for Bilingual Customer Care Representatives with passion, dedication and commitment to providing great customer service to our valued JCPenney customers. The position of a Bilingual Customer Care Representative is a challenging and rewarding one. Each representative provides great inbound and outbound c...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Audit daily recorded calls of customer care representatives to assure quality performance. • Ongoing development of Quality Assurance program geared towards the enhancement of customer care skills. • Maintain and assure accuracy of quality results and documentation • Work with management and provide meaningful feedback based on audit results for each customer care representative. • Identify ...
CVS Caremark Solon, OH, 44139
Required to have 3 years of customer service experience. Required to have 6 months of experience in a production with a Customer Care Title (i.e., CSR I) prior to elevation in role 1. Effectively performs the position of a CCR as seen in the correlating CCR job description. 2. Assist in complex/escalated customer service duties which includes acting as a SME, Mentor to assist new employees duri...
HealthSCOPE Benefits, Inc. Columbus, OH, 43216
• Supervising Customer Care Representatives • Monitor call activity and adjust calls as needed to meet CC goals • Achieve defined productivity, timeliness, and quality standards in Customer Care • Motivate, develop and retain a competent customer care staff • Provide technical assistance on CCR problem calls • Interface with callers to resolve problems or determine satisfaction with customer ...
Life Line Screening Independence, OH
Company Description: Life Line Screening (LLS) is the leading international provider of community-based, direct-to-consumer, preventive health screenings. The company is a pioneer in the direct to consumer healthcare space -- providing affordable, convenient, high-quality health screenings that are essential to the early detection of risk for stroke, heart disease, diabetes, osteoporosis and other...
Life Line Screening Canton, OH, 44702
Company Description: Life Line Screening (LLS) is the leading international provider of community-based, direct-to-consumer, preventive health screenings. The company is a pioneer in the direct to consumer healthcare space -- providing affordable, convenient, high-quality health screenings that are essential to the early detection of risk for stroke, heart disease, diabetes, osteoporosis and other...
Life Line Screening Independence, OH
Company Description: Life Line Screening (LLS) is the leading international provider of community-based, direct-to-consumer, preventive health screenings. The company is a pioneer in the direct to consumer healthcare space -- providing affordable, convenient, high-quality health screenings that are essential to the early detection of risk for stroke, heart disease, diabetes, osteoporosis and other...

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Customer Service Career Tools

Customer Service Representative

Salaries

$18,720.00 - $43,680.00
Typical Salary for Customer Service Representative in Ohio
(4039 Respondents)
Source: Monster.com Careerbenchmarking Tool

Education / Training

Some College Coursework Completed
33%
Bachelor's
25.3%
High School
20.1%
Associates
11.8%
Master's
3%
Certification
2.9%
Vocational
2.2%
(3349 Respondents)
Source: Monster.com Careerbenchmarking Tool

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